The Manor Amsterdam

I genuinely don’t understand how this property is rated anywhere near a 4-star standard, and the online presentation felt misleading compared to the reality.||We booked king-size bed rooms but were given two single beds pushed together, with an uncomfortable gap in the middle. We kept sliding into it during the night and barely slept. This is not acceptable for a hotel at this price level.||At 2:00 AM, there was extremely loud noise in the hotel. Multiple guests called reception. The only action taken was to go upstairs and ask the guests to “make less noise.” It didn’t work, and we had to call again. The noise only reduced around 3:30 AM. Spending the night calling reception instead of sleeping is not what anyone pays for.||The bathroom also had what looked like black mold, which was disturbing and made the room feel dirty and poorly maintained.||Breakfast was the final disappointment: €20 per person, very expensive, and although it’s advertised until 10:30, by 10:00 there were already major items missing (no white bread, no cheese, and a very limited selection). When we asked if it could be refilled, we were told they would not refill items even though breakfast was still supposed to be running. The food that remained didn’t look fresh, and overall it felt like poor value for the price.||Even worse, during breakfast we saw the person managing the buffet handling several food items with bare hands, and we saw food being touched and then put back. This raised serious concerns for us about basic hygiene.||To make things worse, there was construction noise starting around 8:00 AM, with little consideration for guests.||Throughout the stay, reception showed little attention to our concerns, offered no real solutions, and made no gesture despite the issues. Many guests also seemed unhappy and were complaining as well.||Save your money, your sleep, and your sanity. Do not stay here.

Spacious and immaculate room with a big comfy bed & big shower. Staff are lovely & welcoming. Very close to everything you’d need to get to, furthest we travelled was 15 mins by train. Coffee machine in the room was a nice touch too. Would definitely recommend to anyone for their trip to Amsterdam. We will be returning. Thank you for a lovely stay :)

Lovely warm welcome from staff Very nice room - very large and airy Beds very comfortable Tea & coffee provided and stocked when asked. Towels & toiletries aplenty Lovely hotel overall. We had a really lovely time in a majestic building

charged me no show when i told trip.com tht my frd who should be arrivijg first is sick

Good afternoon We arrived on Saturday 28/2/26 at 2.40pm our room were not ready as check was from 3pm. Our rooms were not ready until 4.30pm. Bare in mind the bar & restaurant was closed due to renovation we were informed on arrival. I paid for deluxe rooms with king bed, we were given a basic room with single beds. I was not happy as I paid extra for deluxe room as it was a present for my son. However there was construction work going on drilling over our hotel room and a big skip outside of our room via hotel front. I was also charged €90 in city tax's. I have informed love holidays also I will be putting a review on all trip advisor site along the photos to back my review up. Kind regards Susan Moore

Loved our stay at The Manor a lovely, historical building. Spacious room. Great shower. Perfect location with a beautiful park across the street. Very walkable with easy access to the tram as well. Will absolutely stay again on our next visit.

Had a fantastic stay at the manor. Room had all you needed and space. Great bathroom with large bath and no shortage of hot water. Breakfast had all you needed to set you up for the day and the staff could not be more helpful. Checkout of 12 made for a very relaxing last morning. Lots of amenities close by and tram stop right outside the door. We chose to walk into Amsterdam most times as there are parks and sights to see on the way (probably a 40-50 min leisurely walk). Had a great time - thanks 🙏

We had a wonderful 6-day stay at The Manor Amsterdam and couldn’t have asked for a better experience. From the moment we arrived, the staff was incredibly welcoming, friendly, and attentive. They went above and beyond to help us book rental cars, suggest sights and activities, and patiently explain how to get around the city using trams, buses, and trains—which made navigating Amsterdam so easy and stress-free. The daily breakfast was excellent, with a great variety and high-quality options to start each day. Our room was always spotlessly clean and well maintained, which made returning after a long day of sightseeing especially comfortable. The combination of outstanding service, cleanliness, and helpful staff truly made our stay enjoyable. We would absolutely recommend The Manor Amsterdam and would happily stay here again on a future visit.

My wife & I stayed at this hotel when we went to Amsterdam last month. This is a nice 4-star hotel that's newly renovated located east the city center and conveniently accessible to all public transportation. They have a good selection of food for breakfast and the main dishes changes every day (rotated every 3 days). Nice clean facility and the rooms are of above average size. The staff are helpful & very hospitable.

+ Really good interior. - Breakfast a hit or a miss. + Dinner was good. - Service was fair. Some staff were good/nice, some were unfriendly especially the guy in the front desk who goes out to smoke often. When we go back here -- would more likely use another hotel.

The rooms are clean and nice. It's in walking distance to restaurants around town, and close to the tram. The staff was amazing and helpful. The guest services supervisor went above and beyond to assist us.

I had been walking all over Amsterdam last week..in the rain..due to not being familiar with the Metro & tram system.. I was tired and my feet hurt. I walked inside the manor hotel, hoping that I could get some help as my phone network had been experiencing tech issues and I had no way to hail a taxi or an Uber. I was greeted by Dmitri who is literally the sweetest man and most accommodating front desk attendant I have ever met. He greeted me with a very warm hello as if we were long lost friends! I advised him of my inability to make calls unless I'm in wifi. He asked if I would like to call a taxi and said he would take care of it for me. I asked if I could use the bathroom. He let me use the beautiful bathroom and asked if I if he could bring me a drink. He even brought me a glass of water because he could see I was having a tough day. I am an American woman who has worked in the hospitality industry for over 20 years. In all of my years of staying in and working for hotels, I have never received such exceptional service from anyone in my life. i just wanted D'mitri to know that his generosity was so very appreciated during a week which physically and mentally draining. D'mitri, you are a beautiful human and I will never forget you. ;)

Color me impressed! These guys blended a quirky interior and traditional exterior for eclectic perfection. We were greeted warmly on arrival by smartly dressed staff. Checking in was effortless, as was checking out. The staff were full of useful information, some of which was immediately given to us with no need to ask- such as dining and transportation, as well as offering a map. Additional information was readily available if there were any questions. The rooms were exceptionally clean and well-appointed. The location was ideal for our needs. We walked everywhere we went and enjoyed being able to spend time in several different parts of towns effectively. Check out was a breeze and they offered to store our bags/ call a cab. I appreciated nesco in the mornings. It helped me fuel up for the breakfast hunt. Speaking of breakfast, the hotel has a restaurant attached and 24hr room service. There's a market easily within walking distance. Bonus: We scored an excellent price at $217 for 2 nights with a Superior deal. We LOVED this place & will definitely be back.

The manor was a great place to stay in Amsterdam. It was close to the metro and train lines, walkable to many things within the city, and the hotel was comfortable and clean. The price wasn't terrible as compared to other hotels in the area. I would stay there again.

Great seeming hotel, but awful picture in my room. Asked for a sheet to try and cover it up, sheet has stains on it. :(

DO NOT PREPAY WITH THIS HOTEL. I am reviewing on customer service alone as I have not stayed and will not stay. Since I made the booking, entry requirements to the Netherlands have changed and UK travellers must isolate for 10 days. We can only stay for 3 days and booked this in October but from 22/12 the entry requirements will change. The hotel will not allow date changes or give a refund for prebooked stays. A wonderful and flexible policy to adopt during these challenging times, even though we are giving the hotel as much notice as possible as per the governments travel requirement change, which was only announced in the last few days. Thanks for keeping my money and providing nothing. I am pretty sure that's called theft, must be called something else in Amsterdam.

Room was clean and very spacious for European rooms but the garish red x all over as decor was too much. Also please note this hotel doesn't have air conditioning which I would have not booked if I knew. In a top floor room with a-frame it got way hot and no temp control. Enjoyed the space and complimentary water and stroopwafel treat and handwritten note but wanted more from hotel itself. Our trash wasn't emptied by housekeeping nor were washcloths restocked, and breakfast tray, which was really good, was still outside in the hall that night. Meh. Wouldn't be back.

So pleased. So nice. We were lucky enough to stay in the two room that had the balcony overlooking the front of the hotel. Totally worth it, waking up eating breakfast on the terrace, or afternoon drinks playing games outside. Location- steps away from two different train/tram/buses. Few blocks from restaurants and bars. Lil market and liq store within a block. Ideal. Service- everyone we encountered was really helpful and nice. Hotel- has a modern feel. Rooms were really clean and nice, I felt fancy staying there. No complaints here. Thanks!

Friendly staff, comfortable rooms at a reasonable price, and easy access to trams to get around Amsterdam. It seems like it's a bit out of the way, but the trams and buses got us everywhere we needed to go pretty quickly. And it's in a pretty pleasant little neighborhood.

4 stars! Really nice hotel in a great location that's a 25-30 min walk to city center OR amazing tram/ trolley service. Def def def go to Bar Burkowski a few blocks away for breakfast and DO park for 12 Euros a day a block away from hotel at Q Park. Shower and bathroom were super modern but water pressure was a bit lacking. All together this is a good deal and good place to stay for the price.

Nice hotel with comfortable rooms and affordable prices with a lot of design put on great customer service very close to the center you got public transportation right out of the hotel that brings you to the center and red light districht

Walking into the hotel, it was very welcoming and the decor was pretty. We arrived very early at 8am and the hotel staff were very accommodating and let us check into our room early at no charge. This was wonderful since we had just had a long flight in from the US and large luggage. In the event that a room wouldn't have been ready for us, they do offer to store it for you. The hallways were bright red with X's that represent Amsterdam. The room was modern with purple mood lighting near the ceiling. Windows were large with long draperies. The bathroom was a decent size.. nothing large or too small. My only complaints were the shower didn't have a fully enclosed door, so the bathroom floor got pretty wet. Also, we wanted a queen sized bed.. but I guess in Europe they put two twin beds together? Either way, this was kind of uncomfortable to sleep with your significant other since there was a crack in the middle. The A/C was turned on max, but it still always seemed hot in the room.. so we had to open up the window each night. During my 2 weeks in Europe, the A/C never seemed very cold in our other hotels or restaurants either. Other than that, my 5 night stay was wonderful and the best hotel on my entire trip!! The room was cleaned each day and the bed and pillows were comfortable. It's not a quick walk to central Amsterdam, but we got a week long tram pass and there's a stop right outside of the hotel. There's also a handful of good restaurants within walking distance. If you want real dutch food, I recommend going to 'Moeders'... you have to take the tram though and make a reservation! OH... I almost forgot to mention, there is a mini refrigerator in the room and a grocery store a block down the street!! Great for keeping drinks or beer cold! We didn't want to pay for breakfast... so we got milk and cereal for in the room which held us over until lunch. All hotels should have refrigerators!

This was a great find in Amsterdam, the hotel has a "W" type feel to it that was modern, hip and trendy but without the "W" price tag associated with it. The hotel is right along Tram #9 with a stop about half a block from the hotel. It's about a 10-15 minute ride on the tram to the city center and the Central Train Station. The rooms were modern, clean, fairly large and the beds were comfortable. The staff was very helpful, giving us tips on where to visit, how to get around town, where to eat and some nearby things to do. Although the hotel isn't in a "prime" tourist spot, we actually preferred it that way because it was less hectic. There are handful of local restaurants that offer great breakfast and lunch places all within walking distance from the hotel. Highly recommend if you're visiting.

Nice and clean rooms. Staff is great, especially the reception and front desk. Unfortunately no gym.

This is a great hotel with friendly staff and a nice Italian restaurant. The rooms are a good size, very clean and modern. Walking distance to grocery store and a great Spanish Tapas restaurant called Pata Negra. Train stop to the center of Amsterdam is right on the corner and about a 7-10 minute ride. The only downside is there is no gym in the hotel, but there is one about a 5 minute walk away which has everything you need. Good for an overnight for business or a nice place away from all of the business of city center.

I've been to the cafe... Friendly staff. Not a big choice of drinks. I wouldn't go back...