nikki g.
Yelp
My fiancé and I chose this inn after two years of not getting a weekend away, hoping from the photos it would be a luxurious and quiet getaway with good food. We have been to many many B&B's and Inns so we thought we'd try a new one. We called ahead to see if they would have a two day jacuzzi room for us, and were told they had one room available although we'd have to switch to another room the second day- that was fine with us. Unfortunately that was not the case.
Our first initial impression was good, the outside was a big beautiful Victorian and the hostess that greeted us was welcoming, kind and attentive ( I wish I remembered her name).. until we asked which room we had for the second night and she said she only had us down for one night. She said she'd look into it and ended up booking us a suite. We went to our room and the photos show what we found, along with hair on the pillowcases. Our hostess kindly got us a few new pillows. We were very unimpressed with the lumpy pillows and hard coil mattress with no topper. For over $300 a night we expected the room to be immaculate and comfortable. We did make reservations for dinner at their restaurant downstairs and the food was pretty good, maybe lacking seasoning and overpriced but it was decent. Drinks were strong but not strong enough to drowned out the extreme amount of noise the hollow walls carried when trying to sleep! We were both up until 1am continually getting woken up by the banging of people above us and hearing yelling from the downstairs, to say the walls were paper thin would be accurate.
We were looking forward to coffee after a restless sleepless night in the morning, but were greatly disappointed when what we thought was coffee turned out to be coffee flavored water. At breakfast, they had lattes and espresso on the menu- I thought " great! That'll be just the thing to wake me up" and requested one from our waitress Erin, she quickly laughed and said " nope, no lattes", I asked her why not ( thinking her dismissive attitude was strange) and she replied " it's broken, at least we think, and that's fine with us because taking 5 minutes to make one beverage is way too much time so when it's broken we don't care to fix it!" I was appalled at her answer in basically saying that my request for a latte was far too inconvenient for her ( they weren't even busy, 3 other tables maybe)! Both me and my fiancé were upset at her attitude and reply. She was very brass the rest of breakfast so we quickly ate and asked for the nearest coffee shop- which was fantastic btw.
After breakfast we asked the new hostess when our room would be ready since checkout was 11 and she told us she'd have the housekeeper clean it first so we could transfer our belongings right over. We left to get coffee and explore and came back 2 hours later right before check out and the hostess told us we needed to be out of our current room and our second room wasn't even close to being finished with a scoff. She was incredibly rude about it and asked a second time when I came down the stairs with my bag when we'd be out and where the key was ( it was 10:30). At that point with all the negatives adding up and the rude staff we decided there was no way we were staying another night, and turned our key in and left.
I absolutely would not recommend this Inn if you're looking for a friendly quiet getaway with good coffee and food, Instead I HIGHLY recommend Ellis River Inn right down the road or The Lake house at Ferry Point further south.