The Lindsay

The hotel doesn’t match with the international standards as it should be. During the check-out day, while the visitors were outside near the hotel, as soon as it was 12 noon, without the visitors permission they removed all the bags from the room and placed it near the reception and cleared the room. This is totally unacceptable act from the hotel as they don’t have the right to touch visitors’ belongings without them knowing. If something went missing, will they take the blame for it? Absolutely not!

The rooms are small and though I had requested a room with enough natural light, we were given a room with a small window. The runner on the bed was dirty. The fittings in the bathroom were old and semi rusted. Electricity went off twice with no battery back . Breakfast is charged at Rs 354 per person. We were charged Rs 3500 for the room for two of us with no additional benefit. Except for the location, the price is far too high. They should not charge more than Rs 2000 per room per night. I had recommended this hotel to my cousin for day use and the hotel charged them Rs 4000 for two dirty rooms for about 10 hours usage.|Also as far as possible please do not use Agoda because they do not have an Indian office and you are left in the lurch for any assistance.

Very small room, old building and infrastructure, heater won't work, AC makes noise, you hear clearly voice from other rooms, time restriction restaurants and bars. Even the economy room costs higher, starting room rent is 3000 rupees. But it situated in major market area. U will do some shopping. Parking is very tough, too congested nearby area, nit advisable for wanderers, travel lovers and joy people's, it can suit who will do have work in main city, not advisable for others, don't choose this area who have travel through flight, reaching airport takes minimum 2.5hrs.

A place in new market which is the oldest part of Calcutta. Near to park street . Opposite simpark mall, nice stay . Quite an old place but good 👍

I wish I didn’t have to write this review, but my recent experience at this hotel was incredibly disappointing. 2 of my friends and I, three in total, booked an executive room that was advertised as accommodating three guests. I called the hotel the night before our stay (August 9, 2024), and they confirmed that the room could indeed fit three people. They suggested me to book through Agoda for a better rate, which I did, though I mistakenly listed only two guests instead of three. When we checked in the next morning (August 10), I was informed by the reception that I would need to pay an additional 1,120 rupees for the third person, as the Agoda booking confirmation specified two guests. I accepted my mistake and agreed to pay, but the young man at the reception said I could settle the amount at checkout the following day. Upon entering our room, we found it to be a Deluxe room with two single beds and later they added a small bed, leaving almost no space. I contacted the reception, and they claimed this was their executive room. You can see the difference in the photo I’ve uploaded. The next morning (August 11), at 7 AM, I called the reception to inform that two of us would be checking out early due to our flight, while the third person would stay and settle the payment and check out at 11 AM. The reception acknowledged this without issue. However, at 8 AM, as we were about to leave for the airport, a hotel guard rushed to our taxi, saying the reception wanted to speak with me. When I went back inside, the receptionist was very rude, he started with, “Nobody can leave without paying the money.” I explained that I had notified them in advance and was willing to pay the small amount owed. Despite my attempts to clarify, he continued to be confrontational, saying that it was hotel policy and we did not talk about this on the call. I paid the amount immediately, and he took the money in silence. When I asked if anything else was needed, he simply shook his head. So here's my review- Throughout our stay, from check-in to check-out, we experienced unwelcoming and rude behavior from the reception staff. Having traveled to eight different countries and stayed in various hotels, this was the only & most insulting experience I’ve had. Despite my efforts to move past this experience, I still feel deeply insulted by the rude behavior we encountered. Whether or not they had a specific issue with Bangladeshi guests, I believe the management should consider implementing customer service training for their staff. With over a decade of experience in customer service, I feel strongly that all guests, regardless of their background/nationality, deserve respectful and professional treatment.

The rooms doesn't look like the pictures at all, its very old and rusty. All the infrastructure like the AC and the walls look like they are built a century ago and almost broken and untidy. We had to checkout from the hotel seeing its pathetic condition in some time and the management still refused to give us a refund. Very bad experience with the hotel.

I went to the rooftop restaurant. Great views and excellent service. The staff are very friendly and mix a very good whisky sour.

Rooms are average with old fashioned facilities. The window AC was making noise and the room refrigerator was not working. Overall it's a good hotel but you expect better at this price.