Armin S.
Google
The hotel is very well located and central. Lots of nice restaurants/shops around.
Check in is straightforward and the reception staffs are friendly. However, we were almost on the verge being kickout/ not being accepted due to some misunderstanding they had in their emails. I told them I would not book it in the first place if I did not get an exception from them that we will be 3 adults and 1 baby in one superior room with extra bed. The thing is, our whole email conversation is being handled by several reception officers which caused the confusion. At the end, they agreed that everything is ok and they will let us in. (On side note, I understand their point as to why they are not allowing but then, they had made an exception for us which preempted me to book with them)
As for the room, it is modern and clean. Their toilet is not connected to the bathroom so this part is a bit hassle but we’re fine with it. If you want some toiletries/hotel stuff, you have to ask directly from them since they dont provide in the room itself. The bed and pillows are all okay and their air ventilation works wonder for a hot summer in rotterdam.
Plus points that they have in house parking (with reservation) which is an automatic elevator parking type and a lot cheaper than other paid parkings around the area.
Lastly, I would have given this is 5 star if they have a fully available and around the clock microwave in their lounge. We went there to have our breakfast which we bought outside but the lady in the foodmarket told us that they do not have a microwave available in the morning and only in the afternoon. I told her how come there are foods in the fridge, how will you eat them and she reasoned out it’s supposed to be eaten COLD!! Really??? Should a risotto be eaten cold??? Also, how will be able to heat up our baby’s food if the microwave is only available in the morning??? Sounds absurd. Food market is a soso for breakfast. Honestly, I never thought I would missed a full on breakfast service until I experienced the breakfast here in The James hotel. Certainly something to be looked out. Anyways, it didnt bother us that much since we decided just to eat outside.
Other than those i’ve mentioned, everything is fine and very much comfortable to our liking.