The Lyall Hotel

Love this hotel. We have been coming here for years on our trips from UK. Two years ago it was unfortunately closed so we stayed at the sister hotel The Royce, lovely but not the same atmosphere and we didn’t enjoy the location so much. The renovations have been great and we still love the intimacy of this very stylish hotel. The location is brilliant, so good to be among the locals in the many good cafes and restaurants close by. Very friendly, attentive staff. The breakfast is delicious as were the charcuterie and cheese plates we had in the evening of arrival after a long flight from UK. Hopefully we will be back again.

I recently stayed at The Lyall Hotel after surgery, as I couldn’t manage the stairs at home, and I couldn’t have chosen a better place. From the moment I arrived, Harry, Bosky, and the entire team went above and beyond to make me feel comfortable and cared for. Their kindness and attention made such a difference during my recovery. The rooms were absolutely incredible! Spacious, beautifully designed, and very peaceful, which was exactly what I needed. Everything about my stay was seamless and stress-free, and I felt truly looked after. I can’t recommend The Lyall Hotel highly enough. Not just for the gorgeous rooms, but for the warmth and professionalism of the staff. They turned what could have been a challenging time into a really positive experience.

Very comfortable hotel. We were in Melbourne for the 2nd Lions rugby test match and chose this hotel out of the centre for our 4 night stay, and what a wise decision. The room was extremely comfortable, although I think we had one of the poorer views from our balcony as at the rear of the hotel, although not a problem as middle of winter. My fault - I normally try and book a room with a view and would have been disappointed if it was summer! Breakfast good, reception staff excellent, and location great. Cucinetta restaurant over the road superb!

I thoroughly enjoyed my stay at The Lyall Hotel! The front desk staff, especially Kun and Olivia were amazing (there was another front desk staff member who was also fantastic however I did not catch his name)! They were all very thoughtful and helpful towards any concerns or issues we had during our stay (like connecting to our streaming services online and helping us carry our bags to and from our car!!).The bar and kitchen staff, including Sylvia were so kind and friendly every morning. The a la carte breakfast was fantastic and the coffees were superb! The rooms were luxurious and spacious and the decor throughout the hotel was beautiful. I can't wait to go back again!!

I just spent my wedding prep day and night in the Lyall Hotel. Both exterior and interior are beautifully designed. Service was 10 out of 10. My mum and I had breakfast there too and it was also delicious. I had such a special and joyful time getting ready in the gorgeous hotel room and thank you for making this experience unforgettable for me.❤️ Me and my husband would love to come back there again in the future.

I stayed with my partner for the first time just as a little getaway from home and the stay was seriously amazing! Marie was the most beautiful welcoming lady ever. I have never experienced such a welcoming welcome at a hotel before. She made sure I got to the room okay, went through everything with me and checked up on us after check in to ensure there was nothing else she could do to make our stay any better. The service was unreal.

Location is good. Rooms are normal clean room but I wouldn’t say there is anything unique about them. Certain missing some of the 5 star touches. Unlike every other hotel that provides water for their guest this does not aside from purchasing from mini bar. There is no gym. There was no turndown service, no pillow menu (I mention this only because I read in other reviews that they had one). No adapters provided. Location is good but at the price there are other places that are probably are more interesting and preferable. The hotel misses the mark because it does have the boutique hotel touches that a lot of other 5 star boutiques have and doesn’t compare to 5 star luxury. I have mostly compared to other 5 star boutique hotels I have stayed in past and this doesn’t come close to it

A really gorgeous hotel! Such an amazing vibe. Very kind and attentive staff as well. Would definitely book again!

Location , location, location! This is what the hotel offers. Champagne bar is nothing special - anything smaller than a full bottle comes from opening a piccolo bottle. The choices are nothing special. Yes, the front desk and bar are cosy and intimate, and oh so friendly. While I loved the attention, it seemed a little contrived and I was happier to stay inside my room and enjoy the space and amenities inside my room. It will be my first consideration for any other stays I need to look for in Melbourne in the future.

We were so excited about this place as it was the cap to our three week trip to New Zealand and Australia. Arriving early for our reservation, we were quickly greeted by a friendly porter who grabbed our luggage and happily agreed to hold our bags for us while we waited for the room to be cleaned. When we finally checked in, the room was dated and dirty. The bed should have been replaced years ago. The sofa was dirty, as were the walls and carpet. What's worse is that I called the front desk immediately to ask for another room and was informed that none were available. At check-in, I was charged for one nights stay -$250 US. So, upon our quick exit from the hotel, I inquired about the night I was charged and was told I'd see a refund on my Visa card within 3 days. It's been almost two weeks and no refund! We ended up staying at the The Olsen (very close to the Lyall) and it was lovely and the bed was dreamy. The Lyall was obviously loved when it was new but now neglected by the owner.

I would not recommend this hotel. It is worn, the wi-fi works intermittently at best and there is construction going on next door starting at 7:30 AM sharp.

Our family had an absolutely delightful stay at the Lyall over the New Year's holiday. We debated whether to stay in downtown Melbourne or at the Lyall in South Yarra, and I am so glad that we decided to stay at the Lyall. The hotel is located in the heart of vibrant South Yarra, which is bustling with incredible restaurants, cafes and shops. The service was top notch and always so friendly and courteous. Beyond a doubt, the service was at the level we have received staying at Four Seasons, Ritz Carltons and Fairmonts around the world, though with an even more personal touch. The accommodations were excellent and we luxuriated in the space of our two-bedroom suite. We also loved the inviting common areas of this boutique hotel, which made us feel more like we were guests in a well-appointed home than in a hotel. We explored both in and around Melbourne as well as in greater Victoria, and the hotel was the perfect launching point for all our adventures. We were able to easily explore the neighborhoods immediately surrounding the hotel on foot as well as by borrowing bikes from the hotel. We secured a rental car nearby and took several day trips within an hour or two of the hotel to some of the most stunning beaches and view points we have ever visited anywhere in the world (including traveling down Great Ocean Road). My husband and I agreed that this was one of our favorite vacations we have taken in 20 years! Many thanks to the staff at The Lyall!