THE MADISON Hotel Hamburg

The short version: perfect location, great staff, kid-friendly, fantastic beds in quiet rooms, fantastic breakfast with anything you could want, great bar (with lots of alcohol-free alternatives for kids), restaurant is great and surprisingly good, cleaning impeccable, air-condition perhaps a bit too eager. We will definitely be back.||The longer version:|I honestly only booked this hotel because they had a vacant family room, and just one day before we were thinking of travelling to Hamburg, that was good enough. Communication with staff was quick, informative, friendly, and helpful, so I felt good about my choice as we boarded the train the following morning.||Only later did I realize I'd inadvertently booked the second-best rated hotel in the entire city, and it really showed. Staff was incredibly helpful and friendly, everything looked and felt like a million euros, and we had some reservations about having brought our three kids (ages 5-9) to such a nice place. But the descriptions of the services and the family rooms held up: we were all welcomed with open arms, the rooms (two large rooms, privately connected by two solid, sound-insulating doors) were exactly as advertised, and we had the best time there. The Portuguese quarter and two different train stations are within easy walking distance, so you're spoilt for choice with regards to transportation and restaurants. The restaurant in the hotel, which we used the first evening, turned out to be great value for money, kid-friendly, and with a great selection of food and drink. And we slept in perhaps the best hotel mattresses I've ever experienced, so a good night's sleep came easy.||Downsides? The in-room TVs did not support any kind of streaming, so if your kids need a break, they'll have to make do with German TV, which was something of a linguistic challenge for ours. With a laptop and a HDMI-cable, you'll be past that, but offering a Chromecast or similar would be swell. And the air-conditioning in one of the rooms were perhaps a bit eager, so we had to fiddle a bit with the controls to not have it too cold.||None of that mattered in the big picture, and The Madison played a big part in us falling in love with Hamburg immediately. You can get cheaper hotels, yes, but would you want to? I got offers from a few other hotels that were only one or two hundred euros less than The Madison for three nights, for separate rooms that would've posed a challenge for a family like ours. For what we got, and the peace of mind we had, we wouldn't have it any other way.||Oh, and every time room service had been through our rooms, the kids' plushies were neatly arranged on each of their beds, welcoming them back with open arms. It's the little things.

My adult daughter and I stayed here for two nights prior to a cruise and loved it. ||Every single member of staff with whom we interacted, even if they just happened to be passing us in the corridor or reception, invariably greeted us with a smile and we felt very welcome.||We booked a studio room and found it to be very spacious and comfortable for the two of us. It was very well-equipped, having a Sony sound system, Nespresso coffee machine and a big safe that you could fit a laptop and more into.||The breakfast buffet was very good quality and the service was friendly and attentive. I noticed one of the kitchen staff coming out at least 4 times while we were there to check if any of the dishes needed replenishing.||We also had dinner in the hotel both nights and, again, the food and service were excellent.||I cannot praise this hotel too highly and definitely recommend it for the location, comfort and service.

We were a group of four staying in a two- bedroom suite. I must admit that although the hotel had high ratings, I was initially a bit skeptical — the room didn’t appear particularly modern in the photos. However, after our stay, I can confidently say this is an excellent hotel. The suite was exceptionally clean and looked much better than in photos — almost brand new. The bathroom and shower were spotless, and the blankets were very comfortable, although the mattresses were a bit on the soft side. The cocktails at the bar were crafted with great care, tasted excellent, and were reasonably priced. Small thoughtful touches, such as high-quality candies and snacks, along with the hotel staff’s warm and attentive service, contributed to a wonderful experience and fully justify the hotel’s high ratings.

Positives||General: Central location on a quiet street, extremely friendly staff, excellent breakfast, free access via indoor corridor to the neighboring spa and gym (though only from in the mornings at 06-12, not fridays and weekends).|The three-course dinner included in the room price was of very high quality, umbrellas available for borrowing.||Room: Basic room was spacious, clean wall-to-wall carpet, kitchenette with a large fridge, electric stovetops, some dishes, coffee machine, excellent and wide bed, ergonomic "Tempur" pillow available free of charge from reception, high-quality toiletries in the bathroom.|Plenty of space for clothes, good blackoutcurtains, fast WiFi connection (measured at about 100 Mbps)||Negatives;|The electric stovetops in the kitchenette could be replaced with a more convenient microwave.|Thesomewhat old TV is small for the room size and lacks Chromecast.|The air conditioning in the 30-year-old building needs repair: currently, it is almost ineffective and very noisy. Even at the lowest setting the humming is disturbing. Fortunately, the noise did not bother me at night as I always sleep with earplugs, and with the help of the nice reception staff I was changed to a room that cooled down a bit.|On the other hand, the room windows can be fully opened, so ventilation works well.||Tips:|The coolest rooms are on the lower floors and above the hotel entrance, where a nearby tree provides nice shade.|Ask for a room on the main entrance side if you do not want to hear so clear the otherwise beautiful bells of the Mikael Church ringing up to four times an hour, even at night!|In the spa, people are nude in the hot tubs and saunas, which are shared by men and women. Swimwear is only worn in the large pool.|At breakfast, specialty coffee and omelets are available free of charge upon request.

This is a fantastically comfortable and agreeable hotel, located within shouting distance of the Elbe and Hamburg‘s stunning concert hall, an easy walk from the historic centre, and uniquely calm surroundings with birdsong the only disturbance. The rooms are beautifully light, modern, tasteful and well equipped with comfy beds. Breakfast is copious and tasty and the bar and restaurant also beautifully appointed with friendly and helpful staff. Reasonably priced too. I have been a customer for more than 25 years and now it‘s better than ever!

Every time we visit Hamburg, for the passed fifteen years, our first choice for our stay, is definitely the Madison hotel. |Hospitality and kindness, all of the personnel willing to help and make our stay pleasant and easy.|Every time I step into the hotel lobby after the flight, I feel like I open the door of "my own house " in the city. |Tidy and quiet rooms ,soo value for money. |Thank you again Madison and...|Auf Wiedersehen!

The hotel is excellent, clean, modern, there is attention to every detail, there are many details with added value that I have not encountered in any other hotel. All these things together create a unique feeling in the hotel. For example, when moving from the hotel to the spa, which is on the ground floor, everything is clean and decorated and the transition is pleasant. In the room I found a lighted magnifying mirror, an Alexa device, an amplifier with speakers for music, a small and useful kitchenette, a convenient and interesting water tap in the shower. Excellent curtains for blocking the light in the morning. Of course, the hotel is in a very central location, the breakfast is also varied like the hotel, and you can find everything there, lots of types of cheese, cold cuts, juices, breads and more, and the coffee? The coffee is excellent, delicious and kept me going all day. Keep it up exactly like that, I felt at home

Stayed here for 5 days. I can't speak for the price, as I was here for business, but everything was great. Room are clean, quiet, and large enough. The location is central and close to almost everything. You have access to next-door fitness and spa until noon. Amazing gym! Plus they give free appel and candy in the loby.

Madison Hotel is by far the best hotel I've ever stayed in. I will definitely be staying there the next time I'm in Hamburg. I booked it trough an on-line booking site, and got the "free breakfast and mini bar" at the same price as the room without it normally goes for. As I was travelling with my female best friend of over 30 years, we chose a room with separate beds, which is harder to find than one would expect. The staff was also incredibly friendly and helpful at any time of day. When we checked in, the desk staff advised us that breakfast and the mini bar were free, and to feel free "to empty it every night and it won't cost a thing". We indulged in the sparkling and still water as well as the lovely variety of local chocolates and other snacks in the mini bar. The hotel's location is VERY convenient, just a few minutes walk from the train station. The breakfast was definitely on the better side of what's expected, with a huge variety and lots of authentic local German food (such as the chunky liverwurst in natural casing). Our room was BIG, luxurious and modern, had excellently effective air conditioning, and was QUIET!!!! We also chose this because the booking site listed hot tubs, swimming pools, saunas, and steam rooms as available amenities. These are actually part of the Meridian Spa Am Michel, which shares the same building as the hotel. It is only free to use for hotel patrons during certain hours, and costs a discounted 20 euros for use at other times. We were surprised to find that the hot tub, saunas, and steam room are all mandatory nude. The swimming pool is the only area in which you can wear a swimsuit if you so choose. Germans do not view the naked human body as something to be ashamed of or hidden ("we're free here" per one of our tour guides). All in all, the Madison hotel was the best hotel say I've ever had, and I cannot recommend it highly enough.

I have not stayed at the Madison for many years but it is like coming home. The property is still in fantastic shape, it odes not show much aging. It is still a top notch hotel, love the size of the rooms which includes your typical amenities which include a mini fridge, single serve European coffee maker. It also has an electric stove top to cook or heat up your food. Some rooms have balcony for smokers but they all have huge windows letting in a lot of light. Check in and out is a breeze. The hotel has a small bar just behind the front desk. It of course offers your usual drinks, wines and beer of your liking. It always has a nice restaurant on property which offers fresh prepared meals. The rolls are crusty and fresh. Restaurant serves breakfast, lunch and dinner. They also have large and small conference rooms offering catered snacks and meals. I really love the fact that there are coffee, cappuccino mains outside of the meeting rooms which helps you stay awake for those less than exciting meetings. I also love the fact that throughout the hotel there are apples that you can grab as a healthy snack. On top of this at the front desk you can get gummy candy by the spoonful. The staff is very professiona and frieny throughout the property. The rooms are kept clean and fresh. Hotel offer on site underground parking. No more than 20 minutes from the airport so this location offers tons of advantages. Don't just take my words for it, come and visit them, you will not be disappointed.

The Madison made a great base for a week-long business trip to Hamburg. I wasn't here for the spa, and didn't even manage to eat in the restaurant, I just wanted a shower, a bed, and a desk --- and the Madison made them feel like home. The first thing I noticed when I walked in the room and stuck my key in the "power the room" slot was that the radio came on, tuned to classical music; nice little touch. The couch proved to be one of the more memorable amenities --- it feels like something my aunt would have, and made a great place to unwind. Over the course of the week, I did some work at the desk, and enjoyed the high-flow shower. The Madison doesn't have a business center, but the front desk was happy to print a boarding pass for me. WLAN was free, but sluggish and not incredibly reliable; dropped a connection on my laptop at one awkward point, and never did get my phone working with it. I'll definitely stay here next time I visit Hamburg.

Wow another great stay in Hamburg! This hotel was a great stay for the weekend. Easy and safe parking in the garage underneath the hotel (though it was a hefty 20€/night). Great large doubleroom with everything you need from comfy beds, large flat tv, stereo with speakers in bed/bathroom and fridge/coffee maker. Easy acesss to teh U/S-Bahn for getting around town and located in the nice harbour area of town. Free entrance to the spa next to the hotel that was nice and posh but not for the shy ones as bathing clothes are not allowed in the sauna and jacuzzi and its a mixed gender spa = ) And before i forget, the staff where great and did the best they could if we needed something. And always with a big smile. Will come back!

Well located 4* hotel near the centre of Hamburg; the rooms are large and comfortable (I think all have a little kitchen area). Staff is efficient and pleasant. The best thing about this hotel is the quiet location - which will ensure a good night's sleep. But it is completely forgettable; although the decor is contemporary, it lacks character and imagination. It's all a bit bland and boring.

We had a great stay here. Great location but the best part was the room. There are 5 classes of rooms. We booked the lowest thinking we could upgrade if needed. Even the most basic room is spacious and nice. Big bathroom, nice beds with excellent pillows. We had two full-size beds pushed together - the best aspects of a king and also your own bed! I was surprised to see an actual hot plate in the kitchenette, and a few plates and utensils. The desk and walls are honey colored glossy wood, and everything feels solid and of good quality. The bathroom sink is green marble, the bathtub is large. The toilet is small and European, but that wasn't a huge issue. The lobby, restaurant and bar may not be the chicest, and a little too hotel-y, but they try, and the room is nicer than the lobby. We would stay here again.

Great great hotel! I arrived under the storm in December, and were happy to check in to a spacious room where subtle Christmas music started playing from the radio as I entered. Espresso machine, tea and bottled water available. Waking up to St. Nicolas day, The hotel had placed a small gift consisting of a small champagne, chocolate Santa, fruit and nuts outside of every room. Really sweet!

Stayed at this hotel a few months ago and found it very nice. The room (my room was on the first floor) was very spacious, whilst the furnishings were also to a good quality. Unlike what the other reviewer said, there was no small kitchen area in my room so I guess it depends on the type of room (mine was a twin). Good strong shower, does the job. Throw in the inclusion of the other facilities (such as the gym and swimming pool) that guests can use and it does make it well worth it. The location is not bad, a short walk to the city center or via public transport. Only disappointment was the breakfast, if you get up late, they may already have fun out of food and not re-filled the platters!

What a fab hotel and Ignore all the bad reviews of this hotel because i dont know where people got these from. The staff were really helpful. GREAT HOTEL!!!