The Johnson Brisbane - Art Series

In general, room is very spacious and clean with kitchenette equipped, fit for family stay and ideal for those who are looking for a place with less crowd in the city. It is just about 10mins away from town centre by the free city loop bus, 20 mins away from the airport. The only thing I would comment is their laundry room, 3 out of 4 washers are out of order and the only one is occupied for whole night. Nothing they could handle even you seek help from the front desk, patient is the only way.

No longer the main roads building. Now a great hotel. Elevated position next to Spring Hill offers great uninterrupted views of the city. Just a quick stroll away. Added advantage of being on an easy to access road with moderate traffic. Big help if you aren't familiar with the area. Check out the very cool pool.

On the positive side, the hotel was modern and clean and the staff were friendly and helpful. The room (suite) was very spacious and well appointed. Although located on the CBD fringe, there was a convenient free city loop bus stop just across the road and a few nice eateries nearby.||However, the overall review was dragged down by several issues that were not major, but still annoying enough to rate a mention. The most annoying was the TV placement that was to the side of the bed due to the patio doors being in front of the bed. This made viewing quite uncomfortable. Other issues included yet another hotel shower that leaks all over the bathroom floor, a leaking vanity basin plug, a leaking coffee machine (that was fixed promptly), face washers that were not replenished every day and inefficient window noise insulation. Car park spaces were also incredibly tight.||Overall, it was a nice stay, but would have been considerably better without these issues.

I had a fantastic experience at this hotel from start to finish. The staff were exceptionally welcoming and helpful, making sure every part of my stay was comfortable and enjoyable. The location is perfect, with easy access to local attractions, restaurants, and public transport. I also really appreciated the attention to detail throughout the hotel — from the stylish decor to the high-quality amenities provided. Great customer service, I will come back 🙌

Great experience here. The hotel was clean and the rooms were also super clean. Sadly the pool was not available after we booked and the chromecast they provided didn’t work but the service from the hotel staff was excellent - in particular Chirayu was so great and patient despite me asking for his help several times on one occasion. He seemed to have all the time in the world for us despite being busy - thank you for your great service!

A few pros and cons about this hotel. We like the location close to St Andrew's Hospital, cafes & restaurants. Rooms are comfortable, quiet and modern. We loved the beds as well. We paid extra for a Deluxe Studio Suite but the difference must be quite minimal unless we were given a regular Studio Suite instead of what we paid for. According to the website, the Deluxe Studio Suite has park views and a furnished kitchen but our room had no stove nor any cooking equipment. It just had a kitchenette with a sink, bar fridge, microwave, nespresso machine, kettle and toaster (all of which are listed as included in the regular Studio Suites as well). We were on the same level as the reception desk and could only see buildings, no park views. The room was reasonably clean, however, the bathroom mirror shelves had hairs on them and the shower floor needs a good scrub. The shower has great water pressure though and we liked the two sinks.Overall, it was ok compared to other hotels of this price bracket and we would stay here again, but there is room for improvement.

I am a platinum Accor member who, with my wife, has stayed at the Johnson hotel in Brisbane over many years, for business and recreationally, including every Christmas. Sometimes my wife needs to check in before my arrival, and there has never previously been a problem.||I made a booking six weeks ago for a three night stay, telling them my ( named) wife would be checking in as I would not be arriving until much later.|Before arrival, they sent an email telling us that the pool ( ( the hotels biggest drawcard for us) would be closed for maintenance throughout our stay. We were thinking they might offer some compensation for this, such as free parking.||It is difficult to describe my surprise and dismay when my distressed, shocked wife rang me at our residence three hours away, from reception to say she was not allowed to check in. I spoke on phone to ? Manager..I asked the receptionist if I could please speak to the manager and she said she was the manager, but then frequently went off to speak to someone else, making sure my wife who was right there at reception, could not hear. No amount of reminding of our loyalty to the Johnson, and reminders that I had told them on booking six weeks before, that my wife would be checking in, and informing them of how refusal would mean my wife would have to drive three hours home and miss the start of a conference, dissuaded them from cheerily stating that my telling them six weeks before that my wife would be checking in was “ only a request” ( to which they had clearly felt no obligation to respond until checkin) and cheerily offering to cancel and refund our stay as though that would be a satisfactory resolution!||We knew that they could resell our room at more than twice the price we had paid in advance.||I have never in fifty years of travel, ever experienced such shock and dismay as result of careless dismissal by hotel management. I do not usually write reviews if they are going to be negative,but have no choice on this occasion, such is my dismay and anger at their humiliating treatment of myself and my wife.||Accor is clearly operating outside of Australian rules of civility, and Australian standards of maintenance. Their front staff on this occasion acted as automatons in service to presumably threatening overlords ( ie threatening their jobs) and were unable to give any sensible, humane resolution to a situation where loyal customers in good faith had made a booking and were upfront about checking arrangements, and were going to have to drive an extra six hours when not allowed to check in on basis of failure of Accor to clearly alert customers that their spouses can under no circumstances check in first to hotel.||This experience has made us realise we had been overlooking the severe decline in overall condition of the hotel and its amenity, over the past years.||We won’t be staying at the Johnson again until there is new management.||I would warn anybody thinking of becoming Accor plus member, not to!

Super friendly staff, clean comfortable and quiet rooms and a good location in Spring Hill. A great spot that I’d happily come back to. The gym has a few minor maintenance issues but was otherwise well equipped. While there’s no restaurants onsite there’s good places in walking distance.