The Luxe Manor

I stayed at Luxe Manor Hotel in Hong Kong with my daughter and had a lovely experience. We were pleasantly surprised with a free room upgrade, which made our stay even more comfortable. The staff were friendly and helpful throughout, always ready to assist with a smile. The hotel is surrounded by plenty of food options and convenience stores, making it easy to grab meals or essentials. The only slight downside is the distance to the nearest MTR station, but it’s still manageable with a short walk. Overall, a pleasant stay....

Clean, comfortable, and conveniently located. The staff were friendly and check-in was smooth. The room had all basic amenities and was well-maintained. Breakfast offered a decent variety, and Wi-Fi worked well. A good value for the price — ideal for both short stays and business trips. Would stay again!

Really enjoyed my stay here. Closer to my stay i got a good deal on a studio king room, and it was very spacious and comfortable. The breakfast had mostly western options and for us that was very welcome. The breakfast had a lot of variety and was very good. |The hotel staff was very friendly and kind. The location was very nice too. 7 mins walk from the TST station and park. |Would definitely stay again.

Wonderful hotel with very friendly helpful staff. Location is perfect and rooms are charming and comfortable. The concierge team Cary & Michael are fantastic. They give great tips for restaurants, directions to where you need to go, arrange taxis, and lend you an umbrella when you need it. |I love the fact that there is a supermarket open until 1 am a few doors down and only a 5 min walk to the MTR station.

Stayed 2 Nights at The Luxe Manor and my review as follows:||1) Location|It is located in Tsim Tsa Tsui, easily accessible from TSS or East TSS MTR Station - about 15 minutes walk which I suggest to walk on Nathan Road and turn into Kimberley Road as the walkway is more spacious. The hotel is also about 1km walk from Kowloon Station (Airport Express)/West Kowloon Station (if you are arriving via HSR from China), it is also walkable even with trolley luggage (about 20 to 30 minutes walk) - once again just walk from Austin MTR Station exit towards BP International Hotel and you will be on Nathan Road. Hotel surrounding is full of shops, eateries and has everything. Walking to the pier is about 15 minutes too. Overall, the hotel location is great.||2) Check In|The check in lady that attended to me was very friendly and can speak english very well. Early check in was also given to me which was fantastic especially since the weather in HK is really warm.||3) Superior Room on 11th Floor|For HK standard, the room size is considered generous for this price range so does the shower area. Everything in the room is working well. However there are a few things i think the hotel can improve on especially since this is marketed as a 5 star hotel. I find that the mattress can be better with a mattress topper, at the moment the mattress is on the firm side and does not feel 4 star or 5 star. ||Secondly, i find that the daily complimentary coffee sachet provided in the room is of very bad/low quality. I am sure the hotel can find and provide better coffee. Thirdly the bathroom toiletries does feel like a cheap quality product and it is not fragrant too. I think the hotel should consider provide decent brand toiletries product especially since this is a 5 star hotel. ||Room soundproof is also bad i feel, early morning (around 8am) when the housekeeping starts cleaning services on other rooms on my floor, i can definitely hear the noise and it is quite loud and noticable. Also whenever other rooms open and shut the door, i can hear it too. At night, I can also hear some music noise from the street from the room but those noise is not noticable anymore after 10.30pm. So that is not an issue for me. Other than these, everything else in the room is working well. I also quite like the water vending machine located outside - quite handy to get hot water.||Overall, i think for the price range and great location and if you dont mind some noise early morning, especially since the hotel staffs services have been very friendly and welcoming, I will still recommend this hotel but I do hope the hotel can make some improvement.

I had a great stay, the concierge team has made my stay memorable. They are always willing to help and always bring a wonderful smile. Always such a wonderful way to greet me and always remember me by name. It was those little things that make me stay unforgettable. It was definitely home away from home. ||Although the team at the front could definitely learn something from the concierge team. I do hope they could be more professional in the future.

I recently stayed at The Luxe Manor and was thoroughly impressed by the outstanding service provided by the reception staff. I was greeted with warm smiles and a genuine willingness to assist. ||The front desk team was incredibly helpful, providing quick check-in and offering great recommendations for local attractions. The housekeeping staff maintained a high standard of cleanliness, ensuring my room was always tidy and comfortable.||They made a delightful experience, and I can't wait to return.

We came to Hong Kong for the first time & stayed at The Luxe Manor for 2 nights . The first thing they did was up grade our room. The 2nd thing was give us a late check out. |The staff are so friendly & suggested the harbour to see the light show st 8pm. Fantastic!!|We ate for 2 nights across the road at Enchante & the food was amazing!!! Not even Chinese. Next to the hotel is Pacific Coffee…best coffee & yoghurt for breakfast. A bank is about next door too…cash out no problem. |It was extremely got but that’s Hong Kong.

Pros... extremely courteous and helpful staff. They were always friendly and eager to help..they run to help you with your luggage the nano second they spot you coming out of elevator or approaching the hotel entrance. Location. Now the cons... The hotel is old and rundown. Upon entering there was a stinky odor that was masked by some kinda perfume smell. Rooms look messy and not clean. Bathroom is dusty/dirty. The toilet paper holder is weirdly situated where you must remove it from the holder to actual get toilet paper. After you flush the toilet it takes a very long time to refill the tank and it is super loud. The decor is creepy. Reminds of the hotel in the movie, The Shining. The management needs to dump a load of cash for an overhaul. It is definitely time.

The hotel staff is friendly and efficient getting you checked in. The rooms are clean and bigger then expected. I really am not sure how to explain the style. Italian retro????? See the pictures for details. The price is reasonable and the location is good as well. Shopping is just a few steps away,, plenty of restaurants behind the hotel at Knutsford terrace. The breakfast buffet is fair but when I arrived most items were cold. Arrive early. One last note, the air con works well, the beds are firm, and hot water takes some time to get there bit then it is good. I would stay here again.

Prior to booking a room here, I poured through dozens and dozens of hotel reviews and listings. In a city like Hong Kong, there just seems to be so many options that all seem impressive. But once I factored in price, location, inclusions and vibe this seemed to be the winner after what probably turned out to be an hour or two of scouring through choices. We opted to stay in Kowloon (Tsim Sha Tsui) because we heard it's great for a first time visitor, with quick access to the skyline and a range of shopping options. (Not just high end stuff.) Although shopping was low on our priority list, we also found Kowloon hotels to be a little friendlier on the budget overall. For just a little under $200, The Luxe Manor provided refuge from the hustle and bustle and lots of perks during our short stay. Included in that price, was access for two to the breakfast buffet each morning, two complimentary cocktails at the bar, a shuttle to the airport, free WiFi, a mobile phone that we took and used all over the city as we explored and perhaps even some other amenities that we didn't have a chance to fully use. All I remember is that they had to print a list of all the add-ons that we could take advantage of, and since our mission was to explore more often than not, we were really only in our room to sleep and shower. The lobby is a bit swanky, but in a way that some folks might feel is a bit over the top. To me, as long as it's clean and inviting I'm happy but I will agree with other reviews that mentioned the strong smell of cleaner in the lobby. The rooms are a fair size - not too big, not too small. They were able to break our King bed into two fulls when they realized it was a sister duo instead of a couple staying. I would have never thought in a million years those beds could have been so easily broken down, but they were quick to offer and assemble for us. We also received some cute little chocolates that were sitting on the desk, just waiting for us to snatch them up. It was only after scarfing them down did we realize there was a note addressed to someone else sitting right next to it. (Oops!) Somehow, more chocolates appeared the next evening as well, so I'm not sure if this is actually something standard, but they were always exciting to receive. (No note the second time.) Overall, our stay was fantastic. We could easily walk to the subway, lots of restaurants, shops etc and the staff was kind, professional and accommodating. Definitely worth the money and probably one of the best overall deals around!

Very nice hotel that we stayed one night in at the end of our Asian vacation. The staff was great and helped with the luggage, etc. The room was adorable with a nice silver (fancy too!) tea kettle and assortment of teas and instant coffee. I wasn't in the mood for tea but the set up made me desire a nice break with tea before we left to Macau for the evening. So I made some Earl Grey tea and coffee for my Mister. It was very relaxing in a very relaxing environment. The bed was comfy and we literally slept so late that we missed breakfast! After spending the late morning and part of the afternoon in Kowloon, we went back to the hotel for our luggage and the staff was great yet again with loading our luggage into the taxi. I recommend this nice hotel. Just wish we could have stayed more than one night.

It's a nice place to stay good clean and safe Customer service was great the price was also very good so the question is would I stay here next time the answer is absolutely I also would like to say they provide a cell phone that serves as a hot spot and it was a life saver perfect and worded very well for me and my wife

I'd give it 3.5 stars. Clean, safe, great location. The bar upstairs has live music (and very good one at that) and friendly staff. Rooms are good sized for Hong Kong. It is missing a nice lobby and a place where you can hang out if you don't want to go sit in the bar. In sum, good stay for a very good price.

I have stayed here probably 10 times over the years. The staff is wonderful! They always recognize that I have stayed here before and welcome me back with a room upgrade. The rooms are very clean and whimsical- a nice change from sterile chain hotels. I love the location and their great breakfast buffet. Wi-fi is fast and easy to use. Basically, it's hard to find anything better in HK for the price. Highly recommended.

I had requested for non-smoking room months in advance as it is very important to us. When we checked into our room we smelled cigarette smoke even though our room was on a non smoking level. We complained to management but they didn't do much to resolve the issue. The next day we smelled the smoke coming from the room next to us as we were walking by and they happened to open their door. Again, we went down to complain but management said they cannot move the smoker to a smoking room because he did not want to be moved. They did offer to move us but why should we have to move when the person next to us is smoking on a non-smoking room. So we wasted too much of our short time in Hong Kong complaining about the smoking issue with no resolution to the problem. I really wish I had chosen a different hotel to stay.

This trendy hotel is where elegance meets rock and roll in a Falco (of Rock Me Amadeus fame) sort of way and in a central Kowloon location (near the Jordan MTR location). The rooms were sizable, a great value, and had a nice cool factor. There is a large, classical style bar that serves a nice wine list, cocktails, and has a pre-dinner hors d'ouevre selection alongisde professional service (and a live band Friday and Saturday nights). The restaurant, which serves an included breakfast, is also quite nice. They do provide a smart-phone in every room for your use, but of course like most I already have one and did not need it. They even provided some printing and scanning services I needed (for a fee) - everyone in the staff was courteous and friendly.