The Ivy Hotel

Hotel · Baltimore

The Ivy Hotel

Hotel · Baltimore

5

205 E Biddle St, Baltimore, MD 21202

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The Ivy Hotel by null
The Ivy Hotel by Courtesy The Ivy/©Kindra Clineff
The Ivy Hotel by Courtesy The Ivy/©Kindra Clineff
The Ivy Hotel by Courtesy The Ivy
The Ivy Hotel by Courtesy The Ivy/©Kindra Clineff
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null
The Ivy Hotel by null

Highlights

Luxurious boutique hotel with spa, bistro, and wine cellar.  

Featured in Conde Nast Traveler
Featured in Afar

205 E Biddle St, Baltimore, MD 21202 Get directions

theivybaltimore.com
@theivyhotel

$$$$

Information

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205 E Biddle St, Baltimore, MD 21202 Get directions

+1 410 514 6500
theivybaltimore.com
@theivyhotel

$$$$

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Last updated

Aug 11, 2025

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@afar

5 Best Boutique Hotels in Baltimore - AFAR

"Housed in an 1880s mansion, this Relais & Châteaux property offers ornate, luxurious rooms with 400-thread-count sheets, fireplaces, and heated bathroom floors. Guests can play pool in a cozy Music Room, enjoy complimentary Scotch at the Mansion Bar, and take afternoon tea in a Conservatory. A small, jewel-box spa on the second floor provides treatments like an ultra-hydrating full-body exfoliation, body wrap, hot-oil scalp treatment, and shea-butter massage for a deeply restorative experience." - AFAR

https://www.afar.com/magazine/5-best-boutique-hotels-in-baltimore
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@cntraveler

The Ivy Hotel

"The only hitch at The Ivy Hotel, a Relais Châteaux property, is the temptation to hole up there all day long. Sure, you could step right out and explore the vibrant Mount Vernon neighborhood, or have a hotel car drop you anywhere in town, 24/7—and there’s a hell of a lot to do, see, and eat in historic Baltimore these days. But with deep sunken tubs, soft cashmere throws on canopied beds, and extras like free movies and free minibar booze, can we blame you for never wanting to leave your room? When you do, Magdalena Restaurant provides five different spaces to chose dine in on creative bistro fare – the Garden Room looking out onto a walled courtyard, the cozy Treasury, the Wine Cellar, the Tasting Room, and a clubby bar. A round of billiards might follow. Plus, the hotel can provide crates, beds, and walking services if you’re visiting with your (small) four-legged friend. Editor's Pick: Hot List 2016 & Editor's Pick: Gold List 2018"

https://www.cntraveler.com/hotels/baltimore/the-ivy
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@cntraveler

Getting “Beneath the Shell” in Baltimore: Where to Eat, Stay, and Play

"The Ivy Hotel in Mount Vernon recently reopened its restaurant Magdalena: A Maryland Bistro, with a new emphasis on more casual food, but served in the same serene courtyard where you can take in the view of the former 19th century Gilded Age mansion."

https://www.cntraveler.com/story/what-to-do-in-baltimore-a-weekend-guide
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@cntraveler

Black-Owned Hotels Throughout the World

"Located in a historic Mount Vernon mansion, the Ivy has 18 guest rooms and suites, a spa, and Magdalena, one of the best fine-dining bistros in Baltimore."

https://www.cntraveler.com/story/black-owned-hotels
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@cntraveler

Travelogue Podcast: Inside the 2018 Readers' Choice Awards

"Here's a list of the hotels and resorts we mentioned, in case you want to check them out for yourself: The Ivy Hotel, Baltimore, U.S."

https://www.cntraveler.com/story/travelogue-podcast-inside-the-2018-readers-choice-awards
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carlawN683YN

Google
My recent stay at The Ivy Hotel was phenomenal. The moment we pulled up to the valet parking area, we were greeted, by name, our bags were taken to our rooms, we were ushered inside where we were welcomed with champagne. Teresa provided a tour and historic overview. James, the concierge, took over to check us in and promptly seated us for afternoon tea. Everyone was so helpful and welcoming. Our rooms were large and lovely; well stocked with beverages and snacks, every detail was taken care of, to include a delicious breakfast at Magdalena the next morning. I could go on and on, but I will just say thank you to the staff. I regret I did not get to meet Jhayson, who I booked with, he sold me on The Ivy Hotel, and rightfully so. I highly recommend this establishment and can’t wait to return.

Connector31717585831

Google
We stayed at the Ivy over the last several days for a getaway for our first wedding anniversary! We just arrived home in Chicago, and writing this review was quite important to us. This was the best hotel experience we have had - the absolute best. It gave us what we were looking for, peace, quiet, and rest. Every aspect of our stay was met with thoughtful and intentional staff members who ensured that our trip was personalized to our exact needs - from calling us by name, to the car service taking us to the train station for our day trip to DC, to greeting us with a special “Happy Anniversary” card and treat, to taking general interest in who we are. Our conversations with Calvin, for example, brought us so much joy! ||We stayed in the bright and spacious Suite 9 - and it was consistently serviced throughout our trip. We didn’t have to ask or lift a finger. Every aspect of the space was clean. ||Last, but certainly not least - the food was the best we’ve had! We took advantage of the complimentary breakfast and enjoyed it by our courtyard view at the suite’s table. Tea Time was also scrumptious!||We simply can’t wait to return for our next special occasion.

GE867

Google
We adore the Ivy, a magical and luxurious getaway in the heart of Baltimore! We celebrated our 11th anniversary here, and our third visit… and The Ivy does not disappoint — a Relais & Chateau so you know it’s best of the best. And such wonderful, thoughtful and gracious people, Anthony you are a treasure, and more shout outs to Jason and Emma for more fabulous service. We had the luck to also meet the charming and glamorous owners, Sylvia and Eddie Brown. From the gorgeous rooms and lounges to the delicious subterranean restaurant Magdalena, this is a true gem.

92shawnem

Google
My husband and I travel all around the world. We decided to celebrate his milestone birthday and retirement at The Ivy, which had been on our bucket list for a while. My goodness! It's the best hotel we've ever visited. If there were such a thing as a six star hotel, this would be it. The rooms, the luxurious touches, the service, the thoughtful design, the food, the ammenities--all perfection. No detail was overlooked. Everyone on the staff greeted us by name. Their car service was able to take us anywhere witinin a 3-mile radius, so we were able to valet park on arrival and not have to drive anywhere ourselves until we left. They have a no tipping policy. The room is stocked with wine, coffee, tea, local beers, sparkling water, etc. (all complimentary). They anticipated our needs and made our stay magical. We hope to return soon. Shout out to our servers, Anthony, April, and Jackie; our driver Chris; our consierge James. Well done one and all.

MdDrew

Google
This was perhaps the best hotel experience I have ever had. Not just in Baltimore, but anywhere. What’s more, it was our wedding night. ||The concierges, Sydney and James were fabulous, and treated us like royalty. Gave us a tour of the property with champagne flutes in hand. Even the valets knew who we were as we drove up. ||This is an old Baltimore mansion reconfigured. It has history, beautiful architectural details, and every modern amenity. ||If you are looking for the best, this is it.

Trail14320525899

Google
This is our 4th trip back to The Ivy and we look forward to our next adventure there to be enjoyed soon. Elegant, refined and relaxing, the property is an absolute gem. The staff, service, restaurant, bar and spa are all fantastic. When a place is this good I almost don't want to tell too many people about it, I want to keep it secret. But they deserve the accolades so they deserve to be prosperous. Don't change a thing, Ivy, you are perfect just the way you are!

Lapio Tkach

Google
Impeccable service and amenities. This is our second visit and we love the entire experience. The rooms are furnished with everything we needed and we thoroughly enjoyed the spa as well as their restaurant Magdalena. The hotel staff even noted details of our previous visit and added personal touches to make our stay extra special. Highly recommend if you want the ultimate luxury experience in Baltimore!

demSouthalls

Google
The experience at The Ivy Hotel before, during, and after was impeccable. We wanted for nothing because our needs were anticipated. The concierge also provided suttle extras that made a wonderful stay even better. The restaurant experience from the food to the service was flawless. The care we received was the epitome of hospitality.
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Alise G.

Yelp
I stopped by the Ivy hotel for a massage. I have to be honest I came because my friend purchased a gift certificate for me. The hotel is stunning and the customer service is top tier. They do provide valet when you are getting spa services. The massage was okay. I received the custom massage for 60 minutes. They provide water service before and tea afterwards. They gave me a small gift and card since I was celebrating my birthday.
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Cherish F.

Yelp
I visited for a friends birthday celebration and was given a tour. All of the staff were friendly and it just had a cozy vibe. Loved how they had tea team and the decor is historic, elegant, and cozy. Also love how they had a restaurant that served delicious treats for tea
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Eugenia H.

Yelp
This past summer, I celebrated my husband's birthday with alfresco dining in the ivy-walled courtyard at the Ivy Hotel. I'm back again today, a Sunday when the restaurant is typically closed, to indulge in the elegance of Afternoon Tea. Our tea expert, Emma, provided detailed information about selecting loose teas and savory bites. We amplified our Tea experience with a bottle of Rose. Thank you, Emma, for the excellent attention to detail. Typically, only hotel guests can access the beautiful rooms inside the historic mansion. Our group of four was treated to a tour of all the main rooms and an unoccupied guest room. All I can say is, Wow! The Ivy Hotel recently received Michelin two key recognitions for its Excellence in dining, accommodations, and spa. For Reservations, call the hotel or utilize the Open Table App Cost: $75 per person; gratuity and valet parking is already included in the $75 Alcohol -additional cost per glass or bottle
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Zoe H.

Yelp
Absolutely stunning hotel with top-notch service and a peaceful, luxurious atmosphere. The rooms are beautifully designed, and every detail feels thoughtful. Perfect for a romantic getaway or a relaxing stay. Truly a special place!
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Julian B.

Yelp
By far the best hotel experience I have ever had. Beats out every other 5 star for attention to detail, food, and general feelings of complete relaxation. Worth it if you're thinking about it.
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Delmarie H.

Yelp
Everything about my stay at the Ivy was exquisite. From the moment I arrived all the way to the moment I left the hotel, I felt cared for, welcomed, and like I was at home with family and friends. The staff have normalized excellence in a way I've never seen or experienced before. I'm definitely coming back.
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Audrey S.

Yelp
I visited the spa for a second time today. The space is visually pleasing and very clean. The staff has been exceptionally professional and knowledgeable at both of my visits. I have had full body, deep tissue massages done by Abigail and Amira. I can't say enough about how comfortable I felt during my service with both of them. I'm planning on scheduling a facial within the next few weeks and will update my review as soon as I receive that service. Valet was included in my spa service.
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Michele C.

Yelp
As I continue my birthday season of celebration, I thoroughly enjoyed a couples massage and dinner at the Ivy. As we arrived, we were promptly greeted with complimentary valet parking and escorted inside to confirm our reservation. There was a slight mix up as we entered the Magdalena instead of the hotel lobby, but we were quickly escorted to an elevator to take us up to the spa. The spa entry is small and underwhelming, but everything to follow was quite lovely. As we waited for our therapist, we were offered water (still or sparkling) and after commenting on how wonderfully chilled the water was hot tea was offered to warm us up. After completing required paperwork, we met our therapist and they were friendly and welcoming. Once in the treatment room we received the most amazing 90 minute massages provided by Raquel and Damoni. After our massages we headed downstairs for dinner. Our server was great, this is definitely a special occasion restaurant but nothing felt obnoxious/uptight. We had delicious hand crafted cocktails and an amazing appetizer, homemade bread selection, steak, and pork chop. We had no room for dessert after finishing our meal but the selection looked heavenly. I highly recommend you treat yourself to a visit, whether spa, restaurant, or night at the hotel you can't go wrong here. This is a gem in the city that must be visited. This is hospitality done right.

M D.

Yelp
My husband and I ,along with another couple, celebrated Christmas Eve dinner at Magdelna this year (The restaurant at the Ivy hotel). It was a special treat and we were excited. I will start with the positives (because they are few) 1. Our server was friendly. 2. We were offered a tour of the hotel after our meal. The tour guide, Mr Calvin was an absolute delight. HARD STOP. Other than the company, there was nothing else enjoyable that night. My husband ordered the scallops which were inedible. He is not the kind of person to send food back, but it should have been. I ordered the short rib- it was fine but IMO over cooked. Also all of my sides - including mashed potatoes- were cold. But the worst part of the dinner was when the "after dinner drinks cart" was being bussed around and the server manning said cart kept ramming it into my chair. The cart was clearly too large to maneuver the room. So whomever had the idea to do this was at fault, but also the server manning the cart didn't stop to re-evaluate and pivot. I was required to get out of my seat and stand during our meal while the after dinner drinks were served to another table. In all transparency - the server *did * offer us a free drink as an apology but honestly, this is one of the worst dinners I've ever had. Poor service and sub-par food. My husband and I are lucky enough to have been able to afford and eat at some of the country's finest dining establishments (many with Michelin stars) and we enjoy being able to have a great meal, knowing that it could be expensive. My husband- as am I- is also a very generous tipper. But this meal was not worth the price tag and we will not be coming back. I am so disappointed.
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K C.

Yelp
Thoroughly enjoyed my stay at this hotel. Stayed in room eleven. All staff attentive and friendly. Answered every question and request that I had, being that it was my first time there. Enjoyed the afternoon tea & the open bar in the lobby. Was able to mix drinks and take them back to my room. The room itself had a large tub and nice bathroom. Room fridge was stocked with different drinks and had snacks in the cabinet. Enjoyed the room service breakfast in the morning. Was able to order quickly the day before & request what time I wanted it served. Definitely would return. This place is worth the money given all of the included amenities.
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Sarah A.

Yelp
Fantastic first experience at The Ivy Hotel: the staff went above and beyond at every turn. They were the true stars of the weekend: greeting us by name upon arrival and making sure we had everything we needed without asking. That said, the room, the afternoon tea (on the terrace because we lucked out with a gorgeous summer/fall day), the spa treatment (massage), the game room and library, the breakfast at the Magdalena before checkout, and the grounds were all wonderful. Highly recommend staying at The Ivy Hotel if you enjoy a full-service experience!
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Aisha P.

Yelp
Yes to staying at the rich auntie's house. That is exactly what this felt like to me. I'd been eyeing this place for a while and it's been on my list. And when the pandemic hit, we needed more local spots to explore. So, we finally found a few nights open during a time we were available and booked a couple of nights (psst...save your coins for this one). When we arrived, we were eventually greeted with champagne (and sparkling apple cider) and were strongly encouraged ;) to sit down for tea time before it was over. In the meantime, they would work to get us checked in. The tea time was cute and I loved it. Never missed a one during our stay. One of the highlights I really enjoyed was the car service. If you book ahead of time, car service will drive you anywhere you need or want to go within a certain radius. So, we were able to have car service for dinner two nights and an appointment we had. It does end around 9 or 10 so you may need to Uber back to the hotel. The driver was very friendly and accommodating. Breakfast (included with your stay) was pretty good in the morning and was so quiet. Sometimes we were the only people down for breakfast and it created an intimate vibe looking out onto the garden. Overall, we had a great experience. Though a little pricey, I recommend staying at least once for a night. The service and hospitality here is top notch.

Jon L.

Yelp
All very strange. The Ivy Hotel advertises afternoon tea on its website, specifying that it is available "every afternoon" so we--two well-dressed late-middle-aged men--turn off I-95 to have some. But when we get to the hotel, although we can see people drinking tea through the windows, the doors are locked. Eventually a somewhat wild-looking security man appears. Might we be admitted to have tea? No, we might not. Did the hotel have a bar? Yes. Might we go to the bar? No, we might not. Might we simply be admitted to look around to see if we wanted to stay at the hotel when next in Baltimore? Nope! There were to be no "tours" that day. And so off we went, none the wiser. We can only admire the Ivy's attention to security in its highly "transitional" neighborhood, but we wonder rather about their business acumen!
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Temeshia J.

Yelp
This review is for the spa. Spas are my favorite past time. I try to go to a spa at least twice a month. This time I went to The Ivy Hotel. I visited pre-pandemic and had an excellent experience so I didn't expect anything different this time. One of the things I love about The Ivy is their service. All spa service prices include gratuity and valet parking. As someone who isn't a skilled parallel parker, valet parking is a huge plus. Now to the massage. I wanted to try something different. I opted for the Uncle Nearest Hot Toddy Foot Ritual. This service was divine. It consisted of a foot soak, exfoliation, hot stone massage and mask. As the title suggests, you get to enjoy your service while sipping on your choice of Uncle Nearest Whiskey. This foot massage was 60 minutes of heaven.
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Cheryl T.

Yelp
4 stars leaning toward 3.5 Hosted a milestone birthday overnight w friends. Had expectations based on suggestions of friends who stayed here before and other reviews. D at check in was welcoming although my bags were taken to the wrong suite. Wonderful history of the quaint historic hotel built in the 1800s and how it came to be owned by the Brown's. Beautiful, thoughtful and interesting decor. A tour by staff, when we asked, provided nice details we otherwise would not know. There was not really a welcome by anyone else as I anticipated. James was the concierge and was busy with guests before he said goodbye for the day during tea. Gary greeted us for tea service and it was pleasant with choice of teas and scones which were tasty and an unremarkable sandwich. After going to the suites and having a toast on the patio of suite 1, we took a ride in the hotel SUV to Fells Point. Driver great and likable (sorry can't recall your name). Dinner reservations at Magdalena that evening. Weather was beautiful and we ate out on the courtyard terrace. Tables nicely spread out. Anthony was our waiter and he was lighthearted and professional. Ordered an amazing watermelon and tomato gazpacho soup with jumbo lump crab meat; halibut w potatoes and scallops as entrees. The entree serving sizes were extremely modest. The piece of fish was about 3 ounces. Scallops were even less. Flavorful but not at all filling. A large cake had been made for me and brought in and given to staff to keep refrigerated. When asked for, staff could not find it and questioned whether my friend had actually brought it. She was understandably upset. It took them about 30 mins to find it and it was brought to the room out of the box in the open air which was not appropriate given that's not what was asked for and that we are in a pandemic. Suites are lovely. Beds comfy and bathtub divine. Breakfast the next morning was tasty. When I asked about check-out James said I was all set and shortly after called to ask for my card number because incidentals had not been included. I left a precious (to me) water bottle there and when I called about it James said they could mail it to me at my cost. Had I stayed at a hotel that cost less than $1500 a night per suite I might have expected to be told to pay for shipping. This felt a bit off-putting and the bottle is still there--unless it's been tossed. A nice enough experience that I do not feel moved to repeat.
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Kalila W.

Yelp
I stayed for one night in December as a birthday treat, and wish I would have stayed longer. The hotel is GORGEOUS- uniquely decorated in common areas and rooms. I stayed in room 16 which was a nice size. My bf says we have the most comfortable bed at home and hotel beds never compare- he couldnt say the same here. Super comfortable bedding.. loved that they had a little charcuterie and bottle of wine as a welcome (along with the welcome glass of champagne given in the lobby). Valet was complimentary and friendly (greeting me by name on the street-WOW!), and the hotel employee gave a little tour of the property and stressed that if there was ANYTHING they could do, they were a phone call away. Started with afternoon tea (provided in room due to covid restrictions)- the lapsang souchong was a delicious smokey blend and the snacks provided were all tasty. For dinner we ordered room service from Magdalena- a burger and a steak- both excellent. Enjoyed a couple rounds of pool while indulging in their self-serve bar which was well stocked and included mixers, cherries, olives, all the basics u need for a good drink. It felt like we had the place to ourselves- only encountered one other party the entire time. My spa treatment the next day was out of this world- the Bergamot and Champagne treatment.. Nicole was the sweetest soul and an expert at her craft- I had new skin at the end of it all! I will probably make this a yearly treat.. it's a must do if you have the coin as it is a pretty penny but absolutely worth it.
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Robin V.

Yelp
One of the best hotels we have ever stayed at! Beautiful rooms, wonderful service and attention to detail! We were greeted in the lobby by James and offered Champagne upon our arrival. He proceeded to tell us about the history of the hotel and showed us around the many well preserved rooms in the mansion. Our room had a bottle of champagne, cheese & crackers waiting for us and was extremely clean and pristine. My husband & I enjoyed the complimentary afternoon tea & the breakfasts. We stayed in Room 7 which was a gorgeous room with a living area, big bathroom and two fireplaces. Every staff member addressed us by name and was very friendly and helpful! James and Chris were particular standouts! We are looking forward to visiting this incredible hotel again which deserves five stars plus!
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Sarah S.

Yelp
THE BEST HOTEL EVER! This is the first time I've been to this hotel and I've loved every minute of it! If your ever in this are please choose this hotel! One of the best quality hotel that feels home-y.The service here was perfect. Everyone here was so friendly and always tried to make small conversation! I've gone here as a birthday gift and with that being said, everyone in the hotel knew it was my birthday and wished me a happy birthday. Not only that but I was also given a bottle of wine for a gift. The breakfast package is something that you MUST get! The food at this hotel is amazing, especially the breakfast. There is so many options that you could choose from the menu and everything here is so good. Also one thing that I've really enjoyed was the coffee that you are served with comes with frosted milk which, is something I've never gotten before (usually I get a cup of cold milk). The room was so clean and nice. There was a fireplace in our room with real fire that warmed up the room so well. The fridge in our room was always filled as well with the bathroom. Every time we left the room we came back to a clean and tidy room! There was nothing to complain about this hotel and would love to visit this place again if I was ever in the area! 100% satisfied at this hotel!
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Liz S.

Yelp
We had the most beauteous stay last weekend at The Ivy! The property is spectacular, the rooms are unique and palatial, the service is world-class, the food and drinks are divine, and all of the amenities far exceeded our expectations. We were treated with so much care and could sincerely tell that those who work on property love what they do. This is a MUST VISIT property! I'll be back soon!

Janee T.

Yelp
My husband and I never had any doubt we would be married at The Ivy Hotel, and on June 15, 2022, we did it! We had an intimate wedding with 15 guests in their stunning courtyard. From the day I emailed Terry to the day after our wedding, we were thrilled with the experience. Terry was professional, attentive, courteous, knowledgeable, kind, and honest. Terry and Maureen had excellent communication working together, which made the entire process pain-free. The same is true with the rest of the Ivy Hotel staff; everyone was exceptional. The level of hospitality we experienced at this stunning boutique hotel was unmatched. From the valet who greets you by name to the welcome champagne to the elegant tea time in the afternoon, it was an outstanding luxurious experience. The Concierge/Guest Services team was professional, detailed, and well-organized. It always felt like they were at least 10 steps ahead of me, especially James (he was an absolute delight). Housekeeping was quick and precise! Theresa deserves an award for her excellence. She made it her job to ensure my husband and I enjoyed every moment at the hotel. Also, I would be remiss if I didn't shoutout the drivers who ensured the bride was calm and brought us to various locations on time and in style! My husband and I can not go without saying that Magdelena was phenomenal. Every single meal was fantastic, and the staff was hospitable. We can not thank The Ivy enough for making our celebration the best we could have imagined. We will be back every six months! If you are thinking about visiting The Ivy, don't hesitate to book your stay! If you are thinking about having an intimate wedding at The Ivy, don't hesitate to book your date!

Jessica R.

Yelp
My Mom and I went to the hotels restaurant for dinner and on our way out I wanted to check out the hotel. We were greeted by the head of security Chris, who was absolutely delightful. He ended up taking us on a tour of the hotel which is ABSOLUTELY BEAUTIFUL! I studied Interior Design at UM and the attention to detail that was put into the refurbishment, while integrating original materials/architecture with modern pieces was EXQUISITE! We ran into some of the other staff on property who were kind and welcoming and I will absolutely be spending my next staycation at this hotel... Side-note the restaurant was FANTASTIC as well!
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N T.

Yelp
I debated writing this review because the experience was soooo amazing, I selfishly wanted to keep it to myself. The tipping point was that the staff were absolute perfection, and they deserve all the recognition. I cannot overemphasize how great the customer service was and that the stay was more than just a hotel, it was an experience. As soon as we arrived at the valet, we were greeted by name, bags carried away, entered the most aromatic entryway, escorted upstairs for a glass of champagne and given a tour of the (mostly) historic property. I fell in love with the conservatory room -simply gorgeous. Our room was great (so much attention to detail) and the bed was super comfortable. The breakfast was absolutely delicious. The self-serve bar was perfect and a nice place to meet and chat with other guests (if that's your thing). We are already planning our return in a few months.
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Michelle B.

Yelp
Awwww, Ivy Hotel, again you have exceeded my expectations. Back to the hotel to celebrate my mother's birthday along with my cousin. We decided to make it a girls weekend trip. This time I retreated to this "Oasis of Lodging" during the winter which made the vibe different yet just as pleasurable. I was able to explore the hotel and ask more questions about its history and take advantage of staying in and relaxing (due to the frigid temperatures outside), without over planning things to do. In some ways, I found this winter excursion had more gems to offer. Arrival once again was with a pick up by the hotel's car service, a PLUS. A speedy and efficient check in by the concierge, Nita. She was a new face this time. What a lovely young lady who flawless professionalism, warm personality and impeccable customer service was endearing. This time my sojourn was in one of the several suites the hotel offers, Suite 3. In addition, James who was the day time concierge was a walking history buff. He provided a knowledgeable history of the hotel from how it got it's name, to the many owners, down to small obscure details that only lovers of history can make intriguing. Neighboring the elevator and a short walk to the spa on the 2nd floor, suite 3 had a perfect location. Upon entering the room you enter a small foyer which opens up into the sitting room with a comfy couch, chair, ottoman, and desk surrounded by a gas fireplace with a flat screen above it. This was a great area as we convened to enjoy snacks and the welcome complimentary tray of cheese, apricots, nuts and wine. The couch in the sitting area doubles as a pull out bed which was quite cozy. The bedroom area with 2 beds, built in closet and flat screen tv. Just past the bedroom is a spacious bathroom with separated shower, separated toilet and a standalone modern tub and 2 basins on opposing walls with magnificent lighting to make any girl look adorable. The highlights of returning to the hotel were seeing some familiar faces, like Anthony & Donnie who as par usual, were genuinely accommodating and made the experience a memorable one once again. The other was a welcomed surprise as the owner and his wife were in the hotel on our initial day and stopped by as we had tea and dinner just to welcome us and say Hello. What a personal touch and what sets this hotel apart from all other luxury hotels I have lodged. More over, this time my party of 3 used the spa services. I had an uber sensational and relaxing massage given by Yvonne and can't wait to return to request her again. The highest compliment to a massage therapist for me is to be in dreamland within 20 minutes and this time I believe it happened in 15. That shows total relaxation. The overall stay once again at the Ivy was awe inspiring with consistent customer service and the staff who are the ones who pull it all together.
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Avalaura G.

Yelp
I'm so sad to write this review because I really wanted to go to the Ivy. Read all the reviews, and planned to be there for my birthday, but the customer service has been extremely frustrating and not aligned with what I've read online. I really hope management sees this review and responds because Im extremely disappointed and now Im scrambling to make birthday plans since I've received such poor service. We were given the wrong information initially, made plans to be there and when we called to confirm a reservation, we were told we could not get the package we asked about. My partner called a couple of times and left voicemail messages because his initial phone calls were not returned. When we did speak with a manager he told us that even though the employee gave us the wrong information, he could not honor the package we wanted. Another package would be available and he would call us with the new information. He didn't call. We called back a week later, but they still didn't know what the new package would be and we were supposed to get a call 48 later. That didn't happen either. Needless to say, I'm done, now having to make new plans less than 2 weeks before my birthday. Both my partner and I are business owners and know that this is not how you treat customers. Ivy, you have to do better!
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Tara L.

Yelp
Everything about The Ivy Hotel is like something from out of a storybook. Or maybe a dream? We'll go with storybook, because every corner of this hotel has a story to tell. Whether it's of historic significance or a matter or details, The Ivy Hotel is one of the most beautiful and unique hotels I've ever had the pleasure of touring. Touring? Yes, touring. I had dinner reservations at the restaurant and didn't even realize the hotel existed until I arrived (much too early and hours before my reservation.) I had some time to kill and work to do, so I spent some time enjoying the restaurant courtyard, when the awesome bartender alerted me that there was a free whiskey tasting taking place in a bit if I'd like go join. This gesture led me to an introduction to Emmanuel, who could tell by my curious nature was open to learning so much more about the restaurant and hotel. He then asked if I wanted a tour, which I enthusiastically accepted. While I was excited, I had no idea the kind of beauty and detail I would experience just above the restaurant. What I loved the most, was that every single room was different, in theme and style. So much attention has been paid to each accent and piece of furniture that I'm sure I could stay in each room for a significant time and still identify new elements and find new things to appreciate. Aside from aesthetics, I was also so impressed by the level of personalized service, and the effort made to have all guests feel like they are residing in a home, away from home. Whether it's the "open" bar, where you can fix yourself a cocktail in the common area, or breakfast in the morning, I can imagine how comfortable and cozy staying here would be. And while the the room prices reflect luxury (starting around $500 a night) I can see the value in a special occasion. Not only is this a one of kind experience, but valet was complimentary, the snacks/wine in the room are all inclusive, and you can enjoy a cocktail or two downstairs. All those things can really add up, so consider that in the price point as well. If I do have a special occasion in the future, I would definitely plan some time here. And if you're curious, I encourage you to check it out. At the very least, you'll have a great appreciation for the staff, service and beauty of The Ivy Hotel.
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Jennifer J.

Yelp
This review is actually for the Ivy Hotel Spa, which is open to those not staying at the hotel as well as guests. (There isn't a separate listing for it on Yelp.) My friend and I went for massages and both had a fantastic experience with our therapists. I have maybe had 150 massages, and my massage by Damany Vinson is one of the very best. He really understands how to give a deep tissue massage that is therapeutic AND relaxing -- and, yes, there is an art to that! It's fantastic that aromatherapy is included (as a lot of spas use this as an "upcharge" excuse). I didn't catch my friend's massage therapist (I'm sorry!) but she is very picky about her massages and her therapist got an A+, too. We appreciate that the therapists leave ample time to talk about what you want prior to the start of the service. It's also refreshing that the price of the massage includes a gratuity and there is a clear message that no additional gratuity is allowed. The spa is a smaller one but it's a gorgeous space. It's well decorated with beautiful windows with lots of natural light and gorgeous views of the hotel courtyard. There are some beverages and light snacks available to spa guests. The spa menu has a nice range of options, and the staff is all very customer service oriented. We also loved Veronica, who greeted us at the spa entrance, and it was such a treat to have her volunteer to give us a little tour of the hotel once we finished our spa services. She is very knowledgable about the property and a joy to talk with. We loved that we didn't feel rushed in any way. It's a beautiful, opulent boutique hotel with stunning architecture and decor. One of my bucket list items is to stay there as a guest and get another massage with Damany. We should warn other spa/hotel guests: this isn't a typical hotel or spa, because it's a boutique hotel. There isn't a "main entrance" with a big lobby or anything like that. You'll probably run into someone as you try to enter the building who will ask you how they can help you. It's a little strange at first, but just go with it and let the awesome customer service unfold. Thank you to everyone who helped make my visit to the spa and to Baltimore such a fantastic one.
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A B.

Yelp
This hotel is one in a million. It's a must do for any special occasion or staycation. I would give them a billion stars if I could.
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Crystal C.

Yelp
I'm always looking to support Black businesses so when I heard about the Ivy Hotel I knew I'd eventually patronize. When I started planning a romantic staycation for my husband and I, I immediately thought of this hotel. They had a package for a night's stay plus a sunset cruise so I booked it. When I called to book, the computer was down so I was told my card would be charged the next day and I'd receive my confirmation once it was charged. My card wasn't charged for 2 days and I never received my confirmation. I called the Monday before our reservation to confirm and was met with apologies and they emailed the confirmation at that point. The sunset cruise included a lunch which I was supposed to be able to choose but I was told it would be a chef's selection but she ensured me our allergies were confirmed to the chef. This was a bit upsetting because considering the price we should've been able to choose our menu. When we pulled up the valet took our luggage and car and we were greeted by a gentleman on the concierge team. He took us to the 1st floor where we met a lady from the concierge team. She gave us a glass of champagne, told us the history of the house and gave a tour of the main floor. The decor is stunning and pristine and all 3 of those individuals were extremely friendly and welcoming. We checked in,they reconfirmed our allergies and we went to our room (room 10). The room was spacious and gorgeous! My husband tried out some of the snacks and we relaxed a bit. The bathroom has a separate tub and shower. My husband is 6' so the tub was a little small for him. The shower has a rainfall shower head which he loved and the bathroom has a double vanity which I could appreciate. The bed was like laying in heaven. The house car took us to the pier for our sunset cruise. This was the part of our stay that was a bit disappointing. We met the skipper at the end of the pier and he took us to his boat. I rented a small yacht for my husband's birthday last year so I was expecting something like that or a small sail boat. Instead we had a small house boat. The skipper put 2 seats at the front for us to sit. The chef's selection lunch left a lot to be desired. The hotel may be black owned but the restaurant definitely is not black run. They gave us bland potato salad, 2 sandwiches ( smoked salmon and watercress and a BLT-we only ate the BLT), 2 peaches, 2 lemon desserts and an hierloom tomato and burrata salad that had cucumbers mixed all in it (I'm allergic to cucumbers). The skipper offered us wine,beer or canned cocktails (all were kind of warm). He sailed around one side of the harbor. I thought we'd be sailing around the lively part of the harbor or further out but we just stayed on the one side. The scenery was horrible but being on the water was nice. The water got a little choppy at one point but other than that it was pretty relaxing and the skipper was super friendly. The house car picked us up promptly. When he asked how it was my husband mentioned the cucumbers. When we got back to the room it was about 9pm and my husband called to order some french fries. They said they'd try since the kitchen was closing up. The lady from concierge came up about 10 minutes later with the fries. She apologized immensely for the cucumbers (the driver must've told her) and she said she'd comp the fries. In the morning we went down for breakfast. They ask for the time you want to go the night before to keep the restaurant from being too crowded at one time. Our waitress, Nicki, was excellent and the breakfast was beyond delicious. I had to deduct 1 star because of what happened after breakfast. As we passed the concierge desk the gentleman, James, asked us what time we wanted our car to be available and if we needed help with our luggage. All pretty standard but then he brings up the cucumbers from the night before and says there was no mix up and no cucumbers were in the salad. He claimed they were apples. One- I know the difference between a cucumber and an apple. Two- my husband ate them and confirmed they were cucumbers. Three- we didn't make a formal complaint or ask for anything so at this point why are you bringing it up again??? It irritated the hell out of me. When I told James for the THIRD time they were definitely cucumbers he said,"Well the chef said he definitely didn't put them in there but I guess he was wrong" and it came off very condescending. The woman last night handled it. He should've left it at that and not said anything. It just left a sour impression on our way out the door. All in all, the Ivy Hotel is very nice. If I had to do it again I would've just booked the room and had the house car take us to a nice restaurant instead of the sunset cruise. I most likely would not stay here again though.
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Kt T.

Yelp
Simply the most fantastic and elegant boutique hotel we have visited in some time! It's a historic, visual masterpiece with eye candy all around. Each room has its own special charm, no short of detail. The staff is incredibly hospitable, helpful and friendly. As a 'no-tip' property, it is pleasant to not always have that awkward moment after every bit of service. The food was wonderful as well, we hosted a lunch for an event during our stay...service and food were another highlight during our stay. Rooms are intimate, well-maintained and just fantastic. The bar is open for use, they will make you a cocktail if you wish. Afternoon tea is a delight! Wow wow wow. If you are a design freak and appreciate exemplary service, this is your sweet spot in Baltimore. My family agreed, we would revisit Baltimore just to stay at the ivy!
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Takiyah W.

Yelp
The level of hospitality we experienced at this place was unmatched. From the valet who greets you by name, and the warmest most inviting champagne welcome and tour from Teresa. You feel like you have just arrived home. The concierge was busy checking in other guests, so Teresa promptly set us up in the library for a work meeting and Kyle set us up for tea. We arrived during the last 1/2 hour of teatime, but we were never made to feel rushed. We were instantly transported to The Ivy Experience without us realizing it. After about an hour or so, I went to check-in while my sister finished her meeting. I sat at the desk and greeted James, he responds, "Hi, but I don't know who you are." Slightly off-putting, but I didn't read too much into it, because soon after he pursed his lips, Teresa appeared to inform him. James goes over amenities and our itinerary, reviews our spa reservation, 1pm the following afternoon. He reminds me checkout is at 11am, and informed me that late checkout was not an option because our room was booked. He said he would let us know if anything changed, but based on his delivery, I took that as a futile promise. Now, when we booked the spa prior to arrival we were informed that late checkout is typically offered, but I understand that things are not absolute, so I was only minimally disappointed. James goes on to explain that we can enjoy the common areas for the 2 hours between checkout and the spa. We finally make it to our uniquely designed room, and we love it! While we are raiding the snack bar like 8-year-olds, we get a craving for potato chips. LOL! We call to see if there are any available, they first offer to cook us some chips. We promptly decline, we were not trying to be fussy. Long story short, they arrive to the door about 5 mins later with a generous-sized bag a kettle cooked chips. Aaaahhh...The Ivy Experience. Dinner was great, service is stellar, cocktails packed a punch and the ambiance was beautiful in the courtyard at night. After dinner we head to the bar room where a crowd of guests have already begun to gather. The guests we encountered during our stay only enhanced our experience, everyone was so welcoming. It's hard to be any other way in The Ivy. Breakfast was awesome. Amanda took great care of us. She made excellent recommendations, when we were torn between selections, she brought both. Our water glass was hardly ever below the rim. I asked for coffee, she reminded me they had lattes...I went with the latter. The food, the service, and again, the courtyard in the early morning was EVERYTHING. After breakfast, we return to our room to gather our belongings. James takes our bags for holding as we wait for the spa. The wait wasn't too bad, we sat in the living area for those 2 hours. But here's where we have our first official sour moment at The Ivy. While waiting in the common area, the bar is being prepped. They finish setup about 12:30ish, so we have roughly about 15mins left. We walk to the bar to make a little cocktail before the spa. James appears from nowhere, hands clasped, lips pursed, "May I assist you with something?" I'm slightly taken aback by the offer, because up until this point James has not offered to assist us with anything. Has not offered water or anything else. I look at him with a slightly confused face, he goes on to say, "Amenities end at 11, with checkout." I respond, "Oh, I did not realize that since we've been waiting here to patronize the spa. That's fine, am I able to purchase a cocktail?" We finish making our cocktails, I walk over to settle the tab. He says it will be added to the spa bill. See how easy that was, James? My issue with James is not what he said, it's how he said it and then his failure to offer an alternative. He said NOTHING for 2 hours and the first time he engages is to check our behavior, wrapped in a false offer of assistance. Teresa would never. Amanda would never. Kyle would never. So thankful that Damani (sp) came shortly after to rescue us. He escorts us to the spa and all the bad energy instantly melts away. When I tell you that spa exudes good vibes, love, care, concern. That team spoke light and love and cared for our bodies in a way that made us want to stay. It was such an enriching spa experience; it was just so much love in that space. I cannot describe it, it felt like family. If not for James, this would be a 5-star rating. Do not get me wrong, James was not explicitly rude, his service was not bad. James would be a shining star at a Marriott of sorts, but he did not add to The Ivy Experience. Oh...how thankful were we that our last impression was the spa. We will definitely return. Quarterly retreats to The Ivy would be ideal, but we may revisit the spa a little more frequently.
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Farheen Q.

Yelp
This is the most amazing hotel I have ever stayed at. Service is IMPECCABLE. Amazing amenities. So luxurious. Beautifully appointed. Location could be better (not walkable to harbor) but this place is so nice you really don't need to leave...can't wait to stay again. Also I hear they may have car service to the harbor but cannot confirm as we did not use it. SO worth the cost here though.
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Kristy Jo W.

Yelp
Worth Every Penny A Relais & Châteaux property. From check-in to check-out, you can expect everything to be perfect. Highly personalized and more impressively, each team member at the Ivy were able to anticipate every desire. After complimentary valeting of the car, you'll be treated to a glass of champagne and a historical tour of the property. Your bags will meet you in your room while your concierge reviews your itinerary, activities, meals and snacks Dietary restrictions were diligently noted and accommodated. AMMENITIES -No tipping policy -Valet parking -First come first serve car service within a three mile radius -Wi-Fi -"The Mansion Bar is The Ivy's serve-yourself bar, included in your stay, where guests can pour fine wines and cocktails of their own creation. Top notch liquors, sodas and supplements are all provided, as well as a cocktail recipe book." - Ivy Hotel -Two on-demand movies valued at $40. Additional movies at $20 each. -In-room "bar-moire" with complimentary salty snacks, chocolates, caramels, orange juice, local beers, still and sparking water, kombucha, white wine, coffee and tea. -Turn down service -Bottle of red wine -Plush bathrobes and slippers -1875-Watt hairdryer -Natura Bisse toiletries -Three-course breakfast -High tea service -Entertainment option such as a pool table, playing the piano, books, puzzles and other games. BREAKFAST Full three-course breakfast which also included coffee, lattes, tea, grapefruit juice or orange juice. I asked for a coconut milk latte and they happily accomodated. Basket of warm pastries included a muffin, croissant and berry tart. The morning weather in August made it perfect for dining in the sunlit courtyard. Lemon Soufflé Pancakes and Eggs Benedict are two menu standouts. AFTERNOON HIGH TEA SERVICE Complimentary afternoon tea service is a must. It included sandwiches, scones and a selection of jams accompanied by whipped cream and takes place between 2:00 PM and 4:00 PM. ENTERTAINMENT Friends and I spent one evening playing pool on the 19th-century pool table. Chess and other games are also readily available. Of special note, they have have several beautifully crafted wood Stave puzzles (https://www.stavepuzzles.com). They'll also allow you to play the baby grand as you wish. LOCATION A bit removed from Baltimore's Inner Harbor, but they offer complimentary private car service to take you anywhere within a three mile radius. Car service is first come, first serve. Hotel is close to symphony hall, Walters Art Museum, and the Maryland Historical Society (which houses the original copy of "The Star-Spangled Banner").
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Toy S.

Yelp
This is Baltimore's Most Opulent Experience! HANDS DOWN! What I wanted was an enjoyable evening for my partner's birthday. What I got was BLOWN AWAY! I should've known the moment concierge called a few days before our visit, inquiring about the vehicle I would be driving, our dietary needs and my partner's name, that this was not a run of the mill hotel boutique. And still I had no idea what I was about to receive. The moment you pull up to The Ivy you are greeted by your name. Afterwards you are escorted into this magnificent building which at the onset causes you to feel like nothing but royalty. All we were missing were crowns! Once inside you are shown the property, which is breathtaking. I have no idea how they managed to infuse the Roman era, American Government, Modern Décor and Britain into one but I be damned if they didn't do just that! This place is beautiful and you find yourself wanting to imagine that this is your life. Let's talk about the SERVICE! With each employee being handpicked based on their professionalism, friendliness and attentiveness, you will definitely feel that within this piece of heaven that you have truly met the most pleasant people on planet earth. They care for everything, you hear me? My partner was greeted with Happy Birthday at every turn and even serenaded by piano with the traditional birthday song. Add to this experience Tea Time, the award winning Breakfast by elite chefs and the open bar for guests and you may find yourself toying with the idea of hiding in the house, never to be seen by your friends and family again. I know I did! After sobbing that our time was over, and walking to my car, my experience continued when I was met with two cold bottles of water in my cup holder. Name a classier estate in Baltimore and beyond on this level if you dare. I'll wait....
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Lorraine H.

Yelp
I had reservations for September 17-19 2021. I called to make dinner reservations for Friday night.I was put on hold the person came back and said some one will call me back. I received a call back and the person said I only have reservations for Friday night. I said..how is that I have a confirmation number and email. she told me it was a computer glitch I was sooo upset. If I didn't call to make dinner reservations I would have drove 5 hour.This was going to be a surprise for my husband(65 birthday) I made the reservations two months in advance. SO PLEASE CALL BEFORE YOU GO... Lorraine H
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Anela M.

Yelp
If you've been thinking about lux travel experiences in the Northeast, then surely you've thought about The Ivy. This black-owned, luxury boutique property in Baltimore has earned rave reviews from Conde Naste, USA Today, and American Way magazine, among others. Rumor has it that Beyonce and Jay-Z stay at The Ivy when they're in town, so you know it has to be fabulous. Just how fab? After spending a weekend there for a short getaway, I can honestly say it is THAT fabulous. Built in 1889, the eighteen room property has been restored to perfection. The inviting common areas and guest rooms appear to whisper to you about their history. The property itself can only be described as lush. Every room is filled with stunning art purchased at private auctions and truly thoughtful touches like comfy chairs, perfect for reading, placed in the spots with the best lighting or close to the fireplace, while other areas are designed for playing poker or cards. Each guest room is unique, but know that equally as thoughtful and inviting elements await you in each room. Besides the fact that the property is truly stunning and exceptionally designed, one big question remains: with base prices at around $650 a night, is it worth it? If you're looking for a romantic weekend or a relaxing getaway where you absolutely want to let go of your day-to-day worries and relax, than my vote is 'YES.' If you can afford it, the amenities, food, and the level of service combine to provide you with an experience that is truly unparalleled. The Ivy is a mostly all-inclusive experience, where almost everything is covered except for spa services and dinner at the restaurant. As we were told when we checked in, "at The Ivy, we believe no guest should ever be hungry or thirsty", and the experience is true to that motto. Champagne awaiting you upon arrival to sip during your tour of the gorgeous, historic property? Sip away. Made to order breakfast at the fabulous restaurant? Included -- don't forget to try the Crab Cake Benedict. Snacks in the minibar in your room? There's even kombucha and local treats. A Bottle of wine and snacks awaiting you in your room on check-in? Why of course. Afternoon tea complete with some of the best scones and snacks you could ask for? Just grab a seat and enjoy. Serve yourself, fully-stocked bar complete with recipe books so you can try something new? Make an Old Fashioned or two. Though of course if you're hesitant to make your own cocktail, one of the staff will gladly assist. Beyond the tea, snacks, breakfast, and bar, The Ivy is a truly warm, welcoming experience. The staff remember remembers your name, asks about your plans and your day so that they can anticipate your needs, and are always available if you have a question or desire. Though, based on our experience, you'll typically find that you don't need to ask. The Ivy seems to almost magically provide what you were looking for. Need a ride to hit up a spot in the city nearby? They'll will arrange it (within 3 miles of the hotel). In-room movies to watch snuggled in bed are also included, so you can flip through the selection of new and popular films to your heart's content. From inviting common areas to the impeccable breakfast, the experience at The Ivy is truly outstanding. The Ivy is a space to go to tune out the outside world, take a deep breath, and truly relax.

Delixia H.

Yelp
Excellent couples massage at the spa. Will definitely be back to try their other services. Wonderful staff!
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Barb C.

Yelp
Advertises afternoon tea, but upon calling it is only for guests arriving, not the general public. Disappointed my 12 year old birthday granddaughter and her friend.
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Lola A.

Yelp
Every wonderful compliment written about the Ivy is true! This is a stellar experience - not just a hotel stay. Upon arrival, you are escorted to register (after being welcomed with chilled champagne) to a private historical overview and review of the many complimentary services included in your stay. The all inclusive cost includes: tipping, valet, Internet, movies, a fully stocked goodies bar, a scrumptious 3 course gourmet breakfast, newspapers, fully stocked bar AND Afternoon tea! The dining at this establishment is world class. The pastry chef is superb! The Ivy featured 18 unique rooms and suites. The moniker of the hotel is the pineapple - symbolic of hospitality. The Ivy strives to be your home away from home with each staff member wanting to figure out how to say Yes! Well, it is too expensive to be home right now, but the Ivy is certainly s bright spot in Baltimore and an excellent choice for celebrations of the special moments in life.
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Tony R.

Yelp
it doesn't get much better for a hotel than The Ivy. The service is outstanding. There are free liquor, wine, champagne, and mini bar. From 2-4 pm there is afternoon tea. They accept dogs which they treat like royalty complete with biscuits, a pillow, case, bowls, etc. It is perfection.
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Candace F.

Yelp
The service at the Ivy is beyond compare. The friendly staff are accommodating and go the extra mile to assist all guests. The word pampered all the way comes to mind when reflecting on the stay. We checked in on a Sunday and left on Tuesday going for one of their graduation packages. This includes massages, facials, valet parking, full breakfast, high tea, drinks, snacks in room and premium movie theatre movies such as Moana. At first looking at the price, you start to really hesitate wondering if the price is really worth it. Ummm..trust me...it is! I really feel like the staff makes up a bulk of the exceptional experience. As your car pulls up to the curb, a valet greeter knows you by name and takes care of your bags and car. Oh..btw..all gratuities are built in the price so that takes care of the hassle of constantly digging in your wallet looking for cash and reminding your self to look for the next ATM. You are then escorted upstairs to the foyer and a glass of champagne is placed in your hand. The concierge, James, gives you a tour of the beautiful hotel pointing out the paintings, library, tea room, game room. I mean...it's an oasis of relaxation. There is a billiard table, wooden jigsaw puzzles, and books. Very comforting. After the tour you are escorted to your room and it's beautiful. We were upgraded to a beautiful master suite. Words cannot describe the beauty of the colors and the feeling surrounded by luxury. A bottle of wine greets you with a plate of cheeses with fruit...so delicious. The bathroom was opulent with a curved tub, huge shower with nice strong water pressure. The temperature of the room was easily controlled and the bathroom floors are heated! Next the facials and massages just enhanced the entire experience. The staff just outstanding. We had personalized cards because we had a graduation and a birthday plus little gifts. The only thing though...is we ordered the graduation package which we are supposed to get cake and champagne. So...we didn't receive the cake and not sure if the champagne was what we were offered when we arrived...but it's ok because in all the excitement, pampering, drinks and food we received we were more than satisfied. However, I think if we mentioned it earlier they would have brought it. The Ivy is the place to go for a relaxing getaway. If you think about it, the price is all inclusive and you would be paying the same if you were to stay at the places near the inner harbor factoring food, parking, gratuities. Do yourself a favor and have the Ivy experience.
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Andy C.

Yelp
The Ivy is the most amazing hotel that we have ever had the pleasure to visit. The staff elegant and warm, they seem to truly enjoy making your stay the best that it can be, and nothing is too much trouble for them. From the moment you arrive you will feel like the most important guess that has ever checked in there. We loved their"no tipping", it seems to raise the level of comfort to being there. The amenities and the provisions in the room were so thoughtful, included the items they left for our West Highland Terrier. The Ivy Hotel really sets an exemplary standard for hotels in America

Christine O.

Yelp
The Ivy reopened in October and had a fabulous weekday special. Since I decided to take a week off to unwind from work and refresh, I decided to take advantage of the hotel and had a two night staycation with my dog. It was amazing! I wanted to stay an extra night, and I'm pretty sure my dog did too! The Ivy has an amazing selection of rare teas for tea service with some nice sandwiches. It was great. I had my tea outside one day and inside by the fire the second day. Both days my dog was allowed to sit with me (he's well-behaved). The staff was very attentive to both of our needs and were just extremely welcoming and lovely both days. A made-to-order breakfast is served in the property's restaurant each morning. They have pre-identified where guests can sit (we were well-spread out) and the staff is good at keeping their distance while we are eating. The breakfast is PHENOMINAL, and includes whatever you'd like off the menu; it kept me full until tea service. It was really just so delicious and satisfying, I still miss their amazing breakfasts! I had three spa treatments while I was at the Ivy - a facial, a body scrub, and a massage. I felt extremely safe during all three treatments (I'm honestly more worried about getting the staff sick.) For the facial, the staff had on two facemasks, a clear PPE mask, plexiglass between her and me (you couldn't tell, but it was great) AND an air purifier going. I felt like both of us were well protected, which made me happy. All the treatments were great, I never saw any other guests in the spa, and everyone was just so friendly and welcoming. I chose the Ivy for the in-room fireplace and soaking tub - both of which were great! At one point, the fireplace glitched, so I called for assistance. They sent someone immediately, but the best part of it was that they very kindly requested I come downstairs and sit by their great fire, as they didn't want any staff in my room when I was in it. I had completely forgotten about this rule (because staff would come in to clean up while I was at the spa or breakfast), but I was happy to be reminded of it, as it really shows the thought and effort the Ivy has put into keeping their staff and guests safe. There's also small things that were great at the Ivy - the open bar had a great selection of alcohol and wine, and they taught and reminded each guest to wash your hands before and after you create your evening cocktails. They had champagne waiting for us when we parked the car. They had a sanitation kit in the room, had a fluffy pillow for my dog in his kennel, and even had great snacks for me and my dog! (I had chocolates, he had biscuits.) They also included a doggie bags and dispenser as well as food and water dishes. I highly recommend the Ivy, especially during these trying times! I look forward to going back for more pampering from an exceptional staff who are just the nicest people. It was so hard to NOT tip after each interaction (they are a no tipping property), but I kept reminding myself that the price includes great salaries for the staff, which is definitely worth it!
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Kat M.

Yelp
Everyone who works at The Ivy takes their job seriously and it changes the experience into something magical. Josh the manager is extremely kind and knowledgable. Terrell out in front with valet is patient and warm. Everyone made a two day stay absolutely charming even under the thumb of a pandemic. We felt safe and well taken care of.
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Gapeach K.

Yelp
AMAZING SPA EXPERIENCE!!! I recently visited the Spa at the Ivy Hotel in November 2020 in celebration of my birthday with two friends. Upon my arrival, both Nicole and Damany possessed a spirit of service, gladness and total pampering for my special day! No task was too great or small and they were attentive to our every need. Most notably, I chose to indulge in the Champagne & Bergamot Body Bliss Body Ritual with Nicole as my massage therapist, and she was simply phenomenal!! Having travelled extensively and experienced quite a number of massage therapists, I count Nicole in my top 5! Her technique is precise and thorough. I was in complete awe of the quality of her therapeutic skill, that she has clearly perfected. My friends echoed similar sentiments about Damany and the services that he rendered during their treatments. And immediately following our treatment, we were offered champagne and light fare. Not only were they cognizant of the seriousness surrounding this global pandemic by adhering to the CDC's guidelines, they made our time spent at the Spa at the Ivy memorable and SAFE!! I couldn't ask for more! Job well done to both Nicole and Damany and their seamless flow and attentiveness to us, your customers. I will spread the word about this establishment and make sure that it continues to thrive. Again, thank you for making me feel like a Queen for my birthday as it was a day I'll never forget. Next up is to indulge in an overnight stay in one of their boutique styled rooms!
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Eric G.

Yelp
This is the best hotel I have ever stayed in. My wife and I got the baby moon package for one night. We arrived for afternoon tea which was phenomenal, followed by a couples massage which was outstanding (my first ever massage!). Dinner at Magdalena was spot on--I got a cocktail and steak. Breakfast the next morning was also great. Overall, the service and atmosphere left me wanting more.
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Madinah A.

Yelp
I booked a suite for one night for my birthday and this is one experience in the dmv you must partake in. The massage was divine and the service was excellent. I consider myself a low maintenance guest but any thing that I did ask the answer was always "absolutely". Breakfast was melt in your mouth good. It was just the spot for relaxation that I was looking for. I'll definitely be booking soon for other family members.
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Adrienne M.

Yelp
During our recent visit to Baltimore, my sister and I visited The Ivy for High Tea. They did not disappoint! The service was excellent as were all aspects of our High Tea. In addition, they had a great selection of teas which our waitress did a great job describing. If you're in Baltimore and want to do something special, I highly recommend visiting The Ivy for Tea.
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Susie C.

Yelp
The people of The Ivy from Mr Rob Arthur, the General Manager, to Gin in Reservations to Conrad at Concierge (historian of the Ivy) to all the other concierges, thank you. Our stay this time and last were enhanced by your care. Tony whose friendliness, deep roots in Baltimore and professionalism are a treat. There are so many, everyone really , who embody traits that make The Ivy a diamond in the esteemed Relais & Chateaux collection. Will we return? For Thanksgiving we are bringing our family of fifteen, moms, dads and children to celebrate the holiday together at The Ivy. The best.

Tiffany W.

Yelp
Beautiful hotel, excellent service and delicious breakfast we enjoyed in our room. We came to celebrate our anniversary and I loved the entire experience. We also had dinner at Magdalena which is amazing. You won't be disappointed with your stay or dinner if you chose this restaurant.