The Listel Hotel

Extremely comfortable beds, excellent service. Especially loved the coffee service in the morning. The only downside is the overnight parking is more expensive than the surrounding hotels, but it is valet and you get unlimited in/out privileges. Lots of restaurants and shops in easy walking distance and Stanley Park is a 30 minute walk as well.

Location is good if you do not need to be right downtown. Great for shopping, restaurants and safe area. It's only a three-minute drive to downtown. More social environment since it attracts international tourists. Forage restaurant terrific. Staff are friendly, like the extras...french press coffee delivered in the morning and wine tasting at end of day. Original art works displayed throughout hotel. Like any hotel in Vancouver, prices are high. In that context, Listel is a good value.

We had such an amazing sleep in the comfy beds and although in the thick of the hustle of Vancouver, it was really quiet in the room. Something we hadn’t experienced in previous Vancouver stays. All staff were warm and friendly and couldn’t help us enough with all our requests. The location felt super safe and was short walk to Canada place, Stanley Park and shopping. My only regret is that we didn’t stay in this hotel for our entire Vancouver visit.

Good room for the price. The service are good—they have wine hour for guests and our room was lucky enough to get free French-press coffee in the morning. The location is also great. It’s nearby many restaurants and not far from attractions. We didn’t have a car and travel by Uber so we didn’t have any issue with the parking (which the receptionist said it would be tough to find parking spots). I would recommend this hotel to anyone

Great location with everything nearby. Helpful staff. ||Nice bonus with free E-bike rental for 3 hours, which was enough to make a tour around Stanley Park for me. The lady at front desk patiently showed me how to use the E-bike and easy way to go to the beach and double checked the brakes.

Hotel staff was very helpful, easy checking and check out. Hotel is in a nice location but you need to walk to most places, the hotel was clean and you get towels and cleaned every day. I wish a little bigger room and may be be able to cast video from phone to TV ||Besides that i totally recommend it

Excellent location with friendly staff and good quality services. The hotel is with an area that is full of restaurants and shops. It is also a walking distance to Stanley Park. It is accessible by car or bus. Staff are friendly and helpful. They have complementary still and sparkling water stations on my floor as well as complementary served-to-room coffee. Room service is also excellent 👌 Our room on the 5th floor has a nice view of the street and little view of the ocean, which was great to see in the mornings. My wife and I appreciate the nice art in the hotel. I also used their nice gym area. It is a highly recommended hotel for a short or long stay in Vancouver.

The best bed I have ever had in the hotel. Very clean, cozy and quiet stay. The washroom is a bit small but still okay. Close to many great restaurants with reasonable price!

Prior to our first visit to Vancouver we chose The Listel Hotel because of the proximity to various attractions, top reviews, quality of the rooms and amenities (they offer free 3 hour e-bike rentals). My first impression started before we arrived at the hotel. Thank you to Cana and her team! It was my wife's birthday and I had called to request a few things for our room like flowers, chocolate and a card. Besides what I requested, they also added a bottle of wine. Once we got into the room, we were pleasantly surprised with the beautiful arrangement of flowers and one of the best if not the best views in the hotel! Coincidence? Maybe. But based on our initial experience, we think it was planned. Oh, another thing was we used the ice bucket for the beautiful flowers but had fallen when we left the room the next morning. The reason we knew was that the ice bucket was replaced by a vase. Another great customer experience! Bed was super comfortable and room was very comfortable. The staff was also very friendly and helpful! We will definitely be back when we're back in Vancouver! Thank you again for a making our first visit a memorable one!!

I'm updating my review even though IMO it's still current, only to note that sadly this hotel is closing in late November so the building can be rebuilt as a tower. The Listel is slated to return when the new tower opens in 2028, but sadly we're going to lose this great hotel for the next few years. However, I've recently stayed and the quality has not dropped off at all. It's still a great hotel to stay at on the West End and is still worth staying at while it remains open. This is a very nice hotel on Robson in the West End, clean and elegantly designed, friendly and helpful staff, but surprisingly down to Earth for a hotel this nice. Rooms are above 1st floor and offset from Robson, closer to the nearby alley road, which is quieter. But in general Robson and nearby adjacent Jervis don't tend to get too loud at night. Even when I've had a room facing Robson I've never had noise bother me at night. There's a ton of dining options up and down Robson, as well as their associate restaurants attached to the hotel (Forage and Jervis Joint). One note: The rooms have a fridge but no microwave, plus some rooms have a shower but no tub in bathroom (to their credit, many of the nicer hotels also don't guarantee a tub). If a bath tub is important, be sure to ask for a room with one. And given most people stay here to be near so many restaurants, you might not want a microwave anyway! Fixtures are fairly up to date and well designed. The A/C works great, and the windows do crack open if you want outdoor air. The hotel's uphill from a lot of the West End action on Denman as well as from the Waterfront and Stanley Park, so be ready for a hike if you want to head that way (as well as an uphill hike back!). They're a few blocks west of the City Centre Skytrain station on Georgia/Granville and it can be a bit of an adventure to get to/from there on foot during midday. If you walk, I'd take Georgia between the Skytrain and Bute before walking one block south to Robson... or if walking down to Denman or Stanley Park you may find Haro Street one block south a bit more comfortable. Overall, it's a great and well-kept hotel, always my top choice whenever I came back to Vancouver.

This is a cool hotel located in the heart of Robson St; all within walking distance. No need to venture far as right across the street is a Japanese Noodle, Sushi and Korean BBQ. The hotel itself does not appear that big, and it's a valet only parking that will cost about $50USD. Hotel doesn't have a swimming pool, but it has something I haven't seen at other hotels before, a filtered water system with not only cold water, but dispenses sparkling water! There was a free wine tasting on the day we arrived (but the wine we liked we couldn't find them in any of their local liquor stores) and lots of art décor throughout the hotel. We paid about $400 a night with taxes and fees plus valet parking, which was pretty decent considering the location.

Wow! From the incredibly helpful staff to the beautiful room we can't say enough good things about the Listel. The staff has been kind and helpful. The room is well cleaned, comfortable, and spacious. Upgrade to the in room coffee/tea service, the coffee and tea are a wonderful touch. We love the art work around the hotel, so tasteful and unique. The location is excellent as well, quiet and close to public transport & walking distance to great restaurants. Lastly, the surprise birthday wine was an amazing touch! Thank your for making our vacation/birthday week memorable.

Stayed one night in this beautiful hotel. The staff were wonderful and the room was perfect. They add little touches like coffee delivered to the room.

Excellent service and pet friendly and also has its own restaurant. Room service is very good and the rooms are clean and comfortable.

First hotel on a Collette tour of a railroad trip through the Canadian Rockies. Originally scheduled to stay at Westin Bayshore, with an ocean view. Got there midafternoon. Modern 5 story hotel right on the tourist downtown section of Vancouver. Small Lobby, but large conference rooms and next door restaurant. Open and airy with lots of glass windows floor to ceiling in the lobby area. Need an electronic key card to operate the elevator. We are the first in our party of 30 to check in, and get the 2nd floor corner room, over the parking entrance area below. Face back road area fronted by large condominium towers. Very spiffy looking hotel room, with queen bed, glass covered desk, side desks, coffee table, chairs, dresser, electronic safe, strong AC -yes you need AC in Canada! Plenty of lamps, no microwave, no refrigerator. Bathroom with deep wide bathtub, tight fit between the bathroom door and toilet, with sink and vanity mirror outside the bathroom. Firm comfortable queen bed, with fluffy pillows. 5pm wine tasting in lobby, except that I don't drink. Strong continuous free wifi signal. Quiet area, except for the rooms directly above the dumpster, which is emptied periodicallty early in the morning by noisy dump truck. Lack of multi prong electrical outlets next to coffee table and desk, with 40" flat screen TV above. Nice ambiance, attractive wallpaper, decent clean rugs, and restaurants everywhere nearby. A bit of a walk to the harbor area, view blocked by high rises nearby. If you are looking for an ocean view, you've come to the wrong hotel!

We booked here last minute after our airbnb cancelled on us. This hotel is located in a great spot close to tons of shops and nice restaurants and walking distance to stanley park and waterfront. They have apple cider all day in the lobby which was great and they also do free wine tasting in the evening. The staff were very friendly and nice. Room was decent sized, our room was facing Robson St and we could also see the waterfront from our window. They left a small Christmas package for those that stayed here on Christmas eve which I felt was a nice touch. The key card wasn't working well and we ended up reconfiguring our card almost every day. They are totally green hotel which means even the toilet paper is ecofriendly. They did not have a body lotion in the room which seemed odd but not a big deal.

Never give a hotel 5 stars but they deserve every bit just on service alone!! Great location, clean beautiful rooms and the beds were insanely comfortable. Highly recommend staying here. Ask for an upper floor to get a bit of a view. Thanks Listel for and awesome stay!! And don't miss the happy hour in lobby 4 to 5 and taste some local wines!

Cozy boutique hotel is a repeat time and time again! This is a quiet clean funky boutique hotel centrally located on trendy Robson Street in Vancouver. Food is great, staff is friendly and helpful and the price is great. I really enjoy the fact they are very environmentally conscious with built in dispensers for shower gel, shampoo and conditioner and they have recycling facility's and blue boxes in the room! This ( along with the big comfy beds ) makes it an A+ for me

Omg whatever you do DO NOT get duped into thinking this is a luxury, hip or even art-deco hotel. This is a rundown, old, completely outdated hotel with some fake art strewn about. Not sure where to begin ... but spend your $$ elsewhere -The bathroom is reflective of a Days Inn or Motel 6. (See photos) literally -The shower gel literally smells of urine with hints of fake lemon -Room decor is so grossly outdated they're actually trying to convince you it's hip ... do not buy it. -They say it's "eco friendly" which means they give you extra hard abrasive Kleenex and tissue paper -Zero amenities in room (you have to walk down hall for a shared water well ... again nothing hip about that) ... or there's a shoe shine the size of a Lego -Furniture is cheap pine with huge dings, gashes ... again nothing fools you into believing it's vintage or retro -Carpet smells If you have to stay here, dear god get yourself drunk next door OR go to the local drugstore and overdose on sleeping pills. This is 2-star hotel AT BEST

Okay place for quick nights. The mattress is stiff and humpy however. My neck feels soar in the morning.

This hotel was very convenient to the western section of Vancouver and is about 7 - 8 blocks from Stanley Park. The entire area is very walk-able, whether you want to explore Sunset Beach, stroll along the harbor, etc. The neighborhood is full of restaurants (including many ramen shops, to the delight of at least one member of our group), again all within an easy walk. The staff was always cheerful, helpful, and available. The room was clean and quiet; no complaints there. The view facing south was just of large apartment buildings. They offer a complimentary glass of wine for an hour (I managed to miss it on our 2nd night by 5 minutes at both ends). Parking is valet-only, which isn't my preference. However, they made it pretty convenient (and I understand why self-parking isn't an option in such a dense area). Room rates were competitive or better when we stayed, though not 'budget'. They had WiFi included, but no complimentary breakfast (other places nearby which did offer the free breakfast were significantly higher in price - more than for breakfast for 3, at least). I have nothing to compare it to directly (as we only stayed here, for the 2 nights) but I'd recommend it for a first-time in Vancouver.

Starting with the many positives, the hotel is in an excellent location with great access to shopping, parks, and every day amenities like Starbucks and Whole Foods. The room was clean and pleasant with a large window. The room was so quiet I could hear a pin drop. Also, the ac worked well and also was quiet. Unfortunately I can only give it 3 stars because of my own comfort while sleeping. I'm aware that not everyone is such a sensitive sleeper, but for me, the fact that the mattress made me feel like I was sinking a bit towards the center was a huge drawback and impediment to good sleep. (Perhaps others might find the mattress comfortable, but if you prefer a firmer mattress, I think you could have problems.) The other issue that made me not sleep well was all the light that came in from gaps in the (older style) vinyl curtains. They are light blocking type curtains, but there is no valence at the top or the sides, so there are so many gaps that the room has quite a bit of light by 6:30 am. If morning light doesn't bother you, then you might not even notice this older-curtain issue. The customer service was fine at this hotel and over all I think it's good value.

For Robson St shopper or Downtown or Stanley Park visitors, this maybe a five star hotel for you. For me, it is an okay. Pros: -Located at end of Robson closer to Stanley Park. -This part of the street is also a food street with many different kind of cuisines. -Hotel service is with details. The complementary in room French Press coffee and tea service is very much appreciated even the coffee is a bit on the weaker side per my liking. But hey, it is complementary and I can see it created much more work for the staff with this nice gesture. With a little note from the night before, I received exactly what I ordered on time. Double thumbs up! -Valet parking is about $30CAD/day. Valet service is quick and very friendly. There is a garage nearby that is about $10 cheaper. To me, I don't think it's worth my safety (overall is safe but with a few more drinks good people will turn too) to walk to/from at night. It's downtown parking, $30 is not that outrageous. -Free wifi -The little window couch area is cute in each room. -Decent update TV and room has plenty of power and USB outlets. Cons: -Checked in Saturday night and found a group of happy nighters on the same floor. The door slamming and loud talking outside the hallway took place all night long. -The beds are not too comfortable. I can feel the springs in my bed. That's why I was very happy to woke up by the coffee scent. -It's Downtown. I know. The bathroom is tiny but sufficient to conduct the normal business. Just FYI -The AC Heating unit is a little slow to mange the temperature change and it is loud. The most annoyingly part is the machine makes a significant sound whenever it reached a breaking point/cycle all night long. It was snowing outside, I have to keep the heat running. -The water pressure and temperature is not strong enough for my liking. After a long day of walking around town, a hot shower is much needed.

The front desk staff are awesome. We were 1st time visitors to Vancouver and they were very paitent answering our many questions, getting cabs, etc. There is complimentary wine from 5 to 6 each evening. The room was very spacious except for the sink area. Very difficult for 2 females to get dressed at same time. Most attractions that we wanted to see were not close to the hotel and since they did not have a shuttle, we had to taxi everywhere. Each floor has a fountain offering cold filtered water...flat or sparkling. Really enjoyed this feature. Though we did not take advantage of it, the hotel also has complimentary bicycles for their guests and umbrellas. We would stay here again.

Came here for a weekend with friends and this hotel was perfect for our stay. I recommend this place if you are visiting Vancouver. Location: Great location. Short walk to Stanley Park. Located on Robson street where there is shopping and many food, tea shop, dessert options. Short drive to Granville Island. Other things I loved about the hotel. - Green hotel: I love they strive to be a green hotel - Chilled water dispensers on every floor. Loved having the ability to get water throughout the weekend - Free delivered coffee in the AM. You just had to complete the order card and hang it outside your door the night before. Staff: Nice and pleasant Parking: $40 per night

Having finally returned to Vancouver after over 3 years, I engaged my travel bug and sought after another unique place that wasn't too touristy, hopefully, and yet not too small to omit amenities I enjoy having while traveling - which brought me to Listel. The Process: Check-in and out was good. The gal, Ayumi(?), was friendly and composed while setting me up for a room I think on the 5th or 6th FL. Getting ready to leave, they were happy to tag your luggage for storage past check-out that day until you're ready to fly out, or catch a train or drive home, etc. They also indicated you could retain access to the on-site facilities, just not the room (for example: use the computer, the fitness center, etc). The Room: Pretty comfortable! I think the heating design is a bit lacking. In other places, upper 60's was plenty to keep me warm with regular operation. I kept increasing this one to the low-mid 70's and that was decent. Heat rises, so the vents already being near the ceiling didn't really help... One vent's fins could bend down but still doesn't seem worth it. Climate control can improve. The bed was cozy; nice feel and good height. The kitchenette items were nice. I just used the nifty electric water heater. The bathroom was nice, if a bit cramped navigating the toilet door. The shower uses bulk dispensers; thumbs up for being green here. I hate the cute little toiletries that places use; those are easy targets for the landfill after even tiny use. If you have leftover food you'd like to heat up, you can rent a microwave (a new silly idea to me); I think like 10 bucks / night or something like that. Great TV channels. The door stop brake could be stronger for less slamming. Laundry pickup is a bit pricey per article of clothing. The Facility: A very decent place that appears modestly renovated from it's old origins. The business center computer is in a tight corner nearby the front desk. Parking is valet only; can be an issue if you just need to run up to your room (or perhaps just curb park at a meter). The fitness center is a good above-average. The locker rooms and main floor appear stocked and diverse. It has a neat subterranean feel being down a staircase with dark wood finishes and mirrors - sort of located "down & away"; not sure handicap accessible unless via emergency exit. A TV is available. It was good except it was damn cold; it must've been me since another guest was sweating up a storm. The Wi-Fi was good, if a bit spotty in spots between the lobby and rooms. The Staff: Overall, friendly and helpful. Closing thoughts: Positive experience, overall. The location was rather very good and within walking distance of Translink Day Pass ticket retail locations. For my next hotel choice, I'd recommend improved air temp in a fitness center & air flow in rooms, and ability to park own vehicle.

The Listel is one of the nicest hotels I've ever been in. I had a tear in my eyes when I checked out. The hotel is committed to green energy, and one of the features they had was a tap on each floor with water, both flat and fizzy. They also have bicycles which you can use for free for up to three hours (but they don't start until 9 am, so sleep in). They had a wine reception from 5-6 every day. There is a small fitness cebter, but if you take your room key about two blocks away you can use the Steve Nash gym for free. I could go on forever about the Listel, or you can just go. Seriously, go!!!

This hotel was perfect for our few night stay. The room was clean, the lobby felt very upscale and trendy. The location was perfect...walking distance to Stanley Park and many shops and restaurants right outside the hotel doors. The staff was friendly. Theres a restaurant in this hotel which I read is very good, but we didn't get to check it out. I didn't find anything extraordinary about this hotel but I'd stay again. It was simple and just what was needed. One thing I didn't like was the expensive parking but then again, that appears to be the situation for all hotels downtown. :)

Solid 3 stars if I was a tourist staying here, haven't been here other than the lobby which is a bit on the tiny side, and you're literally side by side with the reservation ppl at the front. Good, safe location, with plenty to eat around here, and the 'outside' shopping just a few blocks away, though you're far from the main mall Pacific Centre.

I stayed here for a week on business and enjoyed every minute of it. Who wouldn't love being paid to stay at a great hotel in a beautiful city such as this! The Listel Hotel is located on one end of Robson Street and is also a short walk to the West End and Stanley Park. It's a really neat boutique hotel that features a well-considered art collection, and a certain fun and hip flair and charm. The rooms are comfortable and well appointed and the staff is attentive and warm. The attached O'Doul's Restaurant and Bar is also a great place to go. The Listel has reduced its carbon footprint by installing solar panels and a heat recovery system.

Great location at the west end of Robson. Walking distance to great food and shopping. The art was just average. One medium and one small painting in the room. I did like the metal spring figures near the elevator. The rooms seem older as the closet doors were squeaky and the ventilation fan vibrated all the time. It did provide some nice white background noise though. Our fridge was also broke, but they promptly replaced it. Newly renovated bathroom. Looks like the rooms next to us are still undergoing the upgrades, but should be done soon. Very nice Kohler fixtures. The bathroom mirror was also pretty sweet. It has a power button on the mirror to turn on a surround light. Warning: Watch out for the rain shower head in the ceiling. I turned on the shower expecting water from the handheld sprayer at waist level and got blasted with cold water from above. It took me a minute to figure out how to switch the water source. Hint it is under the faucet but was out of my view. Suggestion for hotel maintenance - finish tile work behind the vanity mirror as the new mirror doesn't completely cover the old area. Also need to repaint door jam to bathroom. These are minor things that should have been included in the remodel. Overall it was a decent place to stay for the price. We got a good deal with reduced rate and AMEX gift card as part of a Vancouver tourism promo. Likely wouldn't stay here at the normal rate.

Expedia listed this hotel as a 3.5 hotel and the price is very competitive! I booked the Gallery room which was pretty spacious w/ 2 Queen Beds. My only grip is the bathroom looked a bit dated as did the floor. They have some special touches such as: Complimentary Wine from 5-6pm, delivered drip coffee at requested time, and they also left cookies in the car for us after we checked out. This is the only hotel I've ever stayed at that did this. Extra stars for the friendly staff. Be Prepared for the high parking fee, although its unlimited valet services 24 hours a day.

We spent two nights in Vancouver at the Listel on Robson Street. We booked a king room and we were upgraded to a king suite!!! It was awesome to say the least. The bed was comfortable and the bathroom was unbelievable. They have a soaking tub that is part of the shower. It must be seen to truly believe. The suite was very large. The artwork from the First Nations was on display throughout the suite. My husband is a member of the Squamish Nation. We had artwork from some of his relatives in our suite. Fate works in mysterious ways. We dined at Forage and Timber restaurants located within and beside the hotel. They were both great. We used valet as that is the only option. It is pricey but parking in most large cities usually is. The day we left the valet brought our car around and on the dash were wrapped chocolate chip cookies thanking us for our stay. Enough said right ? I look forward to returning soon. Listel you definitely won our hearts with the upgrade into a suite with artwork from our family.

Stayed at the Listel during a recent weekend in Vancouver. Location is good, walkable to Stanley Park, the water, Pacific Place shopping, Gastown and more. Staff was very nice and helpful. The property is old and worn out. I know the Listel prides itself on its art collection but I would rather they put some money into updating the rooms. The rooms are 20 years old in style - but they have "original" art on the walls. Sorry - if I want to see original art I will go to a gallery or an art museum. The bathroom was tiny and in need of serious maintenance and updating. Tiles were cracked, trim was chipped, touch up paint did not match giving a very impressionistic art effect - maybe that is what they were going for. To me it looked like an old apartment that the landlord quickly touches up with whatever paint can he finds. Ceiling tiles in the hallway were broken and dingy, with dirt and dust accumulated on them. They do not have bottled water but they have a spring and sparkling dispenser in the hall that you can go fill glass bottles with. Not very convenient and the dispenser vibrates the whole wall as you fill your water bottles. Glad I did not have the room next to the water station, that noise would have been awful everytime someone got water. It seemed that most of the guests were older and either on their way or just off of a cruise or bus tour. So for those guests the bathrooms might not be so small in comparison to the bathrooms on the cruise ships and motor coaches. I just expected the Listel to be a nicer, boutique hotel. Instead it is a two star run of the mill hotel with art. Sorry the art does not improve the room or the stars.

The hotel is very convenient to downtown and all of the great shopping on Robson Street. I was a little worried that I would be too far removed to enjoy all the stores, but this was definitely not the case. We were upgraded to the 6th floor which was nice, but I am not sure what the difference between rooms would have been. I thought our room was clean and spacious. There was not much of a view but I was okay with that since I was hardly in the room much anyway. A very nice touch was the free pot of coffee offered every morning via room service. All you had to do was fill out a little card each night and leave it on the door declaring whether you wanted decaf or regular and when you wanted it delivered and it would magically appear in the morning. Staff was very friendly and courteous. They took initiative from taking our bags up to the room to making sure our taxis arrived in a timely manner. The bartenders downstairs were very fun to talk to as well. I would definitely stay here again.

The red buddha men all over this hotel kinda freaked me out at first, but I grew fond of them after a few days...and was actually sad to say farewell to them before heading back to Chicago. When I arrived at the hotel after midnight I was not only greeted by these red buddha men, but 2 friendly guys at the desk. They informed me that I was being upgraded to the honeymoon suite- whoo hoo! When I first entered the room my first thought was "this is not where I'd want to spend my honeymoon" based on the dated decor, but it was spacious and comfortable...and perfect for my 2 night work trip. I didn't spend very much time in my "honeymoon suite," but my colleagues and I did make ourselves at home in the conference room. They provided a delish breakfast and great service throughout our stay as well. The Listel is also centrally located and there are plenty of restaurants within walking distance. While it wasn't the most luxurious hotel experience, I'd be open to staying here again for the right price.

Stayed here for our first trip to Vancouver. The hotel was fine, cleanliness was okay as the room had a few dirty marks on the tables etc. The parking is an absolute joke, way over priced at $36 per day! Depending on what you're going to Vancouver for will depend if you like this location. It is about 30 minutes to walk to Gastown, Yaletown or the boat to Granville Island. There isn't a lot of food options except for Chinese, Japanese etc. Downtown Vancouver is extremely busy so be aware of this when booking in this area. I personally can't stand being in places that are so congested with people so that put me off a lot, but that is totally my personal opinion.

I had a really good stay at The Listel. This four star hotel was around $160(CAN) a night, a fair price when taking the location into consideration. Check-in was very smooth and fast, as we had paid online. We were informed that there would be complementary wine served from 5pm-6pm. What a great surprise! We stayed in a standard room and it was pretty spacious. A clean room with tasteful art on the walls really added to the ambience. Another great surprise was that we had a mini fridge! (as it was not listed on the room description/features) I had no idea about how much this hotel valued environmental awareness. We had these really cute bins for organics and recycling underneath one of the counters, and I believe the toilet paper was made out of eco-friendly material. This was such a plus in my books. One thing I did notice is that it took quite a while to get hot water from the sink running. I also read about free cookies at check-out but we never received any. I suppose I will live though! Overall, the Listel is a nice hotel. You are in the heart of downtown, minutes away from great shops, sites, and restaurants. It may not be the trendiest or newest place to stay, but it definitely makes up for it in its small perks and location.

Came here for the BC PSCA Conference. We had about 50 people seated in the Impressionist Gallery, and everything was easily accessible. The staff are wonderful and their meeting rooms and overall interior design is beyond beautiful. They're connected to Forage next door, so all the food was catered by them. I'm pretty sure I died a number of times from happiness because everything tasted so well. We ended up booking a hospitality room from them on top of the meeting room, and that was comfortable and roomy for about 20+ people or so. From what I heard while dialoguing with other conference attendees, the hotel rooms were very comfortable and they all really enjoyed their stay. Parking is valet and $4/hour, flat rate of $14/day until 6pm, $10/evening added on after that. It's about an eleven minute walk away from Burrard Skytrain station, so if you're here for a conference, I'd recommend taking transit.

I recently returned to Vancouver for a wedding, and I had another pleasant stay at The Listel Hotel. It has everything you need. I love how I can walk to shopping, great sushi and Stanley Park. It's a good thing you can walk everywhere, because getting a taxi in Vancouver is hell. If you're going to the airport or somewhere important, call down at least 15 minutes before and the staff will hook you up.

For the price, it was ok. Front desk service wasn't great (maybe even bad?), with the attendants seeming annoyed when I had to come inside and ask for my car to be valeted (which is mandatory and $36 if you want to park a car). We then had to lug in our bags (I thought that was part of the point of doing valet?), wait a long time for the reception to stop chatting with each other to check us in, and then weren't told how to get to our rooms. I ended up asking someone doing housecleaning about where my room was and they were far more helpful. Hotel itself was pretty and clean but not worth the effort.

I've stayed here twice now when I've been in BC and both times, I've rec'd excellent customer service, comfy beds, nice rooms... and can we talk about location?! It's right smack dab in the middle of great shopping and not far from some great restaurants. The prices have always been fair when I've stayed here (I got a great rate from Hotwire) and the front desk hosts some of the most attentive hotel staff I've ever encountered. FYI: If you park in their overnight parking, rest assured your car will be safe. There's issues with break-ins in Vancouver (I speak from experience) and you will sleep well knowing that not only will your car come back exactly as you left it with the staff, but that there will also be complimentary cookies as a thank you gift on the dash. How nice is that? Very. :) I will continue to stay here when I'm in town.

I will admit, I was a little worried about staying at the Listel during my visit to Vancouver. Yelp and trip advisor had mixed reviews but thanks to a hotels.com deal, I booked a room for three nights here. I had originally asked for two queen beds but by the time I checked in, they only had rooms with King beds left. To make up for that, they put a cot in the room. The room was great and the hotel is in a good location - next to lots of shops and restaurants. The front desk was always friendly and helpful. Our room was clean and spacious. My only complaint is the bed - that thing was hard and uncomfortable. If I ever go back to Vancouver (which I totally am), I am going to totally consider staying at the Listel again!

3.5 stars. Decent hotel in superb downtown Vancouver location; close to shops, restaraunts, transportation, and attractions. Consistnetly one of the lower-priced hotels in the area. Front desk is friendly and generally helpful. Notable: - The lobby is modern but the rooms are Holiday Inn circa 1995, which is not necessarily a bad thing, but may catch you by surprise. - The bed and/or pillow was really uncomfortable. I had a neck cramp for a week after my first night there. - Tub had a draining issue the first night. - WiFi is incredibly slow. Front desk transferred me over to their IT guy who stated that Apple products may experience connectivity issues. After ten minutes on the phone with him, a power-off and wait 15 minutes to turn back on, I had OK connection on my phone but not my tablet. I gave up and went to Blenz down the street (free wifi with purchase - ask for code). - Gym was a pleasant surprise. Sufficient equipment, water cooler, and restrooms. They even had a spin bike. So, for the price you pay, you get a pretty good deal. But if you are looking for a luxury experience, think about spending some more $ per night elsewhere.

The Listel Hotel on Robson was my unofficial home base for an inaugural five-day stay in Vancouver. This boutique hotel promises museum-like visual appeal with the injection of Canadian art throughout and a few levels of 'gallery rooms' like the one I would be staying in that as they say, have been designed as an individually gallery of original art. Needless to say, my expectations were rather high. Staff were friendly enough upon arrival but are definitely the type to keep looking at their computer screens until you are standing on top of them at the counter. No welcomes or hellos - but on the service front they certainly do their jobs. The modern lobby was always nice to come back to and the hotel itself was easy enough to navigate. As for my actual room -again, I feel it's important to point out that this was on the gallery floor - it just lacked any personality. Not only was it entirely beige from curtains to walls to floor to duvet, the whole gallery aspect of it all really just came down to two small, 9x12 framed pieces on either end of the room. On the plus side, the bed was really comfortable and the room itself was surprisingly large despite being pretty empty. The shower had great water pressure but was finicky on the temperature front and the extent of bath products provided was a simple no-name shampoo, conditioner, and body wash dispenser installed in the shower itself. I'll echo some of the sound-proofing comments but also mention that it's not something to worry much about. Even over the weekend, I never got the feeling that this was a party hotel. The only sounds I heard were from the cleaning staff in the mornings rather than Jersey Shore wannabes at night. All in all, nothing outrageous or offensive - just not really anything to get too excited about here.

This was the first time we ever tried booking through Hotwire. We purchased three nights at a mystery "4-star" hotel in downtown Vancouver for a rate comparable to many listed in the "2 1/2 to "3-star" range. We typed in our credit card number, crossed our fingers, and hoped for the best. Our expectation was we'd end up in a nice hotel in a flawed location, either far away from the attractions we planned to visit and/or bordering on a seedy part of downtown. When the hotel name was finally revealed, we were THRILLED to see we were booked at The Listel, with its desirable location on Robson Street. We also liked the idea of an art-themed boutique hotel and the prospect of having interesting visual treasures filling the walls our room. This is where we allowed our expectations to rise too high. After all, we were the "low rent" guests. We ended up with room on the second floor, where the "standard" (read: almost art-free) rooms are located. All artsy rooms were on the floors above us. Although comfortable and tastefully designed, I think we would have been a tad disappointed if we had paid the hotel's full-rate for this type of room. Some details about our room: Room Temp: very comfortable, even though it was quite warm outside during our stay. TV: nice wall mounted flat-screen Internet: wireless and free Mattress: adequately comfortable Shower Head: adequate Cleanliness: I noticed a little tiny bit of mold on the permanent part of the shower curtain, but otherwise, clean. Bathroom: TINY! (and I didn't expect to see the glued-to-the wall plastic shampoo pump dispenser in this class of hotel) Outlets: only one located near the bed, which is for the lamp and clock radio to be plugged-in. This was a problem since my wife and I both like to plug-in our laptops close to our bed. However, the staff was quick to provide us with a powerstrip. FRONT DESK / VALET / MISC Check-in / Check-out - Fast and friendly. Valet- Not around when we arrived. We had to mention this to the front desk person who was checking us in. However, during the rest of our stay, they were very responsive. Valet Parking fee - $35 per day! Gulp. The desk clerk claims this is a very reasonable price for downtown Vancouver. I'm not an authority on this topic, but I bet a lower price can be had. Restaurant - Didn't get a chance to eat there. It looked very nice though.. and appeared to be a great jazz club in the evening. Depending on the rate, we would certainly consider The Listel when visiting Vancouver in the future.

From the little monk/buddha things in the courtyard to the springy masses of sculpture by the elevators (go on, touch one), The Listel seems to have a different kind of art piece at every turn. I didn't understand the reason for most of the art going on everywhere... but then again, I don't understand most art to begin with whether it be weird paintings that I can't make heads nor tails out of or sculptures meant to represent something I have no notion of. That being said, I like things that are different, and the art at The Listel is certainly that. The location is convenient for downtown access and the meeting rooms suffice for any group powwows you may need to host. Rooms are well turned down. I couldn't hear my neighbours in any direction (mind you, I had a corner unit), it was cleaned well daily and it passed the bed bug test my roommate makes me do whenever I'm away on business (because one of these days I'm going to bring them home with me???). There were no lipstick stains on my cups, towels that looked like they hadn't been changed, nothing of the sort. Oh yes, I check. My friends have way too many hotel room horror stories. Thankfully, The Listel didn't add any in for me. There aren't a ton of great eateries directly in the vicinity of the hotel, but again, the location is central enough that if you head a few blocks up or down Robson, you'll find something you enjoy. Overall, I had a pleasant stay and I think you would too!

Like a lot of people here, I ended up at the Listel through Hotwire. The location is the hotel's selling point and I have to admit that it came in very handy. Yes, valet parking is the only thing you can do to bridge the four hour gap when the self-park garage "closes" but hey, we were on vacation so what's another $27? The staff was friendly to us although I don't think we ever saw the same person at the front desk (and we passed the front desk like 20 times). The flat screen TV in the room was awesome and had tons of cable choices. The beds and drapes did look like a standard hotel and not like a boutique, and the bathroom did need a facelift. However, I didn't get bedbugs and slept fine so what more would you need? The location is also super easy to find for people coming in from out of town. We did overlook an alley from our room but I don't think there are "views" and we weren't promised this so we didn't mind. I do think even with Hotwire's cheap rate it was on the more expensive end for what we got, but we could walk ANYWHERE we needed to go and that was really nice. I will look at other places in the future but at least I know what to expect and where this hotel is just in case I need that ace in my back pocket in the future.

This place suuucks! We stayed here with a booking thru hotwire.com. I was shocked that this place calls itself a "boutique" hotel, and 4stars?! Please.. I've stayed at hostels that are nicer! I'll give it to them the lobby is nice, a bit quirky with the paintings.. But the room sucked! We got a 2 bedroom room, being a couple this was not necessary.. There was nothing but drabby brown coloured drapes orange carpet and a horrible desk in our room. The bathroom left much to be desired as well. To be honest it looked like your typical holiday inn.. And the view from our room was a back alley of some apartment building.. Sweet. The real icing on the cake was the 20-30$ parking fee.. Never again listel.. Never again!

If you're a shopping and Japanese food fiend, you absolutely cannot beat the location. Super super convenient to have your room close by to drop your bags/gear off so you can have more room in your hands to shop some more. Most importantly, the location is prime for your next drunken Izakaya crawl! The rooms are excellently priced, quiet, cozy, comfy, and clean. They may not have gold-plated toilets and fixtures, but its perfect for unwinding after a day/night in the city. I will vouch for the questionable overnight street parking in the vicinity (rather the lack thereof). The valet underground parking is well worth it if not a necessity. Let me put it this way: $300 shattered window replacement or $12 parking? You have in-and-out privileges and the valet driver -at least the one I remember, is super mindful of your car, and will have your car ready for you out front in a flash with not a scratch or scrape on it. Don't forget to tip your Valet! The staff is super helpful and accommodating. When we checked-out, they offered to hold our stuff in secure storage while we went out and grabbed lunch -something not always offered at other places. The Listel is one of my favorite places to stay at when in my beloved Vancouver and I always recommend them to friends and family and now my fellow Yelpers! Check their website often as they have really good specials you won't find elsewhere!

Great service. Rooms were big and clean. Located on Robson , lots of restaurants and desert places around . They have a pub under the hotel , food was very tasty , prices were fair and service was excellent. We would definitely come back again .

Decent value, and great location, but I expected more out of this place. Everything seemed a tad... laid back? The rooms were okay, neat bay window seats and decor... but they weren't the cleanest. They were tidy, and cleaned, but the staff could put in a little extra effort. Maybe we are a bit picky but there was dust and grime in all the little nooks and crannies... I think if you choose to have ornate artwork and bathroom hardware you should also choose to dust them? The front staff could have been a bit more professional too; they all seemed a bit rookie. And it would be great if they were more in tune with the city. We asked for advice on dinner for something that that was new and hip for our night out on the town, and the concierge recommended the Old Spaghetti Factory! Haha

This is a 3 star hotel - but for the price it deserves 4 stars. The lobby has been updated but the rooms are in need of a makeover. The wifi was just ok. It is conveniently located - an easy walk to many places. It's a great deal overall - would stay here again.

It was my first time to Vancouver and I stayed at the Listel Hotel. The hotel was great and it was in the heart of downtown Vancouver. All the restaurants and shops were within walking distance and that was important to me since I didn't have to search for places to go. The staff were friendly and I even got an upgrade to a bigger room. I definitely recommend that newcomers stay here at least one night. Leave your car with the parking attendant and go for a nice stroll down the street.

I recently stayed here while on Business but the hotel would also be great for a vacation visit to the city. Easy walking down to the convention center and harbor Staff were really great. Also about a 15 min walk to city center sky train station

I only read the reviews on this place after I had already arrived and I would have to agree with all of the 5 star reviews and can only assume that Maria J - below - stayed at a different Listel Hotel.... On arrival the desk staff jumped up and rushed to greet the taxi helped unload the bags and then checked us in before escorting us to our room up on the 6th floor. The local art on display both in the rooms and public spaces was great so unusual... As in some of the other reiews we had a room facing out onto Robson Street and also spent some time watching people watching us from the appartments opposite - much more entertaining than Fox...!!!! The free wirelees hook-up allowed access to Yelp to sus out the where to's in Vancouver.... Highly recommend it....

This is a great boutique hotel in the heart of downtown Vancouver. Part of the Luxe Hotel Collection, there's plenty of art in all the rooms and public areas. This hotel could pass for a boutique museum. There's a tiny workout room, Jacuzzi and restaurant onsite. It's a little old and it's no Four Seasons by any means, but it's a great stay and well within budget. If you're in town for Vancouver pride, this hotel is located right on the parade route and it's a few blocks away from all the bars on Davie street.