The Langham, Hong Kong

I had a wonderful stay at this hotel. The location is very convenient, close to shops and restaurants, and easy to access transportation. The room was clean, spacious, and well-maintained, with comfortable bedding that ensured a good night’s sleep. The staff were extremely friendly, professional, and always willing to help with a smile. Breakfast offered a wide variety of delicious options, and the facilities such as the gym and pool were well equipped. Overall, the hotel provided excellent service and great value for money. I would highly recommend this place to anyone visiting the city.

I recently stayed in The Langham Hong Kong and had a wonderful time. The service was excellent, the staff were responsive and helpful, and the food was great. I appreciated the small touches such as the fresh basket of fruit with the room clean and the poolside refreshments. The gym was typical for a hotel gym but got the job done, with nice locker rooms. I loved my room and bathroom — it was well-kept and updated to a modern, luxurious feel. I’ll definitely be back!

The LanghamLet’s talk location. This is the best location to be in. Lots of shops (mainly high end), MTR just 5 min walk underground, malls, ferry to go across to Hong Kong Island and eating places galore. Hotel entrance and reception was excellent. Truly showed the signs of a 5 star hotel. Staff were very helpful and because we had the executive room, we got escorted to 11th floor for a more personal checkin experience where tea and coffee was offered and a staff member was dedicated to assist us. Room was as expected. Modern, nice size, well equipped, and high quality amenities. There was a little road noise heard but nothing that would disturb even a light sleeper. The executive lounge was super friendly and always had some tea or coffee to offer and if you visited during specific times, then you get finger food as well as some sweats to give that extra energy. Breakfast was good but would not say the best on offer, I guess we are spoilt by the UAE Hotels. Even though the breakfast was buffet style, the choices were same everyday, that’s on the continental side, or you could go across the hallway to the Asian side and get some change. There was a good omelette station and the chef was great. Let him know and he would cook the eggs to perfection. All in all, stay was great and I would definitely come back to this hotel.

Excellent position. I was very happy with our room, large, clean and happy to get extra coffee capsules when requested. Arrived via the stairs with large bags but a very quick manager helped with them. Didn't do the breakfast so can't comment. Enjoyed the Chinese New Year dance in the forecourt. Overall, a solid hotel - worth joining their hotel program to get the best price. Spent three nights there. The reception area is pretty busy but our rooms were super quiet.

Our “luxury” stay was a series of delays, misrepresentations, and poor service. After a long flight, we arrived at 5 PM — two hours after the stated 3 PM check-in — yet our room was still not ready. When we finally got in, it reeked of mold. We paid extra for an upgrade, only to be told it wouldn’t be available until 6 PM because it was *being used as a staff training room*. The “city view” we booked was a complete misrepresentation — the hotel is boxed in on all sides by buildings, so there is no view at all. The front desk was cold, disengaged, and offered no welcome or information. Only the concierge team showed professionalism. The breakfast staff, however, were outright rude, with moments that felt discriminatory — attitudes that have no place in hospitality. Far below the standards The Langham claims to uphold. Misleading. Poorly managed. Unforgettable — for all the wrong reasons.

Our stay at the hotel was mostly pleasant the rooms were clean, and the location was excellent. However, we faced an issue during checkout when we approached the concierge (Tiffany) to arrange a car to go to Shenzhen. Without even checking availability, she outright refused to assist, saying it was "too last minute." Thankfully, the manager stepped in, was very helpful, and successfully arranged transportation for us. While we appreciated the manager's assistance, the concierge's attitude was disappointing and not professional. With better customer service in all areas, this hotel could truly excel.

Stayed in late June this year. Excellent service from the staff, well versed in English and very helpful. Rooms were clean and size was great. Really appreciate the large wardrobe in the room, the stable temperature and pressure of the shower and good amenities. There’s a cute fireplace decoration below the TV. Multiple USB ports and sockets available around the room. Multiple port cable to charge your phones available in the drawer of the writing desk. Breakfast spread was good. Continental at the lounge and international at the restaurant behind the lobby. Easy access to the train station which was right opposite the hotel and down the stairs. Very convenient and busy location with multiple shops available near the hotel. Although the view from the room was limited, it was a comfortable stay.

Great position if you want to visit HK, right next to The Harbour. Historical hotel well maintained, good service and clean rooms. Only bad note is that for a 5 star hotel you would expect your room to be fairly bigger than what it is offered. I also used the laundry service, which has unreasonably high prices.

Wonderful lounge off the main reception area. We enjoyed excellent service and two rounds of drinks with nibbles before going to dinner upstairs.

OH MY GOD! Probably the best hotel I've ever stayed at! The service, the room, the people, the ambience... overall such a great hotel! Stayed here for 2 days for a business trip and I didn't want to ever leave! I was treated like royalty. The lobby smelled so good and the hotel suite itself was just AMAZING! I can't explain how amazing this hotel is. Staff: very hospitable! Suite: clean and very very luxurious Buffet: the food was amaazinnnnngggggg Location: smack dab in the middle of the shopping district where it's connected to DFW (duty free), and within walking distance to all the luxury stores and close to everything! It's so nice! I would stay here again even tho it's cost $200 a night! 5 star hotel indeed!

I am slowly making my rounds around the world to check out all the Langham Afternoon Tea locations. This is my 4th location (previously been to Los Angeles, Chicago, and Melbourne). I always enjoy a good afternoon tea experience in a new city and the langham afternoon tea in Hong Kong was no different. The seating area at the hotel was beautiful with the perfect display tiered tray of sandwiches and desserts. They also had a pianist playing in the background to help set the mood. I do not have any complaints as I very much enjoyed myself, however I gave this 4 stars because I would rank this location lower than the other locations I've been to so far. I rank this one lower because although the sandwiches looks really pretty, the taste was only ok. But nonetheless, like I said, I still enjoyed myself! I also love tea places that have both white and brown sugar cubes to add into my tea. Thanks Langham!

We in Asia for a week: two nights at Conrad Manila; one night at Sofitel Macao and then the Langham Hong Kong. All are "five star" category but the Langham as the best service: - at HKG airport, they have a booth and just go there and they will take you to the hotel. No need to wait for a cab, walk blocks to the Uber area, etc. Location is the best in Kowloon. It's across the street from the MTR (subway), there is a shopping mall at the next light (harbor city), the actual harbor is a ten min walk away. I couldn't be happier with the location. The service is wonderful. There are always people in the lobby to help, they do a proper turn down service (bringing ice, bottled water and bedside slippers). There is a beautiful rooftop pool and hot tub, open until 11pm. And thanks to Carmen for all her help. I will be back.

The hotel restaurant from the Langham is know for excellent seafood. A must have for your next trip to Hong Kong. 5/5

Really enjoyed my stay here. The location is just perfect so I was able to go out to shop and come back for a break then go out again. I also loved the decor and especially the lobby. Only negative was the breakfast. I ordered oatmeal which tasted disgusting. Worse than cardboard. Also got a mocha and hot chocolate which were terrible. I recommend not ordering breakfast food and going out instead.

For the price, this "luxury hotel" was very disappointing. While the beds were comfortable, the bathroom hadn't been thoroughly cleaned which is a huge pet peeve of mine. The toilet seat had some old stains on it, perhaps one that can't be wiped off but then they should have replaced the whole toilet seat. Also, we paid for the deluxe city view room and the view looked NOTHING like what was on the website. Our window looked directly into another building. The man at the front desk even told us "to be honest, there isn't really a view at all". If that's the case, please update your website. I've stayed in MUCH nicer hotels for the same price in other large cities, with extremely nice city views and better service. One more thing - our check in time was at 3 pm and they didn't give us our room until 5 pm. They treated us to a drink at their bar, but 2 hours late is pretty unacceptable for an upscale hotel like this one. The only redeeming factor is that the location is pretty convenient. Overall, never staying here again.

This is an absolutely beautiful hotel in Hong Kong TST. It was recently renovated a couple years ago, giving it a more modern face lift. Right when you enter the lobby it's obvious that the ambience and class of the hotel is a notch above the rest. The lobby is gorgeous with plentiful seating , legit lobby bar with wide selection of artisanal cocktails, wine and liquids. The staff is quick and dedicated to making your stay as pleasurable as possible-- a home away from home. The rooms are larger than the typical ones in Hk. Love that there's a working area, couch and sometimes medium size bar with full array of crystal glasses and espresso machine in the room (Moreso in the suites and new rooms) . There's a couple good restaurants in the hotel and the room service is opulent. Great international breakfast with made to order noodle and omelet bar. Outside is a host of shops, an extremely convenient location. Shopping is literally across the street and Central is a taxi away. The hotel can arrange all can rides for you , and the MTR is literally across a small street. Transportation doesn't get easier than that.

Truly a 5 Star experience all the way around. I'm a CA resident who lives near the Langham hotel in Pasadena, so as soon as we heard the Langham extended out to Hong Kong it was a no brainer for us on where we wanted to stay. Their service, ambience and available amenities are second to none. They have a fantastic little bar area, and their high tea experience is a must if you can squeeze it in amongst your other plans. The rooms are elegant and a perfect size for you and your partner, and their room service menu is fire If you are willing to take the splurge and upgrade to the club level, the amenities are superb. They truly treat you like royalty, and you will easily recover the cost difference if you go for a mimosa or cocktail and small bites at some point in your day... all of which are well worth it to have in your back pocket since it's unlimited and delicious. They also have a fantastic spa arrangement. My only downside was that the pool was a bit underwhelming, but I guess when you are on vacation in Hong Kong that's not really on your to do lists as much anyways.

I stayed here recently for a few nights after having transferred from another hotel in town (my girlfriend started her business trip a few days after we came to Hong Kong. This was her business trip hotel). The lobby/atrium is very nice and grand and the service we received upon check in was very good. Didn't really notice much of a service difference after that to set it apart from other hotels though. I didn't like how only one side of the bed had power outlets, but at least they provided a few power converters which was nice. Location is pretty good as it is next to an MTR station, right near Kowloon Park, near a bunch of luxury shopping and Nathan Road, and some of the more local establishments not far away. NOTE: To get across the street to the east, you must go underground for a little bit if you want to get there from right across from the hotel. You can't really cross the street above ground unless you take a detour of a handful of blocks total. I think if you get a good deal on the Langham, then it's worth a stay, though I wouldn't shell out really luxury prices for it based on the fact that the service we got wasn't anything special after checking in. Still a pretty solidly good hotel

-Room-small but decent -Front desk/bellboy : pleasant -Details We checked in late around 11pm. Lobby is near their bar area and they don't manage singer's mic volume. I had hard time listening to the front desk because of loud singing. We are three people, so had one king and one rollaway. They didn't mention about extra charge for rollaway. It was $500HK then 10% service charge on top per night. I hate this kind of surprise! But the rollaway was neatly tugged in and ready when we checked in. All ropes/sleepers were ready for three people which was nice. Concierge wasn't very helpful and their in-room phone doesn't have concierge button. You need to call front desk or service then have them transfer. Weird. Had high expectation and not quite happy although their location is superb. I'll probably stay again due to its location but not by room or service.

Arrive at Palm Court without a reservation and luckily there were tables still available. Tried the afternoon tea set and was not impressed at all, aside for the tea selection. Started off with the savory which was a selection of sandwiches. 3 of the 4 choices appears to be sliced bread folded over to mock a droplet and stuffed with filling. The other was a mini brioche based with filling of some sort. The "droplet" filled sandwiches were dry and most likely exposed to air for a long period of time, losing the softness that you would normally get from a well stored sliced bread. The brioche was not any better and was even drier. Taste of the sweets were very standard and at best, just OK. Although the presentation was much better then it's taste. Mini scones which came out last were good and were accompanied 2 types (apricot & rose) of preserves and clotted cream. Don't think I will be coming back soon.

I loved my stay here, and Kenny the manager was absolutely wonderful to work with when we had a problem when we first arrived. It's a beautiful hotel- both in and out- and RIGHT next to all of the main shopping in Tsim Tsa Tsui, which is a huge plus. We also used the hotel's transportation services for transport to and from HK International Airport, which were very pampering and worth the price. Highly recommended. Didn't get to try the Michelin-starred restaurants here, but will definitely do so next time!

[update] The manager apologized for the smoke personally, which I appreciate so I'm raising the review by a star. Cantonese people do love their cigarettes though so I can imagine it's hard to enforce. But a strict smoke fee policy I do believe can take care of it if the cleaning staff reports cigarette smells while cleaning.

Just checked in. It's 5 in the morning. My little sister is way too tired so I think I will talk to the manager after my sister wake up. I feel like we are living in a SUPER 8. It's really gross. Hair in "FRESH" towel? And I don't know that F**k are these things on the comforter. VERY VERY DIRTY coffee mug. AND THE ENTIRE ROOM is SUPER HUMID feel like the ac is not working. I have been to Ritz, four seasons and many other 5 star hotels in HK. I will NOT choose LANGHAM for lifetime in the entire world!

This is one of my favorite hotels in Hong Kong. Always great service and super clean rooms. I love that's it's across from the mall and lots of restaurants.

This hotel is my absolute favorite of all the four-star hotels I have stayed. Classically beautiful, the Langham experience is made memorable by its professional and caring staff. Each staff member we encounter went above and beyond to make sure our every need and want was addressed. I highly recommend this hotel.

The rooms are spacious enough and include a lounge chair, office desk and chair, dresser and nightstands. The bathroom has both shower and tub. I wasn't wowed by the state of the room (it was in need of updating) but it was clean. The aircon got nice and cool but still felt humid to my midwest US senses. The real wins here are the breakfast (which was included) and the proximity to the subway (MTR). Breakfast here is outstanding with a wide selection of both Chineese and western items all of which were excellent. The MTR entrance is literally next door. Also in a nice area of you want to do some shopping in the malls or shops or step out to eat. Staff is very helpful and friendly and speak English well. This will definitely be my first pick when I come back to Hong Kong.

Best honeymoon ever! Good service, good food! Room was clean and nice. Bed was sooo comfortable. Wing was great at keep our water stocked and our room clean. Hope to be back soon!