The Lodge at Whitefish Lake

We could have not been happier with our stay at the Lodge. The winter scenery was fabulous! Our room was cozy with it's fireplace/sitting area, comfy bed and nice amenities in the ensuite. All the staff we encountered greeted us with smiles and a true "at your service" vibe. The Boathouse had great calamari and crispy bacon at breakfast! The location was convenient to all we wanted to do and see. Bonus - the holiday decorations were beautiful and festive.

We stay at least once a year and have had great service and clean rooms each time. We had a large birthday celebration in the restaurant and it went great! Pool remodel is fun! New Year’s Eve is a great time to stay!

Overall, I had a good experience here. However, there was one minor issue that really upset me. Hy husband and I stayed here during Thanksgiving. I made reservations for the Thanksgiving buffet right at the hotel. When I made reservations, I asked how much it would cost, and the employee told me there was no extra charge. When we got to the hotel to check in, I again asked how much the buffet was just to confirm. The person helping us check in told me it was no extra cost. So, we showed up for our reservation and ordered some drinks with our dinner. We assumed we would just need to pay for the drinks, but our server also charged us $75/each for the buffet we were told was no extra cost. My husband went to the front desk to ask why we were being charged, and he was told it was because we booked our room through a third party. I was extremely disappointed by this because the person who helped me check-in even noted that we had booked through a third party; yet, he still told me the buffet would be no extra cost. I'm hoping this was just an honest mistake and that none of these employees knew about this policy, but I'm not sure if this was a tactic used to help the lodge make more money. It was just frustrating for us because I asked twice and everyone I talked to kept telling me it was no extra cost. If we had known we would be charged we definitely would not have gone. Otherwise, everything was fine. It seemed like a really nice place.

What a fantastic getaway! Lots to do without ever needing to leave The Lodge. Absolutely loved the spa as all their masseuses were very experienced, sensitive, and relaxing. All the food was delicious and had more variety than expected! I’d highly recommend this place for a vacation getaway and I’ll definitely be back!

We love The Lodge at Whitefish. We have stayed several times over the years with our children. This past time they have provided service that went above and beyond. Our flight was cancelled and we couldn’t get another one until the next day. We returned to stay the night and they upgraded our room for us! They were very quick to come pick us up from the airport too! They are all very friendly! I would highly recommend staying here ❤️

This was an amazing visit. Had a great time during the winter stay. I do want to call out Scott and Cole from the front desk who went above and beyond for us and accommodated us beyond expectation. Also the concierge desk was very helpful planning out our visit prior to arrival. Thanks again !

This review is just for the spa! We had wonderful massages with Andrea and Chaz. We used the lakefront sauna before our treatments and it was such a cool experience. I love bringing family here when they visit! Always top notch service in the lodge and the spa.

Enjoyed our stay recently at The Lodge Condos. We had a two bedroom so that gave us plenty of room. Very clean and comfortable. Great view. Enjoyed watching the sunset from our balcony and having a few meals out there too. Very relaxing and quiet. Everyone was friendly and helpful. Great muffins at the snack shop. Will definitely plan to come again. Would love to bring the family next time.

"The Lodge at Whitefish Lake: The Ultimate Mountain Escape" The Lodge at Whitefish Lake is the absolute pinnacle of what a getaway should be. From the moment I arrived, I felt transported to a world where relaxation, adventure, and luxury seamlessly come together. The staff deserves a standing ovation. They went above and beyond at every turn, anticipating needs I didn't even know I had. Their warmth and attentiveness made the entire experience feel personalized and truly special. The lake itself is nothing short of magical. Taking a cold plunge in its pristine waters was an invigorating, soul-cleansing experience that I can't recommend enough. Surrounded by breathtaking mountain views, it was the perfect complement to the serene vibes of this mountain retreat. And speaking of vibes--wow. The Lodge has nailed the essence of a mountain escape. Cozy, elegant, and utterly inviting, every detail of the space feels designed to make you unwind and soak in the natural beauty. Whether I was relaxing by the fire, exploring the grounds, or gazing out at the lake, the ambiance was everything I'd dreamed of for a retreat. If you're looking for the perfect blend of luxury, nature, and hospitality, The Lodge at Whitefish Lake is it. I left feeling refreshed, rejuvenated, and already planning my return. It's not just a stay--it's an experience.

I have visited the lodge twice for dining. I have not stayed in the hotel. When visiting for lunch, they seem to have a bit of a limited menu however, I was pleased with my selection. The cocktail list was quite short however, I presume they could likely make anything you needed. The patio was expensive and very nice. we opted to sit inside because it was a bit warm the day we visited. Overall, our lunch visit was great. We returned a couple days later for dinner. I felt that the prices were quite high, and again they had a limited menu. The number one thing that stood out for us though, the gluten-free bread option that they had was the best I've ever had! I did not actually believe that it was gluten-free bread and I had to ask the waitress to bring me the packaging or some sort of proof to ensure that I was not exposing my son to some thing hazardous to his health. She was very nice and accommodating. The table thought that it was some of the best bread they had ever had and we enjoyed our appetizers. The staff was very accommodating and very nice. Despite a bit of a unnecessary escalated cost I did feel that our entire party enjoyed our meal. I just wish there were more fresh seafood options in the Montana area. Finally, I do want to speak about the gift shop in the lobby of the lodge. This was by far my favorite shop in all of the big Fork whitefish area. The lady working there was very nice. Answered all of our touristy questions. And I just found myself loving so many of the different items they had curated for this small but well stocked shop.

It was our second time staying at The Lodge. It's always great. The rooms are very cozy and they take great care of guests.

For the money, this is a destination to avoid. Where at a $500+a night resort when you ask for a dinner reservation at the restaurant and you're told they are booked - for all the nights we are there - really? Oh, but you can get food in our longe. Ordered the menu quoted small Cesar salad with added shrimp - $8+ &12, reasonable enough. Well, no. My wife paid while I went to the loo - because her mom - whose birthday 82 we were celebrating needed to get back to her room. I just reviewed the bill - my $8 salad was $20 and the shrimp was &13... really ? I was just hung up on after being transferred 3 times to attempt to rectify. I don't expect this level of indifference or is it incompetence - at motel 6... avoid - epic fail.

I rarely stay in nice resort lodges, but I thought I'd treat myself since it was only $180 for the Monday night I stayed. PROs: -The grounds and buildings inside and out were wonderfully decorated in the full holiday spirit. -Service was friendly all around. -Room was probably the cheapest available, but still very spacious with a beautiful rustic ambience. -Fireplace, microwave, fridge, coffee, water bottles -Comfy bed -Nice bathroom along with deep soak tub, spacious stand in shower, and nice toiletries. -Free Parking. -Right on the lake, which is probably more amazing during the summer than winter. -Indoor pool and jacuzzi CONs: -Weekend and Holiday rates are probably a lot more than $180/night -Nothing else in walking distance. Not sure if I'll ever be in Whitefish again, but I'd definitely love to stay here again!

We had a very disappointing experience at the Lodge for our wedding. Despite the beautiful setting, we faced many issues that impacted our day. To start with, we had several missing packages that we had sent to the venue and were reported as delivered but never found. This forced us to scramble and replace items on the morning of our wedding. Lack of communication from the vendor's coordinator led us to have last minute changes to our seating chart, and we were left rushing to order a new one. Our florist's chandelier florals were delivered and never set up by the venue. This was never communicated to us, and we were the ones to bring this up the day after the wedding, where the venue responded with "the florals were too heavy and we were unable to hang them". At no point did the coordinator bring up weight limits or restrictions with this. We paid for these florals because we had seen them in other couple's pictures at the lodge. The power went out due to a storm that was passing by and the venue had no backup plan, no generator. If it weren't for our band having brought a second generator I am unsure of what the rest of our wedding day would've looked like. Due to loss of power and the venue having no way to keep their cooler cold, our ice cream dessert station was completely melted and no one was able to enjoy it. The lodge wedding coordinator had made no plan for us to sign our marriage license during our wedding day as she had requested a timeline from our photographer and never compiled a timeline of her own. In the end, the marriage license ended up getting lost in the Stateroom of the lodge and we were forced to extend our stay in Montana to obtain a new marriage license. Perhaps this day would've gone smoother if we had hired an outside wedding coordinator, or maybe if the lodge had an actual backup plan in place in case of extreme weather.

we come to the lodge restaurant for lunch sometimes. while it is pricey, the food is undeniably delicious. the patio has interesting looking canopy coverage, but the sun peeks through most of it, feeling a little pointless. if you're looking to avoid cooking while they make your food, opt for the dining room. all of the servers are fantastic and attentive.

Limited restaurants, but the pool Tiki Bar is great(the others not so much). Renting a boat on the lake was fun and we were able to tube and wake surf. The surrounding forest is beautiful and has plenty of wildlife such as deer.

We came here for my daughters wedding . From the outset the place looks nice but once inside you can see how outdated it is . Lots of chipped paint on the walls. Old furniture etc. the management is terrible, they are short staffed. My daughter hired the event staff and tried to communicate with them 3 days prior it wasn't until the day before and a push from me that she was finally contacted. Truly unacceptable for a bride. Come to find out the messages never got to her . The food was good and the scenery is epic for pictures

We had our wedding at The Lodge and it was simply perfect. Jamie was a dream to work with and it was clear she deeply cared about us having a perfect day. She went out of her way to ensure our needs were met and that we felt supported, heard in our requests, and accommodated. The service during our stay was truly some of the best we have ever had. The food we ate was delicious each time. The spa was wonderful. I have nothing but positive things to say about my experience and will be counting down the seconds until we get to return. I'm so thankful for the team that served us and our families during our stay.

This is for the condos Amenities of champagne daily, hot fresh cookies, s'mores kits (I didn't to test this out) shuttle to/from the mountains and the village ski storage all too notch. Trails and concierge to arrange excursions plus a full service spa. The lodge is rustic, homey and everything you'd expect a Montana lodge to be! We heard those in the main lodge were very happy with their guest rooms. Our 2 bedroom condo looked over the lake- gorgeous. Fully stocked with everything you could possibly ever need. Not available, standard TV - no football, no NYE ball drop, very odd... Downfall - food, just not a 5 star quality food - we had 2 hosted events and daily breakfast, service was stellar, food quality for what you got, not so much. Propane grill for those who want to make a nice steak dinner and fireworks for NYE! There was supposed to be a party, but the band No showed and no party. Deck was under construction and everything was always wet, so no apres, by the lake outside the boathouse. If the price is right scoop up this gem.

Such a beautiful restaurant and ambiance. We waited on the patio with fire pit then dined inside. The food was great and service was excellent.

Terrible place and way overpriced. It is far from the west entrance to Glacier National Park about 40 minutes The pool and hot tub is dirty. It is loud at night because they have events. The facility is very budget. The food is also over priced and mediocre. They market the hotel like there are activities onsite but you have to drive to horseback riding and ziplining, etc. the concierge was not very helpful. The town of Whitefish is not great either. Stay closer to the park.

Stunning Views and Great Amenities Marred by Troubling Management During our recent stay at The Lodge at Whitefish, we were initially enticed by the breathtaking views and fantastic amenities. However, we regrettably encountered an alarming incident of racism that left us deeply concerned. As my fiancé was checking in, he requested assistance with our luggage and parking from the valet staff displayed dismissive behavior, disregarding our needs. Moments later they rushed to attend to a white family that arrived after us. Hoping to address the issue, we sought a resolution by engaging with the valet manager, Ron, and the general manager, Bobbie. Unfortunately, our concerns were met with indifference as they failed to take the matter seriously, leaving us disheartened and unheard. When one pays a premium price of $700 per night for accommodations, it is not unreasonable to expect an environment that upholds principles of respect, inclusivity, and fairness. Sadly, The Lodge at Whitefish fell woefully short in meeting these basic expectations. The disappointing actions of Ron and Bobbie further underscored the management's failure to provide a welcoming and equitable experience. With deep regret, we cannot in good conscience recommend The Lodge at Whitefish. It is disheartening to witness such potential marred by a lack of proper management. We strongly encourage you to explore alternative options that prioritize the well-being and fair treatment of their guests.

My family visited the Boat Club restaurant at the Lodge at Whitefish Lake, MT on August 12. Not only did they not honor my request for outdoor seating, they seated us in a dark corner of a nearly empty dining room (even though they claimed they were so booked they couldn't take us at 6PM, unless we wanted to have an "$800 minimum for a private dining room", so we had to come at 5PM.) The menu is pretentious, not that appealing and silly expensive. We mostly got appetizers, including two small $18.00 elk meatballs, a burger and a dry bone-in pork chop, two kids meals, some really bad french onion soup and a couple of salads. $514.00 (with tip) later, we left feeling we'd been "had" and, me personally, vowing never to return. No one likes being taken advantage of and if that's how they want to play...there are plenty of other, better options in town and in the valley. Having said that, we did have a delightful waitress, Lucia, who made the experience pleasurable in spite of the shortcomings of the restaurant.

This hotel charged us 1 thousand dollars a night for a room and there were 2 couples. We stayed 2 nights, so already over 4 thousand dollars, before we put the key in the door. If I am paying that kind of money, I expect more than a Motel 6 Hotel and restaurant service! This is a bad place to stay, I was going to list all the bad things that happened, but the review was way too long! Oh, yes, we complained, but management didn't care! So they made 5k in two days off us, but never a penny more!

The Good: They have beautiful views & a nice property, with good variety of room types to choose from. We had a balcony overlooking the lake. The room was very large but had a lot of wasted space in the entry and kitchenette. I had a massage and it was great & the people working in the spa were very nice. The Not So Good: We wanted a King but had to go w/ 2 doubles instead to get the view we wanted. Hubs is 6'4 so that isn't optimal. Our built-in mini fridge apparently wasn't functioning properly so they had a tacky looking extra mini fridge sittingbon floor in front of sink area. The coffee maker was like one you see in lower end hotels. It was cheap & flimsy. The bathroom was a good size but the shower was tiny & claustrophobic. I hardly had any room to properly shave my legs & nothing to put my foot on, so just had to bend over awkwardly. For this level of hotel i expected better. Also horrible design for temperature controls on water. The bathroom did have a double vanity but nowhere to really store toiletries. Also, it would have been nice to have an extra towel rack to hang wet towels & swimsuits. Our view of the lake was good but we couldn't really enjoy the balcony because we were direclty over the main deck where lots of people were always hanging out giving us zero privacy. Service overall was rather "meh" for this level of hotel. Food was hit or miss. One night it was meh, another night it was good. Also, they missed the boat on the elevator situation. Terrible tiny elevators. They should have had a nice grand starcase to 2nd floor but only had ugly functional closed off stair ways. Overall I am not sure I would stay here again. For the $$$ we spent, we have had much better experiences elsewhere. It was overall an ok experience but not great.

For such a lovely hotel and magnificent location, the spa was a terrible disappointment. Our party of 6 hoped to enjoy our spa services along with the wonderful amenities: sauna by the lake, jacuzzi, steam room, etc. Every single amenity was closed for repairs. While massive equipment failures can happen, it would have helped if we were forewarned by the staff when they called to confirm our rez. I was able to have a hot shower but spotted a used bandaid on the shower floor, so I wondered how often the space is cleaned. My body scrub was decent but cut short by 10 minutes with no explanation. I added on a scalp massage for an extra $25 but altogether my service only lasted total of 45 minutes. Ladies in my group said the facials and massages were excellent. Be forewarned that the restrooms are outside the spa, down a hallway where hotel guests will see you if you're in a robe or towel. Awkward. I write this review because I think the spa can go from subpar to outstanding with some attention and improvements to amenities and services.

Arrived at the restaurant and was seated. When I asked about the bar area down by the water I was told we could go down there. Sat at the bar and watched four employees talking about their lives. After five minutes, we were told that they do not open for 25 minutes. Others arrived and told the same thing. Makes no sense to me why they would turn people away. But at least I got to hear all about their lives.

Doors ajar compromising security & safety in the building over the sky bridge. Very worrisome. The coffee pods provided were single cup coffee maker . The coffee maker provided in the room was a 4 cup coffee pot. Only 2 single cup pods in the room. Took me 2 d as ya of weak coffee yo figure out they didn't match

Food is great. Service is always a bit slow & could be more attentive. Like the atmosphere.

The Lodge at whitefish lake, you broke my heart. I'm giving you 4 stars because I know what you're capable of and hope that you'll return to that 5 star service, but this last visit most certainly didn't reflect that. I came back with expectations set by fond memories from the past, but you let me down. I remembered the warmth from the crackling wood fireplaces, the incredibly creamy, best hot chocolate ever, and the friendly service. The fireplaces are now empty burning only gas, with only the blowing sound of the gas coming out of the vents. The hot chocolate is now a watery powder mixture, a far cry from what it once was. Some of the the staff was friendly, but the most acted as though they simply didn't want to be bothered. Instead of staying in the lodge this time, we stayed in a condo. I do not recommend. I could have gotten past the outdated 90's decor, extremely small shower, and bathroom fan that rattled and shook the walls like a jet taking off. What I couldn't get past, though, was the constant rumbling and banging from the construction, heard of elephants, or professional cloggers that were staying above us. This went on through all hours of the day and night. Ugh. Also, it was a bit frustrating that daily cleaning/trash removal wasn't available in the condo. However, they were able to schedule "mandatory IT work" that needed to be completed during our stay. We weren't notified about this when we made the reservation, or at check in. We received a voicemail the day before the work was to be completed, and had to work our schedule around their visit. My visit to the spa was certainly a unique one. Now bare with me because I know these are Princess problems, but when you're paying for a service, you have certain expectations. I arrived 15 minutes before my services. The door was locked, and the lights were off. I was handed a clipboard and guided to a sitting area to wait. There weren't any robes available so I had to change in the massage room and was required to keep my mask on during the entire massage. Have you ever worn a mask while laying in a face cradle? It feels a lot like suffocation. When my massage was over, I was given a tattered towel wrap to wear, gathered up my clothes, boots, coat, hat, and purse, and awkwardly shuffled in my bare feet to the facial room. Thankfully, they allowed me to remove my mask during my facial. I should also mention that the spa is not providing any services over 50 minutes. Again, princess problems, but if I'm paying the same price, I expect the same service. Outstanding service from Kaitlin with the pre arrival team, Kathleen & McKenna in the Boat Club, and Taylor at the spa. Y'all were the shining stars during our stay, making our experience more enjoyable.

Made reservations in January for water views. Called and confirmed 3 times that we had water views. Also to let them know we had late check in. Go to Check in and they gave us the furthest room from water views, it was actually across the street. No offer of discount, no free kayak rentals.they offered to give us a water room at 500 dollars more for our last night, a Wednesday. This place may sound nice but it's not. I do not recommend this place at all. Update: finally got someone who listened to us and actually received a sincere apology and an offer to upgrade. The upgrade was WAY more than they needed to do, we would've been happy w a 10% off your meal. Anything to acknowledge there was a problem rather than ignoring us when we checked in and voiced our issues. I'm updating to 4 stars for the front desk person who finally listened, offered and apology, and got the right people involved. Empathy matters.

A VERY disappointing Easter brunch at The Lodge. Food quality and selection were just bad. And our server, while nice and well intentioned, was never around and left us waiting for our check for at least 20 mins. This basically puts the capstone on this place for us after a series of progressively bad experiences/meals. There are MANY better places in town...especially for the $$$.

We had a great weekend experience! The staff was helpful and friendly, the room was clean and offered a great view of the lake. The fireplace was on the fritz so that was a bit disappointing especially since we got some snow that weekend. The lounge/bar area offered a small food menu, specialty drinks and life entertainment. The restaurant was a bit disappointing. - my husband ordered a New York steak that looked more like a top sirloin than a New York. I had the scallops and they were just underwhelming :( Their spa however didn't disappoint- we both got the 80min relaxing massages and followed with a trip to their steam room - worth every penny! Highly recommend their spa services. The breakfast menu offered a nice variety and was delicious - definitely recommend it! Something that the hotel failed to communicate was the fact that there was a high school prom that weekend - had we known would've booked for another time however there wasn't any excessive parties or noise after 10pm so it worked out well and we had a great weekend at the lodge.

Had a great stay for a fall location. The room was great and we had the outdoor hot tub to ourselves. The indoor pool area was closed for COVID. We got 90 min massages at the spa and their steam room was closed for repairs. Otherwise it a good spa experience. The wine in the lobby every day from 5-6 was okay. There was only one kind (red or white) each night. When we went it was red only, which wasn't favorite. The bartenders steered us to an excellent bottle of wine we enjoyed I the room. Staff was friendly and happy. The valet was quick and much appreciated during our rainy stay! I would recommend and go back.

Loved our stay at The Lodge! The spa was awesome. The room was so spacious and with a balcony and a fireplace it was perfect for a winter stay. I am guessing the views are even more spectacular in the summer and spring. Shuttle service to town and to the ski mountain made this a perfect place to stay in Whitefish!

5 star prices, 1 star motel cleanliness. Stayed in the "luxury residences". The place was very nice in terms of its bones, but was filthy. I mean I've stayed in motels that were cleaner. Within a few minutes of entering the residence I stepped on something sticky. When I went to clean it up figuring it was just a missed spot, I came up with a bunch of food waste and human hair on the paper towel that was black after just a few passes (see pic). That caused me to look around further and I found food waste and other people's hair in numerous areas throughout the home, including sheets and bathroom and kitchen. Looks like no one bothered to vacuum let alone mop or sanitize. Forget about covid 19 precautions, they don't even do basic sanitation! Some commonly touched surfaces had other people's crust on it. I went around trying to sanitize commonly touched areas since my mother is vulnerable and again it looked like no one had bothered to even get a wet towel on things like faucets, light switches, door handles, etc. I called the front desk to tell them I was very unhappy and they said they could send a house manager over but had no cleaners on staff at the hour. The house manager showed up 50 minutes later and I told him that my kids needed to go to bed (it was already 9 PM). We made arrangements for a full cleaning the next day at 10:30 AM. I then called the front desk to confirm those arrangements. The next day we vacated the residence and I again went to the front desk to confirm 10:30 AM. We came back at 3:15 PM from a day close to the hotel but without the convenience of our room and guess what? No cleaning.... Eventually they sent someone who gave it a 15 minute "deep clean". Have you ever seen 2900 sq ft cleaned in 15 minutes? Again maybe that is their covid 19 "enhanced cleaning," maybe the usual cleaning is 5 min? That's right, $1500+ a night, 2900 sq ft "luxury" house and you don't even get a vacuumed room free from sticky things on the floor and other people's hair and food waste around the apartment and you get one 15 min cleaning of the place before check in. I would never stay here again and certainly you should not feel safe here during a pandemic unless you clean it yourself first. Pictures attached.

Can't take time off work when your in high school, manger sucks and doesn't understand what she's doing

Let's reflect on my rather disappointing experience at The Lodge at Whitefish. I pre-wrote this out and its apparently too long for Yelp, so I'll break it down by the day. Let's get started. I called about a month out from my check-in date and spoke to a really nice reservations agent. She was honest and spoke well. I had initially called to make a reservation at The Lodge's sister property in town, but they didn't have the room I was looking for, and she subsequently recommended The Lodge instead. She painted a good picture of The Lodge and told me all about its amenities. Ultimately, She told me the rates, which included a lesser rate on Sunday and I booked the room. Before ending my call, I let her know I'd be driving my Tesla and was hoping to use their destination charger. I asked if she could make a note of such in my reservation. She told me she would and mentioned there being two spots in the garage to use. I also asked if she could put a note on the reservation requesting a room at the end of the wing on the first floor. Fast forward to check-in. Wow. It's a beautiful property and the bell staff were super accommodating and friendly. I go to check in and give my information. The front desk agent shows me the folio with the same room rate for three nights. I bring up the mistake and tell her about my conversation with the reservations agent. This doesn't matter though, as she tells me it's the same rate each night. Also, I discover that the hotel isn't offering housekeeping services during our stay. She tells me if I need anything to call housekeeping and they'll drop it by the door. This lack of a very important amenity doesn't include a discounted rate, but I didn't want to go there with the girl. Next we walk to the room. It's in the middle of a wing on the second floor. The request I made wasn't even remotely honored or considered. On top of this, the room is missing coffee, cups, shampoos and soaps, no liner in the trash and the carpet is stained all over. I'm beginning to become embarrassed for The Lodge and second guessing my choice to stay there. After we bring our things in I leave to go park my car. In the garage, I find one of the two EV spots has been filled with construction debris and restaurant tables, blocking the entire spot and a Charger. I park my car somewhere else then go talk to the bellman. He tries to get maintence on his radio for the better part of five minutes, but they don't answer. He feels bad and leaves his post to come see if he can help. We walk down together and he mentions how the hotel is down, "35," workers, who he said were, "immigrants," and this has made them very short staffed for the holiday weekend. Ultimately, the bellman and I clear out the parking spot so I can use a charger. I had to help him move a parking spot full of tables and construction debris. On my way back to the room, I check with the front desk and let them know my room didn't have any coffee or cups or soaps or a trash liner. He assures me this was a mistake and tells me to call housekeeping to get what I need. I go back to the room, call housekeeping and let them know. I tell them I'm gonna head to the pool, but to feel free to come in and leave the stuff where it goes. Now comes the pool scene. Wow. It reminded me of MTV Spring Break in Cancun. See, The Lodge is comprised of a hotel type atmosphere, but it's also equipped with personally owned condos which are also rented out. These can be used by their owners, and also their bratty and entitled kids. The pool has a mix of kids and these twenty something bro's. Those individuals are packed around the bar. In the mix of all this covid scare, these people are packed into an outdoor area like sardines in a can. With this, it's spilling into the pool. So you have a couple of drunk girls on one end of the pool, "mother-f*cking," everything and talking loudly about having sex with some new dude, then you have a young couple on the other end where the guy is literally finger-banging his girl in front of kids, but under the water at least. We don't stay long there and decide to go into town for dinner. We get to the room, mind you about two hours after we had left it, and the housekeeper still hasn't arrived with our stuff. We ended up going to dinner and came back to find a bag of soaps and cups sitting on the ground in front of the door. After this nasty start, thing did admittedly get a little smoother along the way, but they never got good. They most certainly never got to the point of it being worth the price paid to stay there. It seems as I get older that the saying, "You get what you pay for," becomes less and less true and my stay at The Lodge was certainly proof of that.

Cleanliness, service, and food!!! 3 crucial things to make hotel guests happy. Rooms were nice. Comfortable and clean. We had a king bed with fireplace and a little kitchen area. The bathroom is decent size , actually pretty large but for being a good size bathroom the showers are really really small. Maybe 3x3 ft. Our room is right next to the outdoor generator which was a huge disappointment. Kind of hard to sit out and enjoy the balcony when all you hear is some loud humming. It happens, I get it; someone has to be near it. When we went down and asked for another room or one comparable they said they'd ck and get back with us. Well they never got back and that's the part where I find poor customer service. Just follow through. If you say you'll call us and let us know either way then do that. Second strike is their room service or I should say lack of. Anything after 9 pm forget it. If you do order plan on subpar gas station type food. When we did order breakfast it was a zoo just to order. Countless answering machine pick ups after the first ring, I would then end up calling the front desk and it was just a bunch of transferring. I finally got my order in. Their French toast and Denver omelet was delicious. 3rd strike was when I called downstairs asking about a fan for the room. She thought she put me on hold but didn't. I overheard her conversation with another person and they had 4 fans. She came back to me and said they'd bring one up. Awesome, I had a nice tip all ready for someone cause that would have made my week. 5 min later I get a call no more fans. Really?!?! I just heard your conversation about the excess ones . So pros....great location, comfy beds, decent size pools, complimentary valet and a great gym. Cons, poor customer service, rooms next to generator= not the best atmosphere on the balcony, small showers, limited room service, poor coffee makers; wish they had a keurig in the room and I could bring my own coffee. Wish they also had the option to sign into your Netflix on their tv. I'm loving that option at hotels lately.

A truly unique experience. Housekeeping will leave your room door open and not clean your room. As a wedding guest at the hotel, we had hoped to host others in our room for champagne before the event. Our room was not cleaned, restocked, and did not have a working phone to call ANYONE in the hotel to request service. The hotel's response: "we are understaffed." Only stay here if you are ok with limited resources

the good, our Lakeview suite is large and ample room. next, no hot water for our shower Smoke from the lobby permeates our room so its hard to enjoy ordered $21 pizza which was NOT a pizza and tossed it out menu in restaurants very limited and unable to seat us except next to their entertainer singing very loudly. A LOT of $$$$ for just an ok experience so far.

DO NOT WASTE MONEY AND TIME GETTING MARRIED HERE. To start off, the price increase between the 2022 and 2023 menu was ridiculously high. The 6 oz steak went from $41 to $68. 66% increase. The salmon went from $38 to $56 47% increase . Street tacos went from $6/guest to $16 166% increase per guest & alcohol went from $8.50 to $10. 17% increase. Because of that, we wanted to cancel our deposit with you guys but got denied because we weren't eligible for a refund. My communication with the lodge and planning was TERRIBLE. It was hard to get a response from Marjorie. Weeks would go by with no reasponse. I had met with Kelly for a food tasting and half of the items that were discussed with Kelly, were not transcribed to Marjorie. With that, there was a lot of miscommunication/missed items. Kelly had mentioned that we could possibly do plated steak tacos and it took about 3 weeks to get a response from the chef, Kelly and Marjorie. For room bookings, multiple wedding guests had told us that they booked the last room, when 15+ rooms were booked after these comments. Guests had difficulty booking rooms as they had to call and get with group coordinator in order to receive the group discount. It took my parents a week to get a response. We had over 30 rooms booked for the weekend. The week of the wedding, my day coordinator had told me she did not hear back from Marjorie about the timeline. So the week of the wedding, Marjorie is emailing me saying we cannot be in the state room early due to a wedding party from Friday and also, we need to change times on the rehearsal practice because of the wedding on Friday. I felt that I was not being accommodated and I am not sure why I kept hearing about someone else's wedding. During the wedding: The state room never received the cheese plate that was in the contract. Also, there were never apps plated at mine and my husbands seats, per contract. There were 9 guests that did not make it to the wedding, so there were some plates left over. I heard from multiple people, including my parents, and my husbands parents that your staff was asking guests if an empty seat was coming/present and some staff were taking the plated meals. Regardless, if that person was missing, we had paid for 92 plates. In the contract, it said food cannot be packaged so I am not understanding why the staff wasn't placing all the plates that we paid for. We paid $10/cocktail during the wedding and I got reviews from guests that the drinks were not being served per shot, actually less. I understand that the venue is allowed to cut someone off but I was frustrated to hear that we were paying per cocktail and the drinks were being under poured and no one was cut off. The head table food was COLD. Mine and my husbands steaks were not warm at all. The Lodge provides this plated service and I was disappointed to find out everyone's plate at the head table was cold. For the amount of $ spent on food, this was another thing added to my disappointed list. I would not recommend getting married here. Our group has been targeted even tho there were 5 other weddings the same weekend as our. We come to a wedding to celebrate with friends and family, its called a party! Overall the experience here was not good. I will never go back and will never recommend this place to anyone!

I went to Whitefish to visit friends in Montana during the Covid epidemic. At first, things did not go off very smoothly. The staff member checking me in did not really seem to know much about the property, which is fine. I asked her how much it cost to do an upgrade to a lakefront view and she told me it was not possible. (If they don't want more of my money, I'll keep it then) Not a good start. PROS: * The Lobby Is gorgeous and welcoming. It feels very cozy. * Then I entered my room... what a spectacle! It had a tub, a fireplace, plenty of space and a very comfortable bed! I was very satisfied. I paid for the most basic room in the Viking Lodge and it was a great room ! * The lodge offers 2 pools. I still don't know which I liked best. The one outdoors facing the lake or the majestic work of art they did on the indoor pool area. * This hotel has soul. So many details as you walk by it, and things are just pretty and well done. I've stayed in popular chain hotels for way too long. The gym area has amazing equipment and it's fairly big! Unfortunately, i didn't get to use it since it was closed but maybe next time! CONS: The lamps with the chargers in the the room did not work. None of them. Also, obviously not the hotel's fault, but there is no food delivery service available. I had to buy frozen meals at the nearby grocery store to get by. Carpet is past its prime,. I did not try the food at the hotel because I'm one of those annoying vegetable eating people from the west, but a short trip to Kallispel and I was invited with a wide variety of food options. But regardless. I AM DEFINITELY GOING BACK. The state is gorgeous, the people are friendly and this lodge is amazing. Very satisfied and I can't remember last time I felt this good staying somewhere.

We had a great extended weekend. Sun, fun, water, mountains and a cool little town to explore. We loved our stay. Honestly, this is such a great place to rest, relax and recover. We made the lodge our jumping-off-point for day-trips into Glacier National Park. It was a great go-between - a middle ground between the rustic nature of Glacier and a luxurious resort. We had a lot of fun swimming in the outdoor (only one day) and indoor pools - as the weather changed and we found ourselves going from summer weather to 40-degrees and raining. We dined in all of the hotel restaurants, and although not fine dining, they offered decent food at decent prices. Most of all we really liked the location - a bit out of Whitefish and a bit out of Glacier. The best of both worlds and tons of really enjoyable experiencing. I highly recommend the hotel and would suggest - unless you plan to spend a lot of time in your room - saving the extra few dollars and not getting a suite. We stayed in both. And with the exception of the extra room and a better view - felt like the non-suite room as just as comfortable and offered everything we needed.

A wonderfully cozy lodge with everything you'd expect from a high-end hotel but not the stuffy feel of pretentiousness. The staff are friendly and they go out of their way to be helpful. We got tips on a helicopter tour (which was amazing), white water rafting (which is best during the spring melt), and tours through the park. Although there are many great places to eat in town, it's worthwhile to stick around and eat at the restaurant at the Lodge. Great sunset on the deck at the lounge. And the food? What a treat. The elk meatballs alone are worth the trip. They have a full bar and vast selection of beer and wine. We've stayed there 3 times and each time it has been fantastic. We will be back.

Lovely hotel and super nice staff. We really enjoyed the nightly champagne and chocolate. Super convenient right on the bus route to the ski resort. Great views of the lake. No complaints!

We made reservations to have a little get away for our silver wedding anniversary. The room was so nice. Lodge type decor, large bathroom with a big tub and separate shower, microwave, refrigerator, fireplace, balcony, king bed and nice hygiene products. There's a coffee bar in the lobby along with a really nice gift shop. The Boat House club restaurant bar has an amazing bar and restaurant is phenomenal you won't eat disappointed with their steak dinners. We booked a couples massage in the spa and it was fabulous to say the least. Quiet, relaxing and wasn't one of those massages you get where you're tense because it hurts, probably deep tissue. We just opted for the regular aroma therapy massage and it was wonderful. Definitely we'll take a few more get away times and stay here for a nice room, massage and dinner. Really what more can you ask for. They also have complimentary valet for your vehicle and a shuttle to down town and the ski resort. Check this pace out!!

OMG. I never leave reviews really but I had to this time. We stayed a few nights in the condo style and wow everything was perfect, between grilling on our deck and sitting by the fire in our living room. We walked right out of our sliding door to the lake to relax. The location is perfect and so is the view. I will definitely be coming back here again and highly recommend it. They even give you marshmallow roasting kits every night to make s'mores. The town is also very charming, I recommend Abruzzo's for dinner.

Great location. Amazing views. Room was very clean and well stocked with amenities. We had a suite that was very comfortable. Somethings were dated but it still very functional. Several activities for the kids and all around the lodge. Though there's a LOT to do in the area, the lodge had many activities that one does not need to leave the property. Staff were okay. Could have been more friendly and accommodating.

We visited in September of 2017 and we absolutely loved this place. We went on many hikes on all the trails. We took an amazing boat ride along the lake. We had beautiful weather and a great experience. We were with a group of 30 and we were well acomadated. The food at the lodge was great. Staff was friendly and outstanding to speak with. Helped us with anything we needed.

I have stayed in upscale hotels all over the world for more than 60 years and this is one of the best. The ambiance, the staff, and the food are all top-notch.The room, #289 in the annex across the street, was everything you could wish for. The bed was comfortable and the bathroom had it all, especially the shower. There were all the amenities you could need. Dinner in the dining room was excellent. My waiter was friendly and quick to get anything needed. My drink was prepared just the way I like it. The bar has as large an inventory of cocktail makin's as I have ever seen and beautifully displayed. Breakfast the next morning was good as well. Since I am not a pool guy or a spa lover, I can't speak for them. I did enjoy the lobby and the fireplace as well as the western art on display, much of which is for sale. I was amused at the multiple selections of things for sale in the room. I will attach a photo and you will see that it covers most all of one's needs! I wish I could have stayed a day or two longer.

Such a beautiful property to have a wedding! The view of the lake is gorgeous and all of the pictures look amazing. We left our car with the vallet and they were very helpful and kind. A beautiful entry way and the dining hall looks gorgeous as well. The pool looked fun too! Looks like a lovely place to stay as well!

Great atmosphere, great food, great staff, and a best all around spot to hang out after a day in Glacier National Park, the Lake, or Whitefish Mountain.

Really great place for a girls' getaway weekend. We arrived the last weekend of September to a wonderful fire outside while valeting our car. Our room wasn't quite ready so we took a little break in the bar by another roaring fire. If you're looking for a place to relax, get warm and enjoy beautiful scenery, make your way to the restaurant/bar. The rooms are large and perfect for two ladies. The room also has a fireplace, bar, kitchen and large bathroom, with two sinks, large bathtub and shower. We attempted to make a late reservation to the restaurant only to discover that on nights there is live entertainment, it gets busy quick! Thankfully the maitre d', Terry, made room for us! He was incredibly accommodating on a very busy night and we were so appreciative! We also ate breakfast in the restaurant, which overlooks the lake. They have all the basics and serve it up in a gorgeous atmosphere. My friend and I also enjoyed a facial and massage and even though we had to wear masks during the massage, it was well worth it. The outdoor hot tub was open and fit at least 6 people comfortably spaced. The hotel, restaurant and spa all took COVID precautions seriously and made it feel safe. I can't wait to experience this place again, hopefully in the summertime.

Food and drinks so so sort of a let down. Dinner cold bread basket cold and when I asked for dinner to go the sides and veggies left out of container. Service ok nothing great.

Although short staffed like all companies these days.. the staff here was amazing. Everyone there went above and beyond expectations. Especially the banquet servers at our conference. We never went without anything and it was a large group. Kudos to the team !

My review is not of the hotel, as I didn't stay there, my review is of their reservation and management. We reserved a room for a special dinner for my daughter, agreed upon the details and paid in full prior to the dinner, or so I believed. Now, several MONTHS later, the hotel again charged my card for an additional amount. This was done without informing me that this was to be done. When we called to inquire about the charge we were told that we'd exceeded the amount of alcohol that was allotted. We were told they'd carefully keep tabs using a spreadsheet. What restaurant uses a spreadsheet to record dining details, I'd expect a POS or cash register, not a spreadsheet. When we requested an itemized bill, we were sent an email showing a couple of high level items that don't match anyones experiences or memories. First, I find it hard to believe the "details" when they aren't captured in a professional manner, secondly the delay in informing us that they were issuing additional charges seems very contrived, lastly, they held onto our credit card and issued a charge months later. If they held onto the credit card information in the same manner that the tracked charges, I am quite concerned who has my credit card details. Ironically, that very card was also fraudulently used to make several internet charges. I should also note that we requested a return call from the manager and they have yet to call us back regarding this situation. If you read this review and still want to make a reservation at this establishment, use a virtual credit, or use cash.