The Inn At Leola Village - A Historic Hotel of America

Third time at this beautiful hotel. First time in the amazing king jacuzzi suites poolside. Perfect spot for a romantic weekend. Staff are wonderful!

It was hard to give this place 3 stars. The staff is amazing and they made our experience amazing. The idea of the Inn is so cute, cottage like buildings with a cafe, spa and other amenities. I could even forgive the out dated style and yellow wall paints if it wasn't for one thing. Omg. Omg. The music, the music. For some reason we could hear loud music in our bedroom/hotel room the whole time but from around 12 am - 8 am. We heard it when we checked in and the next morning, while my husband was still asleep. When I say loud, I mean we could understand every word in every song that played. I am assuming it was the music from the restaurant, but after paying over $270 per night it is something I would not expect to happened.

My daughter picked this place for us for a July 4th weekend getaway. Here we in mid -August and my wife and I are back. As one guest remarked to me, this inn is a "hidden gem." The rooms, decor, amenities and grounds are impeccable. The staff is friendly, courteous and professional. I can't say enough good things about Louis, Stefanie and of course, Felicia. Perfect place for a wedding! By the way, we already booked for next July 4th weekend! Vince Perillo

We have done extended stays at the Inn. It is beautiful. The grounds are well maintained, the pool.is refreshing, abd the staff is very attentive. The coffee shop makes a great cup of coffee and has wonderful baked goods and breakfast sandwiches. The Italian restaurant is very good. Really a pleasant stay!

We attended a wedding this week. The staff was friendly and very accommodating. Our room was a bit chilly but it was beautiful. The grounds were lovely and the food was delicious. The entire experience was great for us and the bride and groom seemed very happy. Thank you !

Wife and I stayed in the Ada Fisher Cottage over the weekend. It is there ADA room which was both good and bad. Room itself was decent though for a room that's billed as being wheelchair accessible it's confusing the entire place is built on a slant. Beds are standard hotel beds which means not the most comfortable. The ADA Shower was spacious and had plenty of shower heads to work with. And don't get me started on the spiders. I killed so many spiders in our room I should be charging them Terminix prices. The walls are also super thin so we could hear everything from the parking lots, which we had both in front and behind us. Also if you're someone in a wheelchair that needs to transfer to the toilet, there is no space on the side so be warned, might be more of a challenge than you expect. The grounds itself was nice, we had a nice little walk around the place, there is a small alcove for meditation, an herb garden, and a set up for weddings that I'm sure people love to use. While my interactions with the staff was brief they were professional and helpful, just wish the cleaning staff did a better job of getting rid of all the cobwebs and dead bugs in the corners. It's a shame because I want to rate this place higher but the bug situation is just not acceptable.

3/27/22 Where do I start?? Today we travelled to the Wedding Venue, The Inn at Leola Village to do a food tasting in preparation for my son's upcoming wedding. The tasting was included but was 100$ per person for anyone who wanted to come. It was worth every penny I'm telling you. I was wowed by the beautiful room where the food tasting was. It was bedecked with gorgeous floral centerpieces with lots of ideas for the various weddings. This was a group tasting and they had an abundance of things to try! There is so much creativity in the menu and food, chicken and pasta with a cream sauce with honey and lavender? Yes please! Braised beef in a chocolate infused sauce over penne? Oh yes! Poached Lobster with white chocolate risotto? Not all was chocolate! I enjoyed the tenderloin carved to order, the seafood tortellini, duck (my piece was a little tough to cut), braised short rib, salmon, and on and on. The desserts were tasted in a different room. I liked how the venue displayed the desserts, ricotta towers, macarons, mini lemon meringue pies, cappuccino cups, and mini choc mousse to name a few! The cake was done cleverly as mini cup cakes with frostings and fillings. I enjoyed the vanilla, Snow White cake, and champagne cake. The sweet vanilla buttercream I loved. Cappuccino, raspberry, peanut butter, salted caramel were among the fillings I tried too! The help was gracious, kind and attentive. I can't wait to go back. They do special packages for Valentines and other holidays. There are hotel rooms, a pool, a spa, a gift store and so much more! I was excited to see my fave soap company- Blue Eden represented, they offer beautiful soaps and body items for purchase too!

The hubs and I just spent two evenings here for a quick getaway. The service was amazing. From check in, to a quick coffee in the restaurant, a late ask for washcloths, to check out. Every person we interacted with was incredibly helpful and seemed happy to be there. The place feels very clean, and a lot of attention to detail. The shower was amazing. We loved having a place for my husband to hang out when he woke up early, while I still slept, as the two rooms were separated. The bed... well it was pretty firm. We weren't a fan of the bed. The first night we were able to sleep. The second, not so much. There were two beds in our room, but the other one was squeaky, so we chose the firm one so we didn't hear squeaking every time we flipped over. There was also this weird beeping noise outside or underneath the room. We couldn't figure out where it was coming from. If you had the tv on or a sleep fan it wasn't a big deal. But if it was quiet, it would drive you crazy. We ate at Passerine in Lancaster the first night- amazing food. The second evening we at at Harvest in Lancaster, that was just okay. Lancaster, Littitz, & Bird in Hand are all very close, so this is a great location. All in all, we loved our trip. With a softer bed it would have been perfect.

Very beautiful hotel, beautiful venue. We recently stayed here for a friends wedding, and it was a very nice place to have a wedding. The location is definitely kind of strange, in the middle of nowhere Amish country. The grounds are very beautiful lots of flowers and very serene. The room rates are actually kind of high for being middle of nowhere. Even though the rooms are super spacious and very nice, I just don't think that they should charge $250 per night. We had several meals for the reception as well as the rehearsal dinner the night before catered by the hotel. The food is good but overall quite mediocre. Overall the wedding was very beautiful course, Nice photos. Probably wouldn't come out here for anything else except for weddings. There's really nothing to do in the area.

I stayed at the Inn at Leola Village this past June 2 nights for a weekend and was pleasantly surprised. I had never heard of it prior to getting the wedding invitation. We booked one of the suites and I liked the room. Room prices seemed reasonable and the resort itself was pretty big. The suite was a spacious & had a big closet with robes. The carpet could have used a shampoo or replaced as there were a few stains on the floor. At one point, the AC broke, however, management was quick to have it repaired. I really loved all of the food I had a Leola Village from the restaurant, to the cafe, to the wedding reception. The spa was nice & offered many services, however, j would have liked to see more than just trail mix for light refreshments in the tea room. The pool was also nice, but a little on the smaller size. Towels were provided & the pool and there were chairs to lay out. Overall, I enjoyed my stay at Leola. Not sure I would go out of my way to stay here again since it's a long drive for me, but if ever in the area, I would recommend.

I am having torn feelings about my review; some elements were amazing and some were a bit frustrating. When I was coordinating our rooms for our wedding party it was a hassle; we were told one thing when we were planning from home and upon arrival for our wedding weekend we had to scramble and figure out the new room situation. We were given discounted rates for our troubles. I felt good about that but would have preferred not to have to deal with the hassle during my wedding weekend. After the room situation was sorted out, we checked in the our rooms. My husband and I were in the king suite with the whirlpool tub and our children were in the suite above. Their room was disgusting; it had trash in the cans, beer in the fridge and food stuck to the table. Again, we were apologized too and explained that they were extremely short staffed. Our wedding reception was fantastic; they captured exactly what I was wanting. I wanted a family style set up with simple and elegant table decor. Our food was Devine; as a matter of fact everyone still raves about it and wanted to take home seconds. I didn't want a traditional wedding cake and it was accommodated perfectly with a New York cheesecake with simple and tasty decor. The florist created two bouquets for my daughter and niece and they were perfect; the girls were so excited to have their own matching bouquets. Overall our wedding was fantastic and we were so happy! The inn is beautiful and just the feel we were looking for. I definitely plan on coming back and giving the Inn a second chance since there were so many good aspects to our visit.

I'm going to start off saying this began as a bad experience due to Expedia not forwarding my reservation to the hotel. It was by a stroke of luck that I was able to secure a room, as this resort is always sold out. Gianna and Tim were amazing in ensuring we were accommodated. The inn is beautiful. The rooms are clean and nicely appointed. The restaurant and bar were inviting with delicious selections. We enjoyed pedis at the spa and the staff were welcoming and social. I highly recommend staying here but do not recommend you using Expedia to do so. Not only will they ignore your emails they also refuse to publish any review that is disparaging to them.

Stayed at the Lancaster house and I wasn't impressed I came here 7 years ago and was wowed but this time I'm disappointed.. the sink backed up in the bathroom and the bathroom was dirty I hated it I was so uncomfortable the channels was garbage no more hbo or Cinemax.. the bed was super uncomfortable! I won't recommend this place find somewhere else more comfortable for all the money you would spend staying here !

I've been to the spa twice for nail services and the techs did a fine job, however it was just average, definitely not worth what I paid. I find the spa a bit pricey.

I've stayed here a couple of times and have on all occasions been more than pleased. The Inn at Leola Village is totally unique as compared to most such hotels in that it is the centerpiece of a little village that hosts weddings, large meetings, does catering, has a separately run spa, meeting halls and two really good restaurants. Indeed a meal at TE is, though very pricey, one you won't forget. The rooms are super large, lavishly appointed and for general décor, top notch, totally profession. In fact the entire village is masterpiece in decorator design. Then there is the staff, and the staff here is the best. They're totally polite, always most helpful and professional.

Recently had our wedding at this venue, and we can not say enough good things about this place! The service, the food, and the venue is absolutely perfect! The stress of "wedding planning" never existed because of the on site wedding planner, caterer, florist and a place for all of our guests to stay! The staff made our wedding perfect and we will be coming back on our anniversaries in the future! Come here for a short stay or plan your wedding here! Wonderful venue!

Staff was very friendly and helpful, it was our first visit. Restaurant on site was quiet and food was good.

Seemed like this would be a five star review when we arrived, but we had some hiccups and decided to leave early. We booked through booking.com, and they did not have our reservation in their system when we arrived which made for a long check in. We were given a huge suite with jacuzzi tub, living room and kitchen (which was a dope setup), but could hear literally everything the people upstairs were doing through the ceiling. After two hours of trying to fall asleep but listening to a crying baby and people pacing back and forth, we asked to change rooms at 1130pm. The man at the front desk was accommodating and moved us quickly to a smaller suite upstairs. The new room was certainly a downgrade from our suite, but still nice. Everything is quite dark and although it is decorated for a certain aesthetic, the furniture and rugs are a bit musty. Turning the lights out at night was absolutely pitch black- the darkest dark I've ever experienced. It's definitely creepy if you're easily creeped out. After not sleeping the first night, we decided to hit the dusty trail. Wasn't offered anything for the inconvenience- not that we asked. Would visit Lancaster again- would not stay here again.

My wife and I have stayed here a few different times. It's always "okay" but there's always issues too. Like we stayed last night, and the room was dirty. The floor was obviously not vacuumed. There was an empty ring box in the floor and rose petals under the bed (congrats to whoever got engaged!). There were a few hairs in the tub. But during the pandemic this kind of stuff can't be happening... I (gently) mentioned something to the front desk at checkout. They were nice - but didn't even say "sorry" - and said they would look and "make sure it gets cleaned today". Ugh, yeah - we just stayed in it - so it needs to be cleaned... All in all - I think this is our last stay with this hotel.

I booked our stay through a travel site and was paid for prior to our stay so our check-in check-out was super easy and casual... with minimum to no interaction with the staff wat-so-ever. The location of the inn is quite central esp. if ur there for the Amish experience.... it's less than 20 min to lititz, bird in hand, intercourse and Lancaster. This boutique hotel from the lobby to hallways to the room all is beautifully designed to give it a historic charm and the rustic gardens makes it a popular venue for weddings (there was one while I was there). The rooms were very clean... love the tonight/not tonight pillow... very witty! The non-modern shower area took me down memory lane to my grandmas village...esp. with the flooring. Has all the amenities wifi, gym, spa, breakfast made daily (not included) and of course room service 24/7 but I didn't try any of it...attached to the hotel is an Italian restaurant(osteria avanti) and shops and galleries Absolutely no complaints, was an enjoyable stay.

Beautiful stay here!!!! I came down to get a puppy and took advantage of this local Inn. I was able to ride around some of the back roads which was really nice as well. I got some beautiful pictures. The whole area is kind of gorgeous actually. Also I got a good deal on Groupon for this. Check to see if they have anything for deals.

We were looking forward to staying at this inn. Things that are great: They have gorgeous gardens and a walking path. The room we stayed in was quaint and tastefully decorated. The staff at check in were friendly. The kitchen area has a coffee machine and a lightly stocked kitchen (utensils). Things that weren't great: The thermostat couldn't be lowered. The house we stayed in was close to the road and the noise prevented us from sleeping, which is why I'm up at 730 yelping. There should be more than 4 pillows on a king sized bed. Room 101 is the noisiest room. I mention it again because I hear a weedwacker and a riding mower now. It's 730.

Thank You!!!! That is the very first thing I would like to say, too the exceptionally gifted and kind staff. You guys "Sam & James" made my recent stays truly remarkable!!! I've recent stayed back to back at this enchanted place, for much needed R & R. I came in physically and mentally exhausted, yet leaving rejuvenated and balanced. Each suite embodies beauty & attention to detail. Topped off with lush blankets and towels, and beautifully crafted soaps. Now the "Creme De La Creme" is the restaurant on site!!!! OMG that place it's worth every Penny!!! Please book your stay now, the is a hopeless romantic heaven on Earth. Thank you all again Kim.

I am writing this review as a guest at an October 2020 wedding that was held at the Inn's on-site venue for a 2-night stay during COVID-19. I was an out of state guest and if not for being a bridal party member, would not have felt comfortable to attend at all. I called the venue ahead of time to confirm their protocols and to express my concern when I learned that the venue was permitting the full guest count (150+) as they claimed that was well below their capacity. I was informed that mask wearing would be enforced, that large barn doors on the venue would be open during the reception for better ventilation and that they were taking their guests safety seriously. I did not observe one sign on-site requesting that guests wear masks, nor were hand sanitizers dispersed for guests. The venue did not enforce mask wearing or provide masks for guests who did not have one. The barn doors were not open to aerate the venue. There were no announcements made regarding everyone's safety before 100+ guests filed into the space that - while the building with all of its rooms and hallways on whole might technically accommodate 400 people, the dining area we were seated in that was completely indoors was at full capacity. Returning to my home state where rapid testing is accessible, we were grateful to test negative.

We loved our first stay a few years ago, but last visit was terribly disappointing. Front desk Staff were very friendly, but not sure if the manager is interested anymore(we were asked to leave a number for mgr to call us and never rcvd a call). We tried several rooms that were not clean, the last had a smell to it and when we turned on the air, it got worse(see pic). Will probably not return again.

We had our daughters wedding here this past weekend at the Inn of Leola Village. Everything from the hotel stay, the rehearsal dinner, the garden ceremony to the reception was perfect. The grounds are kept beautifully even after a week of rain, and the staff was kind and courteous. Our event coordinator, Stephanie, was with us every step of the way. She answered questions without hesitation and always addressed any concerns. The flowers were also designed by the Village Florist and everything looked beautiful. We also used the spa for our make up and the billiards room for my son-in-law to utilize with his groomsmen prior to the ceremony. My husband and I look forward just to go back and relax and explore the nearby attractions.

The best massage I ever had! The spa is reminiscent of the Hotel Hershey in a very chic farmhouse style!

I stayed here for one night of my honeymoon and it was absolutely gorgeous! Just as expensive as it looks!!! BUT definitely worth it, clean and beautiful rooms!

Four or five star property - but... We've been visiting Lancaster County for many years and wanted to stay at the Inn. We booked an Amish Room. The room had a large sitting area and was separated from the bathroom by two French doors. The bedroom was on the other side of the bathroom. Surprisingly, there was no door separating the bedroom from the bathroom. For what we paid for the room, it never occurred to me to ask if the bathroom had a door. This seems to be an important question, if you care about these things.

The place looks very nice until you take a closer look. The dust and cob webs all over the rooms and the facility. The stains on the carpet were ugly. The film and gross feel to the tub/shower is yuck Inside it's very dark. The rooms the restaurants the wedding venue. The wedding had some issues. For the money they charge I expected no problems. But they servers did not do as they did at the preview. They cleaned up a half hour ahead of the end time. Very inappropriate Food was not as good as at the tasting. The people at the wedding were so full of love that the problems were overlooked. But just to let you know they promise the moon and give you a star.

Wish i could give this 0 stars... We will not be returning, EVER. Our room, #505, was directly under the overpriced, unprofessionally-staffed salon on the property (yes i went there for my wedding hair and makeup, no i will no l not return there either). Starting at 8am you can hear heels walking back and forth on the hardwood floor above your head. You can also hear all the conversations through the floor. Considering we paid over $400 for 2 nights i am outraged. Also, if you like privacy when you poop... oh well! The bathroom has a "door" that only covers half the opening of the bathroom. So bring some poo-pourie, unless you'd like to make your whole room stink. Speaking of stink, the whole room smelt musty and unclean. The room was dimly lit (maybe to hide the obvious "yuck" factor of the age and terrible decor of this place) and not very "fancy" as promised on the website. The rain head shower.... where do i even start. Good luck if you like hot water, you might have to settle for warm-ish, and your shower head will probably have so many hard water stains on it that your "rain" may be more like a sprinkle. Room 505 did not match up to the pictures AT ALL. I guess they don't want you to see their dirty little secret until you're stuck with it. We paid the same price as some friends this weekend and were VERY DISAPPOINTED with the outcome. The best part of this place was getting a canoli and walking tacos at Rutters on the way home. Thanks for ending the wedding weekend on a high note Rutters! P.S. Leola, your soap sucks too... Ill visit again when PIGS FLY.

The room was very well decorated, (quidditch cup lamp, according to my brother) and so was the lobby/reception. Very nice pillows, I'm probably going to buy one. The staff are nice, as they are very caring. On the first day they showed us to the room. When we asked where the pool was they showed us where it where it was, instead of just telling us directions. The garden was Italian style and we saw lots of cute pig sculptures nicely "hides" among lots of colorful flowers and the garden was very organized. At breakfast the food was good. This was a very enjoyable stay! We will come back.

If you're looking for a romantic getaway, this is your place. Fantastic pool suite with exquisite dining on the premises. Friendly staff and magnificent touches. The property is well maintained and our spacious room was everything we hoped for. We'll be back.

Jay at Leola Village was incredibly helpful. He showed us our room and carried our bags there. We had a beautiful wedding and treated us with so much respect throughout out the whole trip. We need more Jay's because he always took care of us and made sure we were happy. Did his best to work with us to make sure we were happy as well as the guests around us.

Went with my girlfriend for 2 nights, New Year's eve and New Year's Day, for the money I was very disappointed. The Good: room 603 (The old tobacco barn) was spacious and very nicely decorated, with a great bathroom that had a large Whirlpool tub with rain shower in the middle of it. Had dinner in our room the first night and in the tent the second night, and the food was very good. The Bad: upon check-in there was a third of a roll of toilet paper left with no other toilet paper available in the room, a new roll was not put on before arrival (in the midst of the Covid pandemic this is entirely unacceptable and unsanitary). At the sink there was absolutely nothing to wash your hands, no bar or liquid soap. The floor had area rugs but where there were none The floor was concrete and quite cold, no slippers provided. There was a small sitting area with two wing back chairs, it rained while we were there and the roof leaked in three different places. Two of the leaks were above the wing back chairs, which had obviously been wet before as evidenced by their large water stains. Thus, you couldn't use this area at all. The third leak was in the bathroom so as you sat on the toilet you got dripped on and wet. Reported to front desk, concern was expressed but nothing was done (and no, nothing was taken off our bill). For $300/night this is all very unacceptable. This is a beautiful, high end inn, and as such our room should have been better prepared for us and much more comfortable to stay in during our stay. The lack of action by the front desk was both disappointing and concerning.

We just spent a lovely weekend here with friends. The room was really nice (suite), beds were comfortable and clean, but our favorite part was the bar and especially our bartender, Lauren! We love you! We ate at Greenfields, The Log Cabin (our fave!) and the last night at the hotel restaurant. Nothing to complain about. I will say that even though there were not one but two weddings on Saturday, we never felt secondary. I know that everyone needs help right now but you wouldn't know it at the "INN." Also--kudos to my massage therapist, Skyler. She was awesome! The spa is beautiful as well! We will be back.

My husband and I have been here several times over the past few years and sadly the overall experience has declined with each visit. The rooms are nice and spacious (we typically get a suite when we go) but overall not well kept. At our last visit in September some of the pillows on the bed had ripped seams and I saw far too many cobwebs for my taste. The walls are also fairly thin so you can hear everything, everything - everything that other hotel guests might be doing. While the Hotel is situated in a Village type set-up with a restaurant and spa it is right off of a somewhat busy road so there is also a good deal of street traffic to be heard. At our last visit the service was also well below what we would hope for and what we have gotten there in the past - they just don't seem to care as much as they once did. The three stars is really for the creativity in the room decor and the remaining good service that can be found there.

This is an absolutely beautiful hotel! It's so unique in its decor and the rooms are very comfortable. I spent a lot of time at the bar eating dinner the 3 nights I was here and the food was outstanding. I highly reccomend the calamari and the French burger. I also recieved a massage and pedicure from the spa and both were superb. And lastly, the front desk person, Gary, went above and beyond to make our stay that much better! Give that man a raise!

Tried to make reservations at their restaurant....called 2 times on two different days. You need to leave a message...noone ever returns your call. Go to restaurant and am waiting 10 mins before hostess comes over...asked me for reservations...tell her that I tried to make reservations, but, no one every returned call. She cant help, but, offers another day for reservations...this was a Saturday and my birthday...no thank you. Pennsylvania is far from a friendly state...will stay in New York...at least people try to accommodate.

I can't believe the low votes! This place is amazing! it is quirky - so if you are looking for a chain, this place is not for you, but if you want interesting things and upscale at every turn, this is your place! We stayed in room 203. Every room is different, and this one is gorgeous. It is done in browns, which is not my color, but even so, it was beautiful. Huge bathroom with a double jacuzzi and a rainfall shower. And way more towels than you would ever use! Bathroom had every luxury, including a lighted make-up mirror. Room had a Keurig (and plenty of cups - more available with a smile at the desk), ceramic cups and wineglasses. Small fridge and microwave as well. Nice fluffy robes. And, the concierge offers "special" pillows on request - memory foam, or full body pillows. Every person was nice and helpful. The spa was amazing and the casual Italian restaurant was excellent. (Including the free breakfast!) It is expensive, but not ridiculous. I don't regret a single dime I spent there!

Beautiful and clean lodging. We had the executive suite and it was perfect. Very comfortable and we enjoyed our time. The staff were all friendly and very accommodating!

Atmosphere was great for a banquet we attended. I've been to breakfast receptions and the food was very good. The evening dinner was very disappointing. They ran out of chicken marsala by the time our table got to the buffet. The roast beef which was the only remaining protein choice was lunch meat roast beef which was rubbery. The dessert table was a mess with a limited selection. Staff didn't seem concerned that chafing dishes were empty and people where standing around waiting for refills. Just a big disappointment and I expected better.

I really wanted this to be 5 stars. In need of a get away after months of Covid and a prolonged tax season, I searched for somewhere different and found this. PROS--I want to say that everyone at the front desk was friendly and eager to help. They take the time to go over the amenities and walk you to your room. The bagged breakfast was a big surprise. A lot of food. The property is pretty and whimsical. CONS--very expensive. We stayed in a king jacuzzi suite. Which has a walk in closet a separate table and chairs for eating, a sofa and a desk as well as a TV. No microwave, no fridge, but there was a kuerig. The bed was unremarkable. We ended up not using the jacuzzi, it was in an awkward place next to the bed. The walls are very thin. We heard people next door and above us. We stayed for 4 days and 3 night for $1,055.00 during the week (not the weekend prices) We made reservations for dinner at the Log Cabin our first night, excellent food. We went to the Belvedere Inn for dinner the second night, good food. Our last night we ate at Osteria Avanti the restaurant at the hotel. The food was just ok. The waiter was so busy with outdoor seating he neglected us. We were the first people there and two other tables had their food before us. I was expecting excellence, they have their own garden. Everything on my plate was over cooked, Salmon, potatoes and veggies. When I asked my husband about his shrimp linguine he said it was 'just ok' 'middle of the road, nothing special' The bread that was served was stale (hard). The meatball appetizer was the best thing. The waiter did ask how our dinner was, I told him and he gave us a free dessert. The dessert was small. I would have paid for it regardless. Things to do...wow, not much but i knew that going there. We hit the Outlet mall one day and road the Strasburg train the next. See no need to return. Pleasant surprise was Gracies for breakfast a short walk from the hotel. I had never heard of grilled banana nut bread-delicious. They are doing construction work in front of the hotel and along the road. Just an FYI

A great property IF you know a few things in advance. AWESOME rooms, rustic, large, yet cozy. Great food in the casual restaurant (we didn't try the pricier one). Professional and friendly staff throughout. HOWEVER - be aware of a few things: 1) Spa: The Spa is NOT owned by the property, just on the same property. Despite the appearance of a "full service spa" for hotel guests, this spa takes outside customers as well, and due to the high volume of wedding that take place at the hotel property, we couldn't get a reservation after arriving. Be sure to book the spa appointment BEFORE confirming a room reservation or you won't be able to use this amenity. It's a bit disingenuous to advertise a full service spa as part of the hotel when it's only relationship is a shared parking lot. 2) Dining: Again, lots of weddings apparently, so make dining reservations before-hand. The dining room was completely closed off to other guests, and we were lucky enough to get a booth in the bar area. Not very intimate, but great food, and worth the price. Excellent wine selection. 3) Basement rooms: Back to the spa - do not accept a room directly below the spa property (in the basement of the hotel). Although the rooms were very nice, the ceiling of the basement rooms/floor of the spa are wooden, so you're awakened at 8am with an excessive amount of noise from above. Early risers beware. The mattresses were so-so, maybe it was just the room. 4) Room service: Don't depend on room service - they closed 2 whole hours earlier than advertised. We called 3 hours before the advertised closing time and were greeted with a voicemail box asking us to leave a message. We did so - twice. No one returned the call. On the third call, they informed us that they were closed (2 HOURS EARLY!). Luckily there's an all night Giant down the street, but it sucked to have to leave the room after we'd settled in for the night. Bottom line, this would have been an incredibly relaxing overnight if we'd known all this - but you can't, because none of it is very clear or easy to find out without quizzing the staff (who by the way, were very apologetic about all of this, and even gave us a complementary overnight stay for 2 in one of the whirlpool suites). But they did kind of act like "well, everyone knows that you have to..." when we asked about these things (like we should have known about the wedding parties, the closed dining room, the spa situation, room service, etc.). So hopefully, with these tips, you can enjoy your visit to what we thought was a wonderful property, perfect for a couples getaway. Just wish we'd been able to enjoy the amenities as well. Thanks to the staff for their gracious compensation, even though we booked through a third party.

Came here for a friend's wedding on a weekend. Check in was quick but the room was not ready . Had to wait an hour. Other parties had to wait 2 hrs . Was very frustrating. We were told the reason behind the delay was they were one staff down due to Injury. They did apologize and comp the room, which was great . I was able to get ready and make it on time to the reception. The room itself was great . Loved the wedding banquet and the food.

Another disappointing stay. Had reservation in the restaurant which they lost so had to wait to get a table. Then went to the sauna which was not working , someone came down to look at it and couldn't fix so said they would send someone down, after waiting for about 30 mins we left. So went back to room for a shower but there was no hot water. All night there was a clanking sound that lasted a few minutes. Then to top it off when checking out that asked how our stay was and I said not good and there answer was ok great goodbye.

My husband and I were married here in 2015 and now have returned 4 times. Each and every time have been fantastic. Check in is always a breeze, Destinations spa never disappoints leaving us feeling exactly how we had hoped- relaxed and rejuvenated, dinner is heavenly with the most attentive staff. We have had the opportunity to stay in several rooms, each being just as beautiful as the next. What had us most impressed this stay was running into our wedding coordinator, 5 years later...many brides and grooms in between, but Stephanie remembered exactly who we were. This shows how dedicated the Inn at Leola Village is to each and every guest. We have had many of our wedding guests return for a perfect little getaway. We highly recommend to everyone!

Attended a wedding this weekend at Leola Village. This venue for a wedding is outstanding and the setting is beautiful. The staff is very helpful and stays on top of every detail. Saturday morning had Breakfast at Osteria Avanti, our server and host Leah was great, she made sure everything was perfect. She engaged in good conversation and it was evident she loved her job. Thank you Leah. The wedding itself was perfect. The service, food and staff at the wedding leaves no doubt they will make your dream wedding a reality. The rooms took you back to the days of the grand hotels. The brunch the next day was just what everybody needed after the celebration. The food was great and hot, the servers were on top of their game and it made a great ending to a wonderful celebration. Great job management and all your wonderful staff.

This place was worth every penny! My boyfriend brought me for my bday, and it was fantastic! Super clean, beds super comfortable, and to top it off the service was superb from the moment we arrived to the moment we left! Tim, Ethan, and Michael made our stay even more enjoyable. Super attentive and helpful. They provided us with complimentary glasses of champagne for my bday, and when we had to switch rooms due to noisy neighbors they provided us with a bottle of champagne, so thoughtful! And Ethan saved us a ribeye burger because they ran out the first night he made sure to have one set aside for us for dinner the second night. I would 10/10 recommend. Thank you so much for having us!