praveen R.
Google
I had the pleasure of working with Mr. Suneel , Mr. Yogesh and Mr Vikas during a recent wedding event at Hotel Leela Palace, and I must say, they were absolutely exceptional! Their promptness, problem-solving attitude, and dedication to delivering top-notch service were truly impressive.
Despite multiple requests from our client, they worked tirelessly to ensure every detail was perfect, and their professionalism was evident in every interaction. Manoj, in particular, stood out as an all-rounder who went above and beyond to ensure our event was a success.
Shubhodeep, who managed the event, was a rockstar! He was available 24/7, handling hundreds of calls with ease and no signs of frustration. His positive attitude and reassuring words, "Anytime, sir," made a huge difference in our stressful planning process.
The cherry on top was the feedback from our guest, Mr. Chowdhry, who was thoroughly impressed with the team's energy and positive attitude. It's clear that people like Suneel, Yogesh, Manoj, and Shubhodeep are the backbone of Hotel Leela Palace's exceptional service.
Kudos to the entire team for making our event unforgettable! You're truly the epitome of hospitality, and we're grateful for your hard work and dedication.