Mica P.
Yelp
I don't typically leave negative reviews, however, I feel that my entire experience with this establishment was so horrible, that I feel a duty to share my experience - and if i was able I would give them a zero or negative stars. ******P.S. THE PROPERTY NEXT DOOR - BEACHCLIFF VILLAS - IS MUCH NICER, ACTUALLY NEWLY RENOVATED (IN THE PAST COUPLE YEARS) AND THE MANAGER IS RESPONSIVE-those "villas" (or venue for a wedding) can be booked via contacting them on airbnb*******
First issue: I originally attempted to book our weeding at this location with no luck. For almost two months after we got engaged, we stopped into this MOTEL every weekend (we live in the area and are in sunset cliffs ALL the time). Every weekend, I'd leave my contact info and would be told I'd get a call back. I never received a call back. Ever.
We finally had to book a location, and knowing sunset cliffs was our location, we decided to contact the location next door, the Beachcliff Villas, and after seeing THAT location, talking with the manager (after only reaching out ONCE) and viewing the inside of the villas, i knew that we had found our location. So, i decided to book the presidential suite at the inn at sunset cliffs for our wedding night and let our families know that this hotel was next door.
a couple months after we made our reservations and several family members made their reservations, my fiancé and i were hiking in sunset cliffs and received a disturbing phone call from a family friend that her reservation had been canceled. I proceeded to call the MOTEL and was told "major construction was scheduled for that week and the hotel had to be closed due to the noise". This immediately put me in a panic - i mean, I'm supposed to be getting married that weekend- next door! - and now there's major construction going on that i didn't know about?!?!
I proceeded to spend HOURS on the phone contacting different city Public Works departments to figure out what was going on and whether it was going to impact out day or not so I could determine if we needed to change our wedding date and/or find a new venue (our save the dates had already gone out).
VERY long story short, come to find out, after we had attempted to book this for our wedding venue for two months with no success, we - along with SEVERAL wedding guests, booked to stay at this MOTEL for the weekend just to get the reservations CANCELED because - low and behold, they booked another wedding! ........and canceled ALL of the individuals who had booked for our wedding due to "major construction"
so, you tell me - where is the integrity in that? who does that? what kind of individual allows a couple to believe that there is major construction going on outside their wedding venue just so they can cancel their reservations to book another wedding - when the couple he is screwing over had originally wanted to book at his MOTEL
******i truly believe that everything happens for a reason - and we found a much more beautiful venue with an AMAZING manager, and absolutely beautiful rooms - so, honestly, we win. I urge those who do not know the area - or the people, to look into air bnb and book the property next door as it is less expensive, more up to date, and is
managed much better***