syrnewyork
Google
Drew and Jeff, Jeff and Drew. It's difficult to decide which one is more guest-friendly, helpful, or loves his job more. Prior to check-in, Drew honored a request that made our wonderful visit even more special, and he always asked if there were anything else he could do for us. He loves his job, is proud of the team, and wants guests' stays to be perfect. Jeff at the bar is technically excellent, a great conversationalist, went above and beyond regarding a dietary restriction (cocktail ingredient), and is hilarious. He alone is a reason to go there. Dinner at the hotel restaurant was delicious. Kudos to the chef and our server Karen who was most accommodating. Suggestions: more and larger trash receptacles and more towels in the rooms, bellmen to help upon guests' arrivals.