Jennifer L.
Yelp
So my partner wanted us to go to a "haunted" hotel and this place came up on every list and had the best backstory if we wanted to go someplace that could actually be "haunted". The problem is the new owners don't embrace it, so it's really just a rundown hotel with no real appeal. My first impression was not great as the only way I could book is through Airbnb - get with the times and just get your own website (inexpensive and easy to create, even for hotel bookings). But we really wanted to go so I let it slide (doing business with a company I'd rather not). That would also give them the opportunity to lower prices (totally not worth the price) because you aren't cutting in another company. Anyway, it's not a convenient location because of the hot springs, but it's like 15 minutes to town. Check in is 4pm and when we arrived shortly thereafter no one was at the front desk, just a sign saying they were checking the tubs and would be back in 10 minutes. First off, let's not leave the front desk before 5pm so we look like we know how to run a business. Also, 10 minutes from when? So after standing around for several minutes the desk clerk came back, no greeting, just started putting some things away then came to help us. Place really looks awful to be honest. Total disrepair, but we paid so we were going to make the best of it. We were here during spring break and I was surprised that they didn't have the theater showing something at least during that time. The room itself was not great. It just goes without saying that every space needs upgrading, even where I think they thought they already did. Tiny bathroom and you can hardly access the sink to wash your hands or brush your teeth, no TVs, bathtub in the livingroom area on carpet, bed visibly dipping in the middle, stained linens. Could never be comfortable in this room, either too hot or too cold. Windows were extremely old and you could see the gaps and feel gusts of wind coming from them (put towels in the gaps), space heaters everywhere taking up space, actual single key rather than a key card system. They have some (potentially) beautiful open spaces that are underutilized so I would suggest board games and such for guests to use. They do have water stations around and the breakfast is grab and go, but it was okay for what it was. The soaking tubs are nice, but are best early in the morning or late at night when non-guests aren't allowed in. The bar is very limited, but the bartender was really nice. When you're so far away from things you should plan on better food options that are easy for the bartender. Too expensive for what it was, but snacks were decent and it was something kill time anyway. My favorite part was actually seeing animals around. I was very upset upon our return to have wasted so much money on this place since it wasn't fun, interesting, or even nice.