The ICON Hotel

I stayed at this hotel for 3 days and had a very pleasant experience. I was especially impressed by the cleanliness the room was spotless, and housekeeping did a great job every day. The fresh, calming aroma in the room made it feel comfortable and welcoming each time I came back. I noticed some negative reviews before arriving, but my experience was completely different. Everything was well-maintained, clean, and peaceful. I would definitely recommend this hotel to new guests, especially those who value hygiene and a pleasant atmosphere

We had an absolutely wonderful stay at this hotel in Prague! Everything was perfect from start to finish. The location is outstanding — right in the very center of the city, which made exploring Prague incredibly easy and enjoyable. The hotel itself is beautiful, modern, very clean, and feels brand new. What truly made our stay exceptional was the service. All the staff members were extremely friendly, welcoming, and polite. They really went above and beyond to make our stay even more enjoyable. Special thanks to Sofia and Valeria — they were amazing and made us feel truly cared for. The breakfast was also delicious, with a great variety and high quality. We will definitely come back again and highly recommend this hotel to everyone!

The best thing about the hotel is its location - everything is within walking distance, old town, Jewish Quarter, Charles Bridge, if you like walking like I do, you may even walk to the New Town area etc! In not, the tram stops are just 2 mins away! Rooms: a bit dated and you can see it through the furnitures, table etc, but overall - acceptable. They do have a heating rack for towels which is a nice touch, and the corridor to the rooms is nice. Facilities: not a lot as this is a boutique hotel, but the business lounge is helpful. Billa is 2 mins away which is nice too. Service: the staff are quite helpful / tries to help at least, but might be a bit slow at times because of the lack of staff especially at night timeBreakfast: good choice but make sure not to miss the pancakes / omelets etc which needs to be ordered upon arrival

The hotel is ideally located for easy access to all the sites. Within 15-20min.||Hotel was warm, clean and room had all the amenities that you would expect for a two day break. ||Staff at reception were very friendly and helpful with guidance for getting around and restaurants.||Would stay again if returning to Prague.

⭐️⭐️⭐️⭐️⭐️ Absolutely amazing stay at ICON Hotel Prague! The staff were incredibly kind, friendly, and helpful — we even met Jannis at the reception, who is well-known from the hotel reviews. The location is perfect, right in the heart of Prague, with everything just a short walk away. The rooms are modern, cozy, and thoughtfully designed. And the Thai Oil Massage at Six Senses… simply magical! A true wellness experience that left us completely relaxed. Highly recommend for anyone visiting Prague — perfect mix of style, comfort, and excellent service.

Couldnt fault this hotel, rooms were modern, staff were super friendly and helpful throughout and it was a great price. Great choice at breakfast, they even made fresh omelettes on request. Perfect location, easy to walk everywhere and restaurants close by. Will be back! Thank you!

The ICON Hotel in Prague was a first rate stay… why so good?? From the moment we arrived, Valeria, the front desk manager could not be more helpful. Val made the difference between a good stay and a great stay and that makes the difference between a 4 star and 5 star experience. The night manager, an African gentleman (I did not get his name) was a great example of poise, grace and personal civility… these are the things that matter!! A couple of staff members walking the building looked like they did not want to be there and when gesturing to enter through a door first did not display courtesy and thanks for the gesture… maybe that’s why they are not in customer facing roles??? A little bit of civility and good manners goes a long way… Rooms were well cleaned and the breakfast was terrific. You won’t be disappointed with the front line service in both the hotel and the adjacent restaurant for breakfast. Everything is within a good walking distance…highly commend this place without reservation!!!

We stayed in this hotel two weeks ago. Our room was very cold and we informed the receptionist (in the afternoon hours). When we came back in the evening, the room was still very cold (despite it was hot in the corridors and the bathroom). Our hotel room also had quite thin blankets for the end of November. When we claimed the issue at the reception again next morning, the receptionist pulled out a photo from her mobile phone showing 37 degrees Celsius claiming that this was measured in our cold room the previous evening! Problems with heating? It can happen. Lying to a customer? Totally inaceptable.

A decent hotel nicely located close to the train station and city center. Rooms are spacious and equipped with newest technology. Outstanding service from reception staff which is knowledgeable and helpful. The restaurant staff also did a superb job. Breakfast was included in our room rate, we could choose between pastries, fresh fruits, yogurt, pancakes, hot dishes and filter coffee!!!!!!! Yeah! And low listen guys and girls: breakfast is served all day long (till 11pm). So you won't miss that one. Only reason I deducted 1 star are the very excessive extra charges for instant :laundry service and extra bed (they first wanted 47€ per night which they reduced to 30€ per night after I asked them to consider the fact that my daughter is only 2 years old.) Nice touch but I personally still think that it's way to overpriced. However, we enjoyed our stay and would always stay at the Icon again.

I returned to the Icon Hotel this month and my review would basically be verbatim from my previous review. So please read that! It's still a top notch boutique hotel and one of my favorite in Europe. Both people at the front desk welcomed me back by name. The room and bathroom are spotlessly clean; the Hastens bed is fantastically comfortable. The only problem I had this time was the maid removing pillows and towel sets so I had to ask for them back. The restaurant breakfast is simple but awesome with the best fresh mushroom omelet I've had in a long time. Plus the young waitress was super nice and always smiling. I'll be back here again!

When I asked a friend about his stay here, he immediately remembered the safe that you lock and unlock with your fingerprint. This will likely be my lasting memory too (hey, it's remarkable) but there's a lot more to love about the Icon than the safe! Friendly staff. I arrived near midnight and got a warm welcome. The guy who checked me in even carried my case upstairs and showed me into my room and explained its various amenities. Better than average breakfast. My colleague let me snag a bite of his pancakes this morning and it made me wish I'd ordered a plate of my own. I had the scrambled eggs and they kept me fueled through the morning. Other offerings include meats, cheese, fruit and bread. Deep tubs and high pressure showers. Sadly, I didn't have time for a bath here but I definitely thought about it! The shower had loads of pressure and helped rinse the jet lag off of me. I've been in many hotels that lack strong showers, I'm glad to say the Icon wasn't one of them. Fair rates. You can easily get a room at the Icon for well less than €150/night, even during the summer high season. Central location. An easy walk to all of the tourist attractions, the Icon's location is excellent. There are plenty of restaurants and shops just outside the hotel (including a well stocked Billa grocery store about five minutes away) and even more within a 15 minute walk. I'd definitely come back to the Icon!

This is a more than decent hotel in a great area of Prague. The staff members are amazingly accommodating and overall the decor is very inoffensive. The rooms themselves are void of any design features though, they really are soul-less rooms, but very comfortable. They could probably do with a bit of art or something to make it feel a little more homely. Just a short walk away from the historical centre of Prague, it is ideally placed and tucked out of the way of traffic and busy footfall, perfect for what I wanted. Make sure you make the most of the discounts offered at the Tapas Room next door and the Planet Zen spa for people staying at the hotel!

Great hotel in a nice central location in Prague, near Wenceslas Square and about a 10 minute walk to the Old Town Square. The rooms are decent sized, comfortable and well appointed in a modern/minimalist style that one might find in Scandinavia. It is central and easy enough to find even after a late night of drinking. The staff are friendly and helpful and the included hot breakfast (includes eggs and sausage so not a continental breakfast) served in the cheerful cafe is actually very good and you can get it later in the day if you decide to sleep in. Their rates are very reasonable so you really can't go wrong staying here.

Prague is the most beautiful city I've ever visited - despite century upon century of conflict, Prague's medieval architecture has survived. With some buildings dating back over a thousand years, including a church from 900 AD, Prague is a must-see city. Icon Hotel is located in the heart of Prague, just a few streets away from Wenceslas Square (named after the same guy from the Christmas carol). It's clean, modern, and close to most of the things you'll want to see. There is a room off of the lobby that serves as a bar by night and a restaurant each morning. The breakfast buffet is excellent: there is coffee (and espresso), cheeses, yogurt, breads, and much more. It's about as European a breakfast as you can have. There are only 4-5 rooms on each floor and it's only a few stories tall. It's a small hotel and therefore is very quiet. The rooms are fairly small but the ceilings are high and the bathrooms are actually pretty spacious. I was here with a college class, so our room had two twin beds. This is a very nice hotel. The staff spoke English which was great for this visiting American. Plus, there was free wifi! I highly recommend Icon.

We stayed a weekend in this hotel and it was fantastic. The room was very modern and spacious. We got a very nice intro to everything from the receptionist. I especially liked that you could get your breakfast actually whenever you liked. No boundary to times. You can easily walk everywhere some nice beer gardens and pubs are around. Can definitely recommend this place.

LOVED this hotel. We got a good deal booking online, so especially considering the price, I could not have been more pleased. Prague, overall, was great and more affordable than most of the touristy European cities, so we'll hopefully be back and when we are, we'll definitely stay at Icon again. Effie checked us in and I cannot say enough about her. My boyfriend, who's generally a pretty neutral character, actually told her that she had provided the best customer service of any hotel he'd ever stayed in. She gave us lots of recommendations and answered our questions about the city. Her advice ended up helping us a lot! She even took us up to our room and showed us around. Most European hotel rooms I find to be too small, but I was super pumped about our room here! It was spacious and had lots of windows facing the street and HIGH CEILINGS. What!?? Awesome. Two complimentary bottles of water and complementary coffee and tea, as well. YES!!! The coffee was instant, but was surprisingly good. Like, I'm not sure how it was that good. The bed was comfy, though it seemed like the bare mattress was exposed on the side and we slept on a pad or something? I tried not to care and was so tired that I just forgot about it, anyway. Everything was super clean and the decor was chic, if a bit sparse in the bedroom. Bathroom was excellent & you could heat up the towel rack-I did not know that was a thing. No hair conditioner, but none of the other four Euro hotels we stayed at on our trip had it, either. I didn't think either the shampoo or body gel smelled that great-maybe they were trying to make it gender neutral and it just turned out weird? Not like the scents lingered on me, though. Great location-near old town and the main square and down the street from the tram. Effie recommended taking the tram to the castle since it's a bit further, but we wanted to take in everything on the way, so we walked. Not too terribly far, though the weather was hot for me. Amazing breakfast was INCLUDED!! What!?? Awesome. They had lots of offerings sitting out (croissants, bread, cheese, meats, pastries, fruit, cereal, etc) and you could also order something like eggs if you wanted. We had french toast and it came heaped with delicious fruit and a touch of powdered sugar on top. YUM! We also got some drinks at the bar later, both good, and tried the churros-meh. All very reasonably priced, though! Effie set up a car to take us to the airport and had a bagged breakfast ready! The guy who checked us out was also wonderful-not sure of his name. Effie said the building is over 200 years old and was an orphanage until the 1950s! Maybe the high ceilings were to accommodate bunk beds? Fascinating history. Anyway, highly recommend this hotel!

Reasonably priced hotel with great service and a great staff! My wife and I spent part of (two nights) of our 25th wedding anniversary here, and would gladly book a return stay anytime. A "wellness center" is on site as well that offers a variety of spa/massage packages. Well worth the stay; there are less expensive hotels, but probably none better in Prague.