Janu-Rey Sebastian
Google
The Loft Hotel Downtown Yangon truly exceeded my expectations. The location is excellent, with easy access to nearby pagodas, a mall, spas, and restaurants, making it convenient to explore the area. What really stood out to me was the exceptional service provided by the staff. They were incredibly helpful and courteous, especially Saw and the new chef in charge. Due to some restrictions in Myanmar, I had difficulty obtaining a SIM card on my first day. The staff went above and beyond by voluntarily accompanying me to a store and assisting me with my phone. On my third day, Saw even helped me find a restaurant by walking with me around the block. Their personalized service was impressive, always checking to ensure everything was okay and offering assistance whenever needed. Although the restaurant is still in the process of establishing a regular menu, they were happy to prepare dishes based on my cravings, provided the ingredients were available. I had the chance to enjoy a full-course meal, and it surpassed my expectations. Initially, I thought it seemed a bit pretentious, but the taste more than delivered, and the price was surprisingly affordable. The room was fantastic, with a chic and unique design that I loved. The bed was incredibly comfortable, and the shower worked perfectly. Overall, my stay at The Loft Hotel was exceptional, thanks to its convenient location, outstanding service, and thoughtful amenities.