Candace C.
Yelp
This hotel is on my top list of all time hotels I've ever stayed at. At the time of my stay, the Delta Covid variant was new and spreading fast and Italy required citizens to have green passes (a QR code) as proof of vaccination, however, Americans were allowed to show their vaccination cards as proof. Covid safety is a top concern for Italy so it's possible some of my experiences could be different than most will have later on.
My daughter and I have only traveled to English and Spanish speaking only countries so this was our first trip where we would not know the country's primary spoken language. The staff does speak fluent English and will help you when you have questions about your trip outside of the hotel. They are very welcoming! They stand to greet their guest. To the owner of this hotel, if you are reading this, I can say this with all seriousness, give them all raises. I plan to do more wonderful reviews because of your staff.
Check in was quick! Our flight arrived in early AM and they were able to get us in our room with some free upgrades by noon.
I expected a small room and what I got was well above my expectations. The shower and bathtub are large with plenty of hot water. The hotel did have a hair dryer and they provided little shampoos, conditioners, lotion and soaps like most hotels do. They had a magnifying mirror mounted to the wall, which seems like a small detail, but for those of us who have a hard time seeing to apply our eyeliners and mascaras its a detail worthy of mentioning.
Our room was on the side of a street. Noise was not an issue. The view was nice. The room offered a mini fridge stocked with waters and alcohol, a cappuccino machine, large flat screen TV ( we never turned on. But it's there) plenty of pillows, luggage rack, table, sofa for sitting, a safe, plenty of closet space and chairs. The photos on the walls were great too! I will say the room lacked space to put away my folded items.
Breakfast is lovely. If you're expecting a southern pancakes with waffles buffet this is not what they eat in Italy and you probably won't find a place that serves this type of food. The hotel's breakfast featured a barista to make your Cappuccinos and all other delectable coffees and teas. They served toast with fruit spreads, eggs, yogurt, bacon, juice and some pastries. This is currently not the type of buffet where everyone grabs a plate and gets in line. Guest sit down and wait until it's their turn to be served. Covid related service? I'm not sure, but it was pleasant either way. The breakfast is served on the 8th floor, or roof top.
In the evening, the roof top turns into a quaint bar of sorts. This is where you can go to grab some adult beverages or sit and enjoy the views of the city. What I loved most about the roof top, its a SAFE place for your young ADULT daughter to have an adult beverage so mom can go to bed and not have to worry about their daughter's safety.
Location, location, location!!! The location is perfect. The train and bus stations are around the corner AND it's right next to the place you need to go for a free rapid Covid test, if America is still requiring them to enter the country. It opens at 8am, but start lining up around 7 am. It took us a good 3 hrs to have our results in hand.
This isn't just any train station. This is the main train station. The one with shopping, not great, but nonetheless it's there. Download the Trenitalia app and you're all set! You can easily get to the Vatican and to and from the airport in about 20 mins for about a $1 per person. The trains are climate controlled and clean. Lots of seats.
I'll wrap this up. I LOVED this hotel. The staff, the clean and quiet rooms and the location make this a complete win!