Lyra Siren
Google
Myself, my partner, and my family have stayed here for over 100 nights. Here is my honest review! ✨
You will NOT find better staff! The reception staff and rest of the team are the best of the best. They are incredibly accommodating, patient, kind, and thoughtful, the best of any hotel (or really any customer service) I’ve ever experienced! Every experience with them was pleasant and friendly. 💛
Parkview is absolutely worth the extra dollars. The view is spectacular, although, the rooms do heat up considerably more due to the sunlight and being higher up. The aircon is an absolute blessing with this, although it does dry the room out quite quickly. Without the Parkview, unfortunately you often get a room facing a brick wall.
Love the designs of the rooms! The artworks, art books, and information about David Larwill is fantastic. The rooms also come with a yoga mat and wellness guides, including Larwill’s own yoga channel.
Shower heads are adjustable and can be brought down for accessibility. Unfortunately, you do need someone who can stand to bring it down for you.
As it’s connecting to the Royal Children’s Hospital, you have access to all of the restaurants, the supermarket, pharmacy, and florist on the ground level. They close when the hospital closes.
My partner has continually gone to the hotel’s restaurant, the Farmacy, for breakfast. He loves the food and their juices, and the staff are always lovely to be around too!
The hotel is right outside the 58 and 59 tram stop, taking you easily to and from the city in a few minutes.
There were a few instances where maintenance was needed in various rooms. The main problems were the lights flickering (the lights have a dimmer function and this often caused problems) and the towel racks falling off the wall in the bathroom, even with nothing on them. Lights were fixed within the day but the towel racks did keep falling off even after getting fixed. Maintenance team was always lovely and respectful!
Housekeeping was always happy to give extra towels, fix bedding, and provide more tea, coffee, and milk. Often very considerate and respectful.
They recently installed new carpet in the floor hallways, and it makes such a difference. It looks so much nicer and is much easier to push luggage on wheels and move in a wheelchair.
The entire hotel is accessible via elevators from the main entrance (including automatic front doors) and the car park.
If you’re going to stay at a hotel in the city, make sure it’s this one. They do not disappoint, and I think I can say that after staying here for over 100 nights. Thank you to the Larwill team for such a consistent positive experience, your empathy, and amazing service. 💛