Chera Martinez
Google
Absolutely 0 stars for me and a broken heart. I usually go to another plant store but I just was in the area and decided to pop in. I bought a potho from this place, brought it home and added it to my room. The next morning I have white fuzz coating the top of the soil.. being my first time there I was disappointed but still eager to see if there was an explanation for it or anything they could do for me, so I brought the plant back in. The first lady I spoke with was not willing to offer me anything more than that I just needed to buy a "melly mite spray" no knowledge was given about if it could be saved, reversed or she did not even offer a refund or a swap out. I asked her what they do for exchanges and she said they didnt offer that but I could just donate the plant back. So of course, I left the potho there. I was a very frustrated with her approach so I talked with another gal that approached the desk, she was okay with doing a swap out but did not offer a refund so I took home a snake plant for the swap out. A week or so goes by, I woke up to check on my babies and I have the same kind of white fuzz/ webbing on my oldest pilea plant very much like the white fuzz/ webbing that was found on the same plant I originally brought home from this store. I am completely devastated, I have 11 more plants in this room I have to now pray and spray on for the next few weeks.. if you are truly a plant person you completely know I will not be sleeping too good this next week or two dealing with this messy after math.