The London

I'm surprised how this place has a 4-Star. The lease is an absolute joke. Not Student friendly. You cannot cancel your yearly lease. Either you have to sublet or buy out your lease. Which is definitely not a student friendly term. You can get much better apartments near to the north side which has a monthly lease option. WAIT!! That's not even the worst part. The leasing office takes months together to get a form approved for a lease buy out. Obviously they are lazy and want extra money.

I spent two years at this property, and I feel compelled to share my experience to help others avoid the same fate. Initially, my stay here was tolerable, but after relocating to a different building, I discovered the unfortunate truth behind the numerous negative reviews. Please heed my warning and steer clear of this dreadful place. It's an absolute mess with incompetent management and deplorable living conditions. I am currently living in a unit infested with roaches, despite repeatedly reporting the issue, nothing has been done to address it. As I write this review at 1:30 am, I am unable to sleep due to a malfunctioning thermostat, leaving my unit at a sweltering 84°F. The discomfort is unbearable, and it's clear that this property's maintenance leaves much to be desired. Moreover, the staff's demeanor is incredibly discourteous, particularly those stationed at the reception desk displayed an attitude that was far from professional. Overall, my experience at this property has been nothing short of disappointing. I strongly advise against considering it as a place to stay. There are far better options available, and your peace of mind and comfort deserve better than what this property has to offer.

Walkable distance from campus but not so close that traffic is a problem. SO CHEAP!! Units are a great size for a great price. Super nice amenities that are all open 24/7, the gym and pool are incredible. Clubhouse is gorgeous. Onsite maintenance is really really efficient.

Such a great place, wow. Reminded me of traveling abroad. The nature the landscape, everything one of a kind. Really brought a tear of joy to my eye when I toured. Evelyn Fisher helped me out so much during my experience here at the London, no bad words to say.

EVERYTHING YOU NEED TO KNOW BELOW!! I spent fall-spring 2019 here, but am still so mad I will keep the review at the top of the list. After touring the place I thought it was too good to be true that such beautiful apartments could come at such a low price. And it was too good to be true. The model room features matching furniture in all of its rooms, an accent wall in the bedroom, lighting in the common areas, clean appliances, beautiful white bathrooms and granite countertops. DO NOT EXPECT ANY OF THAT. They also claim to be a gated community, yeah they have a fence and a gate but that does nothing when it’s NEVER CLOSED. I have attached pictures of when I moved in, I just wish I had pictures of the bath/shower to show every prospective resident. Full disclosure, the pictures are after me and my roommates deep cleaned. It was horrifying before. Upon move in into my actual bedroom, (you don’t get to pick which room you get assigned btw, you can’t trade with roommates either), the carpets were wet and wreaked of dog and mildew. So bad I had to buy towels to lay over a path so I could walk on it without stinking afterwards. This was the case in all 3 bedrooms, but I gave them the only star in this review because they did change all the carpets within 2 weeks of moving in, but only after arguing saying that steaming them again wouldn’t fix it. Next, the bathroom. Nasty. When I moved in the bathroom was not clean, there was hair on the floor and in the shower drain as well as a RAZOR. Someone’s nasty used razor was in the shower drain! The entire bathroom developed an ant infestation In about a week after moving in, and that did not get taken care of for weeks, I ended up having to reseal the entire bathroom myself so I didn’t have ants crawling on all of my stuff. Mold everywhere in the existing sealant in the shower and on the baseboards. The washer smelled again like mildew when we moved in, and the dryer didn’t have somewhere to vent I guess because lint was an uncontrollable problem even after cleaning the lint trap. It was UNDER the lint trap. Last horrifying part about the apartment I was assigned to, were the ROACHES. I called and called to get the roach problem treated and they never did a thing for them. Disgusting. Also, do NOT walk in the grass. There is dog feces EVERYWHERE. No one picks up after their dogs and the complex does nothing to enforce it. Do not let the front office fool you, that’s where they put all of their money into. Not the apartments, just the show front of the complex. The printers were constantly out of Paper, the coffee machine constantly out of chai and hot chocolate, the gym was nice and seemed clean enough at least. ALSO, do not expect making payments to help your credit at all, they charge you extra each month if you want them to report the good payments. Something I want to point out, most five star reviews come in a stream. This is because they host promos where leaving a five star review is a requirement. Sad that there’s this many students here that are complete sell-outs lol. Now, lastly, I decided it was time to pay out my lease and get the heck out, but that money I sent to pay it off wasn’t used to do that, it was added as a ‘credit’ to my account. They still charged me insurance, utilities, and rent for months after I paid off my lease. They told me specifically they were not going to do that, but low and behold they don’t care and did it anyways. Second update: got an email saying I owed $170 in damages: $100 for a full room repaint, $25 for a smoke alarm that was “missing”, and $45 for a janitorial fee. When you move in you fill out a unit condition form, document EVERYTHING. Every little thing or they’ll try to fee you! Lucky for me I documented the scrapes on the wall and the missing smoke detector, and they removed the charges after I emailed them. They didn’t even look at the unit condition form before I fought, they just hope college students will pay it without argument. They finally took off the janitorial fee after another email

I have only lived here for a month and half and it’s already unbearable. If you have a problem with something in the apartment(which we have had many) you have to bug maintenance to come or it will take them over 3 weeks to fix the issue. Our sink in the kitchen was moldy and caved in. Our dishwasher is moldy and can’t even use it. My bathroom sink leaks. Shower wouldn’t drain. And now our heater is leaking and soaking up the floor. They came to “fix” the heater but only changed the filter? Didn’t even look at the leak which was right in front of them. They want to throw all these parties or activities to distract you from what’s wrong with your apartment. Definitely do not recommend living here. Please live anywhere else.

Loved the place and the view. People are really nice and complex is clean as well kept up-to-date. So much fun over the summer with the pool and volleyball net and neighborhood is also kept up clean and safe 👌 surrounding area. Nice area to jog and 🚶‍♂️ and walk.

Very nice place to live, pest/roach free apartments and close to TAMU campus. Perfect community and lots of amenities like free printer, Starbucks coffee , Library, gym and pool. Would love to lease here again. And yes they keep organising fun and cool events.

I moved into the london June 2024! Management accommodated my early move in, as there were open spots left! I've enjoyed the office staff, and maintenance as they've been so much help! Anderson, one of the office members, picked up my call over the weekend, and actually went all the way to my unit and put away some items i'd mistakenly left outside by the stairs!!! If it weren't for him, a valuable item could've been taken, or damaged by incoming weather!! Thank you to the London for the amazing staff willing to go the extra mile! Here's some pictures that include the summer pool party sponsored by WHATABURGER!!!

If you enjoy being kept up at night by rodents in your attic, The London may be the perfect place for you. I've lived at The London since August 2023 and have been extremely disappointed with their lack of pest control and the way they've handled this issue. On March 13, I submitted a maintenance request because I was hearing banging, scratching, and running in the attic above me--it sounded like I had upstairs neighbors, which is impossible because I live on the top floor. To my surprise, my request was marked "completed" at 7:52 AM--even though no one had come out. I called the office, and after some back and forth, the receptionist (who was very helpful) confirmed that pest control had not been by yet but was scheduled for later that day. At 3:15 PM, I stopped by the office to check again and was told pest control still hadn't shown up but I should expect them later that evening. I went home and waited. No one ever came. The next morning, I called again and was told pest control had "already come by"--which was shocking because I was home all day. I asked when they came, and was told "in the afternoon"--but the day before I had been told no one came. Eventually, I was told they simply walked around the building. Let me be clear--the rodent is in the attic and walls. Walking around the outside does nothing to solve the problem. Still, I was assured the issue would be addressed by Monday. Monday came. Pest control came. Yet the rodent is still here--scratching, banging, running, and waking me up 3-5 times every single night. It's now affecting my sleep and my ability to function at work during my 7 AM to 3 PM shift. What frustrates me the most is the lack of real urgency or care from management. Rodents don't just make noise--they cause property damage, health risks, and attract more pests. I was raised right--my mama made sure we keep our home clean, floors spotless, dishes done, laundry kept up. This is not because of how we live--it's because The London has failed to maintain their building. And honestly, this isn't the first time they've shown how little they care about residents. Last year, they let the dog poop trash can sit overflowing for two months, baking in the sun. The smell was unbearable, and it took two weeks of constant complaints and phone calls before they finally did something about it. I've now followed up yet again, and after more back and forth, I've been assured that the rodent issue should finally be resolved on Monday. At this point, I'm not sure how much faith I have in that promise. I'm truly disappointed with this complex. I pay rent expecting a safe and livable home--not to lose sleep night after night listening to rodents above my head. I do not recommend The London.

Well. It's $400-$500 a month for a reason. This apartment complex in particular has a terrible issue with roaches and pests coming out the drain systems. The maintenance team doesn't really FIX anything at all. Work orders have been sitting for about weeks now with no attention to them. They're also very avoidant of telling you what you need to do during move in. Ex. They told me I only needed a parking pass for reserved spots, and then I got towed for not having a parking pass. Room conditions are terrible. Mold and rust have been there PRE move in, and still are there. Everything is sticky as well. There's a reason why everyone who lives here ends up moving to Park West the year after.

I don't even live here but in the tour alone the office staff were rude and the manager spilled coffee on me -_-

I highly do not recommend the London because the microwaves never work. I heard other people have to buy their own microwaves. They never answer work orders. Someone's car got towed even though their license plate is a registered, and had to pay $350. I just feel I could find somewhere better for the price that I'm paying in rent. After complaining half of the AC in the complex doesn't work and NOBODY LISTENS. Also haven't been able to provide keys for mail in MONTHS. Plus there are roaches

Playing grocery bingo at the London is the best time I've had here!!!! Great events all the time every week and a lot of food so it's great when your trying to grab a snack between studying

The filth of this place for my freshman move in day. Tenants said best he can do is "clean it" it shoulda never been this way to start with. I am immune compromised so i can't be exposed to mold

DON'T GET CATFISHED! (stay away!) I will give you a very comprehensive review of "The London". First off I've lived here a year and here's what I have to say. This place is an absolute hellhole. The reason being is that the staff of this place is absolutely horrid, they do NOT return your calls unless it's a renewal of your lease or to remind you to pay your rent. Also if you have a vacant room in your complex the staff will not contact you if they come into your apartment, they will come in unannounced. Besides that they are friendly. The actual apartment... If you saw the images of the apartment rooms online vs real life then you're right here with me. I moved in two weeks after the snowstorm and it was a shitshow, my roommates didn't know that I was coming because of a lack of communication on the staff part. Sketchy Bribery. The London will have annual get-togethers with food or some activity and will bribe you with giveaways so you can write a 5-star review on their page. The free food is actually kind of funny because alongside in a room near the "Library" they have a room that gives out prizes that you can win if you renew your lease. The noise. If you want a quiet place to stay, this isn't it. It's right by Campus and students come and go at all hours of the night, it's college it happens. The only good-ish parts are the gym and the internet. The internet can reach up to 3-400 MB/s on a good day.

good at building rent credit,the area makes me feel safe and it's close to my job and The London is good at getting back in touch with you

This apartment only looks half decent when its time to manipulate people into signing a lease. They left us without a/c for weeks it was frozen SOLID if this does yall any tell on how lazy this place is the clubhouse (where the people work, packages go, pool) WAS OUT OF A/C FOR A WEEK TOO. They dont get on anything fast what so ever (ill show pictures) , without a dryer SINCE WE MOVED IN we cant wash clothes, and so many other inconveniences. Our back door doesnt open, our microwave shuts off electricity to room C if we open the door before clearing the time (literally how do you wire something that bad??) , all of our rooms are different temperatures, there is zero air filter, the water is hard it turned my blonde dyed hair orange, before we moved in the only thing they did was paint over any imperfections and calk things back on, also paint is left on the ground, carpet, walls, toilet, shower when you move in, it is NOTHING like how they told us it would be PRICE WISE or living wise. Total at the end of the month we are each spending 800 dollars to be tortured here. They dropped on us that we have to pay money for specific parking randomly or we will get towed (nowhere in the lease or paperwork was this in place) There is zero lights in the living room or ceiling fan. I could go on for DAYS. If you are looking for an apartment and checking these reviews RUN DONT BE LIKE US. We thought "oh only angry people comment reviews its not ACTUALLY this bad" NO IT IS WORSE!!!!! RUN PLZ

Our dryer has been broken for 3 months now, maintenance came to look at it a week after but has done nothing since. Our ac broke when it was in the high 90s outside and they took a week to fix it. They randomly decided half way through the year that people could pay to park up front. There are cigarette burns on our counters. The back door doesn't open unless you practically know astrophysics and have zeus strength. The ac was broken in the gym for 3 weeks. There are better apartments out there for not much more, please listen and do not go here for ur own sake

Ghetto. quite literally the worst place to live. Maintenance is terrible, but nice. Staff is awful and inconsiderate. If you have a problem don't bother contacting anyone, because they won't do anything about it. Gym smells unsanitary all the time, printer is worthless and will never be fixed, even the tenants are bad. Do not let the google reviews lie to you.

what I love about the London is the friendliness of the Staff and their professionalism when it comes to addressing residents needs. The property is cleaned thanks to the porter that cleans the property.

DO NOT MOVE IN HERE!!!!!!!!! This is the worse place in College Station. Her bed was broken the day we moved in. Within hours the A/C started leaking and it took them over a week to come look at it. Her dryer has not worked since she moved in and still no one has gone to look at it. I have left numerous messages and sent emails and not one person responds. I have also called the Austin office and nothing. I have called the New York office and also nothing. The photos they use are fake. There is nothing good about this place. Worse place in town!!

I wouldn't let a ROACH live in this place! This is by far the worse living situation that anyone could possibly live in! They show you the stagged apartments when you come to do a tour but they DO NOT look anything like those models. That's just what it is a MODEL to get you to want to live there but, it's a TOTAL scam! Most things are broken and to put in a repair request is like doing nothing but, they expect rent every month, do yourself a favor and RUN! PLEASE read the reviews and know that these people are truthful in what they are posting. These people are SLUM LORDS. Mold in units and broken appliance they go unattained to for months. I can give a crap about messing up my credit at this point and just break the lease, all that can be done is take you to court to TRY to collect the money nut even then this is Texas and they can't garnish your wages for money owed to them. I am sure the owners of this property is unaware of the things that go on. They can be contacted at the information below enough is enough! Organization Name VESPER COLLEGE STATION LLC OWNER 7500 RIALTO BLVD BLDG II STE 290 AUSTIN TX 78735 - 8531 BUSINESS PHONE 1 (979) 680-3680 EMAIL ADDRESS SUPPORT@CLSLIVING.COM

I was locked out of my apartment here twice due to faulty locks. When I told the front desk that the locking mechanism on my door was broken and I wanted it fixed before I got back from work, they ignored my request, and I was locked out in the middle of the night. Terrible service they literally do not care. Also, the buildings look terrible.

DO NOT MOVE IN HERE !!!! They are not even worth of one star, it is worth of negative rating. I am a current resident here and the online photos have catfished me. This place is a hellhole. On move-in day my apartment was a total mess with the whole apartment having a lousy odor, dead cockroaches in bathrooms, etc. Today there was a live cockroach on my bed. They don,t maintain the apartments at all. They just want rent and do not provide any kind of service. My washing machine was extremely dirty and it had some kind of rocky material in it and also a bad odor, I contacted them and they replied to me with it is not an emergency if you want to do it yourself you can do it, but we will do it later when we have time. SO AGAIN DON'T SELECT LONDON!!!!!

If you have ever wondered what it's like to be catfished by an apartment, well this is it. The clubhouse is beautiful, but the units are outdated and need some deep cleaning. It was a little upsetting being excited to move to college and start a new life and finding yourself ultimately disappointed. They have put late fees on my account even though I always pay on the dot. I would recommend this if you're looking to stay in budget. Staff is friendly and willing to work with you; however, maintenance sucks and chances are you're going to have to call them at some point or another.

Honestly, try another complex because this one is NOT it. Problems began from the first day I moved in on June 15th.. they called me 2 hours before my move-in time to tell me that there was a leak in my bathroom that they had found THAT morning during their walk-through and that there would be a big fan in there drying it until further notice. It took them a week (and me calling several times to ask for updates and to push for something to be done) for them to finally get it fixed. Fast forward less than a month later and the leak opened back up again and instead of making it a priority the maintenance staff came.. made a huge gaping wall in my bathroom ceiling over my toilet and shower and have yet to give me a concrete update on when I can expect this to be fixed. As of now, I'm unable to use my bathroom so I've had to make alternate living arrangements until they fix it. Furthermore, I start classes this Monday and everything is online so I really needed my living space to be able to feel comfortable and get my work done. I called several times over the past few days to get updates and explain that I need my living space by Monday because of school, the leasing office assured me they would call me before 5 PM today to let me know what the solution will be.. they never called. For a complex that prides itself on a student-centered experience, they have done a terrible job at making this an enjoyable one. Save your time and your money and go elsewhere. If I could, I would leave this complex and go somewhere else. The low prices are NOT worth the inconvenience. **UPDATE: July 11, 2020** Leasing office finally called me today to give me an update and they will not be able to get the sheetrock company out until Tuesday and so that is when it'll hopefully get fixed. For now, they've covered the hole with cardboard. Pictures below.

Best complex all around in Cstat! Best gym, staff, and apartments in the area. I recommend.

Absolutely terrible place to live in. First they catfished me. When I went to tour it looked COMPLETELY different from what I moved into. It was super dirty when I moved in and things were already broken as well. Had to send multiple complaint orders and took forever to get things fixed. Something was always breaking where it was the toilet or a a closet door or something. Just super cheap place and not worth it. Staff is terrible you can literally never get a hold of someone I would call numerous times and send emails with no response. Also, Wi-Fi is always down and there were multiple times where they even had issues and had to shut off our WATER so I would have to wait to use it. Do not live here!!!!!

It's the time of year people are looking for a place to live for next semester so I wanted to share my pros and cons living here from my experience Pros- lots of space good sized beds comes with furniture fast internet though it goes out every once and a while nice swimming pool coffee machine mail room ( you have to pay for it though) good gym, but AC has been broken recently, as well as the gym's dumbbells only go up to 80lbs and no barbell bench unless smith machine. nice people working Close to my friends at park west Cons- You have to spilt the electricity bill between the WHOLE Unit(building) so that's around 6+ other apartments of random people who does who knows what with their electricity and then you get hit with a bill that is $95+ (could be from insulation) Speed Bumps Parking spots flood in certain areas german roach infestations we moved in, we took it into our own hands to exterminate them since we were never told about a pest control for the apartment complex (have talked to people around us and they all have the roaches as well, but I believe they are hiring someone) poor insulation (got down to 55 degrees in our room during freezing temps and got to 92 degrees back in august) put in maintenance orders they "get completed" Air Filter hasn't been changed after maintenance request from august since when we moved in it wasn't clean was promised free printing during sign up now being charged after only 30 sheets a paper of month was promised bingo every month for prizes and only 1 has occurred since we signed was told that there was free food Fridays every week on sign up... rarely happens you can hear everything through your window etc, people talking, moving, playing music, driving, and painters. rusting sink grills don't work by the pools cracked basketball backboards and court & sand volleyball is overgrown in the back location Don't Knows- Never Used the Bus stop

this was hands down the worst apartment i have ever experienced horrible place maintenance is shit the leasing office is incompetent i lived w black mold for 4 month and the office and maintenance said "not that important i have people ac to fix" they will triple charge you and lie and say they never got your payment or that they will take off the 800$ worth of over charge then never do and ur stuck getting late fees dirty asf always trash out possum infestation there's like 30 on the property maintenance just walking in no call ahead you could be full naked in your living room no knock just your door unlocking and some random man in your apt random checks that they don't email about just all together the shittiest living area ever do not be catfished by the low price you will pay more in the end !!!!!!!!

It's cheap, and you get what you pay for. I've lived here for two years, two different leases. First in building 19 on the first floor. Our kitchen flooded constantly, we were told to deal with it because it was a crack in the foundation and they couldn't do anything about it. Sounded like they knew before we moved in, so they should've done something about that, or found other accommodations or something. We didn't have A/C for almost a week, and after two days of us complaining, we got two window units for the living room, one of which didn't work. The flooded kitchen turned out to be a broken water pipe, we only found out cause black mold started growing out of the walls, we complained, so they removed walls and left GAPING holes full of mold in the living room. It was left that way for almost a week (maybe more?) before we demanded they fix it, then it took another four days to do that. We were clean people, but constantly had roaches coming in from random holes in the walls, cracks under the doors, etc. During the freeze they shut off all water to the complex without warning anyone, so we couldn't even fill up any bottles or anything. It didn't get turned back on for two days, and as far as I'm aware they didn't have any drinking water or anything available to the residents to try to make up for it. I currently live at the front of the complex, and it is taken better care of. Almost all of the lights work, while they don't in the back. I don't see as many roaches, and maintenance is slightly better this year. Last time it would take up to a week or two to get to maintenance requests, this time it's usually only two or three days. May be due to the fact that I am at the front of the complex now. Almost all of the buildings have rotting siding, I've seen some broken windows, the dumpsters are overflowed at least twice a month, and maybe a quarter of the time the office staff are gone during office hours. So far my record has been 45 minutes waiting for them to return. I don't know if that's due to staffing issues, or what. If you can afford it, live somewhere else. The pictures on the website, and the place they show you on tour look nice enough, but it's a lie. Almost everyone I've talked to who've lived here has experienced similar things.

If you have had a recent lease with the company, I would encourage you to check your statements asap. I cosigned a lease with my son between 2017-2019. During this time we had no significant concerns. However, any positive feelings are a wash at this point. Five months after the lease ended, imagine our surprise at receiving a statement indicating that a payment made 24 months prior was returned to the bank due to non-sufficient funds. This is simply untrue. We confirmed this with our bank and provided statements to the administrative office at The London. However, to date, the company is refusing to reach out to the bank directly and provide a tracking number to verify the status of the payment. In what seems like a strong arm tactic, they also refused to provide rental history to my son's new apartment complex, leading to a $500 penalty fee for having "no rental history." At the best, this is a data entry error on their end that they refuse to acknowledge. At worst, this is fraudulent activity - either they are at fault or allowed themselves to be taken advantage of. Either way, we are being penalized without cause. We will continue to pursue resolution of the issue. While I hope this is an isolated incident, I wanted to put it out there in the event it is not.

I only moved in about a week ago and i regret choosing to live here for the years. If i could give zero stars I would. I would not recommend ANYONE to live here. On our move in day, the place was disgusting and humid and inhabitable. I ended up sleeping elsewhere for the night because I couldn't stand it. There was mold EVERYWHERE, especially in our pantry. Blinds were broken, wasp nest on our balcony, stained tables, broken cabinets. Our furniture was wet and moldy, our microwave and oven doesn't work (even though they're "new") and our unit is SO dark. There is not a single light in the living room, the kitchen light has to be flipped on and off three times before it works, and all the other lightbulbs are dim. My roommate and i have gone to the clubhouse numerous times and every time we do we're told that the manager isn't in. It's been a week later and the mold is still there and we haven't received new furniture. If that wasn't enough, i had to go to the ER because the mold exposure made me throw up blood and feel weak and incredibly sick. Yet still they haven't done anything about it. I've spent just as much money trying to decorate this place by hiding all of the gross parts that i could have spent at another, cleaner, and healthier apartment. I bought 7 dehumidifiers and it STILL feels musty. It amazes me how this place is still in business or has passed any health inspections. Seriously considering canceling our lease early because it's unbelievable how this unit was considered clean enough to welcome new residents. I'm constantly trying to find reasons to spend the night with other friends because this whole apartment is nauseating. Also, the parking lot is VERY dark at night. As a young college student, i tend to get paranoid about stuff like that very easily and the fact that i cannot see my car from the apartments steps when it's only a few feet away at night is absolutely terrifying and unsettling. There are also no cameras present around the units and i never feel safe walking out alone because of these issues. I'm not the kind of person who writes reviews but i had to share my experience. I wish i was making this up but this is the worst experience of my life so far. Don't let the clubhouse, showroom, and amenities fool you - spend a little extra money and go to a nicer place.

Terrible management. My sons apartment had a leak in the wall causing mold to grow. They simply cleaned the visible mold off and vacuumed the soaking wet carpet. Even that took over a week. Later in his lease, his apartment was broken into and they never repaired the door that was broken down. Upon move out, he was charged $63 to empty the outdoor garbage bin and $100 for cleaning. This after we paid for an entire full month at the beginning of the lease even though he was told if he moved in before the 23rd of that month he wouldn't be guaranteed a clean apartment. Don't waste your money here.

If I could give negative stars I would. I would not recommend this place to my worst enemy. They are so unorganized and couldn't give less of a fuck about you or their job. To start, when I moved in the door to my bed room was split. I immediately went to the front desk and put in a work order for my door to be fixed. A week went by with no response. So I put in another one. I continued to do this process for 2 months until I finally just bought nails myself and fixed it. It wasn't perfect but it was enough to be able to close my door. My door was never fixed and the nails did not hold up for very long. Another issue, our dish washer was holding water and wouldn't drain after washing dishes. So I put in a work order. With no surprise I didn't hear back from anyone. Our dishwasher stayed broken for 6 months till it started leaking water one day. I called the front desk and told them I had an emergent work order. 2 hours later a very unqualified boy showed up and proceeded to just vacuum out the bottom of the washer. I could of done that. Nothing was fixed. Then he turned on the washer to run it and so it filled up with water again. So I finally said forget it and never used the washer again. The story keeps going. After the winter storm we had trouble with our AC constantly. It would go out for days at a time and no one would come to fix it. When we finally got someone to come they looked at it. Said to leave it off for a few hours and then turn it back on and it should be good. That was just a temporarily solution. After countless times of doing that our AC started dripping water. So I called the front desk and told them about it and I put down a towel. HOURS later another very unqualified man showed up and all he did was pull the screen off. Said to keep it off and it should be fine by tomorrow. I specifically asked multiply times if I need to put a bucket down to catch the water. He told me the water would drain into the pipe so you don't need a bucket. Well sure enough he was wrong and a bunch of water leaked onto the floor causing damage. Now they are trying to charge me for the floor damage. This place is an absolute dump of a place run by college kids who wouldn't be able to tell the difference between there ass and a hole in the ground. I know management at apartment complexes in college towns aren't the best, but this place is by far the worst of the worst. I hope everyone that is considering living here sees this review. This is the God honest truth.

If you want an honest review: Read some of the prior reviews then this one. This place isn't BAD and it isn't AMAZING. Some problems I read in the last reviews are still problems, like the work order requests and small rooms. Some problems have been fixed, lIke the WiFi being WAY better (50 mg/s on average) and the staff being helpful now. One definite about this place is that they're always improving I'd say this place is a good first apartment

Worst place to live no pros. The management sucks. They are nice...but realistically they don't do shit. I can hear everyone and everything around me through the walls and floors because they are thin and are not acoustical insulated. The internet is so bad you will miss suddenlink. Literally...I get on average .01 mb/s. Pavlov I think is the company and I cant believe there is actually one worse than suddenlink. But anyhow the apartments decided to switch to what they told us would be faster internet and then increased rent to fix the landscaping. So fuck y'all if your reading. I cant even do my homework. Shit I cant even watch a gif. Dont even think about youtube. The internet can be compared to the one pump man. All of the higher ratings here or on google are probably by management. Most of our plumbing is clogged since day one and 5 bottles of draino havent fixed it. We have ants and we are on the second floor and nothing has been done about it regardless of the many complaints. Who even arranged this place. Its a fucking maze until you get use to it. Gate system is crap. Leave those mofos open nobody is going to rob us mid fucking day. Water drainage is a problem. Some parking floods. Weight room was renovated but everything gets broken and is not replaced. There is a frat across the fence from the rear apartments. They blast music every weekend wed - sunday non stop all night. Again you can hear everything. I would not recommend this place even to my worst enemy.

If you plan on living here change your mind. Our AC has been out on 5 occasions in the past 3 months, each taking at least a week to repair, and even then not even being repaired properly. Management is unprofessional and can't manage to return calls or speak to you on a timely manner to save their life. Our whole neighboring apartment was kicked out because their roof caved in due to the snowstorm, and we have yet to meet someone who has a positive experience living here. 0/10 live somewhere else.

It's just a very old apartment, but I've never really had a problem. It just seems really ghetto cut it's cheap and worth the prixe

i moved from out of state so i have to stay here until i'm done with school and let's just say i got catfished by an apartment. what i was showed on videos / facetime / photos was NOTHING like what it actually is and honestly it doesn't get better. i've been here a year now they just charged me $300 for one months of utilities because i'm a renewal. found a cockroach (thankfully they were quick on sending out an exterminator) had to call maintenance 4 times to fix the dishwasher since june 2020 and they just fixed it july 2021. apartments are gross when i moved it maintenance comes fast but you have to call them multiple times for one problem sometimes. the pool is *sometimes* very nice (depending on if they decide to clean it or not) honestly they are cheap but aren't even worth the money however they are the most affordable in the area so you get what you pay for

They kicked me out of my apartment halfway through the semester because of water damages from the winter storm. They didn't even attempt to fix it. They didn't help me find a new place to live, either. They said "sorry, we're ending your lease. You have one week to move out." The management is basically just a bunch of dipsh**s in a uniform who couldn't care less about you after you've already signed a lease with them. Live somewhere else.

DO NOT LIVE HERE. They will take your first months rent without letting you move in until the end of the month. and even at the end of the month when you're supposed to move in, the apartments look like this and you have to pay next months rent like a week later. Move in day was today and look at how the apartments looked. Mold everywhere, dead bugs in the lights, mold on the bed, dust everywhere, no carpet in certain areas. It's disgusting. The cabinets were falling apart. Ugh I'm so mad.

Love the amenities, the new gym comes in clutch. Maintenance response is pretty quick within 2 days. Super satisfied

Never get an apartment here, it's a trap. They screwed me and my other friends over and over again. The washer and dryers in our apartment never worked, the team always took 3-4 business day to get to us so they can fix something. The team put so many late fees on my account even though I payed on the dot and screwed my credit up. Worst apartments in college station!!!

I wish there was a zero star option. This complex is awful and completely pulls the bait and switch on you. They show you a beautiful club house then model apartment but then put you in the biggest dump. Horrible apartments and unsafe. Our son and female cousin were suppose to move in this weekend but after experiencing four filthy apartments with drugs in all of them, we canceled our leases and move on to another apartment. Mold, roaches, trash everywhere, disgusting living environments, broken faucets, and toilets...all which management felt was fine for them to move into. HORRIBLE!

This is place has very nice employees at the front desk that will help you with anything really recommend especially to college students attending A&M

If i could leave a -5 star, I would!! This place, is the worst place to live. Me and my roommates have had COUNTLESS issues with the apartment and the employees. When we first moved in, we had requested that the bedrooms and the living room did not have furniture and had to pay EXTRA for it to be removed; as we arrived on move in day, of course this request was not fulfilled. The apartment itself looked like it had not been cleaned, we went and cleaned the apartment and every surface was dirty and floors were nasty. One room had the carpet torn up, one had a huge hole in the wall, tuna cans left from previous tenants, doors missing, a moldy dirty couch sitting on the back porch, etc. They took forever to fix some of these issues and some never got fixed. We would have to keep our AC running all day everyday and set at 64, and it felt around 74 degrees-they never believed there was an issue with that. 9 plugs in the apartment that were falling out of the wall- or flat out did not work. When you would use the microwave, it would trip a breaker for one of the bedrooms-causing damage to electronics in the bedroom and they did not care. Countless other issues that never got fixed or took forever to get someone out to fix it. The leasing office has by far the WORST employees i have ever met. They all never were in communication with each other or communicated anything to the residents very well. On move in day the maintenance guy just barged in our apartment full of girls without knocking or any warning. You call the front office and try to get information about something and the front desk people never understood or know what they are talking about. The property manager is a complete asshole and does not know how to talk to residents. If you have any issue at all, they pretty much will not fix it or even try to help fix it. The only good thing about these apartments was the price, until you got your bill. The electric bill was through the roof for only 3 people, and still wouldn't fix the ac unit in order for this issue to be resolved. They also add a random locker unit charge to the account when they never told us about that upon signing the lease. They say they are almost completely leased out, but more than half of the units are not being leased out bc they are full of mold and old nasty furniture. I will NEVER recommend someone to live here. Please please PLEASEEEE find somewhere else to live. They also completely catfish you with the pictures on the website. The pictures on yelp are a lot more accurate with how trashy this place is. They do NOT keep up with it at all.

DON'T BE FOOLED!!! The District on Luther, now named "The London", just completely renovated their leasing office giving it chandeliers and an overall fancy look that doesn't match the look or quality of the apartments and I'm sure they will try to make the model room look just as nice. The new leasing office and name give the idea that the apartments are going to be pretty fancy and up to date, but in reality, they are completely falling apart. The tile in my shower is falling off of the walls, the carpet is disgusting and coming off the floor, the washer and dryer are awful, and the vomit green colored countertops and walls are peeling and coming apart. The list goes on and on... It appears that all the money that the "London" puts into its complex goes into appearing to be something that they are not. I've found advertisements all over college station that give the idea that the New London is a nice place to stay at but renters don't see how poor the conditions really are until they are locked into paying a year of rent. Please dont make the same mistake that I did. There are plenty of apartment complexes in college station for around the same price, but with much nicer and newer apartments that actually match the leasing office and model rooms.

I have lived in The London for a couple of years now. Only stay here if you cannot afford to live anywhere else as it is the cheapest in the area for good reason. If you tour makes sure to check out more than just the buildings at the entrance because every other building is decrepit, has almost no lighting, there are no security cameras and the place is a known drug dealing location. I have seen several people get evicted for this reason. The "high speed" internet they brag about goes out almost weekly. There are hidden charges in the lease they don't mention to you. The way they do utilities is very sketchy here as well as you don't pay for what your room uses but what the building uses divided amongst everyone in the building, I.E. if someone is going crazy with the power and you're using less you get overcharged. All the fun things they say they will do when you tour never happens and good luck getting maintenance to ever fix your problems

The London pays for good reviews but I'm going to give you an honest one. The management is unresponsive to any requests you make. I have had an upstairs neighbor leave their dog out to shit on their back patio, which leaked and spilled down to my patio and a simple request to get my patio cleaned and power washed have never been addressed after multiple attempts. No joke. As of now, my A/C has been out and going on two weeks with an 82-degree temp in my apartment. Multiple work orders from myself and roommates and have gone to the office twice to talk to them and nothing. They allocate a ton of the clubhouse space to their "offices" where I guess zero works get done. This place is cheap (I pay around $415 altogether) but it is not 82 degrees in your apartment with dog feces on your back patio cheap. Terrible place and would not recommend.

I have lived here for 3 years. Over the course of my time here, I have seen the good and the bad with this apartment complex. My favorite things about this place is the location and the price of rent! I am thinking about looking for another place to live, because it seems that management and maintenance doesn't care about their residents as they should. I say this because they are very number's based and all about hitting certain goals for corporate and it takes forever for a request to be taken care of. However, the leasing professionals, are great! They try to help as much as they can, but of course there is only so much they can do before needing a managers approval. Pros: - Rent is cheap, but you get what you are paying for!! - Clubhouse is newly renovated, it looks fancy and has a lot of good amenities inside! You can see these on the website! -The pool is quiet and never too crowded, which makes it a great place to relax. However, when they are cleaning the pool, it can take a couple of days! -The apartment complex is pretty quiet also. I have never had trouble with neighbors being too loud. - Rooms are pretty spacious, and it has a lot of room in the common areas. -It is 5 minutes from Lot 100, and in between George bush and 2818, so I never have to sit in bad traffic when leaving campus! - Have had several roommate problems, and they do good at helping with these problems! My problems were solved rather quickly. -New roofing on all the buildings! -I have never had a problem when it comes to parking or having guests over and them needing a place to park. -Regular/game day bus routes! makes transporting to games very nice! -If A/C is broken, it is considered an emergency. But, my A/C has never broken and I keep it at 67 degrees. Since it has not broken, I cannot talk on the response time for getting that fixed. - There is a pest control guy that comes out every week, so if you need some to spray for bugs you do not have to wait forever to get that problem taken care of. However, I live on the first floor so I can bugs a lot more than someone one the 2nd or 3rd floor would! Cons: -The model you are showed, is not what you will be moving into. Do not expect marble counter tops. When you move-in, it will be more of a complete blank canvas. and the lighting in the dining area, is not bright at all. You will definitely need multiple lamps to give off light in the common area. -Takes awhile for a manager to respond to an email or problem that you want to talk to them about. Doesn't matter if it is a phone call or an email. -Maintenance takes forever to respond to work orders. My dryer was broken and it took 2 weeks for them to come and fix it. and they have come to fix it twice, an every time they leave, it still does not work. So now my dryer has been broken for 3 1/2 months. So expect a waiting period to have something fixed! -It is supposed to be a gated community, but the automatic gate has been broken for almost 2 years. and the lights outside in the parking lot, are terrible. It it always so dark outside my building, and this can be a safety concern. - The 24/7 gym has no a/c that moves through those rooms, it is always super hot! -The coffee machine does run out very often and it can take forever for them to restock cups, creamer, sugar, etc.. -The computers can have a lot of problems with printing! You're better off just sending it to The London's email and asking the front desk to print it off for you! - The outside of the buildings, are ugly! They look super ghetto, ass the paint is very dingy colors and the paint on the doors are chipping off very bad! -The Sand Volleyball courts and dog park are in terrible condition! -Black mold has been a problem in my shower, I have to use bleach to keep it down and gone! -These buildings are really old! There's a lot of things on the outside and inside that need to be renovated! It sucks that it is taking them so long to get things going to update the apartments themselves. I would say the inside needs a lot of work done.

Great location, but difficult to get maintenance and rent is overpriced. Also, move in time is 3 days before classes start. Don't live here. Posting Jan 1, 2020.

Student Renter's beware! I'm giving this complex ONE star because they are so quick to lock you in a lease but once you let them know you can't lease with them, they WON'T work with you. It's a business, all about making money and not about Students First. The District on Luther, aware that it reaches capacity quickly, informs interested persons of this capacity issue and advises students to apply and sign leases early to ensure that they have a place to live. In fact, specific leasing unit numbers are not given out to residents at the time of this signing until a month prior to the commencement of the lease term (July). Relying upon this advice given by District Leasing agents, if something happens during the summer where you have to relocate, withdraw from school, the District will not let you out of your lease, even if you let them know before your move-in in August. They will tell you that you only have 2 options: 1. Find your own sublease or pay the full term of the lease (which is from the August through July 31 of the following year). If you find a sublease - you are in luck, but they won't assist you at all in finding one. They say they will put on you a sublet list in case interested people call, but if they are not at capacity, you are out of luck. Who knows if they are actually referring people to the list. It's definitely a gamble!

The London has cheap rent for a decent apartment. The staff is super friendly and always trying to help you even when they do not have all the answers. Every time I have need something fixed in my apartment they respond quickly. Overall, the london is the place for you if you are looking for a cheap and decent apartment complex in cstat.

If I could give this place 0 stars I would! Worst apartments in college station dirty when I moved in crayon marks on cabinets, feet prints on the ceiling, they obviously don't clean the apartments before people move In. Also did not inform me on the paranormal activity in apart 433. Walls are dark olive green and makes the rooms feel smaller than they are ,overall a really gloomy and place. Pool wasn't opened like other apartments and you had to make an appointment???? Like excuse me I pay for these amenities and I can't even use them !! This was also during the breaks during the pandemic. IF YOU HAVE ORHER OPTIONS DO NOT I REPEAT DO NOT MOVE IN !!! I could go on for ever about the issues this place has and I tried to make it work but truly awful.

I moved in this semester and let me just tell you do yourself a favor and DO NOT MOVE INTO THE LONDON. If something is broken they will tell you it'll get fixed in a few days but it really takes forever after contacting them almost everyday and don't even fix it properly (so yeah maintenance sucks). They will lie to you about anything just to get you to move in here. I was told I would only be paying $430 every month and I've been paying basically $500 and I ask them why do I have to pay extra they literally keep switching it up as to why I need to pay that extra 50 or so. This just doesn't add up this place is horrible I can go on and on but all I can tell you all is don't let the clubhouse fool you into signing the lease... this place is ugly will not be signing next year. Also the good reviews are probably the staff making fake accounts don't fall for those good reviews!