The Luang Say Residence

Our stay at Luang Say Residence was exceptional. Despite arriving early, the friendly staff warmly welcomed us with refreshments and promptly checked us into our beautifully decorated rooms. The French Colonial architecture was charming, and the rooms were comfortable with thoughtful touches like separate toilet closets and excellent shower pressure. The restaurant offered a delicious menu with both Western and Asian options (the eggs benedict was a standout!).|The hotel grounds were lush and inviting, and the pool was a refreshing respite from the heat. While the shuttle service has limited hours, the hotel is conveniently located near the downtown area and markets.|The staff were incredibly helpful and went above and beyond to ensure a memorable stay. We highly recommend Luang Say Residence for a relaxing and enjoyable experience in Luang Prabang.

We recently stayed at The Luang Say Residence, and it was an absolutely wonderful experience from start to finish! The staff were the highlight of our trip—so welcoming, attentive, and genuinely kind. From the moment we checked in, we were greeted with warm smiles and personalized service that made us feel right at home.||The housekeeping team kept our room immaculate. The restaurant staff made dining a joy with their friendly demeanor and attention to detail. The food was delicious. ||The hotel itself was amazing, with beautiful rooms and a serene pool. But it was truly the staff that made our stay unforgettable. I can’t recommend The Luang Say Residence enough—five stars all the way!

Our stay at the hotel in Luang Prabang was, unfortunately, disappointing. While the location was convenient, the overall experience fell short of expectations, especially considering the price. The hotel felt dated and in dire need of a complete renovation. The promised renovations were nowhere to be seen, and the overall impression upon arrival was less than ideal. Basic amenities like toiletries and towels were subpar, with the towels appearing stained and torn. The slow water pressure in the shower made for an unpleasant bathing experience. The hotel's restaurant was also overpriced, forcing us to dine elsewhere.||The most frustrating aspect was the miscommunication regarding the New Year's Eve dinner. We were not informed that the celebration came with a hefty USD 150 per person charge. The front desk staff, specifically Mr. Bird, made excuses about miscommunication, despite the fact that we never even inquired about the dinner. We were simply informed about the celebration and sent a menu and activities list via WhatsApp, with no clear indication of the cost.||Overall, this hotel needs significant improvements in all areas if it wants to attract tourists and retain returning guests. The current state of the hotel does not justify the high price tag.

This is a superb hotel. The room was spacious with an enormous bathroom and extensive balcony. We were located in the main building and the hotel has an old world ambiance which I like. Forget earlier reviews about having a faded charm. The new management team have spent a lot of money redecorating and restoring the gardens to their former glory. Finally a magnificent swimming pool and great service from Bird and his team

This was one of the most amazing hotel experiences my wife and I have had. The staff were absolutely amazing. Bird helped us out many times. We also had the pleasure of meeting the general manager, Stefan, and had some great conversations. I would highly recommend staying here. The grounds are absolutely amazing, the trees, flowers, the pool, I just can’t say enough. The breakfast was outstanding. And that would be an understatement . If we are back in the region, we would most definitely stay here.

Staying at this beautiful hotel felt like being in a jungle paradise, especially with the stunning pool. The food was outstanding, and their Long Island iced tea was one of the best I’ve ever had.||The staff were exceptional—easily the most helpful and attentive team I’ve ever encountered. A special mention goes to the hotel manager, who was not only friendly but also incredibly supportive. He went above and beyond by organizing a fantastic day trip for us, including booking a wonderful restaurant that we thoroughly enjoyed.||I highly recommend this hotel! We’re already planning our next visit because our experience was nothing short of amazing.

I can highly recommend The Luang Sai Residence in beautiful Luang Prabang. It is an elegant and classy hotel, ideal for mixing an active holiday with this oasis to return to for relaxation in the gardens or by the pool. Super friendly and responsive service. High quality breakfast and dinner at the restaurant. Very spacious rooms with the luxury of an enormous bathroom and balcony or verandah. A wonderful place for a memorable stay.

I spent one night there. The colonial style building is really great. The location is ideal: aside from the crowd and yet near the town center. The swimming pool is very nice and calm. The staff is very competent and attentive. Breakfast is a real treat. A place I highly recommend.