The Knight Residence by Mansley

My recent stay at The Knight by Mansley was incredibly disappointing and far from the comfortable experience I'd hoped for. This hotel has some serious issues that need addressing. Firstly, there's no air conditioning, which makes the room uncomfortably warm, especially during the night. Compounding this, the water temperature in the shower was a constant battle – it was either scalding hot or freezing cold, never settling on a comfortable temperature, and the water often came out hot and cold at the same time. This made showering an incredibly frustrating and unpleasant experience. Beyond the major comfort issues, there were several small but noticeable oversights. We were not provided with butter, water bottles, or a tea strainer, which are basic amenities one would expect. Furthermore, the washroom lacked a jet spray, which is a standard convenience in many accommodations. Overall, the lack of basic amenities and the significant issues with water temperature made for a very uncomfortable and inconvenient stay. I do not recommend The Knight by Mansley.

We traveled with our two adult children, both of whom use wheelchairs and require extra medical equipment. Needless to say, we can’t travel light and need more room than your typical guests. The Knight Residence was fantastic to accommodate us! The two bedroom apartment was big enough for all of our stuff plus the wheelchairs and they were extremely helpful showing us the best places to enter the building. The lifts worked well and it was a perfect place to stay for our night in Edinburgh!

We had a great stay at Knight Residence. The apartment was superb. Clean, and really well equipped. Slippers for everyone, lovely toiletries and a great basket full of breakfast items, water, and even milk in the fridge. Fabulous location too. Olivia on Concierge was really great too, very helpful and professional. Will definitely use again.

The apartment was large, well furnished, comfortable, and quiet. The bed was wonderful. We used the washer/dryer which was an added bonus. The staff left us water, milk, and snacks. I would highly recommend this place, and we will definitely stay here again when we are back in Edinburgh.

I don't get the claim of 5 star-hotel or the positive reviews. that room is absolutely in shambles. The wallpaper is coming off, the washer/dryer takes 5 hours to do a load. The dryer shrunk and ruined everyone's clothes. The shower didn't work. The towel radiators didn't work. There was a dirty used tissue on the floor when we got there and housekeeping could not be bothered to clean it any of the three days we were there. The room was extremely small and the pictures make it look bigger than it is. The location is horrendous: there are bums, graffiti, and businesses of ill repute right outside. This place was exorbitantly expensive for what it was.

The apartment was the perfect spot to explore Edinburgh. The space was a great size for a family of 5 with all the amenities needed. We would highly recommend for families and will definitely stay again when we next visit the city.

I changed our accommodation at the last minute based on reviews to stay at the Knight Residence and I’m SO glad I did! The location is perfect as it’s close to Grassmarket and the Castle but still very quiet. Only a short walk to the Meadows for a morning run. The apartments are well equipped and very clean and modern and are a perfect respite after wet full days of tours. The staff are all lovely and a special thanks to Olivia for the warm welcome and friendly advice to what must seem like never ending questions. Highly recommend.

The hotel is within walking distance of Edinburgh’s city centre, which was very convenient. The rooms were clean and the staff was friendly. Our apartment included a well-equipped kitchen, which was a great bonus.

A great place if you are looking for a lovely two bedroom in a central location for a weekend away. You will find the kitchen is stocked with a lovely welcome basket of snacks and breakfasts while the flat itself is clean and affordable. A great place to look at if you and some friends are heading over for a long weekend, a hen/stag do or even just in the area for work and you prefer a home feel.

5 star serviced apartments with 5 star reviews. Very impressed.

I stayed here for a week in March 2010, traveling with my mom. This is the best hotel I have ever stayed at. Newly renovated apartment with full kitchen (stocked with full breakfast and snacks upon arrival and when needed), superior customer service, great location (can pretty much walk anywhere in the old part of the city from this place). We were able to cook for and entertaining a group of 10 people in this place! The staff was extremely helpful, even offering us a larger apartment just to entertain in! I completely agree with the previous reviewer. We loved Edinburgh, and even so, the apartment was one of our favorite parts of the stay! HIGHLY RECOMMENDED!

I stayed here for about a week before I got settled into a flat here in Edinburgh. My mum, who came over here with me to help get me settled, had found it on the Expedia website and because of the good reviews, booked us a room. From the moment we walked through the door we were greeted by who would be my favourite concierge, Christopher. He helped us with our bags and then led us into our room and began to show us every little detail about our two bedroom "apartment". The Residence was started by the Knight family. The mister, who was an avid traveler, got fed up with having to stay in the usual stuffy hotel room and wanted to open a apartment-style hotel residence that was comfortable and accommodating, and just perfect for families and he did just that. Christopher showed all the amenities of our apartment from how to connect to the free WIFI to how to use the washing machine and heating. There are so many great features of the Knight Residence that I barely know where to begin! I'll do this room by room. The Kitchen: The kitchen came with every utensil, pot, pan, appliance, bowl, cup, you could ever need. A combined washing machine and drier, a small but suitable fridge, a dishwasher, stove, oven, microwave, kettle, toaster and bread bin! My favourite quality was the stocked basket sitting on the counter. Christopher emphasized that this was a token of appreciation for staying there (and the expense) and that we didn't have to refill it when we left. Small boxes of cereal, packets of cookies, jams, etc. overflowed from the basket and was quite the impressive feature. The fridge had a thing of milk, orange juice and apple juice already in it, and there was a loaf of bread in the bin. Teas, coffee and sugar were in a box on the counter. The Sitting Room: 70 channels on the large flat screen TV. A combined DVD/VHS player and a CD player- complete with a switch on the wall so you can listen to music in the washroom (cool!) The entertainment unit had a select few VHS (Ab Fab, Friends, Pocahontas, Homeward Bound) already sitting on the shelves, and we were told that we could switch them at leisure and were free to watch. A bookcase, conveniently located outside our apartment door on the ground floor, housed more VHS and an impressive collection of DVDs, which were either a 1 or 2 quid depending on the rating. Everything from the old classics, all the way up to Inglourious Basterds. Even 17 Again and The 40-Year Old Virgin (No I did not watch those! And no Christopher did NOT make fun of me when I brought them up to the concierge desk to receive the disc....) A pull out couch and two chairs were also in the room, with a small dining table. Ironing board was in the closet. The Bathroom: A great size. Came with all the usual free shampoos/conditioners/body washes of your usual hotel. Interesting feature: An electric towel rack to keep your towel warm while showering, wow. The large mirror had a square of anti-fog area over the sink so that you could actually see yourself when you got out of the shower. I thoroughly enjoyed both these assets. The bedrooms: Each came with a desk and a small flat-screen TV. Pillows include both down and regular. My room had two single beds that could be pushed together to make one if you so desired, and the other room came with a Queen sized bed. Pretty comfortable. The service: Excellent. They made our stay at the Knight Residence worthwhile. When a fuse blew, the concierge on call came in came right away to fix it and even noticed the burnt out light bulb on the fixture in the main room and replaced that. When the washing machine was making weird noises and not draining, the concierge came in, pulled off the base board and yanked the under wire from a bra out of it. Just another day at work for him! All the concierges were helpful with directions, calling cabs and places to eat (though that usually wasn't a problem with me in tow.) I could probably live here forever, but alas, it was only for a week. I really enjoyed staying here, and it was great to be able to buy your own groceries and cook your own food instead of having to pay for meals in an expensive dining room or having to eat out all the time. The Knight Residence provided a wonderful living experience for my mum and I and I highly recommend it for families especially, as you can sleep up to 6 people in the two-bedroom suite, and the collection of books and movies to choose from provide some entertainment for those chilly nights when you just want to stay in. It's located on a side street, a 5 minute walk from the Meadows, a 10 minute walk from Brunstfield Place (boutiques, restaurants, shops, theatres), a 10 minute walk from Grassmarket and George IV Bridge (pubs, bars, restaurants, cafes, shops) and about a 15-20 walk from Princes St and New Town. Overall, a wonderful alternative to the usual "stuffy and bland hotel".

I stayed here for one night on a special late offer, probably wouldn't have stayed here otherwise as it's 5* and very expensive! I stayed in a superior apartment and it was excellently furnished and very clean! You get a welcome breakfast pack but consists of lots of cereals, biscuits, jam, margarine, a whole loaf of bread and a whole bottle of milk! There's also twinning tea, a bag of filter coffee, coffee sachet's and herbal tea's. Can't go wrong there! The kitchen is well equipped with one exception, they don't provide an oven glove or even a kitchen towel! Very poor on there part, we had to wrap loads of kitchen roll up to lift a hot tray out of the oven! The bathroom had a bath and shower and nice arran aromatic toiletries, it was very clean. The decor was a bit plain but it was good. There was a sony flat screen TV in the lounge, it was huge! There was also virgin media cable TV with a sports package, a DVD player and a stereo which could be played through to the bathroom by a flick of a switch. You could rent DVD's from reception. The bed was 2 singles pushed together but was very comfortable, and the bedroom has it's own tiny flat screen TV too. Overall very nice apartments, but extremely expensive!

Our experience at the Knights Residence was...in a word..AWESOME! We needed a base while we got ready for our daughter's wedding outside Edinburgh - and Knights Residence was perfect - loved the location, loved the parking, and loved our 3 bedroom apartment. The apartment was the perfect place to get organized (yes, the dining room did end up as wedding planning central) and to be together. I also miss my morning coffee/breakfast at Two Thin Laddies just down the road!