The Malabar House, Fort Kochi

We had an excellent dinner at the Malabar House with our two teenage children. It was our first night in Kerala on a two week trip and the setting and food were perfect as we acclimatised to new surroundings. Although the food was spicier than we had expected, especially the dry mixes, we learned that this is not uncommon in the region but it did set the bar high. The service was excellent and the food was very good value for what we had. We massively over ordered as a result but came away with nothing but positive reflections on the visit. Highly recommended.

_Disappointing Experience_ We walked in for lunch We ordered biriyani expecting a quick service, but it took 45-50 minutes to arrive. The server claimed it would serve 2 people, so we ordered 2 plates for 4(2 kids) of us. However, the quantity was extremely small, barely enough for 1 person. The price was exorbitant, ₹1415 including tax for 2 plates. The biriyani itself was unimpressive. *Note:* For a single chicken biriyani priced at ₹600, I expected a minimum level of quality and quantity. Unfortunately, the experience fell far short of my expectations, and I felt very bad about the value for money. Overall, a disappointing experience with poor value for money. _1/5

This is the good hotel and the atmosphere is very clean and staff are cooperative.

Great place to stay. Fabulous hotel with best services

Nice hotel and good service but for the price, expected more ambience for a historical building. There was a pool available but it was directly behind the reception, which made it feel more like a water feature. The staff were very professional, helpful and friendly but the morning breakfast service was a bit slow. We had dinner at the hotel and the food was good but again, the service was a bit slow. However overall we did enjoy our time there.

Great style, artwork and comfort with very tasty food and really friendly staff. We had a great stay here within Fort Kochi.

Had gone for dinner tonight.The food was good but the service was atrocious . Ordered beer but the waiter says beer glass not available and just brought the bottle .When my husband refused the same , the beer glass was brought after some time! Half the items in beer and wine list were unavailable !Asked for a plate when the salad was served which was brought very reluctantly ! At the end of the meal when we asked for finger bowls was told they don’t have them!When charging 5 star prices please ensure that service is also 5 star level

My wife and I had a fabulous stay at The Malabar House Heritage Hotel earlier this month. We were wonderfully welcomed by Anne Marie who gave us exceptional service. Anne Marie is a credit to Malabar House. We highly recommend this Hotel which has incredible history and depth. The staff, the food, the rooms are all of a high standard. Thank you for a fabulous stay and we hope to return again in the future.