The Lansdowne Hotel

The Google reviews are not fully honest: customers get a free drink when they leave a review for the staff .... Room: I was in a 8-bed dorm, big room which is very nice ! BUT AC was not working and we can barely open the windows (old building), which anyways are facing a very busy road, so you can't sleep with open windows (even with closed one it's not that easy). As the place is a bar/concert venue downstairs, don't expect to be able to sleep before 23h as it feels like you are in the club but you are in your bed. Staff: the cleaning lady is a sunshine ! She is always in a good mood and caring for the guests. As for the other staff members (like a receptionist), there are none .... You receive an email with the entry door code (in my case the wrong one, lucky me there was a staff member from the bar there to open the door for me) and then you get the 2 floors up (never mentioned, not very nice when you have big/lots of suitcases) to find an Ipad and do the check in yourself. The hostel uses an App to open the doors and there are meant to be codes in case, however I repeatedly asked for them and never got a proper answer. Apparently the reception is meant to be at the bar on the 3rd floor but no need to go there as you do everything by yourself. Facilities: there is only 2 showers and 3 toilets for the entire hostels, which is not a lot. As the super cleaning lady doesn't not work every day, the bathrooms won't be always very clean ... The kitchen is rather small, like the fridge which are already full although the hostel is not. No oven, so forget about a frozen pizza. As for a dinning area, you'll be sitting in the staircase/corridor on 3 little tables because the only other place is the rooftop, which closes at night and can't be used when it's raining .... There are 2 little rooms behind the rooftop, where you can relax but again, you don't have access between 22h and 7h30. Location: I thought that it will be closer to the centre and the touristic attractions but that's on me. There is a big shopping centre across the road with supermarkets, banks (to open an account when you arrive), phone providor etc As they only use the app to communicate with you, don't expect quick help if you have an urgent request and I was quite annoyed to have several request to extend my stay, quite a pushy method. In conclusion, I went because of all the good reviews, which are biaised for me and I was quite disappointed.

The bouncer was cocky, arrogant, and outright unpleasant. He insisted on searching a personal bag and went through it like he was on some power trip, digging around as if he’d lost something in there. It was over 41°C outside, yet we were treated like criminals for carrying a simple bottle of water — not like we were smuggling vodka into the venue. Being told to pour it out onto the street, with that same smug attitude, was the final straw. Completely unnecessary, disrespectful, and unacceptable. This left a terrible impression, and as a result, this venue won’t be getting our hard-earned money and is receiving the rating it deserves.

These are the gems that we need to preserve, people who runs these are heroes of our times and should be subsidized. These are places for our new generations to express themselves and gather in a cultural environment. Personally I came for the live music (awesome) and had some Katsu with salad which was great

My friend and I had a great experience at The Lansdowne Hotel in Sydney. The staff were very friendly and helpful—especially Carmen from housekeeping, who was always kind. We were upgraded from an 8-bed room to a 4-bed room with a private bathroom, which was a wonderful surprise. The hotel has everything you need, the atmosphere is welcoming, and the extended stay offer they gave us was very generous. We highly recommend this place and would gladly stay again. King Regards Souhail and Amin

Javi & Max are so so lovely, friendly and bring so much life into the hotel! The venue is so cool. The rooms and bathrooms are so clean and it’s such a good vibe :) Defo would recommend to stay and would stay again!

The location might be good and the rooms clean, but everything else is a disaster. The security guard was shockingly disrespectful, and the manager even worse – treating paying customers with arrogance and zero professionalism. They claim you can book easily via reception or their Goki system, but in reality, they simply ignore your requests and show no interest in helping. Communication is non-existent. Don’t expect answers to your queries. Even if you’re above 30, a paying guest, and acting respectfully, they will treat you like a child. There are plenty of hostels in Sydney where staff actually respect their guests – even the one right across the street offers a far better experience.

Went for the emo night with a bunch of friends. The atmosphere was brilliant. The staff are super friendly and fun. Seriously amazing night! Would return for sure.

I would not book this place again. We stayed in a private room and unfortunately had a pretty poor experience overall. Communication was an issue from the start, our pre-check-in inquiries via email and (multiple) phone calls were completely ignored. When we arrived, the staff member who checked us in was friendly, which was a small positive. The room looked clean at first glance, but the furniture was dusty and there was rubbish visible right outside the window. The toilet had a constant unpleasant smell, likely due to poor drainage. Noise was a major problem. There was no soundproofing whatsoever so we could hear everything from the busy street below, the pub underneath, and the rooftop bar above. To make it worse, the hotel didn’t enforce its own noise curfew, and we were kept up by loud guests shouting and laughing in the hallways for hours every night between 10PM and 2AM. On checkout, we were told we could leave our luggage, but were given the wrong pin code and lost access to the building immediately after checking out. Since the place was closed and no staff were available, we had no way to fix the issue and just gave up. It’s a cheap place and might work if you only need a place to crash and don’t care about sleeping well. But if you’re looking for a decent or reliable stay, I’d recommend looking elsewhere.