sabina m. B.
Google
We absolutely loved our time at The Inn at Palo Alto. Honestly, it ended up being one of the best places we’ve ever stayed — so much so that we actually extended our trip because we didn’t want to leave. We travel a lot with our 3 young kids (9,7,4) and this was literally one of the best places we have stayed at.
First of all, the staff is incredible. The two women who served breakfast every morning were so warm, welcoming, and helpful. The bartender was amazing too — not only were the drinks great, but when he saw my husband and I lifting weights in their (surprisingly awesome) gym with a mountain view, he brought out protein powder for my husband. Just out of pure kindness. He and the rest of the staff were always quick to bring extra towels or anything we needed.
And then there’s Marcelo, who deserves his own paragraph. He was basically the heart of the whole hotel — part bartender, part concierge, part tour guide, part kid-wrangler. He found pool noodles for our kids, set up tours and transportation for us, and genuinely went so far above and beyond. We needed some salt and pepper and cooking oil for the kitchen and he went and found some for us! He’s also just a super interesting person and so fun to talk to.
The property itself? Stunning. There’s a hot tub overlooking the river and the mountains, and it feels unreal — like something out of a postcard. The grounds are full of beautiful flowers, and the whole vibe is peaceful and lush. There are tropical birds you can watch during breakfast eating fruit!
Breakfast every morning was another highlight. Everything was fresh and delicious — smoked salmon, pastries, fruit, pancakes, eggs, bacon, plus mimosas and bloody Marys. We looked forward to it every day.
The rooms were comfortable and the kitchen fully functional for me to cook several meals for the family. The beds were comfortable and it was so nice to have the room cleaned everyday!
Overall, this place was truly magical for our family. The people, the views, the small thoughtful touches — everything just worked. If you’re on the fence about staying here, absolutely go. We can’t wait to come back.
