Marika A.
Google
We visited Jungle Dakar last night. When we called the day before, they said no reservation was needed so we could just walk in and request a table!
When we arrived, we asked for a nice table, and the hostess rudely said it was reserved. Instead, she seated us at a small, uncomfortable table with tiny chairs. We asked for another table, but she insisted it wasn’t possible because all were reserved.
We then asked two more waiters/waitresses, and the last one was much nicer. She spoke with the manager, who helped move us to a better table.
Unfortunately, the overall service was very poor. The staff seemed disinterested and unfriendly, the table was not properly cleaned, and there was a noticeable lack of professionalism. The only staff member who was more helpful was the manager, and the last waitress who helped us move tables at least she made an effort to assist!
Regarding the show, when we called, they said there was a DJ and dancers on Saturday and Sunday, but they did not specify the time. We arrived around 22:00 PM, expecting to see the performance, but it was actually scheduled for 1 AM. Since we couldn’t stay that late, we didn’t see the performance. Additionally, the staff working there seemed disinterested and lacked energy, which affected the overall experience! Honestly, the atmosphere and service did not match what you might expect from the videos on TikTok.
On the positive side, the drinks and shisha were okay , and the manager was helpful .
Overall, the service and atmosphere do not meet expectations for the price, and I would not recommend Jungle Dakar unless improvements are made in hospitality, customer care, and communication