Manjula Kamboj
Google
Worst experience ever, it was a nightmare!!
I would give them a -ve rating if that was an option.
Malibu Dream Resort (MDR) amended the contract, without consent from the host, 4 days before the event and told the host that they have to sign the amended contract to move forward with their events!! Family didn’t agree with the amendments and end up booking new venue at the last minute that costed them a lot more. Now MDR is refusing to return the money they had received that is over $100k!!
My cousin booked this venue more than a year in advance for her son’s rehearsal dinner and wedding reception to be held on May 19th and May 20th, 2023. She had invited 350 guests.
Four days before the event, on May 15th during the scheduled final call MDR told them, for the 1st time, that MDR was not going to allow any guest parking at the property for the May 19th event. MDR sent them a new contract on May 16th with revised term for parking, and music and told them that they have to sign the new contract or they will not be permitted to have the events at the MDR!! Just imagine the stress, and pressure put on the family just 3 days before the event!! My cousin was so stressed and almost had a nervous break down! Family had to look for a new venue, inform guests, and replan all arrangements in just two days 😞 Wedding events that were supposed to be joyful and happy moments ended up to be the worst nightmare for the family☹️