Missy B.
Google
Honest Review from Our Latest Stay at The Marina Hotel
The room looked quite run down at first glance, but most of it seemed to be dirt or mould that could easily be cleaned to make a big difference. Unfortunately, it didn’t smell clean when we first walked in, and our feet turned black after walking around without shoes on.
The corners and areas behind the door were dirty, as were the light switches. The bed runner was also dirty, stained and had hairs on it, which was unpleasant.
The room was freezing, and even with the air conditioner on the so-called setting “4,” it barely made a difference. We’d recommend bringing a small fan heater like we’ve done on previous visits.
The room was also very noisy, being right above the coffee shop/bar area, so you could hear people directly below very clearly. So annoying!
The room we booked had a very different view to the room we were given, which was disappointing.
The balcony’s wooden railing is in poor condition, it’s soft, waterlogged, and appears to be rotting. When you press on it water actually comes out, which raises safety concerns.
We were woken up before 7am by workers in the garden trimming plants, again wasn’t appreciated.
On a positive note, having a proper doona cover rather than just placing the used doona between two sheets, that was appreciated.
Overall, for the $350 price tag, we expected a refreshed and well maintained room, but it’s unfortunately looking more run down with each visit