The Landing Tahoe Resort & Spa

The location is great. Right in front of the lake. They give you a pass to enter it as it is private beach with a person monitoring the gate entrance. It’s also walking to downtown full of shops, restaurants and casinos. The room we stayed in was small and we encountered an issue but when we expressed this concern to the manager Charles R. he was super nice, attentive and customer service oriented. He resolved our concern and we are very happy about our stay there. They have a gym which I used and had a great workout. A heated pool in which I enjoyed a relaxing swim. Jimmy’s restaurant on site was delicious. The front office staff is friendly and they have a van that will drive you within a 2 mile radius for free. The drivers were all very friendly and prompt when we requested a ride.

My wife and I spent three wonderful nights at The Landing Tahoe Resort & Spa in May and couldn't have been happier. Our room had a spectacular view of the lake and mountains. The hotel's location makes it easy access to town and local sites. The staff was always available and happy to take care of every request we had. From the extra towels, adjustment of our fireplace setting to the delicious breakfast(s) and complementary shuttle service to town. We truly relaxed and felt pampered during our visit. If you are looking for excellent accommodations in South Lake Tahoe then look no further than The Landing Tahoe Resort & Spa.

We had a great experience at the Landing. The location was perfect. Access to the lake was exceptional. The food at Jimmy's was great. We also found the front desk and bell staff to be top-notch. We would be excited to stay here again in the future. ||My only small wish is a bar at the pool along with towels, but these are small requests in the grand scheme of things.

This hotel was a huge disappointment, given the high price charged for the rooms. For nearly $500 a night I have high expectations. These were not met; not even close! First, the room was very cramped. Seriously, for $500 a night? There was hardly any room to squeeze between the desk chair and the bed. Second, the bathroom fixtures did not work properly. The light on the makeup mirror did not work. The shower was hard to operate and weak. The seat on the toilet was loose! The hair dryer was poor. Third, the place was not luxury, not sophisticated, and not well maintained. The sidewalk outside our room was crumbling. The elevator needed a freshen-up. The entrance into the hotel from rear rooms was lined with spare chairs and tables--it felt like I was walking through a storehouse to get ito the hotel proper! Fourth, the service was sub-par. There was no bell-man to meet my car. The service was decent and friendly, but not the high level that I have come to expect from a fine hotel. Fifth, while the property was close to the lake, you had to look across a road to see Lake Tahoe, which detracted from the charm. For $500 a night I expect pretty close to perfection in a hotel room. Overall I felt slightly cheated. I'm glad I only stayed one night.

Disturbing, unsafe, and unacceptable experience — not what you expect from a luxury hotel We came to this hotel expecting a peaceful and luxurious experience. Instead, we left feeling disturbed, unsafe, and deeply disappointed. From 2 p.m. to 10 p.m., a group of six individuals completely took over the pool and jacuzzi area — and they were clearly not hotel guests. They kept asking us questions that made it obvious — like whether the white bathrobes were provided by the hotel (even though those robes are left in every guest room). Their appearance, behavior, and conversations all pointed to something being very wrong. They looked strung out, acted erratically, spoke in the disoriented, agitated way of someone under the influence of drugs, and one of them was openly smoking in front of us. At one point, one man told us he had been to prison multiple times. After hearing that, we didn’t feel safe speaking to hotel staff about the situation, fearing possible retaliation. They turned the jacuzzi bubbles on constantly, even when we asked them not to. They brought in a cooler full of alcohol, a rotisserie chicken, and other food from a local store. They stared at us inappropriately — four grown men watching us, as we tried to relax in swimsuits, made us feel unsafe and exposed. Later during the s’mores activity, they took over all of the fire pits and chairs, again behaving as though they owned the space. Their loud, inappropriate conversations were not just annoying — they were disturbing. My 10-year-old niece was visibly frightened, and my 65-year-old mother, who came here to relax, ended up scared and deeply uncomfortable. The most shocking part is that this happened over eight full hours, and not a single hotel staff member came to check the area or ensure the safety of guests. What kind of luxury hotel allows this? This was not a minor inconvenience. It was a complete breakdown of guest safety, hospitality, and basic respect. We paid for an elevated, secure experience — instead, we shared the space with people who made us feel threatened, uncomfortable, and unsafe the entire day. We demand a full refund. What happened here was not just disappointing — it was unacceptable.

First let me say there are some aspects to this hotel that are great. They have a wonderful restaurant on site and depending upon where your room is there are great views. This is not a 5 star resort! This is a nice 3.5 star hotel with a few quality amenities. They have a ridiculous $65.00 resort fee and they charge $30.00 a night for parking. What does the $400 a night pay for? When my husband and I arrived, 2:30pm we were told our room was not ready. The place was completely dead. Wait for a room? Once they contacted us for our room I was told about the parking which I said we would gladly park on the road. The individual at the front desk said we are not busy we could park without a charge. I thanked him and gave him a tip. Once we saw the hotel was getting busier on Friday we did indeed park on the road. As far as the room is concerned it was nice but again not 5 star. They had repainted walls with mismatched paint. The bathroom sink was cracked, the one sink’s faucet must have been clogged and regulating the room temp was horrible. Housekeeping was good the second day but then on Friday our room wasn’t cleaned until almost 4pm. They did not replenish coffee pods, creamer, or body lotion. It just seemed to us that the hotel was charging 5 star prices for a nice view. Nickel and dimming you at every turn and no surprise here they tried to charge us for parking at check out. They also charged us $12.00 for something later after check out. Our expectations were much higher for what we received. Can’t say we would recommend this place.

Definitely Not a 5-Star Hotel – Disappointing Stay We booked one of the most expensive rooms at The Landing Tahoe Resort & Spa based on the photos and description online, but the reality was very underwhelming. The room was noticeably smaller than shown in the pictures, and overall did not match the 5-star standard. The staff was not friendly or welcoming — quite the opposite, they acted distant and cold. It honestly felt like we were being treated differently, possibly because we’re not American. The bathrobe in the room was old and in terrible condition, and there was thick dust on the furniture — you could literally wipe it off with a finger. We have photos to prove it. The breakfast was another disappointment. The online reviews were definitely exaggerated. It was very basic, and again, the staff made us feel like we were just being rushed out. This is not a terrible hotel, but calling it a 5-star resort is very misleading. At best, I would rate it 3 stars — more realistically, just 2.

We were charged 700$ per night excluding all the taxes and st that price hoped for a wonderful pampering experience. ||On arrival we had to push through a wedding party to get to Reception where the service was perfunctory at best. No offers of help with our luggage. Female Reception staff were cool but the males were friendly and helpful. | |The cold water tap in our bathroom was a dribble and despite requests to fix it, nothing was done. The shower needed a degree in engineering work it - and then turn it off. We had two bathrobes and the condition of the second one was appalling and belonged in a recycling bin.||Our room had a view of the lake but looked out on to a public road and the beach was behind railings .||We ate at Jimmy’s restaurant on our first night and waited for 20” before being served. Food was very expensive and one of the expensive dishes comprised 3 prawns ; one of which was undercooked. We were offered coffee on the house which isn’t the point.|Breakfast was good but expensive with poor service. ||In all, we didn’t feel welcomed and the resort was a huge and expensive disappointment. A good Manager is required to sort things out.

From the initial champagne-greeting to the final goodbye, I had a very pleasant stay at The Landing. I booked my stay not from extensive research, but because someone decided last minute that we should go to Lake Tahoe, and there were very few options left at that time. I went in winter, when it was very snowy. So for starters, the heated floor in the bathroom was appreciated. I also liked how kind the staff was, and how they continuously give you wine. That was fun. I didn't use any of the spa facilities, but from the photos they look nice. Location-wise you are right on the lake, which makes for some very nice scenery. The rooms are also nicely designed, although two things are a little weird. First, there are shutters that open from the bathroom to the bedroom. Shutters that don't lock on either side. So, uh, hope you're comfortable with your other guests. Second, the TV is mounted hilariously high. You practically have to lay down if you don't want a neck ache. Small issues aside, overall it's a perfectly nice place. I wasn't skiing so I can't speak to it's proximity to that or other winter activities, but if you're looking to relax and enjoy nice views it's a good pick.

This review is for the spa. I recently attended this spa with my wife and we had a couples massage. I chose this spot after being disappointed with other spas in town where men and women (my wife and I) don't get to access co-ed common areas such as spas and steam rooms. When I called to make my reservation I was told that this spa allowed me and my wife to be together to use the spa and steam rooms so we gave it a whirl. When we checked in the waiting area was a bit tight. The lady working the front desk didn't do a great job orientating us or offering us some of their refreshments which we learned after we checked out were offered to us. With about 20 mins before our massage started we were asked if we wanted to use the steam rooms and we said yes so we were escorted to the changing room. The changing room had 4-6 lockers but really this room was a bathroom with a sink and 4-6 lockers. Very tight quarters and if others wanted to access their locker or the toilet they would have to wait for us. Then we were showed the steam rooms. The bigger one was occupied so we couldn't use it (so we were told) although all other spas I had been to we could still go into a steam room with other random people in it but here we could not. So we waited back in the lobby to have our massage. Our masseuses grabbed us and we were on our way. We were led to a room that had two tables and looked very legit in terms of other spas I had been to. Lots of space, add ons, and heated towels. My wife had a lady with dark and pink hair (didn't catch the name) and I had Pam. Pam was amazing and gave me the greatest massage ever. She had a great routine/program, broke up knots, knows good pressure points and how to use her body and arms and legs to get the best leverage to give a great massage. She gets an A+ and if I solely reviewed her she would get a 5 star review. Her partner who worked on my wife (dark/pink hair lady) was an OK masseuse when she was being a masseuse but there were two problems. One impacted my wife and the other impacted both of us. My wife has TN (neuro facial pain) she indicated on the form that she has this and didn't want any treatment to her face yet this masseuse pressed and rubbed her face. The other issue was she loud talks and for a long time. At one point she went on a 5 minute rant about cupping. We paid for a massage not a sales pitch and would prefer to enjoy the quiet. Ask permission before hand to talk during the massage or better yet make your recommendation or sales pitches after the massage but when it's a couples massage also know you are disturbing the other half of the couple. When the massage ended we were escorted to the steam room which was a shower with some steam features and a small bench. We both attempted to sit on the bench to enjoy the steam but only one could cause if we both sat the steam would burn our legs. At one point I left the steam room to use the bathroom but the room was locked with the next guests changing so I had to stand in the hallway all sweaty (kinda odd). Overall my recommendation is this...Only go here if you want just a massage and request Pam. Don't go here if you want a full service spa because they lack the space and equipment to offer a comfy vibe.

Absolutely amazing stay! We were traveling all day on our way and they were able to get us our room early - we were so exhausted and so thankful. The room was beautiful. Amazing view. Fireplace with a little sitting area. Big bathtub and a shower with a steamer. They also have a shuttle that goes to and from the hotel and downtown - so convenient. We called them to pick us up every night. Had a nice gym. A hot tub. Absolutely the perfect little vacation spot. Will absolutely com

I enjoyed my stay here, though I do think the price leans towards luxury when this is more a premium hotel. Neither good nor bad, just a nice stay overall. Room was nice, bed was comfortable. Appreciated having a sliding door that opened to the lake across the street. Enjoyed the pool and hot tub. Pool temp was very comfortable. Appreciate that this is a dog-friendly hotel. Dogs are welcome at the restaurant on the outdoor seating area. Short walk to the casinos and Heavenly shops, but being close to the lake and having the private beach access is the draw for this hotel. Customer service was good. Nothing mind-blowingly memorable but also not bad. At this price point it tempts me to spend a little bit more and just stay at Desolation Hotel. Would like to see The Landing level up their offerings or lower their price in order to compete with other hotels in the area.

When it comes to first impressions this place is phenomenal. Customer service is amazing. The place is romantic, perfect for a little getaway. They have heated toilet seats, heated floors and a fireplace. Can't wait for the day time, our room is on the third floor facing lake Tahoe.

Again...an awesome stay. We travel with dog. Sian (our dog) knew where she was when we drove up. Not the same room as last year, one floor down but even better. Why? We had balcony access to the terrace. This was great for Sian. She was able to play catch on the terrace during the wintery mix that happened on one of our days. As always staff friendly, courteous and helpful. Love, again sauna shower, heated floor and toilet seats in the bathroom.

Clean the sheets better, ours had orange cheetos looking stains on it. Paint the walls, lots of dirty marks. Beach access is only accessible 8am-10pm, the fence is locked to the private beach outside of those hours, they don't mention this clearly must be in the fine print. The pool could have been cleaned more frequently. And for the price of those rooms the pool should be in front of the lake. The Tuesday breakfast is pretty basic just oatmeal, cereal, fruit, bagels, toast and yogurt, nothing warm.

5++++ stars for customer service We came this week for 3 nights as a short getaway, and the Landing did not disappoint. Great location with a large parking lot. As this is before Memorial Day, it was quiet this week. When we arrived Greg checked us in and made us feel very special. He was very professional and make the process very easy. He then handed us to Jason who accompanied us to our room. He will take your bags if needed and walked us to the elevator (He used the stairs). He showed us to our room and came inside to give us a tour and some quick instructions. We had Room 3202, a premier lakefront suite with a king bed. It has a large balcony with 2 lounge chairs and a dining table for 4. Great view across from the beach. The room also has, a fireplace (gets warm and toasty), a fridge, wet bar area, heated bathroom floors, heated towel rack, heated toilet seat, jetted jacuzzi tub, steam shower and 2 sinks. On the first night we came back from being out and I had a headache that would have ruined my trip. However thanks to Dylan, it did not. He was at the front desk when we came in and he found some Ibuprofen for me magically from the back. Saved my trip! The beach is a private HOA run beach and the hotel had not received any passes this year yet for the guests. However we were told by one of the ladies at the front desk that if the gate was opened we can use the beach. If the door is locked then we could not. Lucky for us the gate was open. The bathrooms and food bar were closed however. Smaller beach but nice location. We also spent time at the pool and hot tub. Both are heated and towels are available at the front desk. There are no bathrooms, you can either go back to your room or use the hotel ones outside of the restaurant. You can also bring drinks, but they must be in plastic or paper cups. They also have a free shuttle that will take you to any nearby location. We used this to go to the casinos and it was available right away. There are free bikes to use at the hotel as well. Overall I would say the customer service that we received from every single staff member was amazing! I can not say this enough. Everyone was extremely professional, friendly and made our stay amazing!

Let's preface this review by stating this is NOT a 5 star hotel as it proclaims when you google it. This is a motel that has been renovated. While some of the upgrades are a nice added touch, the price of this hotel does not equate to the quality it boasts. Pros: location is right next to the lake, many of the rooms have a view of the lake. Amenities that do add to the benefit of the hotel include fireplace in room, heated floors in bathroom, bathrobes, mini fridge. Cons: the price being the top of the list. For the cost of this room, you would expect an actual resort. Majority of the rooms here face the outside as it is an old motel. I requested a quiet room, and was placed next to a loud elevator. The walls are paper thin, I could hear conversations in the room below me and the people next to me "activities" all night long. Extremely uncomfortable and not relaxing at all. Light fixtures in room not working, refrigerator was leaking onto the carpet, Furniture is old, carpet old, really just cosmetic additions added to an old motel. To park in their small unsecured lot it's an additional $30 on top of the $70 resort fee. Fitness center small, the treadmills all broken during my stay. Restaurant: limited menu and even more limited for vegetarians. One entree only for vegetarian, no vegan options. I was told I could order bread as my option. I was also told upon check in there was no breakfast being served at the restaurant currently so they provide complimentary "continental breakfast". This consisted of hard stale bread, prepackaged cereals and some fruit. Total price for one night stay with all fees included: $400 I would NOT stay here again. Pro tip: save your money! Basecamp Hotel down the road is pretty much the same quality room, no resort fee, and free parking!

Everything was great. Room was perfect and the staff were the best I have encountered anywhere. Highly recommend The Landing for your S Lake Tahoe vacation

I can't understand how anyone could rate this place higher than 1 star. The customer service is nonexistent, the room quality is terrible, and the place was dirty! Absolutely no customer service at all!

Before I state my negatives, I've gotta give Carlo props for his professionalism and attempt to make it better. At night, gnats randomly appeared in 2 areas of my room. First attempt, housekeeping sprayed. 30 min later we called front desk again because they appeared again. This time Carlo tried a different method. 1hr later Carlo comes back because we called a 3rd time. We thought we would move rooms, but they couldn't accommodate. So the solution was, plug in a bug zapper. We were fine with it until you start hearing every bug get zapped. We couldnt sleep all night. Spoke with Greg, the Director in the morning. This guy didn't care about our situation. For the inconvenience, he waived the resort fee and let us check out 30m later. He def didn't make things right for us. I tried reaching out to someone higher, but i think it's the owner, Nancy. It seems like her contact isn't public so if anyone sees her, please have her read this.

There's a lot to like at first blush here-super friendly staff, spacious up to date rooms, bathrooms with heated floors and rain showers a nice outdoor pool and hot tub, and great views to the lake with some nice sunsets. We also appreciated that you could get a free lift in their large shuttle to dozens of restaurants and nearby attractions (about a 2-mile radius). It was great to get a ride to dinner twice from Jason then get picked up after calling the hotel for the return trip. Of course you are tipping but it like your own personal Uber (first come first serve) and no worries about drinking and driving or fighting traffic or finding parking-a GREAT service. I also like the two beach passes to the controlled, gated beach just steps from the hotel. With capacity limits on general public admission, it wasn't crowded and no parking hassles as are the norm around Tahoe. So, they were on there way to a 4, maybe 5 star review-then the wedding happened....which had a BIG impact on how I felt about our stay. When we checked into our premium king we were told "oh, you've got one my favorite rooms-not technically a lake view but you still have a great view" -so I'm thinking SCORE! lake view without the extra cost-we were already paying $3,000+ for our 4-night stay. What we weren't told was that a wedding was booked for Saturday night midway through our stay and would be held on the beautiful outdoor patio immediately below our balcony. We might as well have been at the wedding for the extreme volume of music and wedding speeches. They were as clear inside the poorly sound insulated room as outside. Now I don't want to be a wet blanket on someone's special day, but I do feel the hotel HAS AN OBLIGATION to disclose something like this UPFRONT. I would have never accepted the room and might have thought twice about staying here frankly. It's fine to cater to weddings-hey I'm married and had a great time at our wedding -but when one wedding greatly impacts dozens of rooms paying a steep price for the stay, I think something is off. Luckily with South Lake Tahoes noise ordinance the music shut off at 10 but for 5 hours our room was largely unusable due to the noise and a huge annoyance overall. I reached out to the manager to discuss the situation and ended up instead talking to another of the very fine staff members, Serafina who listened to our challenges in a positive and constructive way and offered us a significant discount on the Saturday room rate to make things right. We felt so much better after dealing with her. So two more stars up (from one) for this review. Bottom line: this is a fine property with a lot to offer and I certainly would consider staying here again but probably not on a summer Saturday and not without knowing if any events were planned, like weddings.

A wonderful place to stay and relax! Our double-queen room was filled with perks: a heated bathroom floor, a lighted makeup mirror, a jacuzzi tub, a glass-enclosed rain shower, a glow-in-the-dark toilet! The hotel provided big fluffy bathrobes and slippers, with an electric fireplace in the sitting room area. We also had a nice balcony with a view of the lake. The hotel staff were so accommodating and fun; they made us feel as if we were at home. They provided a shuttle van to the nearby Tahoe Blue Event Center. This hotel is very close to the busy town of South Lake Tahoe and the Heavenly ski area. If you visit So. Lake Tahoe, stay here!

If you wanna spend a little more for your vacation I 12/10 recommend this place. We went in the winter and here are the perks: 1) heated floors and toilets Honestly this was a game changer for me. Absolutely worth it and now I am super disappointed my toilet at home does not have this capability (I'm frowning at my toilet right now just writing this) 2) customer service This is a boutique place and yet somehow everyone was quick and willing to help! You get free glasses of wine when you enter 3) accessibility They have a driver that takes you to and fro the main drag whenever you so please. Also the drivers were all knowledgeable on the area and super chill 4) location Just look at my photo. Look at my photo! Literally this is the part that makes this place worth it. Seeing the sunrise on the lake is something magic is made of. 5) luxury Honestly this is just a really nice hotel. Been to Tahoe to a few locations and shy of the ritz this is the best one. Nice, clean, quaint, homey. All in all I will be returning in the summer!

This is the first of many visits here. Staff are so accommodating and helpful. Rooms top shelf!! Spacious well appointed, perfection. Onsite restaurant really is outstanding! Food is a delight. Pet friendly complete with a special menu for your fur babies. Spa treatments are heaven some of the best I have ever had. Have already booked my return trip.

Our stay at the landing lake Tahoe was nothing less than impressive! We arrived early, and were able to check in ahead of time. I had called ahead to let them know that it was our 20th anniversary and they had goodies waiting for us such as champagne and macaroons. We also had two dogs, and they had goodie bags for them! Everyone was super nice on our arrival and while we were here. Mel was super helpful in helping us get all of our tons of belongings up to our room, also a wealth of information :-). We ended upgrading our room to a larger room, the refrigerator didn't work but they brought a new one right away to fix it. They also brought us everything that we asked for and if we had any issues they came right away to fix them! We had a fabulous dinner at Jimmy's, our waiter Jess was great. The food was phenomenal! Highly recommend the chicken breast and filet mignon! They even made my son a burger even though it was not on the menu for dinner. Completely dog friendly restaurant, which was amazing and awesome! It's so hard to travel with your dogs and every part of this visit has been dog friendly at this hotel. Very impressed. The continental breakfast which is Tuesday through Thursday mornings was also impressive because they had gluten-free oatmeal, and almond milk for coffee. I know these things seem little and trivial but for somebody who cannot have dairy or gluten this was a lifesaver! They also had fruit and cereals and muffins and pastries bagels and toast. All the normal stuff for a continental breakfast. The regular breakfast is only Fridays through Monday. There is a private beach right across the street from the hotel, it says no dogs but everybody walks their dogs there as long as you clean up after them. Beautiful views of the mountains and lake, we came in the winter time so snow yay! It is a little icy out there, but they were out there early salting the ground. There are little stations all around for doggy poo bags, trash cans. The rooms have fireplaces which is super nice :-)

We got the premium double Queen room with the lake view and the room is incredible- heated toilet and floors, rain head shower, deep tub with jets. We had an amazing lunch yesterday as well. I had to remove a star due to our breakfast experience this morning. First our host walked right past us and seated a gentleman that had just walked in- ?- we got our breakfast, which was great, but my sister discovers they gave her decaffeinated black tea so she got a to go cup of coffee that had a lot of grounds at the bottom.. it was also scalding hot and she wasn't given a cup sleeve- we also weren't offered salt and pepper m, hot sauce, or even jam for our toast- we had to keep asking for condiments. Lastly, 3 of the staff were right behind us and cursing, loudly. All in all though, great location, great view, great food, and the rooms are amazing

The property is nice, I did find the room charming and the lake view from the restaurant is nice. But they are constantly trying to nickel and dime you. I was told there was no free parking and you have to pay $30 a night for parking. Really? There was free parking on the street. There was a bathtub in the room and no bath salts or anything. They said I could purchase bubble bath from the front desk. Really? Any 5 star hotel would have bath salts! Also there was no shower cap. I am not into dog friendly hotels. There was a huge wad of hair on the elevator floor in the evening and in the morning it was still there. When I walked into the room I couldn't stop coughing. It was like that the entire time, so I switched off the AC and had the window open all night. There is something nasty in the ventilation system. The restaurant was not good. It was very hyped up. I had salmon with a "cream sauce" that was like green sludge and had no flavor and squash that was undercooked. The dessert was also less then mediocre. Not particularly impressed with the place. It's like a 3 star hotel.

we had an amazing stay at the landing! every staff member -- seriously everyone -- from front desk, to housekeeping, to valet, to the restaurant, to the spa were all so kind and welcoming. not to mention the rooms were so clean, comfortable, and we sprung for a view and it was gorgeous and worth it. if that doesn't sell you to stay here, they have a free shuttle service guests can use which was so helpful and guests get daily access to a private beach. it is pricey, but in our opinion it was worth it and we will be back!

A very nice spot for a dog friendly hotel. The location is walking distance to Heavenly Mountain Resort and it doesn't get better than that! Even though I booked the king suite, the room seem pretty small. There was no dining table, jacuzzi or microwave. On the bright side they do have a fridge, closet, safe, and a fireplace. There is an outdoor patio to sit and enjoy the view of the lake. What I love the most is the shower and bathroom. The shower have a glass door and a rain shower head. They have heated floors which you can adjust the temperature. Also, they have a electric toilet with a heated toilet seat. There is a snow park next to the hotel with an amazing view of the lake. A nice quiet park you can take your children and pet. They do have a playground and a volleyball net. The pet and parking fee is pretty pricey. Even though the king suite is small, they do keep the place very clean. If you like to hang out at the Heavenly Mountain Resort, this is a nice hotel to stay.

This place! This is the place. Take this as a sign and stay here. Book with them directly, it's more cost effective. AAA members get discount. This is the place to book. Do yourself a favor and stay here. Heated tiles in the bathroom, heated toilet seats, Gas fireplace in each room, hot tubs with jets in each room that fit 2 people, waterfall shower heads, ultra soft bedding, heated pool and jacuzzi, plus all the other usual amenities: kureg single cup coffee maker, mini fridge, desk and chair, different eating area for 2, balconies with views. There were also 3 wines available in each room, cotton robes and slippers. I mean the details go on and on. There's usually a spa, fitness center and they even have house bikes in months without snow. Due to covid these parts are closed. The customer service was above and beyond. Matt, Michelle and Ana were so friendly and hospitable. Anything we needed they were able to get for us: utensils, extra creamers, trash pick up. Look, we all have to stay in doors due to covid, but if you're gonna stay in doors somewhere, stay here! I wanted and needed a "change of scenery" but still comply with stay at home orders. This was the place. I can't say enough just how great our stay was. Go onto their website and look at their picture gallery. What you see there is truly what you get. ENJOY!

My husband and I stayed here this past weekend for our 6th wedding anniversary and decided to splurge on a suite. I came upon The Landing while looking for somewhere different to stay in South Lake Tahoe and saw that they had high reviews on Hotels.com (and Yelp). The room was fantastic! It had a giant bathroom complete with a large jacuzzi tub, steam shower, dual sinks and a heated toilet seat. It even had a heated towel rack! The room also had a King bed, separate seating area with mounted TV, fire place, bar area with mini fridge and coffee maker and there was even an additional sink in the common area. It also had it's own private balcony with a lake view just above Jimmy's restaurant. The balcony had a nice 4 person table as well as 2 chaise lounge chairs. The beach is right across the street and during the busy season, hotel guests get access to the beach for free. They also offer room service starting at 8AM for breakfast! They even have a little market in the lobby where you can buy drinks, snacks and even beer! We unfortunately only stayed 1 night, but it was a nice mini getaway and we plan to stay at The Landing next time we are in South Lake Tahoe!

Staff were excellent and friendly, a beautiful room with a small fireplace in bedroom. A wonderful view facing Lake Tahoe, and was surprise with the heated floor and heated toilet seat. Jimmys restaurant was excellent and staff friendly and professional. I left my jacket in hotel room and when I realized it after I returned home, I called the front desk and notified them about situation. I talked to Drew and he was so kind and accommodating and said he would fed ex my jacket to my home. The next day my jacket arrived. I highly recommend The hotel and want emphasize it is a 5 Star hotel. Bob from PLACERVILLE,CA

Hotel was beautiful! We will definitely be coming back next time we're in town! Employees wear their mask, and are super friendly from the get go. Room - we got the basic room and it was more than spacious for us and our 1 year old! Has a really nice fireplace, which gave us that Tahoe cabin feel that we were looking for! Patio - The patio was even a decent size. We felt we were in a suite, honestly! Overlooked the rooftop and it has string lights which was beautiful. Bathroom - best part of the room! Haha.. toilet seat has a heater! Whaaat!? The shower has 2!! Shower heads.. so awesome and it also has a little area where you can just sit in the shower. Also has a NICE jacuzzi, sooooo awesomeness Restaurant- Jimmy was unfortunately closed so we couldn't dine there during our stay. Pet friendly, if you're looking to bring your fur baby!

We found the Landing because it was the only "5-star" resort in Lake Tahoe, and I was looking for something special for my fiance. Actually, before I start this review I'd like to explain why I put 5 stars in quotes. Simply put, many hotels claim to be 4 or 5 stars, but when it comes to details, location, customer service, amenities, and true luxury, they fall very short. So with that said please understand The Landing is a TRUE 5-star experience. From the moment we walked in we were treated like we were special, our bags taken and put away, welcomed with an incredible scent, smile, and drink. It was exactly what we wanted after a long flight. Our room was not only extremely comfortable and well furnished, it just felt expensive and what you'd expect from a 5 star hotel. The bathroom cut ZERO corners as it was nicer than any hotel (or house) bathroom I've ever been in as the piano tile floors were preheated to 85 degrees and the toilet seat was also preheated! I can not explain what a treat this was. My fiance and I said "wow" probably 500 times just putting our toiletries away. Now onto the rest of the hotel (views, restaurant, gym, pool, location, staff). The hotel is literally right in front of the beach. You wake up to the sun lighting up the mountains and it took our breath away. We also ended up eating at the restaurant every night (which is extremely unlike us). Normally my fiance and I like to venture outside the hotel and see whats around but the food at Jimmy's wasn't just "good for a hotel", or "good for a 5 star hotel" it was Fantastic and I would put it up with some of the best restaurants I've been to, period. The gym and pool/ hot tub are clean, and more than what you'd expect from a 5 star hotel. Lastly, and most importantly, what makes this place so special, and why I've already booked my next trip, the people who work here are next level. I left feeling like I had friends for life. They're caring, kind, obviously hospitable, and now I feel like I have a real connection to a place I love. From the front desk to the bartenders to the GM and everyone in between. Thank you Okay I think I said enough. Just book your stay if you read all of this.

From the front desk to checking out this place was amazing. We needed to get out of town, Took at 24 hour trip from the East Bay with our 4 & 2 year old. It was amazing. The hotel, it was clean great location, amazing view, HEATED FLOOR AND TOILET in the bathroom. Lots of goodies (for purchase) in the room, Kind of pricey but not surprised. Offered champagne upon checking in. We ate at the restaurant for breakfast, kindy pricey as well but again not surprised, $38 for two glasses of champagne. Complimentary sprinter rides wherever you need to go. not sure the distance. but it was amazing. Loved it, we went on a week day and during "off season" .. the summer activities start memorial day weekend. So luckily we got a decent price for the night, would be nervous ($$$ wise) to go back on a peek summer day. but it was worth it.

A lovely hotel (smaller than some, which is nice). The staff is very attentive and helpful. The room is comfy, with a large bed and good chairs. The bathroom, with its whirlpool tub and heated floor, is to die for. We would recommend this hotel to anyone. We will certainly be back.

The hotel is great! The restaurant and bar are horrible. They seem to cater to a certain type or profile. Worst experience ever.

we were initially very pleased upon arrival for our 7 night stay. A lovely spacious room facing the lake. All seemed well. However there have since been 4 weddings and receptions during the week held on an outdoor patio adjacent to our side windows, literally 5 feet away.They go on till 10pm and the music is so loud and our walls/windows are vibrating so hard a curtain rod pull fell off hitting the ice bucket. It's impossible to relax, sleep or listen to or just watch tv. We like a wedding as much as the next person but not 3 nights in a row. Aside from that, the bed, while comfortable, has a waterproof mattress protector with only a thin sheet between you and it and you wake up repeatedly hot and uncomfortable. The staff however have all been very helpfull and polite. But if you've been up early hiking and fishing you want to come back and relax. The nighttime noise level here is off the charts. We will not be returning. Management here puts their wedding revenue ahead of their other paying guests.

This was the perfect place to enjoy Lake Tahoe. When we arrived we were greeted with enthusiasm and champagne. They parked our car and we were escorted to our room fairly quickly. I was impressed by each employee I met. This may be a negative for some, but we could clearly hear the Luke Combs concert from our deck. I sat outside and enjoyed the view, all the while being serenaded. It was great. Beach access is supreme, and if gambling is your thing, you are within walking distance to the main casinos. The hotel rooms were spacious and well laid out. The bathrooms had heated tiles and a heated toilet seat. I need to invest in one of those! We also enjoyed the in house spa. Excellent massage therapists.

We ended up at this hotel last minute after leaving the hotel we were booked for that was undergoing construction. What a pleasant surprise . Greg was able to accommodate us. He was friendly and gave us a lovely room with the view. The hotel is in a great location close to downtown, but away from the hubbub walking, parking was easy. We enjoyed the heated floors in the bathroom, the plush bedding and cozy setting. The rooms were quiet and private. The architect optimize the layout as each room has a view of the lake. The restaurant/bar is a delight to visit as well. All staff are extremely friendly and helpful. It made our trip better than we could've hoped for. We plan to go back!

Prime real estate! Really Beautiful resort with a direct view of the lake. So serene.........Resort includes nice touches for the cold weather, heated floor, heated toilet and hot hot water in the shower... and a fireplace. Check in was quick and painless, concierge brought our luggage up and went over the amenities once we were in our room. Our car got free charging overnight, i mean its not exactly free since its already tacked on to the resort fee but its convenient for sure... lol The star deducted was for the noise from upstairs.. I guess the in between floors were pretty thin that we can hear ALOT from the room on top of us. And it was almost midnight.... ughh So maybe insulation/sound proof not so good? Thats my only complaint. If we were to go back again, i would request to stay on the 3rd floor.

The landing is an amazing resort. The location is right on the lake with spectacular views. Most importantly, the team at the landing were incredibly kind. They welcomed dogs with open arms. The on sight restaurant, Jimmys, was equally as welcoming and the food was off the charts. Being a south shore regular, I highly recommend the landing.

Went with a colleague to tour the property for an upcoming event. We were immediately greeted by the valet attendants who were very friendly and attentive. We stepped into the lobby area and were immediately impressed with the feel and decor. We met with Michael on the sales team and he was helpful in showing us the various areas of the property including standard guest rooms, the terrace on the second floor, meeting spaces, the restaurant and pool area. Overall we were very impressed - oh, I forgot to mention the view of the lake and beach access, gorgeous!!! Would love to stay here with my wife as well - putting it on our list of go to places.

We really enjoyed our time at The Landing. Every staff member we interacted with was incredibly kind and accommodating, whether we needed beach towels or a shuttle ride into town. Our room, 3211, was clean and spacious, and we enjoyed sitting on the balcony with a small view of the lake. The free day passes to the beach just outside the resort were a nice touch too! We'll definitely be back to stay at The Landing in the future.

At $900 per night for a "suite" I expected a lot more. This is just a motel surrounded by other motels. It's a lot closer to the lake but the pictures on the website are deceiving as the lakefront suites actually front onto a parking lot. The "private" terrace is private only in the sense that it's yours, but you are visible to all who drive or stroll the parking lot, and there are many. Our terrace was over the restaurant terrace so more noise than we would have liked. The room was smaller than expected. As many have noted, the toilet seat does not stay up, so if you are male be warned. We tried the fireplace our last morning, it did not work. I booked a rate which gave us $75 credit per night for use at the resort. But, we found out at check in (at 4PM) it did not carry over for that day so use it or lose it. The room had some nice wines with price tags, but I was told I could not use my $75 credit for those, only at Jimmy's. Bummer. The chaise lounges on our deck were filthy. We walked to the pool to get towels to cover them and were told it would be 1/2 hour for clean towels so that did not work. It's a dog friendly resort so expect large out of control dogs everywhere including the narrow halls, small elevators, indoors in the restaurant. At checkout we were surprised to not only see the resort fee (for what?), valet parking fee, but an additional fee for using a credit card (about 3.5% of total charges). The positives: every staff member we met were pleasant. The food in Jimmy's was very good. We will not return. The Ritz Carlton and Edgewood are not that much more and a world apart from this place.

The staff and location make this place worthwhile IF you don't mind the exceptionally steep price. We had a king lake view room - it was a small, clean standard hotel room with an excellent view of the lake. We utilized the free shuttle several times which was a plus during the holiday. Jimmys restaurant had decent food and very friendly staff. Access to the beach across the street is a nice perk. A couple of critiques based purely on cost of the hotel - I don't think you can charge $900+ a night and not expect some scrutiny - we were on the second floor and there was a family on the 3rd floor above us. We heard running and loud footsteps the whole time. The pillows were very uncomfortable and the toilet seat doesn't stay up unless you hold it. The website noted that the inflated room cost over the 4th included some kind of party at the hotel. When I booked the room, the message was gone and nothing was noted about the 4th. We asked at the hotel and the staff were dodgy about answering. We were told there would be a happy hour on the roof terrace that didn't transpire. Finally, I self parked my car because the website noted that it was included in the resort fee and valet would be $45 a day. Upon check out I noted a $60 a day parking fee. I was told this is the cost for both self and valet parking. I mentioned it to the valet helping with our bags and he said he would ask to have it removed. I haven't seen the final bill yet so I'm not sure if he was able to do it. Again, staff and location are excellent but for the price we will probably stay farther out at half the cost next time.

The location is great and the staff is very friendly. Our room 2302 was not very clean. There were crumbs on the carpet by the fireplace and there are terrible stains on the rugs. We asked for our trash to be emptied and for some fresh towels. They missed some of the garbage and brought a huge stack of fresh towels but did not take the old ones. Also The curtains do not open and close easily at all and some are coming down. Bed HEADBOARD full of dust and dirt. Really gross. The TV remote only works from a very obscure angle, not from the bed or from the chairs. They definitely need an upgrade especially for the prices. As for the daily resort fee, the gyms on the elliptical machine was broken and there were no weights that I could use. Lightest weights were ten lbs and were being used the two times I went in. Disappointed.

This was the best stay of my life. All the staff were extremely friendly, patient, kind, welcoming, I will definitely be referring everyone to stay here. Jason was the best and safest driver.

In short, The Landing is a good property that could be great, but with so many things in a state of disrepair, it's hard to recommend the property. I know things are tough during COVID-19 and I'm sure they're operating at reduced staffing levels, but this is not an inexpensive resort and I feel the quality bar should be a lot higher. We recently stayed in the 1BR Lakefront Suite, so aside from common area issues, everything I'm describing could only apply to this unit. Pros - Shuttle is super convenient - it's included as part of the resort fee, so take advantage of it - Large and spacious unit with plenty of seating throughout - Living/dining areas have large windows facing the lake - Patio has several chairs and tables, as well as a propane fire pit - great for those chilly nights - Separate 1/2 bath accessible from living/dining area - Main bathroom has heated floors, towel warmer, large tub - Bedroom has a very large walk-in closet and motorized blackout shades Cons - One Tesla destination charger (10kW) but it was broken and would only charge at 2kW (~9-10 miles per hour on my S75) - $40/night resort fee - it covers the shuttle, spa and pool access, and beach access, though unlike many other luxury resorts that charge a resort fee, there were no beverages or snacks included, which makes it pretty steep unless you make judicious use of the shuttle (the beach was closed 2 of 3 days due to smoke and gusty winds) - Don't be fooled by the exclusive beach access - many people have access to this beach and on our first day, it was totally crowded - Motorized blackout shades in the living/dining areas aren't configured correctly - one set of shades doesn't operate at all. We were told to climb through the main living room window to access the patio (LOL!). I was told maintenance would come by to fix it - they never did. - Huge kitchen/bar area but without any glassware; tiny refrigerator and no microwave - While the patio faces the lake, there's a pretty popular beach and parking for the beach between, so you don't really have a good view of the lake. The patio is also pretty open so tons of people walking by and very little privacy - During our stay, water started leaking from the ceiling in the bathroom, dripping dirty, brown water all over the bath tub, floor, and shower - really gross! Needless to say, we didn't use the tub from that point on. We called the front desk and again they said maintenance would come by, but nobody ever did. Thankfully, when we returned from dinner, the leaking had stopped, unfortunately, it started back up conveniently around 1:40am on our last night so we didn't really get great sleep. - The bedroom is close to a high traffic area so starting around 7am you can hear the door slamming quite frequently By the end of our stay, all of the issues just became pretty comical so it definitely made for a very memorable stay. In terms of value for money, almost certainly you'll find much higher quality rooms, facilities, and service at Edgewood for roughly the same price. In the spirit of transparency, the resort did offer to waive the resort fees (but not the $10/night parking fee) and a couple $40-ish breakfasts at Jimmy's - about $160, 10% of what it cost to stay there for two nights.

I'm traveling from Pittsburgh to this place. I made arrangements for a handicapped accessible room as I have my handicapped sister with me. I could not get a handicapped room with 2 queen beds. So I had to settle for a room that she could easily use. The room they gave me is on the second floor and not even near the elevator. For this I'm paying $3,000.00 for 5 nights. When I told them that this was all arranged weeks ago when I made the reservation. I told them that at the desk and she looked at me and said 'did you get that in writing?' THIS PLACE HAS NO IDEA WHAT CUSTOMER SERVICE IS.

My husband surprised me for our 30th wedding anniversary and made reservations at this hotel. It was amazing! We were welcomed by friendly staff, champagne and tour. Our room was very nice and cozy, it snowed during our stay and the bathroom heated floor , toilet seat and fireplace were the best during that time. Lake view was beautiful and We will be going back. I highly recommend!

My husband booked this place. They let us check in early so that was amazing especially when you have kids. The room was beautiful to say the least. It had two beds a little patio and a family area. There was a sink and a small refrigerator. There was also a little desk. The bathroom was beautiful except it had this window that divided the bathroom and bedroom. I did not like the window. The bathroom did get a stoppage but they came and fixed it right away. There was a jetted tub that was amazing. Also the shower had a rainfall shower head. The hotel had a restaurant and a spa. The restaurant was amazing. This place is very relaxing. There is a fire place in the room. The hotel is right across the street from the lake. I would definitely return.

I think they got 5 stars for their location. It's 1 minute walk from the beach. But as far as hotel amenities and service it's more like 3 star hotel. Room service were so slow in our first day and onion rings were missing from our burger. In our second day room service was not even answering so I had to walk downstairs to the restaurant to order and pickup. The restaurant Jimmy's has really nice setups and views but again very slow. Food was taking more than 30 mins to come out. I wonder if it's worth paying $700-800 per night.

Came here with my Wife for our honeymoon and truly a first class experience the whole way! Front of house staff: Extremely attentive, kind, and welcoming. Your experience here is truly a genuine priority of theirs. What was wonderful was how they take note of your interests and accommodations and then pass that information on to the other staff/departments. Restaurant: To say that the food is high quality would be a significant understatement. Braised short ribs were mouth watering! Restaurant staff was so friendly, welcoming, and was already made aware of our special accommodations before we even sat down! Spa: Booked a couples massage and was worth every Penny. Nicole and Louisa were professional and had great attention to detail! The Landing Resort and Spa well surpasses the standards of hospitality, and truly makes the other hotels in the area look bad. My Wife and I will most definitely be coming back for future anniversaries!

The Landing is a great place to stay in South Lake Tahoe. It's set up like a motel where you enter the rooms from the outside. It's 88 rooms with most of the lake facing rooms in the A building. There is free valet but you won't want it if you are in the A building as it is the opposite side. You have the option to walk through the winding hallways for half of it and then head outside to the A building which we had to do when the self park lot was full by us. As most of the reviews stay in the rooms have heated floors in the bathroom and he would toilet seats. Our heated floors didn't work and just flashed an error message. The fireplace was nice as well as the free bottle of water when we got there. We also really enjoyed being able to exit from our patio out to the lake across the street. The service was good and we had a noise complaint our last night against our new neighbors next-door who are being obnoxious and it was handled right away. The Landing is just half a mile from the main part of town where the souvenir shops and restaurants are however we opted not to use the shuttle as we have our own car. We use our own car to explore the tourist spots like inspiration point, the forest, other smaller frozen lakes and some breweries on the other side of town. We did not eat at Jimmy's on site but we did peek inside and it looks super fancy. They also have room service there from the restaurant. The on-site spa smelled amazing but we didn't want to waste any daylight walked in the spa rooms and they were not open late at night. There is a pool and hot tub on site and it's outside. We did not use it and it was always occupied which I thought was interesting since it was pretty cold outside. I would stay here again.

While this is one of the nicest options in the area, it is definitely not a 5 star hotel. For $515 plus tax per night plus a $49 resort fee and $15 self parking fee- I expected more. The room : clean with a comfortable bed . There were a couple nice touches like a heated bathroom floor and a heated toilet seat. The balcony was on the side that looked out to the trees , but those same trees obscured the lake view. Other balconies overlooked the parking lot. The cushions on the balcony furniture were stained. Inside , the carpet was mismatched not in an artsy or purposeful way. The amenities were basic , coffee maker and small fridge. Media : there were no movies or options for streaming services like Netflix etc. The spa was closed. The restaurant hostess was apathetic and had a book out - not professional. There is no lobby or common areas or grounds to enjoy. The area where you can buy snacks or sundries is minuscule. The pool is plain , I've seen nicer at chain hotels. I'm not even sure what the resort fee is for. Wifi ? That's pretty standard these days, the passes they offer for the "beach" by the lake ? I'd rather buy these if I wanted to go, and not pay for something I didn't want. It wasn't "resorty" at all! All in all , I would have been happier with the adjusted expectation of perhaps a 4 star hotel with 4 star hotel prices instead of anticipating a little luxury and some nice amenities and being disappointed.

Had the most wonderful experience at this resort last weekend for Christmas. From parking to check-in to steam room to room service...everything was superb! They leave yummy cookies out by the lobby as well as cucumber water and apple cider. On Christmas Eve, the staff brought us cookies and milk! Possibly because we had kids in our group, but it was a lovely gesture. My family had also asked for an extra roll-in bed and tons of extra comforters. The staff were so friendly and always obliged even though Christmas was such a busy time. Their restaurant Jimmy's is also a plus if you wanted to stop by for brunch.