The Hoxton, Poblenou

I don't know where to start... Had high expectations for this hotel, but only the location was good. Rooftop is busy with events every night, making the access to the lift and room long and impossible, and if you try to sleep early you have either the nose of the party going on on the rooftop or from the bar downstairs, or from room adjacent as the wall are thin. Beds are ok, but really slippery and don't stay in place. However the pillow are barely existing. No wardrobe, no bath robe, no iron or whatsoever. Just missing the basics of a hotel room... Everything is extra, and if you want to enjoy the pool which might be a reason why you book this hotel, you have to fight to pay a sunbed or cabana at a expensive price. Staff is rude, especially in bars and on the rooftop, as a guest you have 0 priority over people just coming for a meal, you need to wait 30min for a drink or food and ask few times as the staff don't have any hospitality experience. Just a overpriced and overrated experience. Once all bills have been set, they even manage to charge me again few hours later... Unacceptable.

Staff was extremely friendly and gave wonderful support (recommendations for restaurants, places to see, etc). Definitely a younger crowd more hip place, fine with me but some may want a different vibe. Only complaint was shower smelled bad after use like it didn't drain properly. Overall a great experience Rooftop pool and bar/tapas restaurant was great. Lobby bar also wonderful, shout out to Agitha the bartender who was wonderful to talk to and gave us great recommendations.

The is the second time that I come on vacation here with my friends. The hotel is superb, rooms big and very well cleaned, drinks and food are fantastic and the rooftop is absolutely incredible. Last but definitely not least is the service that is impeccable, especial mention to the Abdel, Amalia and Oscar, true champs who made our stay a unique experience. Highly recommended!

We stayed here for two nights and booked two rooms. We have been told different things by the hotel reception the entire time. At first we were told we had 90EUR credit to use on each room, which makes sense as we booked two separate rooms. After we had some tacos at the rooftop (which was flavorless..), when we came down to book our breakfast for the next morning, the hotel staff told us we only have the 90EUR credit for one room since we booked the room under one card… we were fine with it. The staff also told us, we will have to book the breakfast for the entire stay if we would like to take advantage of the “breakfast promotion”. So we booked for two days of breakfast. When we tried to have breakfast on the second morning, we were told the breakfast was not reserved for us and the restaurant reception told us to talk to the front desk which has a long line of people checking in. We were on a tight schedule so we decided to just have McDonald’s instead. Then the rooftop cabana and bench chair spots were so limited. I could have swore the reception told me these chairs are first come first serve before 11:30am but it actually was 10am… I’m not sure which is which. Either the servers were not well trained or we were just being pushed around during this entire stay. Also, they held a private event on Saturday evening and the music was super loud until 2amish… impossible for the guests to sleep The rooms are beautiful but other than that, I have no other positive feedback on this place.

Nice rooms, decor and breakfast, but the hotel promises an exceptional rooftop&pool that is not included in your stay. As a hotel guest you have absolutely zero priority over non-guests, and if you actually manage to find a free spot, you pay around 30€ pp (depending on the option) for a 3h slot, before being rushed off your cabana or sunbed. All in all, pricey and overrated for the level of service it offers.

Great venue at all times of the day! Just got back from a great weekend 15-18/08/25) in Barcelona. Went to the Hoxton 3 times within the 4 days we were there, twice for lunch and Saturday evening. Service by staff was so friendly and welcoming. On the rooftop (beautiful views of the city) all staff we dealt with especially Joaquin went out of their way to make sure we were always our orders were on point and they were knowledgeable about what ever questions we asked. Also Sara (not sure if thats the correct spelling) had always served us with a smile. Downstairs staff were great too especially the young Irish Lady (didn't get her name). The Chicken burger & chips were amazing. DJ on Saturday night was good too setup with the blue lit-up building as his backdrop (wish they kept him on beyond 10pm!! WE WILL DEFINITELY BE GOING BACK on future visits!!!

A beautifully decorated and presented hotel. It has stylish decor, comfortable beds, and quietist air conditioning i have experienced. Check-in and restaurant staff were great. The pool area on the roof has views of the city and is very popular in the evenings. Be aware that in order to sit by the pool, one was expected to pay €30/person for a four hour stay. Plus, this had to be booked in advance. Also, the bar staff attitude at the pool bar I would describe as a bit hit and miss. I ordered some drinks off the bar menu only to be told that they no longer serve them. Also, they didn't seem that keen on coming round to ask if we wanted more drinks. The location of the hotel was near a Westfield shopping centre. It is a €10 taxi ride to get to the centre of town or to the beach, hence the 4 star rating for location. The Barcelona design museum is very close, worth a look, and very good value at €6.

So, where to start? I had high expectations of this hotel, having stayed at several other Hoxtons in other countries. And, despite the excellent facilities, I have to admit I was a little disappointed, especially by one point that was essential for this summer holiday: the swimming pool. Yes, you'll have to pay 35€ (1 deckchair) or 70€ (1 hut) if you want to relax around the pool, and that ONLY for half a day... Yes, it's not free (except between 7am and 10am, it seems, but we were told 2 completely different things). Disappointing to know that you can't take full advantage of your hotel's swimming pool, that you have to queue to get to your deckchair once you've paid (and you have to book or there's no room left). It gets expensive fast if you want to enjoy it all day long and for your entire stay. This part is obviously not indicated in the big lines, but right at the end in the small lines. A real shame, the hotel is otherwise incredible, the design, the rooms, the breakfast, the common areas, the view over the whole city. A bitter taste in the mouth, despite a hotel that remains of a very high standard.