The Huntington

We have lived at the Huntington for 6 years or so. We have enjoyed our time here. The new management is great. Patrick and Anthony in the office are amazing, both are very kind and professional. And Derrick from the maintenance team is very professional and quick to reply to issues. We would highly recommend living at the Huntington.

***DO NOT MOVE HERE*** As former residents, we have called the leasing office a few times inquiring of our $500 rent deposit that we are waiting to receive. We called to make an appointment with a manager and have yet to receive any follow-up. We were given an email for the manager and upon emailing it appears that the email does not exist. We spoke to a an employee in the leasing office at one point who refused to give us her name and hung up on us. She mentioned that there were "unpaid electricity charges" and "damages" in our unit and an added fee of around $230 for cleaning! I asked who made the reports of the damages and who made the alleged reports of unpaid electricity charges but she refused to provide us any information. I have a full video recording of our unit after we deep cleaned it showing our unit number and every room that was deep cleaned. We are very responsible renters and working professionals with auto pay set up on our Xcel energy bill. We take pride in respecting the spaces we have lived in and always go above and beyond to care for the space and perform a deep cleaning for the future resident(s). We have never encountered this degree of disrespect by a leasing office when simply checking in on the status of our rental deposit. During the last few days of our lease, I went to the unit to perform more deep cleaning and move out a few more items and our door was unlocked with the central air blasting at 60 degrees and someone's back pack in our unit. We called the office and were lied to stating that maintenance went into our unit by accident. We are concerned about the level of unprofessionalism that has been displayed to us during the process of inquiring on the whereabouts of our $500 deposit. We would like to know who reported these damages and unpaid electricity charges so that we can receive our rental deposit. We highly advise not moving here, we have been excellent tenants, caring for our living space and outdoor space, along with treating the employees with kindness and respect but now that we are trying to get our rental deposit that is legally ours this management company is ghosting us.

Overall this is good apartment and community. However they do not enforce their parking lot. Park M apparently manages payment, but some people have 4-5 cars in the lot. Tow trucks used to run nightly. Good lock getting a spot within a 100ft of your apartment. It's not fair to other residents who pay for permits.

I can’t speak highly enough of the staff at this complex. Been jokingly calling my apt cursed cause had a few things that needed to be fixed upon move in. The best thing was I went into office and they made me a priority with my heater and all the things that have followed it. Everything has been same day repair if not no more than 48 hours with a solution. Depending on it being the weekend or not. My neighbors could be quieter but that’s not on them. The Mait staff Carlos, Derek have been fantastic. Vanetta the leasing agent always there when I have a question. Very welcoming and good to my dog whether it’s in the office or in my apt. The crew here is lovely and you’ll feel taken of.

I have been renting here since June and it has been a breeze. The apartment came clean and appliances are all working. When I have had maintenance requests they are here in a timely manner and are very respectful. The management team and Destiny have been wonderful and have answered any of the questions I have asked.

10/10 experience with these apartments. It’s a straightforward and easy application and move-in process, exceptional and friendly staff who are happy to answer any questions you may have. Beautiful and spacious apartments. I definitely recommend these apartments for anyone looking to move to a nice area.

Apartments are fairly spacious & upgrades are decent. Proximity to the park/walking trails is a huge plus. Proximity to Wadsworth/285 is also convenient. One downside would be management. Maintenance doesn’t fix things very well (they fixed a panel on our cupboards that is already falling off again), doesn’t communicate very well (didn’t know AC repair company was coming to our apartment until they knocked on our door and luckily I was home), the leasing office is awful at responding to voicemails and emails. We get an insane amount of emails regarding the “community policies”- same boiler email sent multiple times a week. Good luck working on your car- you just work on it on the busy side streets. They also highlight no balcony decorations but then have a Halloween decorating contest? Largest downside is they cannot commit to move in specials. We moved in on 1/17/2025 and were entitled to our move in special on 3/16/2025 per our lease. It is now 8/7/2025 and we have yet to receive it. I have emailed and called the leasing office multiple times to only get the answer that it is in the hands of the company they outsource this to- not my problem. 4.5 months late on something from the lease agreement is ridiculous. No updates were ever provided via the leasing office and I had to make multiple inquires to get any type of information. Do not move in expecting to actually receive any move in specials. We did receive this as of 8/14/2025 but were led to believe it would be applicable to rent- which it is not. I would rather pay more to live in a complex with a better leasing office- one that can communicate effectively and maintenance that will properly fix things. This complex is really not worth the price.

Vanetta was great and everyone in the office was amazing. This place so far has been AWESOME. Vanetta truly made the experience amazing and she is super real, honest, and kind. Why I chose this place mostly! -Zoey Angell

I'm back again! It has now been 4 years since I moved out and the Huntington is still contacting me about fees I have already paid! No matter how many times I send them the receipts, or try to talk to them they refuse to acknowledge them or even have a human talk to me! The 1 star reviews will continue until they acknowledge my payment - see you again in two years (I hope not but probably)!

It's been 3 years since I lived in the Huntington. They've recently been bought by Avenue5. Lo and behold, I just got an e-mail stating that they are willing to settle my "balance". I paid my move out fees (which were bogus any way) in May 2022. After trying to get proof of the so-called damages, which was never produced, I just paid so that I could be done with them! I called Avenue5 and told them if they want to refund me the $143.19, I'd be glad to take it. I had to leave a message. Seems bad record keeping and communication continues to be a problem.

Avenue 5 is charging past residents from 3-5 years ago for fees they have already paid with the previous management company.

It's the worst place I have ever lived. The place was disgusting. When I moved in, I was shown a different apartment than the one I rented. No one ever did a walkthrough when I moved in. I did a professional move-out clean. I did a walk-through with the office when I gave back my keys. She thanked me for leaving the place so clean. and apologized for all the trouble with previous property management. I had no A/C for 9 months, and the pool was closed 2 of the 3 years I lived there. I owed the $0, but now I have been sent to collections for $980.00 for damage to the apartment. This property management has no clue how messed up the apartment was when I moved in. Every place I have ever lived at has always looked better when I left than when I got there; that was how I was raised.

been here for 2 years and they just changed management but the are horrible, there maintenance are even capable of fixing things, they need to call real repair companies to fix things. They are very incompetent can't even send an email when they shut down the water! or give solutions to help with that issue that they caused they basically said sh$+ outta luck it's your problem. I miss the old maintenance people and the front desk people. The lady's are rude and gross it feels like talking to children. Look for a place to live elsewhere

Very comfortable place to live. Chuck in maintenance is very responsive and knows what he's doing.

We've lived here for a year. It's been ok. GOOD: - ok prices - the apartments themselves are cozy and pretty spacious - nice, convenient location - park right behind the buildings BAD: - Their online payment system failed me multiple times causing late payments and fees - The hallways have carpets that smell of vomit and dog poop. - Terrible washers. Instead of washing they soak and leave soap stains all over your clothes. - I once made a complaint about some shouting and aggressive exchanges between neighbors and the management did nothing at all. - Their "business center" is 2 computers and a printer that never works. - The "gym" is a tiny room with 2 treadmills and weights. It's an "ok" place. But maybe not somewhere you'd want to live for a long time.

I lived in the Huntington apartments from summer of 2021 to summer of 2022. Over that time I saw the responsiveness of staff and overall property management go downhill significantly. When I moved in staff was very responsive and respectful and I really appreciated them. But there was a lot of staff turnover and by the second half of the year, they were understaffed and nothing was followed through on. When I moved in there was a lot of maintenance to be done. It was all fixed rather quickly but then a lot of it had to be re-fixed and re-fixed throughout the time I was there. For example, my closet doors in the hallway fell off the tracks countless times and had to be fixed countless times. My buyers in the bathroom fell off the wall many times and the drywall work in the bathroom was atrocious. My toilet was cracked and apparently try to be fixed with caulk. I complained and they finally replace the entire toilet. My front door had a lot of air leaks and originally didn't even lock properly. For the first month they left their my patio door and my front door didn't lock properly so my apartment was just open and unlocked for the entire first month I live there. I lived on the first floor along the bike trail so this was a huge problem. The second half of the year I saw a lot of dog poop, and snow removal was almost nonexistent on the sidewalks. My maintenance guy was responsive and great but his wife, who lived next-door to me, was insane. She harassed me and made my life a living hell. As the spouse of an employee, I would've expected management to be more responsive to my concerns. When I moved out, other staff told me that they also had problems with this woman because she is extremely jealous and possessive of her husband and harasses other women on the property as well. I'm not giving this a one start because of the location. I loved being along Bear Creek, that was really pretty. If you would've asked me in 2021 if I recommended this place as a place to live, I would've said absolutely. But it went so downhill so quickly that now I would not recommend you sign a lease here. Edit: This was a two star review and now it's a one star review. I took away one star because they charged me $240 two months after I moved out for normal wear and tear (painting) as well as utilities that I had already paid. I'm not paying that. I spent hours cleaning on my move out and took good care of the apartment when I was there. Normal wear and tear is included in a security deposit. Scam.

Horrific and unresponsive managers, never responded nor accurate with their own time Even with the move in date coming up. They constantly ignored, Making it like it's my responsible and Increasing rent amount even when it's their own problem. Terrible already before I move in. Let's keep it that way. This is my first review about apartment that already brought disappointment to me. I am already rejecting them. Also, the tour is great but then I saw many red flags. Let's keep it that way. And listen to all those reviews been posted because they were right from the start. Don't trust on the leasing office saying they improved it, nothing is improved overall.

I lived here for just over two years and consistently had terrible experiences. The best way to describe the building I lived in is lipstick on a pig - there were things that took WAY too long to fix (six months for a window screen! six weeks for a washing machine fix that they finally realized on week five just required a new unit! three months to address mold! huge water stains on the ceiling from unaddressed leaks!) but it was mostly livable. The forever rotating office staff is. Wild. No accountability, no recourse if you're given incorrect (or no) information, super difficult to get a response to email or phone calls, and they will just straight up lie to you. I called multiple times about move-out procedures, what I needed to do, etc as I was moving out of state - I was given written "instructions" from a member of office staff after they spoke to a more "experienced" staff member, we paid to have the unit professionally cleaned before move out, and were still charged over $200 in cleaning fees and $50!! to replace the drip pans. If I had been given any of that information ahead of time, I would have approached my move out differently. I reviewed my plan to turn my keys in early with the office staff as I was moving across the country (but still pay through the end of my lease), and no point was I told that I would be charged an early termination fee for doing so. When they took control of the unit, they did not transfer utilities back to the complex (even though I wasn't aware that the lease had been 'broken' in their eyes until over 3 weeks later when I received my move out statement), and I was charged over double what my last month's Xcel bill was, given the runaround from the office for over a month, and was ultimately told it was my responsibility to transfer utilities out of my name, even though I had no way of knowing that the unit was no longer my responsibility as they'd terminated the lease without informing me. Rude, unprofessional, unkind, and honestly, they just don't care. I don't expect my leasing office to feel like they're fulfilling a life's purpose in their work, but you'd hope they'd be decent humans. There is no desire to retain good tenants, no goodwill, and no attempt to listen or work with people. I've reached out to Greystar on numerous occasions to try to get things done, and it's like talking to a brick wall. Just such an incredibly frustrating, demeaning experience dealing with these people.

I moved in Mid May 2024. Upon visiting the leasing office, I was impressed by the friendliness of the staff and the apartments are very clean and quiet. However, Day 1 of moving in a lady just opened my door and came walking into my apartment, when she saw me, she didn't say anything just left quickly. I reported this to the leasing agent and they promptly changed my locks. 1 Week later the same lady just came walking in again! Without even knocking. I later found out that this was a staff member who wasn't told that my unit had been rented. I was also told that they do not have a maintenance person, this is why the pool will probably not open until July... And the basketball court has not been maintained. After moving in, my dishwsher was not installed. It was just sitting in the cabinet. I asked that this be fixed, but it never happened, so I paid someone to come install it. Since this is ran by cooperate, I don't understand why they cannot hire a pool person or a maintenance person?? I think my rent should be cheaper since the amenities aren't available.

When we moved, at first the apartments seemed decent for the price. However, we have been here for 6 months now and it truly has been one problem after the other. I avoid management as they are so hard to deal with. They seemed unorganized and overwhelmingly stressed. If you need anything from them, they act like it's a hassle, like you are a burden. They have even gone as far as to write google reviews of themselves because their rating are so low. I am reviewing on yelp, because I don't want to be harassed if I post this on Google. It seems like a never ending cycle of things breaking, reaching out to maintenance to fix, waiting 2 weeks because they are severely understaffed, and the cycle starts over. The drawers in the kitchen needed tracks, without them they fall right out. Our towel rack fell out of the wall. One of our doors was held into frame by a bottle cap, which obviously broke and had nails sticking out of it. Our washer/dryer broke and it took them a month to replace. You would think management would fix these things on the pre-move walk through, or have some knowledge of their apartments are falling to pieces but they don't. The carpets in the apartment needed to be deep cleaned at our expense, because they were crusty...and so much more. We are regretting the move to these apartments. The only thing I would say is the location is 20 min from the mountains and 20 min from downtown which to us is the only upside. We are seriously considering breaking our lease and moving to Pinehurst Apartments down the street.

Good: Spacious apartments, renovated, next to a park Bad: There is a cockroach infestation in my building and has been for a while. While the landlord has agreed to exterminate, this is a major health hazard to tenants and their pets. I moved in at the end of June and have always seen cockroaches and earwigs. Not even a month and a half later, I am having to pack up EVERYTHING in the bathroom and kitchen back into boxes and tarp my apartment. Tenants were also told they could not be present while they sprayed, ventilation was the responsibility of the tenant, and we were advised to not be in our units until four hours after the spray was completed. I work full time and have two pets, so this was extremely inconvenient for me to find a place for me and my animals to stay while this was completed. They did not call me when the spray was complete meaning I did not know when it was safe to return home. It is also the tenant's responsibility to clean everything after the spray. Then when I contacted my apartment about this, all they said was "sorry" and that this will be happening every TWO WEEKS. Personally, this is worrisome because extermination chemicals are extremely toxic to humans and animals. This is extremely difficult to manage and to coordinate every other week when I am constantly needing somewhere to stay (if I'm not at work) and somewhere to keep my animals. I am also having to basically go through the motions of "moving out" every other week boxing everything up before they spray and having to "move back in" the next day. I am an extremely clean tenant who cleans daily and keeps a very organized home. I also put in a work order for a new washer (spin and drain motor are out) on July 7. After the initial visit, maintenance left a note saying they would order parts and let me know when they would be re-entering to fix the washer. They mentioned they would be back in two weeks. I finally called on August 1 since I hadn't heard an update and the front office told me they would be coming to fix the washer on August 5. On August 5, there was a note left saying maintenance needed to order parts... I have NEVER heard of such an inconvenience with the extermination situation! Aren't there literal LAWS that protect tenants against this stuff?!

At first I was very pleased with this place. Clean, decent size and decent pricing however management is absolutely terrible. They NEVER answer the phones or get back to voicemails. It got so bad to the point where I stood outside of the leasing office, called, and watched someone look at the phone and just ignore it. Unprofessional beyond words. I understand people get busy but this happened every. single. time.

**Review downsized to meet character limit I CANNOT STRESS HOW TERRIBLE THIS PLACE HAS BEEN. Living here has been a NIGHTMARE and I wouldn't recommend The Huntington Apartments or Greystar Property Management to my worst enemy. Using BAIT AND SWITCH tactics to get the lease signed they waited until 2 hours before move-in to inform us the apartment wouldn't be ready for 2-3 more days, backing us into a corner and forcing us to reluctantly accept a less desirable apartment. The BAIT: Laura (Huntington assistant manager) quoted the wrong price on a top-floor apartment with vaulted ceilings, then changed the price after the application was accepted. Laura finally agreed to honor the initial price after she refused to refund us the application and admin fees ($250 total). Laura blamed the new systems. Laura changed the contracted move-in date 2 weeks before move-in was scheduled, forcing us to move on the day our previous lease ended. Laura blamed remodeling contractors The day before move-in, Laura changed move-in time from 8 am to 12 pm. Laura blamed the cleaning crew. At 10:00 AM on the new contracted move-in day, Laura called to tell us our contracted apartment would not be ready for another 2-3 days. Laura was non empathetic and refused to provide any compensation for a hotel, storage unit, moving truck, or refunds of anything but the application fee ($100 of $250). Laura blamed remodeling contractors. (wait.. they were cleaning before the remodel was done???) The SWITCH: At about 11:00 am on move-in day, Laura called us to let us know she had a less desirable second-floor apartment without vaulted ceilings available, for the same price as the top floor. We begrudgingly accepted because we had nowhere else to go and couldn't afford a hotel, storage unit, another moving truck, and time off work. Although Numerous issues were documented and provided in writing to Laura using the inspection sheet she gave us, if we wanted them fixed we had to submit each item individually. Many of the items were never fixed. Master bedroom window is full of condensation in between the window panes that never went away, causing us to be unable to see out of the window.*** Laura was made well aware that no one was to enter our apartment without us being home since we have two large dogs. Laura provided a window contractor with keys to our apartment and told them to let themselves in. Laura called and left us both a voicemail (while my partner was out of town and I was at work) to let us know that she had already done so. Once I was able to call back and express my concerns and objection to anyone entering our apartment without us home, Laura told me no one entered our apartment that day. When the contractor came back to fix our window he advised us that he was in fact in our apartment and could not get to the window because of our dogs. Laura continued to lie. The contractor confirmed the window was not properly sealed and needed to be replaced. Scheduled time to return and replace the window. Management sent an email scolding us for setting an appointment and advised us they will not be fixing the window. They stated that if we wanted the window fixed in the apartment we are RENTING, we would have to pay for it ourselves. Power would turn off randomly in half the apartment which took over a month to fix. The electrician found that wires were not connected correctly in the breaker box with visible and audible electric shortages. (fire hazard) 8 months into our lease we were sent emails claiming they didn't have our renters insurance on file, however, both physical and digital copies were provided on move-in day as required by Laura, which was only confirmed after we responded to the email stating so. Management blamed a computer error. Management hired contractors to replace outside paneling on balconies. Work started in NOVEMBER at which time they tore off balcony panels exposing rotting wood and left as such until MARCH before completing work. This list can continue, but we are sure anyone reading this will get why we give The Huntington Apartments and Greystar the lowest possible rating and will share this experience with anyone that will listen, including social media, the BBB, Attorney General, and anywhere else we can find.

So where to start with this place? They're incredibly rude in the office the old lady who works the desk will go and stick her camera in your windows and take pictures and then tell you it's her right. On the south side of building 12 it floods and turns to ice. They do nothing to fix it and I've seen multiple people fall including a pregnant lady. Good luck if anything breaks in your place they will try to charge you when they get around to fixing it days later. They've switched management companies 3 times and every new company "looses" your stuff so be prepared to provide paperwork multiple times. They will raise your rent 100 bucks or more every year. We showed up with our stuff in a moving truck and we're told our apartment wasn't ready and to get our deposit and rent we already paid was going to take up to 6 weeks to get back. Don't try to enjoy the hot tub because it never works. We had great neighbors while there but other than that this place is trash. Believe these reviews and spend your hard in money somewhere else thank god we bought a home because this place with suck the joy right out of you. Edit: don't be surprised when your dumpster overflows and it stays like that for a week they only clean it if they're doing showings to get new residents.

DO NOT MOVE HERE!!! Be warned. The new management is terrible and nit-picky. They do not work with tenants on reasonable living requests and have no respect for their tenants' privacy. They are also incompetent. They accidentally let maintenance and construction workers into our place while we were gone with no warning because they mistook it for a different unit. And there is always construction going on, which we were told was almost over when we moved in last year. Definitely not a peaceful place to live!