The Kenrick Hotel

The Kenrick feels like home away from home. We had a relaxing stay. Small details made a big difference. We love everything in this hotel! The saltwater pool that leaves your skin glowing, the pool bar service, sauna, steam, cold plunge, the water station, washroom, the ring floaters and warm towels. The room is warm and homey. I love the balcony, the rain shower, the bath products are amazing and left my hair smelling gorgeous for days, the bathrobes are deluxe, mini refrigerator, kettle, Nespresso machine with pods, the white noise machine is the extra touch that is needed and made our sleep even better and the pillows with labels soft and firm are so darn cute. Room service by texting them, big check. Parking is complimentary and it is undergound so you don't have to walk outside but please just check the height for the vehicle first. We had an SUV and fit in just right. They also have the Analog Coffee just by the front entrance of the hotel. Their food and coffee are superb. We had breakfast by the lobby and played Chess, and yes they also have board games and cozy seating area with fireplace. And thanks to all the staff of the hotel that made our stay wonderful. Highly recommended.

We had a lovely stay at the Kenrick Hotel over Christmas. The kids really enjoyed the nightly Christmas movie, which was a thoughtful touch and a nice way to wind down each evening. The family-friendly games room was a highlight and kept them happily occupied. It was incredibly convenient having both a café and a restaurant within the hotel, and the location is excellent — close to downtown shops and attractions. The pool and sauna facilities were also very good and a great bonus after a day out. The recent renovation is fantastic and has really elevated the overall feel of the hotel. We would happily stay here again.

We loved our stay at the Kenrick hotel. We stayed in a steam shower suite and had a beautiful view of the mountains from our balcony. The room was immaculate and had almost everything you could need. The bed was very comfortable. Out only complaint was the air conditioning. It was incredibly hot in the room, even on the lowest setting. It was so hot we couldn’t sleep. The hotel staff said you can’t change it to cool as it’s centrally controlled so they put it on heat in winter and cool in summer. We switched it off and opened the door to cool the room down and just kept it off the rest of our stay. It’s unfortunate this isn’t individually controlled. The only suggestions we have is to include an iron and ironing board in the room, we were surprised it didn’t have one given there seemed to be so much thought put into the design of the rooms. Also, for a 2nd towel hook in the bathroom for two towels to dry (there is only one) Apart from that, this property is lovely and in a great location. We only stayed a few nights before going to the Fairmont Lake Louise for a few nights and we wish we stayed at the Kenrick. Would definitely stay here again.

Overall we enjoyed the stay here. It’s a small boutique hotel with a great pool/spa, and isn’t too far of a walk from town. The pool and spa area is very nice, we went in the evenings after dinner and did not find it to be too crowded. There are usually kids playing in the pool but late evening has adult only hours. My favorite part was the library room. It has tea and cookies, puzzles and board games, movie showings, and craft activities. Parking is free and underground, there’s also ski storage lockers. The only downsides were the King room we had was pretty small, especially the bathroom and shower. In hindsight I think the Queen accessible room would be more comfortable (especially if you have a lot of ski gear like boots, helmets, etc). The hotel lobby and hallways are also quite tight, but the lobby is very cozy and had live music in the evenings. We got coffee, sandwiches and pastries from Analog Coffee for breakfast, they were really good. Also had happy hour dinner at The Fat Ox, which was pretty nice too.

We hosted our Christmas party at the Kenrick Hotel in Banff and had a wonderful experience. The newly renovated rooms are beautiful and thoughtfully done while still maintaining that classic mountain, woodsy aesthetic that’s sadly being lost in many contemporary renovations in Banff. The sauna was amazing and a perfect way to relax after a long day. The staff were incredibly helpful and welcoming throughout our stay, The Fax Ox is located in the hotel and had an amazing food selection. We would definitely recommend the Kenrick Hotel for events, personal stays or a getaway in Banff.

We had a fantastic & memorable weekend at the Kenrick celebrating my husband’s birthday. This hotel is so beautiful! We appreciated the thoughtfulness that has gone into everything from the lobby (classy & welcoming, with books, board games, and comfortable seating) to our room which exceeded expectations. We slept so well! The bed & bedding are luxurious & so comfortable. There are thoughtful little touches in the room like a Nespresso machine, a sound machine (although it was so quiet we didn’t need it) and lovely plush robes — which are so great to have relaxing in your room or walking to the pool area which is definitely the highlight of your stay. Hard to say enough good things about this amazing bonus to your stay at the Kenrick. I loved the spa/hot tub and my husband used everything -cold plug, sauna & steam room. Even the pool itself is pretty special being a salt water pool. And there’s a pool menu if you like! Highly recommend staying here and without a doubt we will be back!!!Thank you Kenrick for a memorable weekend.

This is our visit to Canada and Banff. The Kenrick is a beautiful hotel. The attention to detail is second to none! We had 2 rooms for our family of 5. Stunning Mountain View’s. Immaculately clean rooms and promptly serviced daily. The pool area is fantastic for all ages. The coffee shop has fantastic coffee and coming from Australia we are fussy! Every staff member we encountered was lovely. The hotel is in a perfect spot just far enough out of the hustle and bustle but easy to walk to. Highly recommend this stunning hotel.

Our stay at The Kendrick hotel was amazing! The hotel itself is stunning, beautifully designed, they thought of all the little things to make your stay more comfortable! The restaurant The Fat Ox has amazing food, the drinks were stellar and the staff are so skilled and helpful. The location is perfect, just on the edge of the busy part of Banff Ave. The view from our room was stunning! We can not wait to go back and would recommend The Kendrick to everyone!

We had a great stay. The renovations are amazing. Room was modern, clean, and welcoming. The pool / spa area was a massive hit with my family. kids swam and we enjoyed the sauna, steam room and cold plunge. Staff were above board. we will definit be back .

Our stay at the Kenrick was absolutely excellent. While I don't know much about the history of this building, it seems that the hotel "opened" this year, in 2025. First, the decor and ambiance. Everything is styled to perfection. In fact, the photos we saw online of the rooms and amenities encouraged us to spend a little extra than we usually do on hotels. I'm so glad we did! The lobby, rooms, and Nora pool are all incredibly chic. You can tell the furniture in the lobby is high quality and the small touches in the room go long way. For example, the lights next to the beds have dimmers, they framed the TV set, and the pillows are labeled either Firm or Soft! Again, so small yet all these tiny things add to the overall value of the hotel. Second, the service. When we got to our room, we were greeted by a cute little plate of four decadent chocolates. They also provide buttery soft robes to enjoy during your stay. At one point, we asked the front desk if there's a common area with a microwave. The answer was no, but they brought a microwave to our room! Lastly, they make it very convenient to communicate with the front desk via text rather than having to call on the room phone. Third, the Nora pool. This stands out on its own. It's like its own spa with a cold plunge, two hot tubs, a regular pool, a sauna, and a steam room. It's so relaxing and they also provide a water station with hot, cold, room temperature, and sparkling water. If we come back to Banff, we absolutely would stay here again.

Jews, Muslims, Sikhs, Buddhist, Hindus, Zoroastrians, Atheists, Wiccans, (insert your own belief/lack of belief system) beware, this could be an upsetting experience. Banff has a tremendously, diverse, international, tourist population It goes without saying, this cultural diversity also encompasses multitudes of religious beliefs and even lack of belief. Unfortunately, the world seems to be becoming increasingly divisive, and religion too often is the impetus for discrimination, marginalization, and exclusion. In as international a destination as Banff has become, I was deeply disturbed to see the framed, christian bible verse (picture below) prominently displayed in my room. I was informed by a staff member at reception this bible verse was displayed in every one of the other rooms. It was explained to me the original owners were deeply involved with the local church, and the framed verse was an homage to them. When I tried to explain to her how inappropriate this was, she had no clue, telling me the verse itself was not offensive (cultural & religious sensitivity training is clearly lacking at this hotel). Religious hegemony has the desired impact of silencing those afraid to criticize for fear of the aforementioned discrimination, marginalization, etc. I wonder if you can imagine for a moment, what it might feel like for a Muslim, Jew, Sikh, etc., to see this in her/his room for which she/he are paying hundreds of dollars per night? One strong possibility is outrage, followed by silence (rather than complaining) for fear of discrimination because this is "probably a christian run hotel". Even worse, I was given the general manager's (Michael Ullrich) direct email, and I sent him a similar email to the above. I informed him I would appreciate a response before I posted my reviews. One week passed with no response. I called the front desk and indicated I had not heard from him. The receptionist indicated, without hesitation, he was very responsive to any concerns, and would be in the following day. She assured me she would give him my name and email address, and inform him I wanted a response to my email. Another week and nothing. A hotel in Banff should radiate inclusiveness at all levels, including the absence of any religious displays. Unless Mr. Ullrich has met an untimely demise during the course of my correspondences with him, he clearly has no integrity or compunction about this very important issue. I will never be back.

Super friendly and helpful service (Trevor was so warm and friendly and went above and beyond to answer my questions - even sending a follow up email with updated transit information), clean and spacious accommodations with mini fridge, coffee maker, iron and board, self control heater and air conditioner, balconies too! It is a bit of a hike to the main convention hotel and buses aren't very frequent but bus stop is very close, relatively inexpensive with nice location if you're mainly interested in downtown (close to shops, restaurants). Not a party hotel - seemed more geared towards older folks which is a ok for me since I was in town for a conference so basically just used the hotel for sleeping. Definitely appreciate the complimentary coffee and tea (orange juice in the morning) in the lobby, no issues with WiFi

Really nice staff, both front desk and room service. Great room. Nice pool/hot tubs. Convenient parking with great wifi even inside the parking which was very convenient for navigating in the car for foriegn visitors without internet. Great location as well.

Solid 3 stars. Chill front desk, standard room (comes with shampoo, conditioner, makeup wipe, body soap). The bed is quite soft but comfy. Comes with a Keurig inside the room. Hot tub and pool inside the inn. You can choose from 3 different types of pillows (low, medium, super puffy). The only complaint is that the walls are really thin and we could literally hear kids running around at midnight and drunk teenagers yelling across the hallways at 3:00am.

Awesome spot! Just a couple blocks from the main strip, clean and affordable. Sauna was a nice touch and the staff was always friendly and helpful. I would highly recommend this place for a young couple who plans to spend most of their time skiing, dining out or hiking!

The price was pretty unreasonable to stay for a mere 16 hour stay --- $330 per night for a one bedroom suite for our family of 5 --- but that is probably on par for similar rooms in Banff, I'm not sure. The room was nice and spacious, seemed newly renovated to me. Had a kitchenette with microwave, mini fridge, and sink. The walls really are paper thin, as another reviewer described, to the hallway and could hear +++ traffic outside, our room faced Banff Avenue. I specifically asked for a *crib* for our 1 year old and even called ahead to make sure it was a *CRIB* and they said yes, it was noted on our reservation, there would be a CRIB. I even told them I was thankful because I didn't want to use a playpen, I wanted a crib. Low and behold when I arrive, there is a small playpen for our son. Playpen "mattresses" are awful, which is why I wanted a CRIB, so I put a blanket as a 'mattress' to help with his comfort. Be aware of this and make sure you ask if they even have cribs, if this is important to you. The pool was not open until 9:00 AM, which is unacceptable for families with young children who get up early :) I probably would not have booked here if I had done my research more thoroughly. Having said that, the pool was very spacious and open and had a nice big wall-windows to see Banff Avenue. The restaurant attached to the hotel, Tocini, was closed for a private function on a Sunday morning, so we had to go elsewhere. This would have been nice to be made aware of in advance and the young man at the desk was not able to refer us to a family-friendly restaurant, luckily we found Ricky's All Day Grill not too far down the road, which was amazing. Staff at the desk were pretty monotone and not terribly enthusiastic, but they got the job done, which is the most important thing. Likely wouldn't stay here again.

We are staying here with our two children aged 4&6. It is a great hotel. Definitely older but the rooms are newly renovated and very nice. It has also been nice and quiet. The pool has been awesome and at a good temperature. The staff are very friendly and helpful. Breakfast is suitable for it being continental...we have no complaints. This hotel is close to the downtown and should not be over looked.

I would give zero stars if I could. Free parking yah right. First off they have a parkade that fits hmm like 20 vehicles. So they said you have to find your own parking. Currently still trying to find parking (already been an hour) Driving all this way, and having to deal with this is horrible. Never coming here again. Especially when your paying quiet a bit of money. I've stayed at cheaper hotels in Banff and have had better parking than this. I seriously am at a loss, there's no parking anywhere. You'd think a hotel would be able to accommodate all guests.

This hotel was awful to stay at, we got told to keep the noise down at 8:30pm, we quieted down and when we left for the evening and came back we got another complaint almost immediately so we quieted down yet again and were very polite to the staff. We apologised and took more measures to stay quiet; we whispered, closed the balcony door, and put a towel under the door to block any noise into the hall. A friend of ours came over to say hi and security guard came up right away and accused us of having drugs. She was very rude and yet we still stayed polite and accommodated her request of splitting up and going to bed. I felt like a child in trouble at sleep away camp. We had three rooms to our group of 10 and were put in a corner of the hotel by the stairs. The hotel took our damage deposit for two of the room because of the complaint. I felt the staff was rude, the accusations of security were completely uncalled for and I am informing everyone I know that I will not be staying there again. However the Banff International Hotel that I stayed in the night before was fantastic. They should take a page from their books.

Very overpriced. Room smelled like mildew. We got the honeymoon suite thinking we'd treat ourselves (for our honeymoon), but left before the end of our three day stay because it was far from worth the money. They charged about twice what it was worth. Pillows weren't comfortable and rooms were mediocre. The continental breakfast wasn't good either. Soggy frozen waffles that you heat up yourself, bagels, fruit, cereal. And they kept running out of silverware, bowls, bagels, and other food. Not very impressive for the overpriced rates they charged. I would definitely not go back. The Moon travel guide highly recommended this hotel, which was a mistake and hopefully they'll remove it before next year's release. Not to be a cynic, but it begs the question whether the author (who lives in Banff himself) is a friend of the owner/management of the hotel.

Do not bring your friends here, or any groups of any measure. We received a noise complaint at 8pm and later sent security to our room with a "Damage charge" of $300. We are a very respectful group of young adults and I will never again give this establishment my business. When speaking to management in order to get a better understanding of charges we weren't made aware of, we were rudely told "to take our business elsewhere" DO NOT stay here if you have a small group of friends as staff and management will not treat you well. Appalling.

worst hotel for group of friends, ever!!!!!!! we're about to go to sleep and still get complaints of being noisy. that is just so ridiculous. someone knocking in our door while we're on our sleep. worst. eveeeer. more for old and quiet people. This hotel is i guess made with paper HAHAHAHAHA one simple move and you'll be reported. HAHAHA OMG WORST EXPERIENCE EVER