The Lismore Hotel Eau Claire - a DoubleTree by Hilton Hotel

I will start out by saying that the staff at this location do whatever is needed to make you stay great. Check in was great and included a warm chocolate cookie. Later I came back with a question on the bill and this was explained with great care. The room was great, it had double shades to make sure if you wanted a dark room you could have one. It was clean and even included a note welcoming me to the hotel from the house keeper. The room included a safe, a mini fridge, and free wifi. The hotel also has a fitness center that looked very nice. Overall it was a great stay and I would stay again.

The Lismore was a great place to stay. It was a short walk to everything in the downtown. We stayed in room 807..the only room with floor to ceiling windows for both bedrooms! The view was SPECTACULAR! The beds were comfortable and bathrooms were well equipped with towels and sundries. My one and only issue was the cleanliness of the living room. The floor, couch cushions and chair had some obvious stains. We didn’t use this area. The kitchen was a great benefit as we had leftovers from local restaurants. I would recommend it.

Overall a great stay. Room was very clean, bed and pillows very comfy. Staff were friendly. Check-in staff and desk very helpful. Service staff in hallway always smiled and said hello. Love a clean bathroom and nice towels too. Convenient discounted parking that they can charge right to your room through plate recognition. Fitness room was very nice. Plenty of nice equipment and well maintained. Restaurant food was good. I remember Hilton Hotels used to give honors club members a bottle of water when checking in, and I miss this. Lighting in room was not great— good lighting in entryway of room but there was a desk and a bar/counter with no light to see by. Coffee maker on counter but no outlet there so had to carry it over by nightstand to plug it in. When using the coffee maker beware it only dispenses on the left side! Well marked and totally my fault that I put the cup in the center and had a mess to clean up—but one of my fellow travelers also had the same problem. I imagine it might happen often. Overall a fine stay and I would choose the Linsmore again.

Bed bugs in room 612. The lack of concern or apology while I was explaining the issue to the employee at the desk was my first hint that this was a common problem at this hotel. The employee didn’t bother asking for a picture or any more details he just seemed apathetic and frustrated that in my hurry to leave the room I didn’t grab the key card. Nothing was done to remedy the situation or apologize for the inconvenience. I was made to feel like I was being an inconvenience because I wanted to change rooms. If I had looked at other reviews before picking my room I would’ve avoided the 6th floor completely. I was moved to a different room on the 6th floor which seemed clean but then I found a stain on the sheets. When I went down to the front desk to ask for a clean sheet set the employee said “well how bad of a stain is it?” As if the expectation should be for me to sleep on a stained sheet after I just got moved from a bug infested room. I did eventually get fresh sheets but this experience hasn’t been great. Even after spending an hour checking all the furniture in my new room with a flashlight I feel uneasy sleeping in this hotel. Edit: editing to add that no compensation was offered for the inconvenience.

The perfect place from which to explore Eau Claire. It has everything you will need, great restaurant, coffee shop, and place to party after a long day. Room is fun with newspaper-like wallpaper on the wall behind the bed. Staff is great. Parking is public parking garage with reduced rates.

A cute, stylish hotel in a great location. Badly needs some basic maintenance, though. I stayed for 4 nights over marathon weekend and had a corner room on the 4th floor. Pros: - Staff are friendly and helpful - Blackout shades are great - Love the room design - Mostly clean (except for dust buildup in the AC unit) Cons: - The windows are not insulated at all. As soon as I walked in, I could hear the tires of every car passing by. That means hearing people talking as they walked below, the music from the speakers on Barstow, and engine revving and honking until midnight or later. I was even woken up at 1am by a man shouting in the street. My best solution was to use the Calm app on the TV to play rain sounds at a loud volume to try to block it all out. - The mattress desperately needs to be replaced. It was uneven and slanted toward the side that most people sleep on. It also sank during the night, making it really uncomfortable and unsupportive. - The corner couch had a bunch of broken springs, making it also uncomfortable to sit on. Replace the windows, mattresses, and couches, and this hotel will be great. Until then, it may be best to stay a little further from downtown to find better quality and sound sleep.

Fantastic stay at the Lismore Hotel Eau Claire. The room was clean and well-appointed. The lobby area was gorgeous. The absolute BEST part of the stay was Heidi at the Front Desk - she was kind, knowledgable, and made sure our stay was phenomenal. Heidi rocks!

The rooms are amazing. Comfortable and just what you'd need for a stay in Eau Claire. Service is great and the location is fine. The parking is in a parking garage. Which is wheelchair ecsessable. Room service. There's a rooftop bar, resteraunt, and a cafe! One of the best in Eau Claire.

Good location, parking ramp and warm Chocolate cookies! What more do you want? Oh yes and a nice room with a view and comfortable beds. Will stay here again.

While working in Wisconsin for a week, we were lucky enough to stay at the Hotel Lismore in March. Our great experience started at the front desk with one of the most helpful hotel employees I've ever met. She gave us excellent recommendations for everything from restaurants to grocery stores. The bed was extremely comfortable. The pillows were dreamy. Centrally located and very walkable area.

Excellent service, staff was amazing and highly recommend using the Hilton Honors app for booking, check in, and chatting with front desk. Room 805 was great!

Its a good place to be and have coffee or sandwiches, the problem they have is some of their staff is immature, to the point of dynamics like name calling of steady customers, nicknaming, really immature attitudes akin to middle school children. This lack of work ethic is the main problem that some businesses in downtown Eau Claire have and they wonder why they lack business? Its your employees!!. Im not an expert but every single customer that has a positive experience is likely to go again and again over a period time. Thats basic logic, but if a customer that goes there and spends over 20 dollars gets to get bullied or verbally harrased or talked about, downright disrespected. I dont think thats a welcoming environment. An if your employess happen to be young, just train them that they are in the hospitality business, they dont have to like their customers. Theyre only concern should be having the work ethic to do their job right and grow skills they can use in their professional careers later on..if your not good at something simple, your not going to be good at something harder. And to end, this opinion. Freedom of speech is one thing, slandering others that you dont even know is something less..

Back for a second visit. Got the same room as last year. District 27E2 holds their convention here every year and it sounds like the hotel works well with the Lions giving g them the best price and experience they can get as a nonprofit. The convention center is attached to the hotel. You can access it by leaving the hotel lobby via parking ramp and a short walk to the building. Or, you can access the Convention Center from the elevator from your Floor by going to the basement where you come out by the workout room. Then follow the hallway around to the street level of the convention center. There is a nice little coffee shop that opens early. The Hotel restaurant has a brunch but doesn't start until 8 am which co-insides with the start of our Convention. I use room key entry on my phone so go directly to my room but I heard that upon arrival guests were given a warm chocolate chip cookie. Friendly staff, nice beds. We had a corner room that overlooked the river and at night lighted trees and bridge. Our room had two walls of windows which gave a great view but took a bit of time to close and open the shades. Bathroom a bit small but had a nice walk in Shower. The closet was not very useful to hang dresses and slacks as the bottom half held a room safe. But, there were pegs on the wall at various heights that served the purpose of hanging longer garments and our coats. There was a 2-piece sectional couch that did t seem as Comfortable as last year. Thinking that the springs are getting worn down. Same with the desk chair. I thought I remembered it having wheels last year. This year it did not and it could really use the wheels as it did not slide on the carpet at all. If you needed to move the position of the chair you had to stand up, move the chair, then sit down again. Some of our group visited a bar across the street from our room, which made it handy.

Eau Claire, Wi. This has always been a good place for a nights sleep. Spacious rooms with reasonably quiet AC units. Eventually a quiet one may be invented? Fast elevators. Comfortable bard. Big shower with quick hot water. A great restaurant and coffee shop on the ground floor. Complimentary parking in the next door garage. Nice walking trails all about town. Very polite and helpful personnel.

This hotel was great Staff was helpful and friendly Trendy in small town Long story on this one. I'll try to condense it down to a Reader's Digest version. Drove to Eau Claire from the Twin Cities on a whim on a Sunday. 90 minute drive. Also decided to spend the night on a whim to enjoy all the town had to offer. Was kind of aware of this hotel and it was super close to where I was when I said all in. Did a Google search. Provider I was unfamiliar with called Traveluro popped up as the cheapest. Despite having reservations, booked through them. Got to the hotel 15 minutes later. No record of my reservation. Called Traveluro. On hold for over an hour. I moved up and down and back again on my position in line and wait time. Gave up. Did some Interwebs research on Traveluro. Their legitimacy is very much an open question. Decided to book the room through the hotel directly and close out and request a new credit card through AmEx. Heidi at the front desk was very empathetic and helpful. Beat the Traveluro price by a good bit. Room was really cool. Nice views from seven floors up. Had a good and comfy night of sleep. Still fighting with AmEx and Traveluro over the charge. The hotel does not have a record of my reservation for well over an hour after I booked it through your site and was on hold for an eternity when I called you. Not my problem. Will never pay the charge. Close out the card before I'm forced to pay for this non-service. Hotel and staff were awesome, though!

Staying at the Lismore was a treat! I had an absolutely wonderful experience. The staff was very nice, explained the amenities, and to have parking including is an extra bonus. Andrew at the check-in desk was helpful and kind, and made sure I had all my questions answered before sending me to my room. The hotel is modern but comfortable. My room had a great view of the downtown! The only recommendations I have is to have wheels on the chair for the desk, and consider having traditional shades instead of remote-control as they are a little difficult to use.

This hotel was wonderful, from staff, rooms, food -- everything was great! The only critique I have is the TV sizes should be larger as other similar level hotels have 50-70" screens. However, I would stay here again in a heartbeat if back in the area. The in-room food & service from 'The Informalist' on-site restaurant was fantastic! I only wish I could've eaten there in-person, but dining room service was still closed. Great job, Lismore Double Tree!

The hotel was in a good location and the rooms were clean. the staff was very unaccommodating when I asked to delay my checkout by 15-30 min and told me they had the right to remove any of my belongings if left there after 11 am. i will not be staying there again and would recommend other accommodations for anyone that wants to be treated with any kindness or respect.

The hotel is still great. They upgraded my room due to my Hilton status and the room has a great view. COVID requirements have changed now where everyone is required to wear a mask regardless of vaccination status. The staff were very polite and I plan to try the restaurant out tonight (0 degree day doesn't lend itself to much venturing out...)

Great hotel, close to the university, friendly staff. The room was clean and comfortable. The staff was very helpful and accommodating.

I hate to write bad reviews, especially as a Hilton Diamond member, but I ran into a unique situation that really bothered me. Let's start with the positives though. The building is beautifully renovated with cool amenities - nice restaurants, bars, coffee shop, and gym. The rooms themselves are very well done - old school wallpaper, nice view, unique bed setup, and nice bathroom. I was very excited to enjoy my room, UNTIL I noticed a bunch of hairs on the seat in the room. I thought, "Well, maybe the cleaning staff just rushed a little bit because of a busy night before." Then, I was about to sit on the end of the bed seat, and, guess what, grey hairs on that one. Oh god..... then I looked at the table side desks and there was an open beef jerky bag chilling there. Still, that's not all. While I figured I'd maybe be switching rooms, I wanted to look out the window one more time to enjoy the room. I can't make this up, the window had a big oily smudge on it and the window sills were extremely dusty. I just thought to myself "Wow. You can have 4 star amenities but your cleaning can't even reach minimum quality." Very disappointed. So I call down to the front desk and they tell me they will reach out to the cleaning staff then call me back. Five or ten minutes roll by and no word. So I call again and it rings for what seems like a long time. When a person does pickup, they tell me they are coming or they can switch me to another room. It was a little annoying because when I asked about the other room, the details weren't easily given to me. For instance, I had to ask which room, what kind of layout (because my layout was awesome), and price. The details weren't readily provided and it wasn't the same type of room. So, I opted someone to clean the room. Not sure if I had faith the other room was cleaned. Lady comes up and she says I can't be in the room with her while she is cleaning. That makes sense given I'm a 6-4 and 220lb guy and that can be intimidating. Plus, it's probably a company policy. She further says that I can come back in 15-20 minutes. I didn't know what to do and so I went to the coffee shop and spent somewhere around $15 chilling. And, that's the story. Overall, I think I was just disappointed because even the 3-Star hotels I stayed at never had these problems, and I travel for a living. Plus, I stayed at the Oxbow the night before and it set the bar pretty high, which then only made the let down that much worse. PS I'm not sure what the "Make it right" policy is, but cleaning a room is a bare minimum. Sorry about the jab, but I'm just disappointed.

My family and I stayed here several days while visiting relatives in the area. All of us really enjoyed our stay. Apart from being a hotel, The Lismore has a restaurant with a rooftop bar and a coffee shop that attract crowds students and 30 somethings alike. The location is clean and modern. At check in hotel guests receive a complimentary welcome bag with Dasani water and The Signature DoubleTree Chocolate Chip Cookie. The rooms are cute and very well decorated. Bathrooms are better than most, but the shower doesn't keep water in well so you'll find yourself snooping up the floor, ask for extra towels.

Convenient location. Parking was easy, staff were friendly and helpful. The room was clean and bed - very cozy. Wish I could take the bedding home with me. Temp is adjustable, would recommend bringing fan for noise. Coffee shop open early- delicious. Room service menu is not impressive, limited options. Would still stay here again when more things are open!!

First I will say that we prefer Double Tree hotels have been satisfied with other locations. The Lismore is no different except that the kitchen and restaurant are in adequate for the location. My party of 5 wanted to eat lunch in the Informalist and was pretty much told not to expect timely service because their "patio was poppin'" and they only had 2 servers. We decided to eat elsewhere. We ordered room service for breakfast which took an hour to get ready. The menu was incorrect and we were forced to order ala cart with the food being plated "family style." I went down to inquire what the delay was and was subsequently given no real reason as to the delay but more so an excuse which pointed to the kitchens capacity for pushing out food. I will sleep here again, definitively won't eat here though.

Great experience! From the front desk check in to the room cleanliness and room service, this hotel was exceptional. Helpful staff, on-site restaurant and coffee shops...and located in the heart of downtown. Close to lots of good running!!

The roof top bar is a loud spring break gathering place. Do not stay here if you want to sleep earlier then midnight. As a honors member that travels here often....it is the last time.

I felt like I instantly transformed into a cool hip kid as I stepped into The Lismore Double Tree Hotel. You know how some places just lift your mood? This hotel had that affect on me! I had to take 3 fights from ONT to arrive to EAU, and at the end of the day I was tired and cranky and was expecting to arrive to a sad dilapidated room for my business trip. I was instantly positively surprised :) Lots of pros: 1. Clean, new modern hotel decor 2. Pleasant and helpful staff 3. Large minimalist room 4. Lots of charging stations bedside 5. Clean bathroom with good water pressure 6. Hotel has a cocktail bar - Dive (didn't try) 7. The Informalist restaurant is attached to the hotel - grabbed a quick bite and enjoyed it. 8. Wifi (free) worked great I don't see why I'd say anywhere else when I'm in Eau Claire next time. Note: Parking isn't free, but the garage is literally next door to the hotel. Self park for around $6 for the night. Hotel also offers valet parking.

Funky doubletree in downtown Eau Claire. Lots of weddings going on it seems. Awesome bar "Dive" with top notch bourbon and crafted cocktails. The restaurant has an open kitchen and quirky cooks with beards and weird hippie vibes. Cute wait staff. Mixologists at Dive were knowledgeable and friendly. Rooms were spacious and clean. Parking garage is a nightmare for those who drive large vehicles. (Not fault of DT, just how it was made). Use valet!

Boutique hotel in the historic downtown Eau Claire. I cannot sayy enough nice things about my stay. $9 valet, excellent customer service. Amazing loft style rooms with an exceptional bed that I melted in. Great amenities on site. Check out EC/DC coffee in the morning. Highly recommended if your traveling in town.

Wait time was off the chart for breakfast but well worth the wait. They improve every time we go. Nicely done!

We stayed here last weekend to celebrate Valentines Day with my wife. We checked in around 6PM and the hotel was able to get us a king bed. With Diamond status, we got free breakfast vouchers and drink token along with two bottles of water in the room. We skipped the cookies and dropped off luggage in our room. We went to dinner at the Informalist restaurant where there was a live harpist. We got the Valentine's Day couples dinner for $49.95 from a special menu. The selection was nice from pheasant, scallop, and pork chops for main meal along with side salad as well as champagne and chocolate covered strawberries. There were even macarons which we brought back to our room. The king bed was very comfy and nice sofa along the corner window view of Eau Claire bridge. We woke up the next day and I did some exercise in the fitness room. Then, we went for breakfast at the Informalist. I got a pastrami sandwich with fried egg on top. My wife got ranchero huevos which was pretty decent. Parking was easy and cheaper to do self-park vs. valet which was $11. Checkout was fast and easy and would come back here with the great service.

I am beyond disgusted with the Lismore's treatment of the customers of ECDC. I bought one $5 tea at 2 pm and sat and did homework for two hours. In my time here 3 cops showed up to kick our three homeless people who were sitting in the lounge area quietly and respectfully enjoying their coffee. They bought more than me and my friends did and were kicked out for nothing more than being homeless. They were here for a shorter period of time than us and did absolutely nothing to disrupt the atmosphere. I am never coming back here or supporting The Lismore, Informalist, or ECDC. It's 8 degrees out and in the dead of winter around Christmas. Where's the spirit of care and compassion? Disgusting.

I think the hotel is wonderfully located. The decor is fine for the location. I did not appreciate the transfer ROA line that the reception knew would not respond. Their are trying, but I don't think they are doing well with the COVID situation.

We stayed one night in a King room. It was a corner room and had a good view of the Trestle bridge. We were on the fourth floor. That night, a Saturday, the windows allowed all the noisemaker's drunken exclamations to accompany us to sleep. The room itself was spacious, however the couch and desk chair were very uncomfortable and there was no way to get any lighting to accommodate reading on the couch. Partner exclaimed "this must have been designed by a man! What a waste of graph paper!" We ended up putting one floor lamp on the waste basket. The bed was pretty soft, and nice thick pillows to put over your head to block out the noise! The bathroom was well appointed. Staff was great. They gave us extra cookies when we asked. We paid for the valet parking and they were johnny on the spot. I was very glad we didn't seem to have next door neighbors since the walls were so thin. It was very nicely located near the new Pablo center, our reason to be in town, but having another occasion to come to Eau Claire, we'll find someplace else.

Staff at the Lismore is fantastically helpful. They go out of their way to see that people are happy. The rooms are also super cute. I'm stoked to stay here when i'm in town. Rooftop bar is also ace.

I checked in late the other night and the gentleman at the desk was exceptionally professional. He honored competitors rates and despite phone interruptions the process went very smooth. After getting my luggage up to my room I notice a minor issue in the bathroom and called down to explain what I found. Patrick was so apologetic and immediately sent another team member up with a key card to a new room. The gentleman that came to the door from guest services was also very kind and offered help with my luggage. As it turned out, the new room was facing the opposite direction from the previous and the view of the bridge was stunning. I considered that a subtle yet genuine upgrade. Thank you again Patrick for your prompt and sincere approach to remedy the situation. Five stars.

There are some nice amenities at this hotel - such as valet parking, nice lobby, restaurant, bar & lounge. We had a good meal in the restaurant. The negatives so far - we thought in getting a suite there would be privacy between the bedroom and the living room area (which has a pull-out bed). Soundproofing is non-existent between the rooms. We are listening to our neighbors who we can hear as plain as day. We hear their TV like we're in their room. When I asked my wife about the pretty lit-up bridge we can see from our room - the neighbor answered my question! The sound seems to travel either through the heating or seams between the room walls and the concrete. Either way, if you spend this much you hope for more privacy so that is disappointing. Update: it's the walls that are paper thin. This hotel is an acoustic nightmare. Listening now to loud talking and swearing in suites on both sides of us. Management apparently rents it as a party hotel. AVOID THIS HOTEL unless Motel 6 is full and you can't find a suitable parking lot to stay in your car. Or a freeway under pass. All of which would offer you more privacy and quiet.

Great hotel room, location, and staff 5 stars BUT Very expensive for there to be no included breakfast, no included parking. Don't be fooled by the restaurant downstairs (ecdc), they offer terrible and overpriced coffee and food.

i've been to a lot of hotels in the past two years and this was one of my favorites. the staff was really welcoming and the room was great - i loved the location (really cozy town with things to do all right nearby) and i would love to come back and if i do i would stay here!

Customer service is pretty bad for such a nice hotel. I made reservations at the hotel and realized that the hotel was a hour and a half from Wausau, WI. Even thought I called to cancel before 12pm, they still charged me for one night. The manager name was Pete. If this is the service level agreement with Hilton, I will no longer stay at any Hilton associations.

I absolutely Love staying here. Guest check in is wonderful, warm cookies who can ask for more? The premium suites are Amazing but all rooms are still great. The one thing I wish they would change in the rooms is the wallpaper.... I Highly recommend Breakfast! So much food, I've never had more delicious breakfast potatoes & the homemade jam changes frequently. Very very good! Two thumbs up

This is a beautiful hotel in a wonderfully friendly city. We made reservations months ago so I could accompany my daughter as she runs the Marathon here tomorrow It is close to $300 a night with taxes included and I just called to ask for a late check out tomorrow after her race and was told "we already have 10 people asking for that so cannot accommodate that". Most disappointing for what we thought was the best place to stay in town

This hotel is an absolute pleasure to stay in! I travel a good bit for business & the Lismore is amazing. It feels like the staff and management love what they do in every detail. Even the shower head is turned so that you don't blast yourself with too hot or cold water! Highly recommend!

Wonderful hotel. Helpful staff, cute coffee shop on the first level, relaxing views (ask for a corner room), and nice clean room! We'd definitely book again.

Love this hotel in Eau Claire, everyone is super nice, the hotel is located downtown and they have an awesome restaurant, cafe and lounge/terrace. The rooms are fully equipped with USB connections for all your electronics, they have valet parking and for breakfast you can have a super healthy green smoothie. Literally a gem in downtown Eau Claire.

This is an extremely nice hotel. The lobby is well decorated and the room design is fancy with some clippings of an Australian newspaper on the walls. I was disappointed to find that there wasn't a microwave, especially since there isn't a complimentary breakfast. There are however complimentary cookies that you can ask for at any time! & they are delicious! I ordered room service one of the nights and though it was pricier than I expected, the employee was very sweet. The fitness center doesn't have a large amount of equipment but it was more spacious than others I have seen in the past. Overall, I was happy with my experience.

This hotel is amazing. The lobby is wide open with great views and lots of windows. Indoor connection to the EC/DC coffee shop and The Informalist restaurant, while you walk upstairs to The Dive cocktail bar. It has great rooms and quite a bit bigger than normal Doubletree Hotels. Bathrooms have modern amenities with walk-in glass showers. It seems as though most rooms have a beautiful view of downtown Eau Claire for its one of the tallest buildings there. It has sidewalks and running paths close and connected to the hotel.

As a student at UW Eau Claire I have always studied at ECDC which is attached to The Lismore Hotel, so I have gotten to know the staff fairly well! With my many days and nights studying there, I saw Jean, an employee on the custodian staff go above and beyond for her work each and every day. She was kind to every guest that entered the hotel, and always left the hotel in incredible condition. Jean was quiet but always so polite and caring, and she truly puts everything into her work. People like Jean; hardworking and kind, are the reason that hotels like The Lismore are able to run smoothly. Often times Jean's position can go unnoticed or fly under the radar, but it truly is one of the most important jobs and it keeps the place up and running! Thanks Jean for always making my time spent at the Lismore so awesome!!

So we decided to take a weekend to EC. It's been awhile. I picked up this place from the Hilton Honors program app and it was only a few $ more than the two local Hamptons. Being in the "new" downtown also seemed like a good idea. Turns out is was. This building has been through a lot and it's nice to see someone turn it into something quite appealing. The weird quirks and modern design work really well. My three interactions with the front desk staff were positive. The rooms still look brand new and have some interesting layouts. The pod in the middle of the room is a bit weird, but it seemed to work just fine. Everything in the room was very clean. Windows have double shades and really keep the light out (which is important to me). The only negatives: 1) Talking elevators. They scared me every time with the "Going up", "Going down", "Third floor" and the like. It's creepy. 2) The windows (even with the shades down) let in too much sound. Even on the 7th floor I could hear people at street level. This doesn't even happen in buildings in Chicago (you know, like somewhere that's really noisy). It's just some odd quirks to an otherwise great hotel. We'll be back, and I'll be ready for the "going up" talking elevator.

This is a fantastic hotel. I honestly can say I liked everything about it. Rooms were great, staff was courteous and responsive, and the restaurant was awesome. I was there for a conference and the conference rooms were very nice as well. The location within the City of Eau Claire is very convenient. Walking distance from a number of bars and restaurants. Hilton did a great job with this renovation/transformation!

Very nice hotel. Rooms have distinctive charm. I recommend this hotel and will stay here again.

The Lismore was a great hotel and a great value! Right downtown we could walk to everything. We stayed here for a wedding over the weekend and absolutely loved our corner room (215). We took advantage of the Dive Bar in the hotel and the Informalist restaurant attached and the ECDC coffee shop as well. The staff was super friendly and helpful. We parked in the garage next to the hotel which was $11 for over night. Would have been nice to have free parking. Other than that we really enjoyed our stay!

Very unhappy with the level of customer service this hotel has. When we checked in the lady at the front desk said she didn't have access to setup the digital key which is a prominent feature about this type of hotel. Also there was blood on the glass in the shower of our room so we did not use the shower very disgusting. All Hilton hotels did was offer to give me 10000 HHonors points. When I spend 130 per night it was totally not worth it whatsoever. They should compensate me more than just the points

The Lismore is the place to stay! It is classy and comfortable! The employees seem to love what they do and they have cookies at the front desk!! The beds are comfortable and the showers are set so it doesn't blast you with extreme temperatures!! IF YOU HAVE A CHOICE, STAY HERE!!!

The Lismore is a new (new owners and complete overhaul renovation) hotel in downtown Eau Claire, Wisconsin, and what an upgrade it is! It can be pricey at peak times, but off-times are less costly. Either way, this place is WELL worth the money, especially given that its local competition is ho-hum and tired chain hotels. I gave it 5 stars for providing a wonderful respite for weary travelers who are accustomed to city amenities. The lobby decor is urban-chic, with industrial touches like pipe stair rails, cement flooring, rustic wood accent walls and modern lighting, all of which is tastefully done and reflect a clean and sleek aesthetic. Shout out to GRANT at the hotel front desk, who not only was exceptionally helpful and informative, but who was personable and friendly as well, assisting us with everything from cookies (and, might I say, YUM while I'm on that subject...chocolate walnut, even warmed up!), and the hotel's mobile app. Valet parking is a steal, completely convenient, and provided by on-their-game attendants. Guest room accommodations are delightfully contemporary as well, with very comfortable beds and bedding, beautifully appointed bathroom and shower, and easily controllable HVAC system (THANK YOU SO MUCH). As others have commented, a microwave is noticeably absent, so keep this in mind if you're the type to take dinner leftovers back to your room with plans for a hot midnight snack. The hotel lobby is wide open so at first seems a bit confusing, as the seating area is off to the side of the front desk not in front of the desk as is more typically seen, but upon closer study makes perfect sense as it serves double-duty as additional seating/working/resting area for the new EC-DC coffee shop located without barrier just a few steps away. EC-DC serves AMAZING coffee drinks and delicious baked goods, and we found ourselves frequenting it several times as we came and went throughout the day. Barristas there were quite friendly and accommodating, and they new their coffee stuff! :) Also housed in the street-level of the building is the new Informalist restaurant -- a bit pricey but completely delicious fare for breakfast, lunch, dinner or dessert. We have eaten there on several occasions now and have never been disappointed. In warmer months, there is patio seating that is spacious and fun. On the second floor is The Dive bar. Yes, you read that right. But it's not a dive. It was so named because the pool of the old hotel used to be there. Haha. The bar has all the ambiance and all the fun, with a deck and bistro lights to make it even more so when weather allows. ONE NOTE: If you like your hotel room dead quiet, make sure you're not located too close to the bar. If you're on 2nd floor, you'll likely hear bar-goers until last call. We were about half-way down the hall on 2nd floor and could hear some mild conversation murmurs, and we weren't there during the weekend which I assume would be even a bit more lively. All in all, we're ecstatic to have this place in Eau Claire -- a town we travel to or through quite frequently. WELL DONE! UPDATE and another SHOUT OUT to hotel front desk agent, RACHEL! On our latest stay at the Lismore, she made us feel especially welcome with warm cookies for our group and special help with our room. It's obvious she loves her job, this hotel, and the people she is serving -- what a refreshing change that is from so many other places! :)

Great hotel but useless if you need to eat before 7 am. Does not work for business travel.

Poorly managed. The staff here are rude and not at all accommodating. Stay here if you want to feel like an annoyance. You'll end up paying far more than they quoted after they add a bunch of charges and fees. This was by far the worst hotel experience I have ever had.