The Lodge of Four Seasons

I want to sincerely commend the team at Lodge of the Four Seasons for their exceptional customer service during my recent stay. When I encountered a few unexpected issues, the staff handled everything with professionalism, compassion, and a true commitment to guest satisfaction. The manager, in particular, was incredibly helpful, and the front desk team was equally supportive and kind. Management responded quickly, offered a full refund without hesitation, and ensured that my concerns were taken seriously. They went above and beyond to make me feel safe and valued as a guest. I’m incredibly grateful for how the situation was handled and would absolutely consider staying again because of their dedication to excellent service.

The good: Grounds were really nice, views of the lake were great, pool and hot tubs were all great, staff was nice and accommodating. Food onsite was good. Plenty of room for parking a lot of trucks with car trailers. Was there with a car club and they let us use the big convention center to park our cars out of expected bad weather since it wasn't booked for anything which was really nice of the management.||The bad: it is a bit dated, you needed to know the 'trick' to regulate water temperature coming out the shower head which is not to pull the faucet knob all the way out. Rooms really need some freshening up but my understanding is this place is under new management and they are working to getting the place updated. Our first room was definitely not up to standards for the price per night. We went to the front desk and were moved to another room inside the main building and that room was much better. ||Recommendation: If you don't mind a place a bit rustic then give it a go. If you are wanting fancy rooms, you might want to pass. I would go back but I would make sure to ask ahead of time for one of the refurbished rooms.

They stuck us in some side building called Seasons Bay. No fridge in the room, had to pay an extra 20.00 a day to get a mini fridge, no working ice machine on our floor. No phone in the room to call the front desk. Really disappointed. Had been looking so forward to our stay here. I had stayed here many many times on business and always enjoyed but was never stuck in this out building. Booked on hotels.com instead of directly which was probably my first mistake. Janky carpet. Pool was nice though. Good view of lake from balcony as well.

I normally don’t write these things but felt compelled to while we are actively staying here. This place was probably top notch…back in the late 80’s early 90’s. But it is clear that in 2025, this place has seen much better days. The rooms are dated. They need renovations in the worst way. ||The key cards hardly work and use older card mechanisms. We had to get our cards re-keyed multiple times. We were told “don’t set the cards next to your phone, AirPods, etc. it screws the cards up.” Hardly a reasonable request in this day and age, but we are managing.||Our room only has 2 working outlets. The mini fridge isn’t cooling our bottles of water. The bathroom looks and feels old, worn, and cheap with cracked tile and just a single soap tray in the tub, no shelves or racks or mounted dispensers of shampoo. Also found a used bar of soap in the tray, so that was nice.||The carpet in the room is dirty and loose in areas. It smells of mildew everywhere. The carpet is also different heights in the room than in the hallway and the height of the carpet actively prevent the doors from automatically closing.||The lobby is a nice, welcoming space. The outdoor areas are great. Pools, the overlook of the lake, manicured lawns and gardens, etc are all wonderful. If as much attention was paid to the interior of the building as was clearly paid to the exterior, this review would look and feel much different.||This hotel is charging 4 star prices but to anyone thinking this is a 4 star resort or even close to it, think again. Save yourself some $ and go to a different place for your stay near the lake. You’ll have a better stay.

I am sad to see some of these reviews as our stay was the complete opposite. Sure the property could use some updating but for the most part we had a wonderful stay. We arrived earlier than check in because our friends had come a day earlier. The guy at the desk (I cannot remember his name) was very helpful and got us checked in early because our room was ready. He did not have to let us check in almost 3 hours early. Our room was clean and everything was stocked. The one time I needed extra towels (my own choice because I like to have a new towel after every use), they were quick to bring them. Our friends had a wonderful stay (there was 2 other couples) and the only complaint they had was the hot water wasn't working that well but after it was mentioned it was not an issue. I will say that sometimes there is just bad experiences but I would not, not book just because of a few bad reviews. We will definitely be back.

I have visited the Lodge in the past and had a wonderful stay. However, that was many years ago and I thought that I did my research. We were very disappointed in our room quality and had to have them get us another room. The second room was better, but still very dated. The service and the lodge itself are gorgeous. Just make sure to do your research on the room you choose. We booked a king suite, just for clarification.

This beautiful old lodge has so much history renovations over the years have stripped much of it The good- Lobby, meeting rooms and HKs steakhouse are really beautiful |The hallways, unfortunately, have stained and loose carpeting Rooms in the main lodge are fine with natural taupe, gold and blue The bathrooms are very basic most rooms have decks, but no one bothers to maintain them |The beautiful Japanese garden needs care The indoor/outdoor pool has tile falling off and a large dead plant poolside |Staff is nice but they no longer have anyone at the door . There are some lovely old walking trails that could be enhanced /marked but they aren’t maintained The marina area is cute but also run down . Loud 80s 90s music is piped in everywhere including Sunday morning while you are just trying to relax at the cafe- very odd choice ?

Our softball group had originally booked with another hotel, but after a disappointing first night, we made the decision to switch. The Lodge at Four Seasons welcomed us with open arms—despite the last-minute nature of our request, the manager secured an 11-room block for our group and even extended a group discount in light of our prior experience. That level of customer service was just the beginning.|From check-in to check-out, the staff went above and beyond. When I had trouble figuring out the shower in our room, someone from the front desk was at my door within five minutes—it turned out to be user error, but they were kind and helpful nonetheless. While daily housekeeping isn’t standard, any request we made (towels, toiletries, etc.) was fulfilled promptly and cheerfully.|The atmosphere at the resort was fantastic. The pool area was a highlight, and the food and drinks were both delicious and reasonably priced. A special shoutout to Jay at the pool bar, who stayed open late one evening to accommodate our group and made the experience memorable for the kids with his signature non-alcoholic “Jay’s drink.”|The on-site marina was another great perk—we rented boats and jet skis, which added to the fun and convenience of our stay.|I wholeheartedly recommend The Lodge at Four Seasons and would absolutely stay here again. Their hospitality turned our weekend around and made it truly enjoyable for everyone in our group.

A nice hotel/lodge reminiscent of a different time you can tell it's first class maybe a little worn with age but the atmosphere is still grand nice clean room older furnishings with modern amenities great staff friendly and helpful.

My employer booked this room for me thinking that they were booking a nice place... the outdoor pool is great, the front desk lady was sweet as pie, and the bartender at the rooftop lounge was awesome. That's all I have good to say about it. It's terribly dated, I've stayed in nicer rooms at cheap hotels, the bathroom was filthy, the balcony was filthy and had cigarette butts everywhere, the towels were old and rough, the WiFi sucks, there is no streaming, there is no breakfast, no coffee, the restaurants suck and are over priced, and there are not even mini fridges in the room to keep my sodas cold. I didn't see fleas in the room, but the area around the sidewalks is infested and my ankles got covered in bites from just standing outside for five minutes conversing with another guest. I bought two sodas, two tiny bags of chips and a candy bar at the front desk and the total was almost $15. A drink at the bar is between $13-$18 dollars. Coffee was $4.25 for a plain brewed coffee. These guys don't even have soap/shampoos in the bathrooms! They put at least two very noisy families with children in rooms beside me and above me... this place is huge, they shouldn't be rooming noisy families next to people who are traveling child free. The walls are paper thin and you can hear absolutely everything. Next time I have to come to Lake of the Ozarks for work I will definitely be requesting different lodgings. Note to those researching for a lake vacation- I was in Lake of the Ozarks for business. Lake of the Ozarks is a dirty, nasty lake; and the town is an overpriced pub crawl town with subpar over priced tourist trap shops and crappy restaurants. I can't imagine why anyone would want to come to this shithole for a vacation. If you want a nice lake vacation look into Table Rock Lake.

I absolutely agree with other reviewers when they say this place is OUTDATED! I felt like I was stepping into an episode of the Brady Bunch when we arrived. Just the whole vibe of the place including the stuffy air inside just kind of put me off from the moment we stepped into the lobby. On the outside it appeared decent at most. The location is really what sold us since it's right next to the lake. The price of the rooms couldn't be beat but after arriving we could clearly see why. The hours for their restaurants and shops were weird. Everything was open for only a specific time. They had one restaurant that was basically only open for breakfast/brunch but closed around 3pm. Then their steak restaurant was open for dinner only. We had originally planned on trying the steak restaurant but after reading the reviews of the subpar food and service we decided to try somewhere else off of the hotel grounds. We arrived early and tried checking in but they're advised us that our rooms were not ready yet and they took down our names to give us a call when they were ready. We didn't mind that, we ended up walking around the hotel to see the resort. Honestly everything was just so outdated and it felt like a complete ghost town. The hotel is huge, I know they have way too many rooms that aren't being occupied. The resort feels like it was popular about two decades ago but now it's just sad. When we finally got to our rooms it was exactly what I expected at that point. Yes, it was larger than any other standard hotel room but that's really where the positives ended. I was honestly scared to walk on the carpet, it felt so old. Everything about the room screamed 70's. It's like they hadn't updated anything since the hotel originally opened. The bathroom was a bit questionable for cleanliness too. But our view from the room was nice! We had a partial view of the lake. The patio furniture consisted of two dirty plastic chairs. The way they have the patios set up is a bit suspicious too. The bars to the rooms next door are very wide so almost anyone can just walk onto your patio. I didn't like that aspect because of safety issues. If you're looking for a cheap place to stay in Lake Ozark then The Lodge of Four Seasons is it! Just be expected to be transported to the 70's and stay there until you check out.

The service at the restaurant HK was very poor. The hostess did not want to seat us and had a very disrespectful tone. The elevator reeked of mold. The rooms had paint bubbling in the bathroom. The lights were too dim in the room. The balcony had a wasp nest. There was no room service all weekend. We were forced to leave the pool for a wedding. I do not recommend.

I'm sure this place was something special back in the 1960's & 70's but it has certainly lost its luster since then. If you are wanting to spend $244 on a room with a dirty washrag in the shower, filthy old carpeting, disgusting lumpy pillows & a view of a moldy rotten roof, then do I have a deal for you! Pretty sure this "resort" has not been updated since it was built. They have invested well in their website though and I'm sure I'm not the only tourist to fall for their grift. Wished I would have read the reviews before booking. I was so happy to leave this place in my rear view mirror. After this experience, I will never go back to Lake of the Ozarks.

First of all, their website is very deceiving. The room we were given looked absolutely nothing like the ones in the photos. Same with the grounds. Granted, the lobby and other amenities were gorgeous and very updated, but the rooms and most of the grounds definitely need vast improvement. I do realize that they are selling the place, but that still doesn't make it alright to have top notch photos for a non-top-notch resort. We felt like we were in a low-budget motel inside our room. Our room said the beds were queen size, which is what we have at home, there was no way that was a queen! More like a full/double. We could hear people talking through the walls and every time the toilet flushed on the room above us, we could hear it. Fortunately, we only needed the place to sleep and we were able to get some of that, plus we were close to family that live in the Four Seasons area. At first we were looking at VRBO type rentals, which had affordable prices, awesome views, and looked gorgeous but my husband wanted to be "spoiled" at a resort instead. Welp, that didn't happen. This place has such incredible possibility!! Right on the breathtaking Lake of the Ozarks with spectacular views and walkways to the water. There are a few pools (including an indoor pool), lovely seeming restaurants and spa, plus it's location is on the golf course. The front desk help were all very friendly and accommodating and the lobby is beautiful and smells wonderful, nice touches with the waterfall fountains. Please, someone buy this place and make it a nice place to stay!! It doesn't have to be luxurious or even uber fancy, just comfy, updated and worthy of the majestic Lake it sits next to. We will be making several trips per year to this area but we will not be staying at this Lodge until it has been loved the way it should be. Very disappointing.

Horrible to say the least. Rooms are very run down. The water fall in the photo is broken and old, moldy water is standing in parts of the hotel. Walls are thin and the people in the next room partied all night, screaming and yelling. Lots of hidden charges that were not on the bill at check-in and higher resort fees than stated. Only good part was the staff were extremely kind and helpful. Save your money and stay at a Marriot.

The Lodge of the Four Seasons has lost a little of its grandeur in 2023. It's still a really nice location but the property itself is lacking. Horseshoe Bend has lots of great restaurants and shopping very close. I generally look over a room as soon as I arrive and get the heating and cooling in the room straight. There were 3 hairs, obviously not mine, in the shower upon arrival. The outside of the lodge is stone and there is a stone veneer inside the room for a few feet on the wall that meets the stone off the balcony. The top rows of stone and the molding in the room had some sizable cobwebs. I didn't see any spiders so I didn't complain. The room ceiling is still a 70s popcorn ceiling and while the furniture is pretty modern the carpets are old and will no longer lie flat to the point I'd call them lumpy especially in the hallways. Inside my room the air conditioning was good. In the common areas of the hotel, especially the hallway and elevator area, it was extremely hot. While we are on the subject of elevators one of them was out of order the Tuesday-Friday I was there. Not a ton of ambient light in the room and one of the wall sconces was not working. You can hear a lot in your room. You can hear the people in the next room, you can hear housekeeping all day long, and you can even hear people knocking on room doors at 1:45am. The Wi-Fi was absolutely horrible. It was slow as molasses and that's if my devices hadn't just dropped it. I really can't say I'd return again. What do people do in the Ozarks? They must rent condos?

Here's an honest review from a first-time guest. We're new to the Ozarks. We came to check out the hype and stayed for two days, so we don't have the nostalgia of past visits to carry us over and past the general expectations for resort visits. The highlight of this aging lodge is hands-down the staff. Everyone was friendly, accommodating, and seemed to genuinely like working for this company. If willpower alone ran a business, this place would be a top-notch stay. Unfortunately, the timeless beauty of the era is showing it's age. The older end of the lodge needs a serious facelift. Accommodations were clean, the bed was a bit stiff, and there wasn't much going on for a Tuesday and Wednesday night. The restaurant was "meh," and the breakfast service was pretty crummy, but that's a review for a different day. I'd love to see an investor really invigorate this lodge. It seems like a killer location.

I came here for an event. When booking, I asked specifically for a king sized bed but got two double beds instead. The hotel smells old and needs update. While the price for a special event block room and it being off season was alright, there is no great amenities (no free breakfast, no pools, etc.) Also do not book if you are a light sleeper like me... the walls are thin and you can hear the TV of the next room. I couldn't sleep hardly at all during my one night stay. This hotel feels very underwhelming for it to be associated with the Four Seasons.

Upon arrival, the front desk looked abandoned and I searched for a bell, but couldn't find one, so I settle for peeking around the corner to the back and doing a soft hello, which brought out a desk clerk. She was friendly and welcoming. We were given almost the same room as last visit, which was above this room. The clerk informed us that we were given an upgrade. Nice. Everyone likes an upgrade. This was our second stay here and while you can tell that this was once a world class resort, it sadly has deteriorated and is no longer. The furnishings are worn. The carpets are mismatched, some of which need to be stretched at a minimum, replaced, if I am being quite honest. The ice machines have mineral deposits cascading down the machines, as if housekeeping and maintenance both thought the other should handle that. We asked for maid service and a new tissue holder with a new box of tissue, when going out one day and returned that evening to the same unmade bed, no clean towels, and still no tissue. The desk sent the maintenance guy to clean the room. The only thing worse than having to clean your own room, when on vacation, is having to stand out of the way, while someone else cleans it, so we took the towels and a new box of tissue and gave him the sticky tissue holder we had requested be replaced. He was going to replace the holder, but the replacement never arrived. The tissue holder was made of a material that gets sticky when it's old and degrading. It wasn't dirty, it just felt disgusting to touch. The room had repairs that were obvious, having been finished by someone who didn't have the skills to make it look like new and when we called to ask how to start the fireplace, since the button didn't start it, we were informed the fireplace was out of order. It was 20 degrees out with snow on the ground. That fireplace would have been a great way to warm up and get some romantic ambiance going. Lighting in the room could be lighter. A dimmer switch for a central light would be great. It's too dark for any detail work or to do makeup. The vanity has no drawers and is small. While sitting on the toilet you can see the drainpipe that extends from the wall on the left of the vanity to the p-trap centered on the vanity. Knowing that the pipes were located on the left, why would someone purchase an open vanity or not at least paint the pipes to match the walls? It just seems there isn't a lot of thought put into the decisions made with regard to maintenance and it shows. In my husband's words, it has seen better days. My last interaction was checkout. I went to ask for a portfolio and the wait wasn't an issue. I could see that the clerk was busy on the phone. When she was done, she asked how my stay was, but I think it was a rhetorical question, because when I told her about housekeeping being a no show the day before, she just said, "I'm sorry about that," handed me the receipt and went about her business. Dismissed. I thought, alrighty then, turned and walked away. With all the choices we have for lodging at the lake, there is no need to stay here again. Time to explore a little more.

Don't book here! The rooms and grounds have not been updated in over 10 years. I'm not sure how this lodge is tied to Four Seasons but it can be deceiving. On top of it (as other reviews reveal) the room is not clean. The front desk did not seem to care and didn't respond when I told her my room was dirty to try to better accommodate me. She was even bothered that I requested some ice and my invoice. Basic painting and cleaning need to be done. There should not be carpet where you have a bathroom sink. I could smell the carpet. The balcony screen was ripped and there's basic wall patches that need to be attended to. **Instead head over to Margaritaville it's cheaper and the staff are helpful and kind. It's one thing to have an out dated hotel, but rude staff and fifty moldy rooms, is a health concern.

The rooms are in need of repairs. The food was horrible. The scones were raw in the middle the coffee was bitter colored water. . The French onion soup was like a salt lick. The service at the resort was bad. The spa was over priced. I wouldn't stay there again even if you paid me to.

Unsure, I feel like I've been put out by asking for the room. look at the walls in the door. Would you feel safety and place with scratch marks on it like this no apology back into another room it's in the carpet in the grease and smells like grease.... It would have been different if they would have at least seemed to have cared.

I read the reviews before coming and a little concerned. But, loved the location so we proceeded! I'm so glad we did. We stayed in the main lodge and it has nice rustic feel. Not modern but Ozark rustic, which is still great! Our bed was comfy and our room was clean. The main pool area was beautiful! They have another indoor/outdoor pool and large hot tub. My only complaint may be that the jets didn't seem to work very well in the hot tub. I did love not leaving the resort for dinner/drinks, but the restaurants were just average/okay. Overall, great hospitality, clean rooms, and a good getaway.

from the lack of current technology options, including no availability of streaming on room tvs, to the lack of working soda machines and no room service "due to COVID(!)", the room and service so far has been pretty disappointing. Had an expectation of a luxury resort, the basics are closer to Motel 6. Service is barely adequate, I really wish we had booked at the Margaritavilla resort and definitely will next time. the entire place is just shabby, especially for the money.

This is a large, multi level, multi building place. It wasn't scaring to the eye as we arrived and checked in. However, once we got to our room and dropped our luggage to go grab a bite for a late dinner. First off we were informed by the clerk that our room had to fridge. That is an inconvenience for me because I like to have a cold drink-but wasn't a deal breaker as we were only staying two nights. The in room bathroom sink did not have a stopper--that worked. The bathroom wasn't really "clean." There was hard water and hair on the shower walls. The tile and grout was not in good condition and there were several broken tiles. Two full sized beds...Not Queen beds and this was the most uncomfortable bed I have ever slept in. Did not rest at all the first night and the second I woke up several times and in pain. Our closet door was broken and one side would not open. There were Cobb and spider webs all over the wall ways...just wasn't clean outside. It wasn't bad, I've definitely stayed in worse. But I most likely will not stay again.

BAIT AND SWITCH!! The room we had was seriously outdated, so much so that it appeared as if the hotel was trying to piece the room together, bathroom look like something from the Brady Bunch Eta. I don't know if the other part of this MOTEL looks like what we experienced, but our room and side was not 4 star. So far from 4 star that if I could, I would give it a half star!!!! FOUR SEASONS MUST DO BETTER! SERIOUS UPDATE NEEDED. I WILL NEVER REFER THIS PLACE TO MY WORST ENEMY!!

This place is now a glorified Motel 6, in fact I am sure that may be a insult to some Motel 6s. It is totally worn out. Carpets are filthy, especially in hallways. Many doors and locks do not work. Pool needs a cleaning. Bathroom at pool deck was filthy. I had a pina colada from pool bar. Expensive, small and did not taste good. Many of the restaurants and bars in hotel seem to be closed. Too bad as I understand this was a first class resort at one time. Obviously the business motel here was to take all the profit out and drop maintenance and upkeep. We were going to eat at the HK restaurant, but decided we were not will to take a chance, and will take our money elsewhere, spent too much here already.

We stayd in the building next to the lodge. They said it was updaed. Apparently not much. Definitely not worth the money. I will say the front desk lady named Char and the bartender on the roof top named Mike and the servers Ally at Breezes was the best part of our stay. The view was pretty. The rooms are very very small. No ice machines, they are on order. Sure. No housekeeping. They were drilling and working on electrical and pipes. Leaving their equipment out everywhere. I am surprised no one has gotton hurt from that. Everything is very old and outdated extremely except for the main lodge. Will not stay there again. I have had Super 8 better than this. Not worth the money they charge outragious prices for everything. We stayed Oct. 3rd-Oct. 8th.

So run down. Outside bar takes 45+ minutes to get a drink and it's the only place to get an alcoholic beverage during the day.

Loud obnoxious music at the pool interferes with my tv audio in my room after two requests to turn it down. Should I make another request for them to turn it down. Hell yes!

The main build looks great but the rooms are very dated ...no refrigerator no microwave a musty smell, old carpet. no air vents in the bathroom gets very hot. all the amenity's are awesome on the property. We ate at the HK when we got here be we didn't want to go anywhere the first waiter was very rude didn't feel welcome at all. the food was very pricey and was cold when they delivered it.

The Lodge has great historical significance at the Lake, but unfortunately they have not kept Pace with needed renovation and basic maintenance and upkeep. A major investment is likely needed to modernize the iconic Lake of the Ozarks resort. The elevators smell of leaking hydraulic fluid and are very poor shape. The parking would be a challenge for many as they can be further away from the entrance, hilly and in very poor condition. It would be nice to return this place to it's former glory, but at this point it is a disappointment.

Not sure why this property gets a bad review. The grounds are beautiful. We took the advice of some other reviewers and upgraded to the Lenai rooms. Rooms are huge and well equipped. Our room overlooks the pool and the Japanese gardens. Just steps away from the fire pit and the lake. Quiet and no issues. Staff is very friendly and helpful. Convenient to a few offsite restaurants but the Osage Beach spots are a good 20 min drive around the lake.

My wife's family was having a reunion in Missouri and "Lake of the Ozarks" was the central hub for out of towners to stay. My wife booked us a room here since it's where her parents and sister were staying. We actually got a room a few doors down. When I saw the yelp reviews I was honestly scared on what our visit was going to be like. Maybe because my imagination was expecting the worst I was pleasantly surprised on how nice this resort was. Since I'm not from the area it was a bit confusing to find since Missouri doesn't seem to believe in street lights so the road was very dark. Even when my GPS got me into the property finding parking was a challenge too at night since it was so dark in the lot. Parking is a challenge here but the hotel does offer free valet parking. First off, yes... this place needs a major facelift. It's old, outdated, and very musty. We stayed in the main hotel which is attached to the lobby and found for the price it was a great value. HUGE room with view of the lake. It's an outdated room but I found it spotless. It wasn't falling apart like some of the yelp pictures show. My only complaint about the room which most people mention on yelp is the doors don't close unless you literally slam them shut. So you're constantly hearing doors slam. The beds though were comfortable, the shower pressure was great, and I never heard neighbors except for door slams. The resort itself was very nice to just roam around. The lobby has this huge chimney coming down from the ceiling hovering over a fire pit. The fire pit wasn't lit but the visual of it was pretty stunning when you walk in the front doors. Staff was very friendly and helpful. There was a casual restaurant open for breakfast and lunch and a fancier restaurant for dinner who's bartender made a great martini. Several bars were around the property. There was even an atrium with a several story water feature that was cool. Outside they had a Japanese garden, huge pool with adjacent bar and DJ at night. Several fire pits strewn around the gardens with seating. You're also right on the water with several trails you can walk. There is a detached part of the hotel that looked much older and dumpier. Like some of the yelp pictures showed by other reviewers I too saw empty beer cans all over the place. Since it's not attached I don't even know if it's owned by the same property or if it's a separate entity but the trash does bring down the value of the grounds. Overall for $99 I thought the room was worth the value and much more than I expected. I thought the place has a relaxing vibe. Because our itinerary was full we never got to check out the Spa so I can't comment on that.

We stayed in the main lodge. It has not been updated or cleaned in YEARS. Its dirty, there were massive cobwebs in the window coming down the stairs. The windows have never been cleaned. The carpet on the stairs or in the hallways appear to have never been replaced. Our friends we were with, had to request a new room because the one they were in was so dirty. Our room was OK. Its outdated, the bathub is disgusting. Bring shoes to shower in. Moldy and Gross. It is in a great location; the outdoor pool is very nice. I didn't look at the indoor pool. The people were very kind. It's really unfortunate they have a great place to have a wonderful hotel and they don't keep it up.

Just spent a couple of days here for a work event, and I would not ever return. As soon as you walk in you can tell the place is dated. No biggie, I was not expecting a 5-Star hotel. I check in and walk up to my room- neither of my key cards work. I have to take all my luggage back down stairs to get new 2 new key cards. I got back up and the first key I try does not work, I tried the second key in the envelope and that one worked. I get in my room and close the door and notice that the hinges and lock on my door have literally been busted off and screwed back in, as there is chunks of the wood door missing. My sheets were dirty, there was mold all over the shower. I leave to go meet up with my coworkers, and check my card on the way out to make sure it is working, and it was. I leave and close the door behind me, only it would not lock. Someone from housekeeping walks by at the same time and tells me that I really have to slam the door hard to get it to lock. This was an issue my entire stay. Every single time I went up to my room, I had to get a new card for my door. They kept blaming me saying I was demagnetizing the card. I even went as far as carrying a Fanny pack that ONLY had my key card in it to make sure it wasn't near my phone, wallet, watch, etc. and still continued to run into the same issue each time I tried to go to my room. At night, I could not sleep because the walls were so thin I could hear the TV from the room next door. When I stood in the shower, the shower head was lower than my face, and I am only 5'10". Overall the amenities were in the same condition, and way outdated. This visit was just really disappointing.

Went for a conference for two days. The lobby is a bit outdated but they have updated things. I mean it is a lodge. The rooms have been redone and were clean, lots of towels, decent pillows and a comfy bed. They could be a little brighter. The front desk girl could have been a little nicer-it was almost like she was annoyed. Maintenance had to come put batteries in my thermostat and he was very nice and prompt. I don't frequent the Lake (yet I have had two conferences there in a month!) but if I had to go-I would pick here over Margaritaville.

The reviews at Yelp are mixed so didn't know what to expect but can only say - I did not get disappointed. The lodge is charming, welcoming, clean. The bath rooms are a little bit dated but honestly the most important thing - hit water instantly in the shower - was perfect. Rooms spacious. Bed comfy. Only reason why I don't give 5 stars is the fitness center - no good AC and machines outdated: Will come back.

I really wanted to like this place. Without a doubt it has the potential to be a great property. Unfortunately the lack of maintenance and house keeping make it unbearable. On top of that it's the same price as competing resorts. Mold in the shower, not one door in our room works properly, filthy carpet, broken shower valve, furniture was old, and ceiling in the hall way disintegrating . To make it worse only one bar and one restraunt were open during our stay. 6/19 - 6/20/2021. Parking and access to the rooms is laughable. As I lay here listening to the dripping faucet and smelling the musty smell my only advice is DO NOT STAY HERE!

The Bad: Removed the arcade. Uneven wrinkled general floor carpeting leading to room. Smells weird. Small room with price way above its true value even when accounting for inflation and then some. Cheap crumby ceiling. Dim bathroom. No USB outlets in bathroom. Some electronic outdoors doors, such as one next to a pool, are broken, others are exit only at random. Too hard to navigate, map was confusing, verbal directions lacked clarity, signs used confusing vague information I did not understand. Smelly outside trash near key exits from pool area into lodge. Uncomfortably stuffy beds that are way too thick for the time of year. Sheets way too tucked to the point it requires fair strength just to pull the top sheets up to sleep comfortably. Vending machines reject perfectly fine 5s and 10s while having no sign indicating this limitation. Refused to break a 5 into 1s at the front desk. Refused cash to pay for candy/snacks at the front desk, requiring a card. Only carry lemon water for free, no normal water for free. Were out of lemon water. Nothing fun to do or pay to do inside. No public charging area with wires to connect phone to -my old university even had those; they are cheap to install, too. Nowhere at night in the lodge to pay cash for food/drink, or do anything -some simple arcade machines or a public TV with available remote would suffice (cannot use TV in room due to it disturbing other people in there). The exact same non-varied stock silhouette of a generic tree branch copied and pasted on many frames along the walls and inside my room. Hallway is overly stuffy. Vending machine accepts cards but rejected my debit card. Interior historical items to look at were lackluster in contents and description. Could not sleep due to bed being too thick and hot. Only 1 plastic ice bag provided and it broke due to being too thin. Random person came in just because the door was open. An employee did the same thinking we were done when we had not checked out yet. Lacked a sense of novelty or boldness inside, with nothing installed inside that is unique, fun, really enhancing my time there. The Good: General decor is mostly generic and forgettable, which is a shame as the building itself and furniture are well-made and nice to look at and touch. Front desk provided useful info on when the Carnival of Ink is, that was not provided by the people running it on any of their fliers or social media, and gave me a free pen to write the info down with. Food/snack prices are reasonable even if this was not a hotel. Pool waters had the right cold and warm temperatures. Public main bathroom would be excellent if it were not for both it and my room having cheap crappy gas station toilet paper. View of the lake is marvelously shimmery and relaxing near the pools. If you ever get the steak as I did, it is perfect -though their vegetables were not well-made and the mashed potatoes were lacking in flavor with too soft a texture. Overall, the inside of the lodge is just too boring and inconvenient through full fault of what is physically offered. Add some life and convenience for the average person this is not expensive to fix.

I went for a conference and was excited as I had heard of this "resort" for years. I was in for a shock. The place was not only old and in intense need of a renovation, it was absolutely filthy in the rooms. Some of the rooms in the main lodge area were older but decent. I can excuse older, but filthy is not excusable. The other rooms are no better that an OLD motel on the side of the road in Nowhereville. There was mold in the bathroom for the majority of the people I spoke with at the conference. One had a door that would not lock. She could just walk in without using the key, but another friend had to body slam the door to get it open. NONE of us had a refrigerator or access to ice without walking to the main lodge. The rooms were very dark and disgusting. One friend had to change rooms multiple times to find one clean enough he could stomach having his small child in. In the "acceptable" room (fourth room), they found old French fries left that the cleaners did not get. While showering, the water goes from hell fire to ice. The tub did not drain. One friend's toilet did not flush, the carpet was vile. No one should ever book a conference at this place until all the rooms are renovated. It is absolutely terrible.

My friend and I stayed Sept 6-8. We were told everything at the resort would be opened by the front desk staff. She was friendly.. Two hours later a note stated the lounge was opened from Sept 6-8. I asked to speak to manager at the front desk. The desk clerk sent Robin, chief operator. I stated we were told when we checked in everything would be opened. Robin stated everywhere is short staffed. She apologized. I told her I was disappointed. She brought up other excuses. I was so frustrated because she did not offer anything. My friend and I had looked forward to getting away. Nothing was open the entire time except the lounge with snacks & alcohol. The last day we had to be checked out the bar by the pool was opened.

The hotel was unable to find my reservation. Luckily they had a room available but it only had one bed and a "sleeper sofa", according to staff. We get to the room, there's no sofa. So we had to get a roll away bed brought up. I was irritated but thought, it's ok, things happen. Then that night, We got in late and had multiple girls needing to shower. There was no hot water....literally none. Not even for one shower. When telling the manger or front desk supervisor she apologized but then proceeded to tell me she didn't see my 1st reservation. And it should have been there. This frustrated me even more. She then proceeds to tell me that I should have called for the water if it wasn't hot and that she will take the spa fee off my bill.... That's $15 dollars off. So I paid $160 for a room that didn't have enough sleeping space ( like I reserved) and for no hot water. I'm just baffled. We will not be back. For the amount I paid I could have stayed at another hotel, with two beds and cleaner facility. Not to mention the towels smelled awful and the bathroom looked as though the toilet needed cleaning

I'm visiting Osage Beach for a few days, and having not ever been here before, this hotel was the least scary place I could find on the internet. The price is fair, and the lodge is fair. It is dated but still has much charm. The staff is phenomenal, and I wouldn't trade them for anything. The pool is nice, and the bar near it is great for a cold drink when needing to cool down. The pool temp is freezing, but it feels great if you get too warm.

I just checked in and my first impression is that my room needs a renovation, a big renovation. Beautiful view of the lake, but the room is old.

For a five star resort it is horrible. The management apparently does not care and the employees are over worked and not given the tools to do their jobs. The pool bar never had frozen drinks in their machines during our 5 night stay. And the list of things they had were shorter than the list of things they were out of. Food was hard to come by unless you wanted to eat at their so called fine dining HK's restaurant. The staff at the outside bar and rooftop bar were very apologetic for their lack of food and beverages. The manager John I talked to after complaining about the lack of room cleanliness, lack of food, lack of beverages offered me a whopping $80 off my bill. After spending over $2000 in the spa, gift shop & restaurants besides my room. If you want mediocre apps & lousy buffet breakfast this is the place for you. Don't bother calling for your room to be clean, it took them three times and a call to the front desk for toilet paper. Cigarette butts on our balcony, carpet not vacuumed and no fitted sheets on the beds upon our arrival. Public area restrooms, continuously out of paper towels and toilet paper. The hotel lobby coffee shop and bar had no consistent hours ( they opened and closed whenever they felt like it) The had posted hours for rooftop bar but it didn't open till after their advertised happy hour. The hotel is very outdated, 1 pool didn't have water in it. Elevator broke. But hats off to the service staff they tried hard to please you with the very little they had! DO not believe photos on their website. Those were taken apparently on opening day 20+ years ago.

Everything is old and worn. Nothing is being kept up. A/C was cold enough but left you feeling damp and greasy. Workers nice but understaffed. Only could recommend a few restaurants- 2 were closed and the other full so on our own.

We were so excited about this stop on our trip. We travel often and when you book a hotel you typically know what you are getting. A four star is going to be a four star, a two star is going to be a two star so we were shocked when we booked a four star resort and were put into a separate building with two star rooms at best. First the pros: The view was outstanding. The outdoor pool at the main lodge was incredible. The staff was very friendly and accommodating. Then the cons: Our "first" room was very outdated. The bathtub was chipping. The blinds to the balcony were destroyed. The bed sheets had stains. Parts of the room was dirty with cobwebs and bugs. The thermostat was set at 63 and the room was over 80 degrees. After several hours at 60 degrees, the temp went up so they moved us to a new room. The "second" room although in better condition still had a chipping tub, lots of little bugs in the bathtubs and larger bug on the bathroom floor. The bed was not made correctly and the bottom fourth of the bed had no sheet at all. We were hoping we would love this resort and were already planning on possibly coming back later in the month but we will definitely not be doing that. The pictures that the hotel presents on line is not at all a representation of the actual rooms. I can't speak for the main lodge but the separate building is not four star resort. We were so disappointed.

PRISTINE, PUB CRAWL & PET FRIENDLY The Lodge of Four Seasons participates in the yearly Mardi Gras Pub Crawl that is usually during the winter time. They provide shuttle busses to the participating bars and the staff is very friendly. Very decent room prices, great location for the pub crawl, and overall clean and classy rooms make this place an exceptional choice to book when I return next year to party hard.

Worst hotel I've ever stayed at, one star at best. We booked a king suite lake view room. We cannot see the lake, and we measured the bed, it is a QUEEN! We told the front desk staff, Debbie, after viewing 2 other rooms, one that smelled like moth balls from 1965 and one that had a view of a huge white roof, and she laughed and said she'd report it. My husband is 6'5, and I'm 7 months pregnant with a huge sleeping pillow. We slept terribly! How can you sell a King Suite room, with a Queen bed in it, and thin tiny pillows made for a toddler? Each time we came back and requested to view another room, she kept saying that they just went thru a $15 million renovation. When we walked up to the front desk upon check in, she was on the phone talking about another room that they were scraping popcorn ceilings off of. So I proceeded to ask her, do you have a fully renovated room that looks white, clean and fresh like on your website? The straight answer is no. They don't. They must've spent the $15M on only Queen beds, carpet, flat screen TVs and new bathroom vanities. Because the doors are original from 1964, see pics, and nothing is white in the entire room, but the bedding & the top of the vanity. The bathroom tub is peeling paint, the bathroom doors don't close, and room walls aren't even clean. And remember, this is the cleanest, best smelling room of the 3 we saw! You need to gut the bathrooms, and properly renovate the rooms. This may have been a 5 star hotel in the 60s, but today, the only good thing about this hotel is the restaurant HK's.

THE OZARKS VACATION WE WERE TOLD WE HAD ONE OF BEST ROOMS! Paid extra for view, king bed and a special request for a refrigerator, NO MICROWAVE! DID NOT KNOW WE HAD TO ASK??? Some areas outdated and in need of TLC 1 Major issue, was housekeeping. THE LITTLE THINGS THAT ADD TO CARE First time in 50 years of global travel, we had to teach housekeeping. INTERACTIVE NEW ROOM, FIRST DAY,  Pieces of paper in carpet, shard,small pieces of "glass" at patio door inside room carpet and exterior patio, ( i bagged it), WE DID HAVE HIM RECALLED! HAD TO REQUEST TO make up bedding during ourdays absence was not done, Bath towels, were tossed onto bath vanity sink in pile, NOT NICELY FOLDED coffee/ water cups had to request replenish, no t.v. channel guides, Sliding glass door lock broke., but we carry protection bars for those issues Exterior Pool areas, etc, Patio umbrellas broken., they took them down, after we reported to hotel manager and maintenance, after wind lifted it and tossed into pool of area of kids playing, BUT,and they put them back up, next day? No morning coffee in lobby or anywhere, except rooms, before 0700. FREE WATER AFTER 0700! THE STAFF WAS EXCELLENT AND FRIENDLY FRONT DESK, RESTURANTS, POOL [THANK YOU OMAR] FIRE n ICE, etc were excellent and all the staff. FOOD WAS GREAT! A FOUR STAR HOTEL IS 4 STAR, 365 DAYS A YEAR., BUT I'M NOT SURE, WHEN YOUR YEAR STARTS?

The people who work there are wonderful across the board - check in (Dean), hostess, waiter, bartender, maid services, maintenance, spa director and employees. However, the facility is badly in need of an upgrade. We were reassigned rooms from Lanai suite to another part of the resort up a hill and a couple hundred yards from the main Lodge (where EVERYTHING is). Walking into the lobby, you might think you just walked into the movie set A Bad Day at the El Royale. Turns out the Main Lodge was having a water issue, so the water was to turned off all day the first full day of our stay, so we were moved without any prior notice. The one dinner we had at the hotel was pretty good, but not great. The one breakfast we had was an omelette with mushrooms, tomato, and onion - it would have been good if they hadn't gone crazy with a handful of really strong chopped onion - I couldn't eat it. We had a spa day on a bad weather day and it cost over $600 for 2 Swedish massages, 2 facials, 2 pedicures, and hair wash a dry for my wife. I must say in fairness that the spa facility was very nice and doesn't need updating - it was very nice with comfortable amenities. Golf at "The Ridge" across the street from our hilltop room was challenging and fun, as well as reasonably priced due to off-season. IF you hit the fairway you're good - 6 inches off and you lose you ball in 4 inch bermuda grass that really enjoys swallows up golf balls. All in all, I have to give the resort 4 stars even though I would not consider going back and can't honestly recommend the place unless they perform such much needed remodeling upgrades.

No joke, their section called Seasons Bay is a VERY old property. Rusted out door frames, nasty old carpet, spider webs, other bugs, etc. TV did not work. My trash can was full when I entered the room. The biggest issue was reservations. I told them I did not want to be in this section and they promised myself and others we would not be in there. I will never stay here again.

This resort was a huge let down. The expense does not add up to the experience. None of the bars were open during the time that we visited. The one bar that was open didn't even have all of their normal drinks. Everything inside the hotel was a little dated in the rooms. The man at the front counter was super nice. The restaurant inside the hotel is hands down the best restaurant in the area. We loved it in there! The views are gorgeous. I just wish they had a heated pool or hot tub outside.

If I could give this resort 0 stars I would; however, that is not an option on Yelp. DO NOT BE FOOLED BY THE WEBSITE... the website offers wonderful pictures that paints the resort as luxurious; however, THIS IS FAR FROM THE TRUTH. Our guess is that the pictures were taken many years ago as the resort looks like it has seriously deteriorated since the pictures were taken. Guessing no significant renovations have been done for decades. General upkeep of the resort was extremely poor. Throughout our entire one-week stay, we were never impressed with the amenities that were shown on the website. EXTREMELY MISLEADING and a terrible way to market a resort. First, I'll start off with the benefits of staying at this resort. During our stay (8/3/21-8/10/21) we felt as if our room at the Avila Suites was spacious and the beds were very comfortable. We had an excellent experience with the front desk staff and the staff throughout the pool areas/bar. It was also very convenient having a marina right next to the resort for the ease of renting a boat. Now, I'll move into the negative aspects of staying at this resort. As listed on the website, we stayed at the Avila "Luxury" Suites; however, nothing about these rooms is luxurious. Within our own room, we had gross, stained, old carpet that was pulling up from the floor and was creating bumps throughout the rooms, moving tiles in the bathroom because the grout was missing, mold/mildew in the shower, a toilet that barely flushed urine, a sink that drained extremely slow, a "fully equipped" kitchen that did not include a toaster, oven-safe baking dishes, sufficient amounts of serving dishes, or cooking utensils. The kitchen items that were supplied were very old and mismatched. The furniture was also extremely warn and out-dated. Another one of our biggest issues with this "luxurious" suite was our HVAC system. We set the system at 68 degrees and still woke up for 2 nights with the temperature at 56 degrees, and when we called for service the maintenance crew's solution was to turn on the heat to warm up the room; however, once it got too hot we turned the AC back on to set the temperature back at 68 degrees only to wake up to a room at 56 degrees once again. HVAC guy was suppose to come fix it, but never came. Another big downside of this resort was the service that never came in a timely manner. Three times we had to call for towels and all three times we had to call back several hours later because we never received them. Another one of the biggest complaints we had was regarding the disgusting pool located just outside the main resort. Each day we were there, the water was green, murky, and gross. You can see a film of gunk on the top of the surface of the water, there was puke in the pool on our last day that was never cleaned up so we had to move to another pool, and throughout our entire stay we could never see the bottom of the 5ish foot pool. The pool is also missing the nice-logo that is displayed in all of their pictures, and the chairs (especially the ones sitting in the pool) were very moldy. Finally, there was a bee/hornet infestation throughout the entire resort. At the main pool, you could see tons of nests within the rocks of the retaining wall.

I would actually like to give this place 3.5 stars. I would give it a solid 4 but there are a few issues I would like to address. First things first: Pros: 2 Onsite restaurants and 2 additional bars where food can be ordered Movie theater Arcade Kids play area (I don't have kids but thought this was a nice touch) Great views and rooftop access 4 pools and 1 whirlpool Comfortable beds Nice happy hour Friendly staff (assistant manager super helpful) Cons: Paper thin walls- felt like my neighbors were in the room with me Rooms need updating/renovating Beds are not double- felt more like a twin. 2 people cannot fit in 1 Elevator almost quit several times Pools need cleaning Whirlpool does not bubble Wifi almost never works Not sure if I would stay here again for the price we paid. For our first trip to this area, it did the job but I think I would look for other accommodations for what we paid here per night. I would hope they would do some updating soon.

The Lodge of the Four Seasons has a lot of good things about it and has been around for a long time. It is very dated and seems as though they might be trying to work on it. We could put up with the outdated part yet had to laugh when they said we had a lake view. After looking over the roof and parking lot I did zoom in to get the view of the lake. The best part about this is Spa Shiki! That is truly AMAZING! We will be going back soon to The Lodge and look forward to seeing it in more detail. The staff was very pleasant and helpful! Just spent two nights again at The Lodge of Four Seasons. The room was better I admit as I enjoy the Rock walls yet beware of the small bathroom and hidden closet! Ha. Thank you Jenny K of null for commenting on behalf of the Lodge. Once again we were looking forward to a lake view and were disappointed again. The grounds are beautiful - yet when we ask if we have a lake view upon check in you might see why we were a bit disappointed yet again. Two times in less than two months and at the rate of the rooms- well I would suggest to anyone that does check in to look at their rooms before anything. Again, the Lodge has history and is nice.

While the website makes this place look great - it is a total mess - we went in off season (October) & the room was comparable to a super 8. Grounds were not clean, stairwells full of cobwebs & bugs, very little staff despite 2 weddings being held here on the weekend we visited. Overall it was just not as depicted online - rooms were outdated & uncomfortable along with poor service.