The Hydro Majestic Hotel Blue Mountains

We spent two nights at the HydroMajestic, taking advantage of the summer special for our wedding anniversary and we were sorry to leave. Such a special place. The hotel has been restored to a magnificent level in all the common areas and it is much bigger than expected. Our room & bed was comfortable with amazing views across the Megalong Valley - weather permitting of course. The service was excellent across the board from reception to the Wintergarden and to the cleaning staff. The service level is comparable to any 5 star hotel across Asia. Marcus gets a special mention here, where nothing is too much trouble. The food on all accounts was amazing. We had two dinners and two breakfasts and on all accounts it did not fail to impress, complimented with the outstanding service from the wait staff. There are only a few issues which need improving. The cafe had one person on duty in a busy period in the day, which meant the wait time was extensive just to get served at the counter. We left before ordering as did a few others. The historic tour was somewhat interesting and was advertised as an hour long. However, it went for 1hour and 48 minutes and the tour guide, Danny, was not the most engaging in how he presented this beautiful building's history even though he had all the knowledge being the curator. The tour was too long on this day.

The historic hotel has been renovated in a stylish and comfortable way. The public areas are truly lovely. We really enjoyed the bar and were treated to music on the grand piano by a very talented musician. Thank you. |The restaurant area is set out well with I believe panoramic views of the Megalong Valley. Sadly it was a whiteout when we were there.. but that’s life. The staff were pleasant and helpful. |We enjoyed dinner in the Boilerhouse Restaurant. It was pizza night and they were absolutely delicious and well priced. We couldn’t see the view due to the fog but we did enjoy the kangaroos who hopped by. |Parking was easy and plentiful but it was mid week. |There were a few disappointments. Firstly, I requested a tour of the hotel which I believe is really interesting. I received an email saying they were doing tours and I just needed to let the staff know upon arrival. Turns out that they didn’t have anyone to do them so we missed that treat. Secondly, our room was very small. No mirror in the bedroom which I found impractical as I wanted to dry my hair whilst my husband used the bathroom. The TV was mounted in an awkward position and tricky to see despite it swinging away from the wall. Finally, the breakfast was unbelievably disappointing. For a fine dining hotel, the hot food offered was barely warm. There was a good assortment of pastries, breads, cereals and fruit and yoghurts. We stayed at a boutique hotel the following day and their breakfast was out of this world. Freshly cooked to order. There were not many people eating breakfast and I believe a hotel of this calibre should be able to offer residents something far better. ||I have passed by the Hydro Majestic several times and always wondered what it would be like to stay. I’m not in any hurry to return, or recommend.

My darling husband booked three nights including High Tea and Wintergarden dinner for my birthday, having told me many times about staying with his parents in this historic hotel when he was a kid. We arrived the day after the Bondi massacre and to be honest I was feeling like s*t. Still am. However - if anything could do you good, this is the place. Ironically, given the location, we arrived and spent the first 36 hours in thick cloud! But the Belgravia lounge - its deep lounges, its quiet calm, its enormous windows - soothed me, and after bar snacks and a few fantastic negronis we strolled through the hotel and were thrilled by its history. The following morning we relaxed in the deep-red chinoiserie surroundings of the Salon de The and read books, went for a walk, and later had a truly impressive dinner in the Wintergarden - we have high standards and were genuinely impressed by the food. Finally the cloud lifted the next day, and our Valley View room was worth what we paid - the view is miraculous. Our High Tea was in contrast with dinner a bit ordinary - less fresh, less delicious, but good scones and when we asked for extra cream and jam, the wait staff didn’t stint. We absolutely loved this experience and are already planning to return. By the way, we came by train which is very easy; the station is 7 minutes’ walk away.

Had high tea at the hotel for my husband’s birthday December 2025..We stayed here in 2003 and visited again in 2023 when we felt the hotel had let itself go a bit. However I was delighted to see that the hotel has been refurbished to a high standard and restored to its old beauty. It’s such an amazing location with fantastic history. The high tea was very tasty. The host found us a window table so that we had views of the incredible megalong valley. The sandwiches, scones and cakes were of very good quality and we had to take some home! It defeated us. A couple of minor points: the staff were not great at identifying when we required more tea or water etc. Although when they came they were very friendly and courteous. Sadly an extra charge for anything more than one cup of coffee or tea can only be viewed as extortion. We have had many many afternoon teas and the tea or coffee has always been limitless. It doesn’t cost much and left a little bitter taste. Please maybe add 5 dollars to the cost but allow your guests to have as much tea or coffee as they want! Overall though we were really pleased with our day. Thanks

My wife and I spent a wonderful and relaxing 3 days and 2 nights during Christmas week 2025 at the Hydro Majestic Hotel. The hotel was historic and quaint and they did there best to keep it that way. The rooms could use a little updating but we felt that was overlooked by the overall comfortable relaxing feel of the hotel, the wonderful views of the valley, the excellent food and attentive service by all of the staff. We were met and checked in by Mahesh Kumarasena, saw him throughout our stay and then checked out with him. We had several long and friendly conversations. A genuine nice and professional person! During our dining at the Wintergarden we also were treated very professionally and nice by Bijan and Viney.

So looking forward to staying in this iconic hotel and boy what a disappointment. We had a room on the top floor with a great view of the valley, unfortunately that was the only good thing about the room. There was lots of marks on the walls some mold on the ceiling and a very worn and crocked lampshade. Being on the top floor there are about 40 stairs (no lift because of heritage listing) and without a bell boy good luck getting cases to your room. We ate there and at the main restaurant and bistro the service was poor (forgotten drinks and forgotten that one person needed gluten free). We I mentioned the state of the room I was told road works outside was delaying maintenance and the heritage listing meant little could be done. I suggested a bit of paint and changing a lampshade wouldn't be effected by the roadworks or heritage listing I was quickly shut down. The Blue Mountains is a great place with lots of lovely places to stay and eat the Hydro isn't one of them. I do have photos but I think you get the picture

We had a very peaceful and relaxing stay at the Hydro Majestic hotel. Just what one needs before the silly season kicks in. The ambience, the welcoming staff and the overall cleanliness was fabulous. We caught the train to the hotel from Sydney and the hotel is only a short walk to the Medlow Bath station.|Specifically thankyou to Mahesh and your team for being such wonderful ambassadors for the hotel. My husband enjoyed the history tour. I enjoyed my jalapeno margarita at the Belgravia lounge.|Buffet breakfast was awesome and the pizza's at the Boiler house were delicious.|We also dined at Wintergarden but it was foggy and misty on that night so no sunset view possible. The service was impeccable and whilst it is fine dining so don't turn up hungry should be experienced at least once during your stay.|I highly recommend this hotel and yes we will be back in 2026!!!

If we had paid $200-300 per night for our room at the Hydro Majestic, I would be rating it four or five stars. However, we paid about $600 per night for the second highest room category at the property, and it was definitely not worth the money.||The room itself was a major disappointment. Yes, it had spectacular views out of sliding glass doors to a balcony, but the room itself was incredibly cramped, fraying around the edges and need of a refresh. We were surprised that the sliding doors were permanently locked, so we could not go out and enjoy the balcony.||The lobby, dining room, bar and long corridor leading to the rooms are grand and beautiful, with old-world elegance and charm. Many of the other common areas, however, are less grand and seem sort of sad and abandoned. The Hydro Majestic must have been an exquisite property in its day, but that day was a long time ago.||The dining room and bar get direct sunlight when the sun is setting and the staff lower blinds to block the glare. That makes it difficult to enjoy the views (which are the main attraction of the Hydro Majestic) during happy hour and dinner.||Service is generally competent, but not what one would expect from such an expensive hotel. The vast majority of the public-facing staff are young foreigners on a working holiday in Australia. They are sweet and earnest, but that's no substitute for the seamless service provided by experienced professionals. One exception was the Armenian gentleman in the dining room, whose excellent customer service is exactly what we would have expected at a hotel of this stature.||You'll probably like the Hydro Majestic if you can ignore the prices and lower your expectations of an exquisite five-star experience.