The Inn on Biltmore Estate

Hotel · Buncombe County

The Inn on Biltmore Estate

Hotel · Buncombe County

3

1 Antler Hill Rd, Asheville, NC 28803, USA

Photos

The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Matthew Turley
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Johansen Krause
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Johansen Krause
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Matthew Turley
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by Photo courtesy of The Biltmore Company
The Inn on Biltmore Estate by Courtesy The Inn on Biltmore Estate/Photo by Sandra Stambaugh
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null
The Inn on Biltmore Estate by null

Highlights

Luxe inn on the Vanderbilt estate with posh rooms, fine dining, a spa, outdoor pool, and stunning mountain views.  

Featured in Conde Nast Traveler
Placeholder

1 Antler Hill Rd, Asheville, NC 28803, USA Get directions

biltmore.com
@biltmoreestate

$$$

Information

Static Map

1 Antler Hill Rd, Asheville, NC 28803, USA Get directions

+1 800 411 3812
biltmore.com
@biltmoreestate

$$$

Features

wifi
payment credit card

Last updated

Jul 30, 2025

Powered By

You might also like

Terms of Use • Privacy Policy • Cookie Policy
 © 2025 Postcard Technologies, Inc.
@afar

"On a hilltop perch overlooking 8,000 acres of grounds designed by famed landscape architect Frederick Law Olmsted, the Inn on Biltmore Estate’s 210 rooms and suites evoke traditional 19th-century manor houses, with dark mahogany beds and desks, billowing window treatments, and comfortable overstuffed chairs; book a room with a balcony to breathe fresh mountain air while appreciating views of rolling hills—or simply take in the vista from the hotel’s veranda. The formal dining room showcases seasonal specialties using estate-raised cattle and lamb, vegetables from the on-site garden, andwine from the property’s own winery, where you can participate in a free tasting, then ride back in a complimentary shuttle. If you’re looking for something more casual, the lobby lounge and library bar offer salads and sandwiches—and no dress code. But the main attraction is the 250-room Biltmore château, the Gilded Age mansion George Vanderbilt built here in the late 1800s, and its 16th-century tapestries, Renoir and Sargent originals, and 65 fireplaces."

The Top Hotels around Smoky Mountain National Park
View Postcard for The Inn on Biltmore Estate
@cntraveler

3 Best Day Trips from Charlotte

"The Inn at the Biltmore Estate is a formal affair. Marble floors grace the lobby; oriental rugs hide unworthy elevator floors; and you must first consult with the maître d’ before you even think about taking a seat on the breezy outdoor veranda. Rooms are done in a 19th-century French- and English-manor style, with four-poster mahogany wooden beds and tidy white quilts with pillows bearing the “V” monogram of the Vanderbilt family, while Gilchrist and Soames amenities are on hand in marble bathrooms. The estate winery is also a draw, even for visitors who aren't overnight guests, with complimentary tasting of reds, whites, and rosés." - Stephanie Burt

https://www.cntraveler.com/gallery/best-day-trips-from-charlotte-nc
View Postcard for The Inn on Biltmore Estate
@cntraveler

The Inn on Biltmore Estate

"Start us off with an establishing shot: what does this hotel look like? What's the vibe?The Inn at the Biltmore Estate is a formal affair. Marble floors grace the lobby; oriental rugs hide unworthy elevator floors; and you must first consult with the maître d’ before you even think about taking a seat on the breezy outdoor veranda. Rooms are done in a 19th-century French- and English-manor style, with four-poster mahogany wooden beds and tidy white quilts with pillows bearing the “V” monogram of the Vanderbilt family—you can almost imagine ringing your lady’s maid come morning—while Gilchrist and Soames amenities are on hand in marble bathrooms. Give us the backstory on this place.There are three lodgings on Biltmore Estate, and the Inn is luxurious; not personal-butler luxurious, but plenty grand, upscale, and refined. All told, staying at the Inn, with its discreet, white-glove service, exclusive House access, and stunning views, is almost like being a guest of the Vanderbilts. Tell us about the digs.Rooms are as elegant as you'd expect, with creams and beiges, luxurious bedding, and all of the luxuries usually associated with a AAA Four Diamond–rated hotel. If you can swing it, go big with the Chateau tier, which offers expanded amenities, including 24-hour access to a private lounge with snacks, a welcome drink, and larger rooms with more breathtaking views. What's the deal with the F&B?Breakfast, which you're charged for on top of the room rate (unless you're at the Chateau level), is a buffet of fluffy biscuits with jam, fresh juices, and other hospitable Southern selections. The estate winery is a huge draw, even for visitors who aren't overnight guests, with complimentary tasting of reds, whites, and rosés. A wine bar serves reserve and sparkling wines by the glass, plus cheeses, charcuterie, and locally made chocolate truffles. How'd you find the service?This a seamless operation. To wit: There’s the spry young valet staff who will run—yes, run—to fetch your car, and servers who will coyly offer to bottle up some of that house-made blackberry jam you just not-so-subtly inhaled at breakfast. Nightly turndown service, itinerary planning, horseback riding, and private winery visits are all within the staff's capable hands. Who else is staying here?Couples, including many celebrating honeymoons and anniversaries. Maybe they know the difference between a peony and a petunia in the gardens, and they don't mind getting a little schnockered at the winery. After all, they're on vacation. What's the surrounding area like? Can we find anything else near here?If you believe that the best thing about Asheville is the Biltmore Estate, this is the perfect hotel. However, if you're into more interested in roaming around the downtown area, note that you'll have to drive. Any other noteworthy features?The hotel lounge isn't really a hotspot; don't expect to burn the midnight oil here. During the day, visit Antler Hill Village, a charming, if kitschy, collection of shops that includes a confectionery, a bookbinder, and most importantly, bike rentals—spend a half or whole day riding around the vast, Frederick Law Olmsted–designed grounds. What's the bottom line?This is like a Downton Abbey theme park—stateside." - Stephanie Burt

https://www.cntraveler.com/hotels/asheville/asheville/inn-on-biltmore-estate-asheville
View Postcard for The Inn on Biltmore Estate

Amanda Postle

Google
Just came home from a 4 day, 3 night stay at the Inn and we were completely blown away. From the communication leading up to our visit and all of the amazing things the hotel did when we arrived it was a 4 star experience and then some! We had a low tire the second day and the valet staff brought out an air compressor so we could make it to town for a patch kit. Everyone on staff was friendly and accommodating. We had a third floor room with a walk out terrace and it was just gorgeous, fully remodeled and lovely. We enjoyed a lot of time on the patio and on the beautiful grounds. The pool was also amazing, super clean without smelling like chlorine from a mile away and the hot but was just as great. Highly recommend this hotel for a getaway!

LindaS558

Google
The setting is gorgeous...the views of the mountains are stunning. The furnishings and atmosphere in the Dining Room are perfect for a special occasion! We celebrated our 29th anniversary there last night and enjoyed it very much! The food was really delicious and well presented. My spring greens salad and black grouper with miso and forbidden rice was sumptuous and hubby's cioppino was tasty though his tuna tartar app was weird...it was kind of a soup. His creme brulee and my chocolate and mint dessert were both luscious. But...the reason for withholding a star was the slow service. Our server Teresa was lovely...but we had to wait WAY too long between courses. At these prices the whole experience should be perfectly orchestrated and it wasn't. But we enjoyed it greatly and would return.

Jesse Williams

Google
The Inn at Biltmore Estate offers a luxurious retreat on the grounds of America’s largest privately-owned home. With stunning architecture and beautiful gardens, the ambiance is enchanting. The attentive staff ensures a warm welcome. My spacious room boasted exquisite decor and a lovely view. Dining at the in-house restaurant was exceptional, featuring local ingredients and a fine wine selection. Exploring the Biltmore Estate itself is a must, with its rich history and grandeur. The Inn combines relaxation and adventure perfectly, making it an unforgettable getaway. I can't wait to visit again!

Karen & Carlos

Google
Outstanding service! We stayed for 6 nights and had a wonderful time! Everyone was very friendly and the service was great. The food at the Inn (breakfast and dinner) was delicious! We are definitely planning to go back there. The location is great, beautiful views of the mountains, very peaceful! I only wish there would be a little more space to store clothes in the room. Since we were there for almost a week with kids (extra clothes always needed), had to leave most things in the suitcases, but other than that it was perfect!

Julianna Baron

Google
We had the most incredible stay at the Inn on Biltmore Estate for our elopement. From the moment we arrived, the staff made us feel truly special. They acknowledged our wedding with a thoughtful bottle of champagne and chocolates, which was such a sweet and personal touch. Our suite was spacious, beautifully decorated, and offered breathtaking views—everything felt elegant yet cozy. Our last dinner as fiancés at The Dining Room was nothing short of memorable; the food, service, and ambiance made it a perfect send-off into married life. The resort feels like a beautifully remodeled extension of George Vanderbilt’s vision—timeless and full of charm. Every staff member we encountered, from the valet and bellmen to the front desk, waitstaff, and hostesses, treated us with genuine kindness and warmth. We left with full hearts and can’t wait to return for our one-year anniversary!

Daydream51177544718

Google
fi you can swing it for a night or two (or more) I can't say enough good things about The Inn at the Biltmore Estate. Here are my tips, you MUST get the breakfast. The breakfast room is AMAZING and the food is SO GOOD. I wish I were rich enough to live there and eat that breakfast in that room for the rest of my life looking out to those GORGEOUS Blue Ridge Mountains. As soon as you arrive, go see the concierge and sign up for the carriage ride through the woods/property. I can't remember the cost but what ever it was, it was worth it! It will be one of the highlights of your stay and can only be done if you stay on the estate. Make sure to make it back around 3pm when the warm cookies are being served. At night, the lounge comes to life with the roaring fireplace and pianist. We were there Nov. 2nd - Nov. 10th and it was magical as their Christmas season started the day we arrived so we saw the gingerbread houses being installed at the INN and the Biltmore itself was adorned in 600+ trees. There is also accommodations on the estate called The Village but I don't know if you can sign up to do all the "things" we were offered at the Inn. The Village is more affordable but it's just not the same vibe. The Inn is definitely a splurge but SO WORTH IT. If you can swing 2-3 nights (or more), you will be forever in Biltmore's spell. That place is truly something special.

I-95 Muscle

Google
Even with our stay still a month away, the experience with the Inn on Biltmore Estate has already been nothing short of exceptional—thanks in large part to Sequoia. From the very first phone call, the service has been both professional and warmly personable. Every question was met with thoughtful guidance, and every request was handled with care, all in an effort to make our upcoming visit truly special. If this is the level of attentiveness and hospitality offered before we even arrive, we can only imagine the excellence that awaits us in person. A genuine five-star experience already.

Ron M

Google
My wife and I stayed two nights at The Inn, and it was superb. Now, I have to admit, we stayed in the James Suite, which was newly renovated with the latest, trendiest materials, decor and furniture (we were actually the first ones to "try it out"). As a result, everything was super new, clean and modern (although a little stinky from fresh glue). This suite is the size of the Biltmore bowling alley...my jaw dropped when we entered. The view from the living room windows was spectacular. Everything was just top-of-the-line (and we paid dearly for it). I do have complaints: First, the "server room" is next door and emits a pervasive buzzing noise (they couldn't do anything about it). Second, the bathroom is sort of small and doesn't have a bathtub!
google avatar

Patricia K.

Yelp
We went here for breakfast on the day my daughter was getting engaged! The food was spectacular, 6 years later and we still talk about how great it was. Hope to visit again in February
google avatar

Janie W.

Yelp
The grounds are stunning that is it! There is a pecking order in this hotel. The room was less than 0 for $500.00 a night to stare at a parking lot. The front desk actually referred to as a terrace suite! What a dump! We had the golden opportunity to check out early and we are doing just that instead of upgrading and wasting our money! You have so many choices of places to stay and this is not it! It's so overpriced for what you get here. This is a day trip at best and spend your money elsewhere! Two hour waits to eat. Absolutely unacceptable! We ate off site stayed two days and left. We opted for another venue. We got this awesome opportunity because we left the property and got better service, better rooms for less! This was a huge disappointment!
google avatar

Gerald H.

Yelp
Stayed here for one night - which would have been two but they didn't have avail for both. Very nice - high end with a valet and concierge that take your items to the room. Bed was comfortable and the bathroom was nice. There are several dining options, and some shops on the lobby level. As well as a shuttle that can take you two and from the various points on the estate grounds. Overall good.
google avatar

Michelle H.

Yelp
We have gone to Asheville for years, usually stay at Grovepark. The Inn on Biltmore is a cut above! Staff were extremely welcoming. It was a more relaxing atmosphere. Plenty of seating in the main hall, will views from every window. The bar staff and Dining room staff were helpful and easy to work with. We found it to be be a far more relaxing vacation than our previous trips to Asheville. Food and Drinks were also fantastic.
google avatar

Nazhat S.

Yelp
We had a wonderful stay at the Inn and would highly recommend it if you're looking to visit Biltmore or even have a relaxing getaway. Pros: - The staff was top notch. Everyone was incredibly helpful, warm, and on top of things. This is the first time since the pandemic that we've stayed at a hotel where it didn't seem like everything had gone haywire due to the pandemic. - Little touches throughout our stay that were nice: daily hors d'oeuvres brought to our room, water bottles provided each time at the valet, everyone addressing us by name. - The grounds are beautiful and the rooms are comfortable. The hotel was decorated really nicely for the holidays, too. You really don't need to leave to have a great time because everything is there on site: spa, pool (indoor and outdoor), fitness center, restaurant, shops, trails, activities, etc. - The food was delicious! You never know with hotels but truly everything we ate was so good. I loved the pancakes for breakfast! - The Dining Room manager deserves a special shout out because he walked our baby around in his stroller so we could enjoy our meal. That was just so kind and unexpected. Cons: - the espresso martinis were not good. Time for a new recipe! - the bed in room 359 might need to be changed. Every time one of us rolled over, the other person felt the bed shaking. It was comfortable otherwise. - Dress code wasn't adhered to as strictly as they made it sound it would be. It's not going to be an inexpensive stay but treat yourself if you can!
google avatar

Jessica F.

Yelp
Where do I start... this was virtually one of the best escapes I have ever had! From the moment we arrived in property, we were treated like royalty. I am an annual passholder, so I am treated very well anywhere on Biltmore, but the Inn is just next level. We elected not to valet because we knew we would likely be driving around and didn't want to wait for the car to come to us! However valet is included, and the team at the front door was very welcoming. Our room wasn't ready when we arrived, but we were early and knew that would likely be the case. While our room was being finished, we went to the Library Lounge for a drink. We ordered a charcuterie board and my favorite glass of wine... THE HUNT! While we were enjoying the afternoon views of the mountains and our refreshments I received a text that our room was ready. I went to the desk to get our keys and came back to our table in the lounge. With my room keys I was gifted a Biltmore hardback book and a 2023 ornament. I was very impressed and I sat down to look at everything. Without realizing it, I had booked a Christmas package! Included in the package was the room, the book, the ornament, and 2 tickets to the Christmas candlelight tour! I felt so dumb, I had purchased 2 tickets to that tour separately, so I headed to the concierge to make it right. The concierge was amazing and I had a refund for the additional tickets before we got upstairs to our room. The room was clean, comfortable and had the most incredible views. We watched both the sunset and the sunrise over the mountains and it was absolutely epic! They also provided a shuttle to the house for our tour and back. The tour was amazing, and I expected nothing less. This was my first time seeing Biltmore at Candlelight :). After the tour we went to Antler Village on the shuttle for dinner at Cedric's. Dinner was delicious and since we have eaten here before, we knew it would be a great meal. The bed in the room is so comfortable, a huge relief to both my husband and I. We have stayed at the Village Hotel and it is like sleeping on concrete. We will never make that mistake again. Included with our package was breakfast and I am not kidding when I say it was the best breakfast I have ever had. I wanted to stay right there in that room all morning and eat till I exploded! What struck me most is that every staff member, even housekeeping in the hall, would stop what they were doing, look us in the eye, and ask how everything was. They genuinely care that your experience is amazing. We WILL be back! While it is pricey to stay there, it was worth every single penny!
google avatar

Courtney C.

Yelp
Extremely convenient as soon as you're on the grounds! What a turn of events. Now will forever be a special place for us. Recommend staying here if you can, although the gym is hard to find - shouldn't be a problem if you walk around and get your steps in.
google avatar

Danielle D.

Yelp
My husband and I stayed at the Inn June 2023 for our 1st anniversary. The hotel is lovely. You are immediately relaxed once you enter the estate. You're treated like an honored guest and everyone is available to help you. The staff was phenomenal. From the valet to the wait staff, everyone was friendly, thoughtful and professional. The cleaners come twice a day which really makes a difference. The staff asks questions about what you were doing and made you feel so welcomed. Top notch! The hotel is very decor and accommodations are luxurious. Some updating is needed. The bedding is incredible! Each room has a Nespresso machine which was wonderful. Overall we were very happy with the room. The pool and outdoor spaces are really wonderful as well. Pool is well designed. The food was just OK. We are at the library lounge and didn't really care for anything there. The burgers at the pool were fine (a little dry). We did enjoy the breakfast buffet. I would absolutely go back!
google avatar

Steve W.

Yelp
Extremely pricey, but we enjoyed our 1 night stay. Our room was so nice. The only compliant my wife had was that you can hear people in the hallway more than at other hotels. Loved the scenery! Love the coffee bar in the lobby and the amount of space to sit and enjoy the inn.
google avatar

Ken P.

Yelp
My parents and I were taking a trip to North Carolina to explore the Biltmore Estate and the easiest way to do this is to stay at the beautiful Inn on the Biltmore Estate grounds. This place is the way to charge ones battery in comfort and a very luxurious inn to boot. My room was on the sixth floor and overlooked the entrance while the folks faced more of the overall grounds. The room has a queen-sized bed and there was complimentary WiFi. With that being the case I used the before sleep time to catch up on some of my Netflix and Disney+ favorites. The bed was a Queen and more than enough space since it was only me in the room and the bathroom spotless and loaded with the necessities to keep oneself squeeky clean. I just love a good hotel bathroom. They had Biltmore robes which were there for you to use during the stay and purchase from the gift shop if you liked. They also came with slippers which were complimentary if you felt like taking them home. I did because they were comfy. I didn't need a new robe though. The family and I would eat dinner elsewhere but enjoyed the morning eats at the buffet. During the breakfast service, we had the kind servers Katrina for the first day and Grace on the second. Grace actually reminded my family of Drew Barrymore and she said that she got that quite a bit from other guests. She was perhaps the most pleasant of the servers we met. Also high marks go to Concierge James who made sure that we were properly set up for our visit to the actual estate. This part of the grounds is ticketed and timed entry, a practice that has been brought about by the COVID times. Trust me when I say that you want to look into this stuff well in advance if you plan a trip. Though only here for two nights, it was a great stay and while I don't see myself returning here anytime soon since I am a bit far away and this mission was marked as accomplished I would do it again in an instant. Well done Inn at the Biltmore. Well done.
google avatar

Pat B.

Yelp
Stayed here to celebrate our 47th anniversary. Gorgeous setting. Stately inn surrounded by beautiful mountain ranges and landscaped grounds. Winding paths that take you to Antler Village with a winery, a few shops and some restaurants. There are complimentary shuttles from the inn to various Biltmore properties. The gardens at the Biltmore estate are free of charge to inn guests so take advantage of that. The rooms are spacious and quiet. We had a room with a Mountain View which in our opinion was worth the up-charge. They supply endless bottled water. In-room Nespresso and tea with mini creamers was a plus in the morning. Towels by the pool are nice and fluffy. The pool area is small and lacks shade. There's also a small hot tub. The staff makes an attempt to make you feel welcome. We also enjoyed the walking trails on the property.
google avatar

Rik L.

Yelp
We just got back from the Biltmore estate. The staff was exceptional five stars. Period. They were accommodating, extremely helpful through the whole trip. The only reason I gave this four stars is just with the overall high cost of food and the lack of any "real" choices. Sometimes you just want a burger and not have to pay 20 something dollars, or have an entire plate of pasta, not a little spool. The breakfast buffet was excellent and again my only complaint was the lack of non-fancy food. After checking the menus of all the restaurants on the estate, we went into town four of the five nights we were there just to taste normalcy. No duck reductions, no seared lamb. Just simplicity. Not all guests have a continuing everyday 5 star pallete. We will absolutely be back though. It was beyond amazing, the scenery and views were breathtaking.
google avatar

Ketrin O.

Yelp
Bottom line up front: you're paying for 5 star hotel with 3 star service and amenities. We stayed here for 2 nights during the long weekend in October. We have heard you're treated exceptionally special and wanted a beautiful place to celebrate our 10 year anniversary, but we're incredibly disappointed in our experience. We paid approximately $800/night for a total of $1,600 dollars for 2 nights. We were disappointed in the accommodations and what was included for the price (not much). It was pretty, but not on the opulent scale I would've expected for an affiliation with a Vanderbilt property. We paid extra for a Mountain View and the view was definitely beautiful. However, this was not a $800 room. There was two small bottles of water, but no complimentary wine or soft drinks. Moreover the room was rather small and the bathroom door kept hitting you while you were sitting on the toilet (unless you locked it firmly it'd swing back around and whack you while sitting there.) It's obviously too late to reconfigure the bathrooms, but that was not an $800 room. You were also supposed to get turn down service twice a day, but the afternoon service didn't happen until very late in the day (after 4pm). We also got a knock on our door at 8:45pm at night to get evening turn down service. First this is incredibly late for this type of service. I'm used to turndown service occurring around 5-6pm so when you come back after dinner your bed is ready and you'd have a chocolate or something on your pillow. Instead it was more annoying they kept knocking on the door while we were inside and we found out later there was an activity print out that was supposed to have given us. We only learned about this on the second night when they again knocked at 9pm, but slipped the activity print out underneath the door like they did the second night, so we missed all the available activities. We expected breakfast to be included so we were shocked when we were given a $65 dollar bill after we finished the "chef's buffet" at the dining room. I've never heard of paying that much for a room without breakfast being included. Plus breakfast wasn't very good. The scrambled eggs were what you'd expect to find at a breakfast buffet at a cheap hotel (powdered and stiff with not much flavor). There was no omelette/egg station and the remainder of items definitely wasn't worth the price. Moreover at a 5-star hotel for that rate there is always a cocktail/ hor'dourves for a short period of time. When we inquired about it, they said there was only a small window of time on Friday and Saturdays where they had a table where you could get a glass of wine. The hotel should include a wine/hor'dourve hour every day for guests to mingle (precisely as the Vanderbilts would've wanted). I have fairly high status at several hotel chains snd even they have complimentary wine for a much smaller price point. I wanted to try a few wines during the cocktail hour, so I could buy them as gifts. Since there was no wine hour, the concierge suggested instead we go to the gift shop where we could sample a few to purchase. The gift shop had one bottle of white wine open, but no red. The lady at the front said they had no way to open the red and refused to open it for us to try the Malbec. I'm not sure how that's even possible since the white was open right next to the red bottle (does this make sense??) it seemed really chintzy and was very off putting. Moreover, continuing on the list of things not included with this exhorbadent rate, you do not get tickets to see Biltmore, you have to book it yourself and pay full price. You'd expect concierge to take care of booking your tour either with either a complimentary or discounted rate for you. (Otherwise what's the point to stay at the Inn?!) But no, we did it ourselves and had to stand inline like everyone else in the public. The shuttle was nice between the Inn and Biltmore, but we always seemed to miss it by 5 minutes and had to stand around for 20-25 minutes while we waited for the next one. The one positive was dinner at the Dining room. The staff were exceptional and knowledgeable about the local ingredients and the food was delicious. Although typically, for a ten year anniversary there would have been a scoop of ice cream or something, instead we were given a small square of chocolate (the type I expected should've been on our pillow). Overall, definitely save your money and find another hotel for special occasions where you will feel more valued. You do NOT get what you pay for. EDIT: management staff reached out to me and apologized for all the problems with our stay. They refunded us our breakfast, which was very nice of them. I hope they take some constructive feedback and implement it to make everyone's stay better!
google avatar

Julianne H.

Yelp
While I have absolutely adored my romantic getaway here, there are two definite issues I have with this stay. First of all the room I was promised was NOT the room I received, so be sure to read the fine print of your reservation. Once you arrive there is likely nothing the staff can do to change it. The staff even checked the reservation recording to verify that I wanted a deluxe king room with balcony and estate view. What we received was a ground floor non-view room with "terrace" which is a fancy way of saying a patio open to the walking path that's less than 20 feet from the glass doors (the only windows in our room). I was told there were no available rooms per my original request, so we got a small plate of assorted sweets and sparkling juice on ice as an apology. The only other negative in a whirlwind of positives were the pillows. The bed and pillows were extremely firm. The linens are of an extremely fine quality and, with the turndown service daily (complete with chocolates on your pillows), you can't help but smile. Cozy robes and slippers are made available in your bathroom (which are also available for purchase) and all features are exceptional. Dinner was amazing (highly recommend the filet mignon) and the breakfast buffet was delightful! Most of all the service and atmosphere were simply perfect! We enjoy walking together and the walking trails were incredible with the views and close contact with wildlife everywhere! We could choose wilderness paths or walk directly to and from the Village or Biltmore House itself! All paths are paved and great for bikes as well. I will likely book again, but will definitely choose another room (like the one I originally booked)!
google avatar

Denise L.

Yelp
Really beautiful grounds, comfortable bed and most important, comfortable pillows! For some reason it took a long time for me to get checked in, as I saw my colleagues that came way past my check in time get checked in before me. But overall, a really great stay besides that, though my room was near the outdoor area that can get really loud with people chatting and drinking outside.
google avatar

Solmaz C.

Yelp
I took a girls weekend here in July and we had such a wonderful time. Unfortunately though, the weekend that we were here, there was a total of 7 weddings so pretty much everything from the Biltmore House to dining to activities were full. We were able to book a spa session which was just mediocre. Fortunately, there were many other things that we were able to enjoy. We spent quite a bit of time at Antler Village. There are plenty of restaurants, shops, beautiful scenery, etc to enjoy. Service throughout is great and you are conveniently located close to the downtown Asheville area where there is plenty to enjoy there as well.

jay j.

Yelp
This review for dining only. We went for twin sister in laws 55th birthday, 6 of us total. 1st course servings, Apple salad good, burrata very small and average, the she crab soup maybe 2oz liquid, and a timble amount of crab. The soup room temperature at best. Not worth it. Main course, 3 plates of salmon was good, but the plates were cold, potatoes cold and black rice too salty and cold. Filet Mignon was not tender, again on cold plate with vegetables cold. One lobster tail supposed to be poached, came out raw. When recooked, not he best. The hype doesn't match the experience. Service was ok. Manager did come out and adjust food by -15% to accommodate the issues with food cold, etc... In summary not worth the hype or price or a second chance.
google avatar

Jim B.

Yelp
Lovely grounds , nice views. Horrifically over priced with horrible service. Breakfast buffet on par with a basic Hilton but expensive with long waits. Dining room okay at best, but over priced and poor wine selection. I asked for champagne to be at the table when I arrived. It was not. Food was okay at best. Rest so is only open till 9. If you arrive after or just before 9 u are going to be hungry. Rooms , carpet , walls dated feel. No bar food . No bar service outside. No refrigerator in room. Odd as they leave a white wine (for purchase) in the room. Who wants warm white wine,? Fitness room pretty sparse though the do have 2 peloton bikes. But only two other cardio machines. Bought the estate package which was fine but you still line up like everyone . If I came to this area again I would stay in the village.

Nick S.

Yelp
The Inn is a great destination if you are planning to visit the Biltmore estate. The Inns exterior is beautifully designed and landscaped. The pool is a great addition. The interior of the hotel is confusing. It's a little bit dated and not what I would expect for the price of the rooms. We did stay in a renovated room with Mountain View's. The room is well designed but a little bit small for the price. The room does not have any carpet which feels clean, but it also makes it echo more. The woman next door left immediately when we arrived to request a different room. The walls are super THIN and you can hear everything on the other side. With a young family it left us feeling like we were walking on eggshells over the weekend trying to keep kids quiet. The dining options are annoying because besides breakfast, the restaurant has a dress code that doesn't fit with a casual relaxing weekend. You can either eat at the pool or your room if you don't want to dress up. The other option is to go to the village. The pool does offer towels but we had to call for clean towels, as there were mounds of dirty towels left. Overall it just seems like the decor is dated and the service outside the restaurant is a miss. At the price point you shouldn't have to call for towels or lift a finger for anything. They don't even open the front door for you regularly which is a challenge with a stroller. Also I kept finding these bugs in the bathroom in our room, not sure what they are but didn't make it feel clean. After we left we stayed at the Grand Bohemian outside the front gate. It was cheaper, more spacious and refined. It's also located right by shops and restaurants which were great to walk around. It just didn't meet my expectation of a $$$$ hotel and wouldn't come with kids.
google avatar

Michelle S.

Yelp
Very nice! Beautiful setting and very peaceful. I would definitely recommend this place.
google avatar

Annette M.

Yelp
Not fond of the roach in bathroom. Don't think they believed me so I snapped photo of this spider as proof this time. Kind of unnerving roach and spider and sticky bathroom floor. Toilet did flush AFTER hubby took the top off and fixed it. Safe in room held my wallet hostage till security rescued it. Thankfully valet button on phone worked in daughters room , did not work in ours. Sad , George Vanderbilt would not be pleased.
google avatar

Connie H.

Yelp
We were looking forward to a spa day at the Inn at the Biltmore estate during a recent mother daughter trip. Unfortunately we were shocked by our experience . We expected a beautiful venue. What we experienced was truly subpar , especially for a namesake jewel like the Biltmore . The Spa does not rhave a shower, changing room, sauna or any facilities whatsoever other than your treatment room, which is small and in need of an update. We had to ask for a robe, which they don't automatically give you. They have a waiting bench that seats 4 but it was taken so we had to wait in the hallway . I had a party of 5, so needless to say, prices were comparable to a five star resort. Based on their prices, you would expect highly skilled technicians. The serviced were adequate at best. My bill was $1100 including the 18% service tip for 3 massages and 2 facials. It gets worse. We were not guests at the hotel so I had to pay for 5 estate daily admissions to use the spa at the hotel! Another $100 pp. The spa manager was not on site to discuss our concerns and when I did reach her she said she would get back to me as she had to contact her regional manager as she had no authority to do anything for us. I would encourage anyone who is thinking about a service here to go into the Biltmore village nearby or in Asheville proper. I wish we had done our due diligence and not assumed this spa would be comparable to other 4-5 star hotels . Simply awful experience and so disappointed that a namesake facility of this caliber would not offer any accommodation.

Mike T.

Yelp
Had a problem with a room and management took car of the problem in a pleasant way. The horseback riding at the grounds is awesome. Great guide and great horses. I stay at the Inn a couple times a year and I always enjoy how well the working staff takes care of myself and my fiancée.
google avatar

Aleisia D.

Yelp
New development with my stay at the Biltmore: I went to the Winery at the Village and it was great! Teresa poured the wine for our wine tasting as she was very pleasant to talk with. It was such a joy to be around a decent human being- her demeanor was much appreciated! I've been at the Biltmore for a few days now and the service at the village is sooooo much better than the Inn! The staff is much more customer service oriented, friendly, and is willing to help you with a smile The wine I most enjoyed was the Chardonnay and the Rose! So delightful, so crisp and fresh with lovely fruit compliments. I highly recommend these 2 wines and I highly recommend you participating in a wine tasting here! As for the INN- ugghhh it just keeps going downhill. I called the concierge to make a reservation for breakfast after the whole couldn't get a cup of coffee unless we were eating there and then there was a table for an hour debacle, and was told they don't take reservations and they will be busy from 9am-11am so plan accordingly. All I have to say is WOW! I've never been at a hotel that literally makes it hard to do business with just by being a guest. Just to put it in perspective for you, you only have 2 choices at the Inn- you either eat at the 1 restaurant that's serving breakfast or order room service. Well if you don't order room service and go downstairs without a reservation because they don't take any and as they say "plan accordingly" which means just deal with our wait you don't have any other option except to go get your car from the valet and then drive down to the village to have breakfast. Which honestly you're better off doing as you'll receive far superior service at the Village than the Inn. For the amount of money you pay to stay at the Inn and this is the service received I'm speechless. The best service I've had at the INN has been from the maid service and valet. It's astonishing the difference in the attitude and overall demeanor of the staff between the Inn and the Village. It's really a-shame- the Inn as a hotel is very beautiful and the scenery is breathtaking. What really kills this hotel is the lack of being customer focused and the lack of a friendly staff.
google avatar

Toni P.

Yelp
I can't say enough wonderful things about the Biltmore estate. If you ever have the chance to come here take advantage of it. There is something for everyone! We stayed in room 377, spacious and comfortable! Huge bathroom with a refreshing shower! We dined in the dining room, and it was one of our best dinners ever! Teressa was our server, she was knowledgeable and made many useful and helpful recommendations! We started with foie gras, and the Carolina style crab cake with creamed spinach and tomato aioli. Both were magnificent and flavorful. We were treated to an amuse bouche by the chef, a tomato bisque which was heavenly! He had the pecan crusted salmon with braised kale, I indulged in carmelized diver scallops with grits and a persimmon buerre blanc. We had an elegant table with stunning views of the mountains! We toured the estate the next day. Sadly it was pouring rain so we could not visit the well maintained gardens. Many complain about the price, but it is well worth seeing all the original artworks and discovering a piece of history. Not to mention the free wine tasting in the beautiful winery! I will never forget the stone corridor illuminated by white lights to enter the winery! It was an awesome vacation and we will come back!

Joseph G.

Yelp
Definitely not what you would expect. Front desk, very friendly. Everything else? Not so friendly. Only 1 working elevator on a busy week. Had to wait 20+ minutes at times to get to my room. Could look past that if it weren't for their total neglect of any type of convenience. No convenience at all, the only drinks at the hotel are either - sit down, if a table is available and wait for staff or go to a store near the front desk that closes very early. I honestly felt there was zero convenience here. Not any type of, hey I just want to grab a soda, or a water, on my own. Just a 2 minute ordeal. I don't want to say, hmmm. I'd like a drink, along with a 30 minute wait. Just very blown away by the lack of "customer" awareness.
google avatar

Robert S.

Yelp
Overrated and concerned only about money and not customer service. I was a Biltmore Passholder having paid thousands of dollars just to get a membership and perks at the property. In spite of two years of restricted access due to COVID, cancellation of events, and a lack of service I continued to be a member and booked a 25th anniversary stay at the property. Unfortunately my mother had a stroke and we had to cancel the trip. Biltmore gave me an option of leaving my deposit on the account and coming back at another date and time. No restrictions were mentioned and I opted to let Biltmore keep my deposit and rebook. My mother's condition has prevented me from rebooking, so I contacted Biltmore and was informed that I could not get a refund as it had been more than 6 months since the cancellation. I was never informed of this, never made aware and have now lost $1244. This is not the first poor experience I have had with Biltmore. It is funny that they never mentioned any restriction when I cancelled. Had I been so informed I would have simply taken my refund and moved on. I have grown up in Western Carolina and cannot count the number of times I have been to the Biltmore, taken family and friends to the Biltmore, and been a member of their wine club as well as a host of other clubs. I hope they enjoy my money because it will be the last that Biltmore will ever see from me, my clients, or my family. I wonder if the Vanderbilt family would have been treated this way. Don't waste your time or money going to this place. You get a much better experience and treatment by viewing photos on line and you don't have to deal with uncaring employees and management.
google avatar

D.S. A.

Yelp
My partner and I stayed at the Inn on Biltmore Estate for three nights in April 2014. We returned this week for three more nights to experience the Candlelight Christmas Evening event. This was my second visit and my partner's sixth. The valets, bellmen, and front desk staff were polite and professional. We spent $129 per person for the Candlelight Christmas Evening Enhanced Experience. We were mistakenly under the impression that this included a tour of the Biltmore House during the day. As a result, we enlisted the assistance of Frank, concierge, to help us reserve a time to tour the Biltmore House. We had to pay $94 per person to tour the house. While Frank was nice enough, he didn't seem very interested in helping us and, worse, he didn't cover his nose with his mask (I subsequently saw "Karen" working at the front desk and he still had his mask below his nose). My partner should have saved his $20 tip for the most valuable employees of the Inn, the housekeeping staff. We had dinner at the Dining Room restaurant on our first night and the staff was helpful and professional. My meal, Joyce Farms chicken roulade and maple pumpkin cheesecake, was excellent. I was really happy to see holiday-inspired cocktails on the menu. We had breakfast in the Dining Room each morning and it was always good. Danielle was our waitress on the first two mornings and, despite wearing a mask, she smiles with her eyes. We chose to have dinner in our room the other two nights of our stay. The staff needs to enforce its "no pet" policy because a guest dined in the Dining Room with his dachshund in his lap. It was disgusting and inappropriate. Due to COVID-19, the bar in the lobby has limited hours. Therefore, if you want a drink before 4 p.m., you have to order one from the Dining Room and take it upstairs to the lobby or the balcony. It would be nice if there was a coffee cart or kiosk in the lobby. I had every intention of working out during our stay. However, the gym is the equivalent of two guest rooms and, at the time that I checked it out, there were five people in the space and one "Karen" wasn't wearing her mask over her nose. The Inn REALLY needs to expand its fitness center to accommodate more health-conscious guests. Our room was nice enough and honored the Biltmore House's aesthetic. Because it had two double beds (and not a queen bed), my partner and I slept separately. The view of Antler Hill Village and the mountains beyond it was spectacular. We greatly appreciated the complimentary bottled water and Keurig coffee in our room. The fresh rose in the bathroom was a nice touch. The housekeeping staff does an amazing job and they deserved to be tipped AT LEAST $5 per day. While it's nice to stay on the estate, I don't know if the convenience is worth the expense. They tend to "nickel and dime" their guests. We will probably return to the Biltmore Estate and Gardens in April 2022 and my partner will treat me to a few nights at the Inn. However, I'd prefer to stay at a cheaper hotel, tour the gardens, and use the remaining money for a bauble that I will enjoy for the next thirty years. The absolute highlight of our visit was the falconry program. You can either participate and experience having a falcon and a hawk on your arm or you can observe. We were too late to participate. So, we observed and had the opportunity to see the falcon, two hawks, and an owl from only a foot or two away. I will definitely do this experience again when we return to the Biltmore Estate.
google avatar

Marty S.

Yelp
Great staff! Beautiful grounds! Rooms too expensive for the value. Walls are paper thin. Can hear everyone in adjoining rooms. Kayak rental was a bust at $80 for tandem. Broken seat. They say they will refund us in a few days for the kayak fail. Smokehouse BBQ was dried out and tasteless. Will not be back.
google avatar

Joe P.

Yelp
This gorgeous luxury hotel on the Biltmore property is the perfect place to stay if you're visiting George Vanderbilt's American castle (and can afford it), but not so much if you're visiting anything else in Asheville. Located in the heart of the Biltmore Estate, the Inn provides great access to Biltmore House, the Winery and Village shops. Downtown Asheville is about a 15-minute drive away (most of which involves getting off the Estate), which seems close but can feel a lot longer when you've been brewery-hopping for a few hours. The hotel itself is everything you'd expect from a property of this caliber. Our deluxe room was extremely comfortable (if a bit small), service was superb, and the Library provides the perfect setting to enjoy wine or cocktails in front of a roaring fire on a winter evening. The hotel also has a spa, a 5-star restaurant, a small outdoor pool, and a well-equipped fitness center. Self-parking is readily available in a surface lot, but be prepared for a short walk and some stairs. My wife and I enjoyed our weekend escape at the Inn, but for the price, I would rather have stayed closer to downtown. For a romantic getaway on the Estate, there's no better spot. But if you're visiting Asheville for its outstanding restaurants and breweries, the Grove Park Inn is a better hotel for the money, and feels a lot closer.
google avatar

McKenna S.

Yelp
The Inn on Biltmore Estate transports you to a different time period. We stayed at The Inn over Easter weekend and truly felt like we were in an episode of Downton Abbey. The hospitality was superb from our first valet to our final check out. The rooms were classic and extremely comfortable with complimentary turndown service and high quality bedding. The little details from comfy robes to pillow chocolates to complimentary champagne at happy hour in the lobby really elevated our experience. The Dining Room is a wonderful place to dine whether you are getting the buffet breakfast or a romantic dinner. We recommend staying here if you want to absorb the Biltmore experience; if you are looking to explore more of Asheville look elsewhere.
google avatar

Jay S.

Yelp
Updating my review. This is Biltmore's top hotel and it is very nice. It's not inexpensive, but is a great place. Since our last visit, they appeared to have addressed the wifi service, but the TV definition still stinks! This is the off season, but they have cut back too much on services. There are no options for lunch. Not even room service! A four star hotel should offer something, even if it's basic. They now have a Grab & Go breakfast in the library and a breakfast buffet of some sort in the Dining Room. A Grab and Go lunch wouldn't be too much to expect. The Veranda is still the place to relax in the afternoon, but everyday, the level of service changes. Some days they offer servers and other days they just have a bar inside. It would be nice if they had a sign to give a clue about the program for that day.
google avatar

Melissa R.

Yelp
The Inn on Biltmore Estate was nicely decorated and it was very convenient having a shuttle service. The shuttle drivers were very polite and knew so many fun facts about the estate! (5 ) However, after spending the day exploring the estate we checked in to our room and noticed that it was not properly cleaned. The Keurig had an old k-cup inside. There was hair in the shower and tub. Also, we found a fake eyelash in one of our hand towels.........which is why I am leaving a 3 Star. If we wanted to find hair and a fake eyelash in our bathroom we could've stayed at motel 6 instead.

Jennifer B.

Yelp
We have stayed here app 6 times, maybe more, for our anniversary trip! Each time is more amazing than the last!!! The rooms, the service, staff, everything is amazing and so worth the money for the experience!!! We ate at the Bistro, Library Lounge, and In Room Dinning. All were amazing and we plan to do over and over! The winery......wonderful!!! Pick a trail and walk with your spouse, reconnect!!!
google avatar

Liz H.

Yelp
Hotel seems nice and I stayed for three nights. Yet, every night I got new itchy spots on my torso/back. They seem like bedbugs bites (close to one another) but I didn't see any evidence of bedbugs. I don't know why I kept getting these spots on my back, stomach, and side. I was never sure it was bedbugs so I didn't complain. However, I can't go to sleep on my last night here bc of the itching!! Another thing is my key card stopped working two times so each time I had to go down to the front desk to get a replacement. Room service was yummy and terrific. The lounge bar area was nice, the views are amazing, front desk was nice.
google avatar

Ashton M.

Yelp
We stayed at the Village Hotel for a long weekend in February. Biltmore has complimentary shuttle service between the two resorts, so we took a bus to get coffee, tea, spa services, and lunch at the Inn. It was a lovely morning! I was disappointed that the Inn only served complimentary beverages to guests of the property until around 11 am, I think. This service should continue throughout the day with guests who can provide the ID cards that they're staying on property. SPA: 1 star. See separate review for that.
google avatar

Lori L.

Yelp
This place is wonderful and convenient. Yes, it's expensive but if you break everything down, it's worth it. Me and my husband didn't have to drive anywhere! They have shuttle to take you all around the property. Plus, they take you to downtown and pick you up!! We got a free biltmore book for being guests which I saw they sold at the Biltmore. Our stay included breakfast and it was delicious! We each decided to get the buffet. They also have an omelette station and waffle station. Eggs were cooked just the way I want. I love their hashbrowns!! They are sooooo good. Service was excellent all around. The room was nice. We didn't have the best view but that's ok, we were hardly at the hotel. Service was excellent from the people that help you with your luggage to when you check out. I highly recommend!
google avatar

Abi B.

Yelp
We recently spent a weekend at the Inn and exploring Asheville with in-laws. I expected a lot from the Inn as it is highly rated and sits on the Biltmore Estate. There are many wonderful aspects of the hotel but a few things that make me wonder if I would ever want to splurge there again. Good things: it's in a beautiful location! The lobby is nice. The library "cafe" or casual dining area is also nice and has great drinks and food. The Dining Room is beautiful as well and our food was exquisite. The employees were very kind and helpful. My sister in law left her charger in her room after checking out and I contacted the desk about it. They found the charger and brought it to my room within 20minutes. Talk about great service! Bad things: the pool is outdoors and they don't have anything (not even a hot tub) indoors. Maybe they think that's trashy but I enjoy a hot tub when I'm on vacation in the winter. They don't have any sort of complimentary happy hour. That baffles me about nice hotels... just serve drinks for a couple hours and use house liquor and guests will be so happy (and more likely to buy the $20 drinks at dinner!). A BIG disappointment- they don't have refrigerators in the rooms. Even a cheap motel can afford that and I was not impressed that they didn't do that for us. Also there's no bathtub in most of the rooms (if any? Not sure) and that's a little sad. The only time I ever want a bath is on vacation in a nice hotel! The views around the hotel are nice but you have to pay extra for the Mountain View. The Mountain View is nice but not sure it's worth the extra cost. The alternative is the parking lot view. Overall the food and service were excellent. You can see my reviews about both the Library and the Dining Room on their respective yelp pages for more. As far as the Inn goes, it was lovely. If you don't care about hot tubs and mini fridges and bath tubs, you will probably greatly enjoy it. I enjoyed it very much! Im just not sure I would go back and spend that much now that I've been there once. There are other nice places to stay that I need to try!
google avatar

Ricardo M.

Yelp
We are celebrating our 50th wedding anniversary here at the Biltmore In at Asheville NC. At about $1,250.00 a night you would expect, nice service, secure environment were you property is safe. We got here half hour early they told us we can go to the wine tasting and our luggage would be safe until the room was ready. One hour later our room was ready, they never notified us, as they said they would. once we got to the room, my sons back pack with his clothes and computer was put in another cart another room. Not to be found. Soon we had to go to dinner reservations, candle light tour at the estate. Our whole anniversary was spoiled, feeling sick to have had our sons property misplaced. Fortunately they found it but what a bad moment. never again..
google avatar

Jennifer K.

Yelp
Eh... Pros: Beautiful views. The shuttle drivers are super nice and give you a lot of interesting history. Cons: The food is not worth the price. Not super close to downtown Asheville. Concierge not really helpful. Beds not comfortable at all. Probably worth going to see for an afternoon but I do not recommend spending the money to stay here.
google avatar

Lan S.

Yelp
My wife and I spent the weekend at the Inn on Biltmore Estate the first weekend in March 2020. (Our son had lucked into a "mistake rate" at the Inn, a fraction of the $500+ per night usual cost, and gave us the room. The Inn honored the greatly discounted price.) It was a wonderful weekend, with great early spring weather and large crowds at the Estate. We'll always remember this weekend, as our last mini-vacation before Covid-19 came to dominant everyone's life. We live in the area and for years had season passes to the Estate, so we've visited many times. We had stayed once before, some years ago, at the Inn. The Cecils and Inn management have maintained the Inn in near-perfect condition. The rooms are not large, but they are of course tastefully decorated, and the service throughout the property is excellent. We had a lovely - though expensive - dinner at the Inn's Dining Room, and we drove through some of our favorite parts of the Estate and walked around a good bit, enjoying the gorgeous weather. Thanks to Biltmore for a great and memorable weekend.

Paul Z.

Yelp
My wife and I just spent four nights at the Inn in late February . There are many great beautiful resorts and this is definitely one of them . However there are much fewer that matches the beauty with a staff that is passionate about providing guests with a special stay . We found 100% of the staff to be amazing turning this beautiful resort onto a special place . Can't say enough . We don't typically repeat many places but we both agreed we have to come back .
google avatar

Jana O.

Yelp
I'll start with the good, because I don't like leaving bad reviews, but when you pay $700 for 1 night- expectations are higher. The robes are amazing and the grounds are stunning. We were VERY DISAPPOINTED that their welcome email did NOT state that the fitness center was closed and there were only 8 chairs at the pool. We weren't able to get a drink ANYWHERE before 4pm. The front desk were far from accommodating and we were not informed of basic information. We paid for an upgrade and that gave us a tiny room across from the elevator. There was only Decaf breakfast blend coffee and you'll pay $20 for an awful Sangria. This place needs to go to the Broadmoor and take copious notes. End rant. Don't waste your money.
google avatar

Christine B.

Yelp
The inn at the biltmore is a lovely hotel on the biltmore estate. Dont let the name fool you though, you can't see the biltmore house from the hotel. The property is HUGE and driving around it is the norm. (Though you can walk 15 minutes to antler village and winery from the hotel but it's pretty steep hill). We stayed in a suite with a connecting room perfect for kids. It was spacious and since this was holiday time I was especially pleased by the Christmas tree in our room. We bought the harvest package which came with a gift basket of goodies and a bottle of wine. Snacks were delivered every night at 4 and a great breakfast was included. The suites also give you access to a private lounge which has snacks and drinks but the main lobby lounge is a better scene. (Artfully decorated and live music). Service was good and responsive. The restaurant has amazing views and good food. There are many activities (biking, archery etc) and a spa but plan ahead since spots fill up fast. We loved staying on property. Definitely worth it!

Lucy M.

Yelp
Really overpriced and limited dining/bar offerings. You can order only Biltmore wines and in my opinion not very good. No lunch offered in restaurant. It is not walking distance for anyone with physical limitations or in the evening. There is a shuttle but everything closes early. You are better off staying in town and going to estate for visit. Breakfast was $65 for 2 people and it was buffet! The positives: The staff is wonderful, it's clean and comfortable. Very nice view and accessible to trails in you want to hike.

Mike K.

Yelp
Very expensive for a hotel with no history or even remote proximity the Biltmore Estate. The historic Biltmore estate is miles away and you can't see it. This Inn has NO character. It is remote from reasonable food options. The restaurant in the Innn is expensive and is 100% booked (even if you are a guest staying there for 4 nights). The bar has very limited seating so is not a real option. The closest food is a 10 minute walk and then you are in another village with no history and no character and is just like an upscale mall in the suburbs. There is no reason to stay here. Better to stay in Asheville where there is plenty to do and excellent restaurants.
google avatar

Jessica D.

Yelp
Let me begin by stating that this inn is rated 5 stars and charges a 5-star rate. For two nights here, we spent $1,075. Expectations are high. When we get to the room, there is hair on the nightstands. Makeup on curtains. I called for clean coffee cups and some creamer. Nobody came. I had to ask a woman with a cart in the hallway. This inn has no available dinner reservations for guests that didn't think ahead, but you can order into your room for more money. They not only serve you food in boxes with plastic forks, but they charge a 20% tip and an additional $4 to walk it to your room. Our dinner after tip and delivery cost about $150 and the couldn't uncork my wine or serve propers plates. I stayed at Marriott in New Jersey and they rolled in our dinner on a cart and served it on proper plates. How can this inn up charge in room dining with a two-star presentation. In regards to the food, my salad was delicious my husband said his fries were cold and soggy. Overall the inn looks like it's for an older crowd. Absolutely stunning, but little to do. The hotel near the Antler Village looks a lot more fun. Also, the rooms were nothing special. The best part was the variety of pillows offered. Otherwise, just like holiday inn. I ordered cheese and cookies from the lounge because room service is cancelled at 9pm. Lounge is very pretty, but I waited thirty minutes for cheese and cookies to be given to me. Then the sever took my card and forgot to charge it. I was waiting for awhile until it dawned on me what had happened. By the time I made it back to my room, it had been 45 minutes later. Lastly, my beef with the bathroom. I know there are mixed feelings about hotel tubs, but I was hoping for some extravagant tub to relax with a bottle of wine in. Nope. There is a beautiful shower, but if you are one of those people that shower with the door open you can be seen from the front door. The toilet is behind the door so watch out if you are there. The design looks sexy, but not the best functionally in my opinion.
google avatar

Tiffany H.

Yelp
What excellent service. Had a great time and the food was delicious everywhere we went. The accommodations were just was what we were looking for.

Karen M.

Yelp
The worst expensive experience of my life (I'm 61 so I've had a few experiences). Super pricey, terrifically mediocre food. Go to Disneyland/World. Trust me.