Aaron S.
Yelp
The Ivy is a British restaurant chain founded in 1917, the brand as a whole is popular with celebrities, with a premium interior and pricing. This location in Manchester launched towards the end of 2018, with a huge restaurant in Spinningfields, it's located over three floors featuring The Ivy Brasserie, The Ivy Ava, The Ivy Roof Garden and a private dining area.
It felt premium and fancy just entering the place, being greeted by the bouncer at the door and checking in at the desk before being guided to my table.
I dined on the Ground Floor in the regular Ivy part of the restaurant, the menu appeared to be the same as other branches I've visited.
To access allergen information, I had to scan a QR code on the regular menu, the staff were reasonably knowledgeable and helpful regarding this although I was disappointed with the lack of gluten-free options, there was such a large regular menu but I could count GF options on one hand. My server explained due to the use of a shared frier, this reduced options such as the fries.
I ended up going for The Ivy Shepherd's Pie, I also considered having a steak but decided against it, as I didn't want to spend £30+ on a steak that I couldn't have chips alongside.
The portion size was rather small, it could have done with having a side with it, but again this was limited due to not having much to go with it I could have, due to being coeliac. It was pretty tasty though. The meat and mash topping was well seasoned and tasty, accompanied by the red wine sauce, I cleared my plate.
While the GF options may be limited, the allergy process here is good, my server talked me through a couple of options and why I could not have certain items, such as the fries, and my meal also came with an allergen flag so I knew my needs were taken care of.
As we were here to celebrate my mother's birthday, after alerting them of the festivities, the brought her a small dessert at the end, for no extra charge, which was a nice gesture.
A service charge is added to the bill here which I find to be an Americanised concept which I wholly disagree with as it should be up to the customer to leave a tip or not. We decided to pay the service charge on this occasion as the staff were very good to us and it would have been mean to take it off, but to be put in that situation in the first place is just uncomfortable.
If you're looking for a fancy meal to celebrate a more special occasion, then this is certainly a good option. Perhaps not the best place to go if you have an allergy, however. 4*