whisperthedearcat
Google
I submitted a review of the Marquette date November 9, 2025 and am unable to delete and update it, so I'm hoping my updated review, having returned home and on reflection, will be accepted for posting and more helpful to travelers. My two-star (poor) rating of the Marquette remains the same, but offer greater explanation.|I flew to Minneapolis to attend a wedding, never having been there. First, the hotel was difficult to locate. While it is a Hilton, there is a Hilton a few blocks away where my navigation took me when I asked "Hilton Curio Collection, the Marquette." The Marquette is the Marquette. Looking for signage, I saw nothing indicting it to be a Hilton. The valet at the "other" Hilton gave me directions and said, "it happens all the time." It shouldn't. If it happens all the time, they should change the signage.|Second: parking is underground and also poorly marked. Construction of some sort was being done which led to a woman standing underground handing tickets for parking. The lanes leading down the floors to park were mismarked, meaning one drove in what looked like the wrong lane in a narrow dark passage giving the impression that at any moment a car coming out would hit you head on. It was unnerving.|Checking in was average, but for someone who has never been to Minneapolis (or MN), no one at the desk told me the hotel and, in fact, much of the downtown is connected by a skywalk. That seems like something they might mention, as it's a feature of the hotel. I walked a block outside in the 22 degree cold looking for a restaurant before turning around. Fortunately, I ran into a member of the wedding party who told me about the skywalk. It was a Sunday evening and most everything within walking on the skywalk was closed. I had a sandwich at a Potbelly shop.| Why did I not eat in the hotel restaurant? I tried later. The small space is made smaller by one room being used for a virtual golf tee. The photos of the hotel lobby provided by the hotel conveniently fail to show a pool table in the lobby. With the golf range upstairs, I consider the Marquette a sports bar with a hotel attached. The stadium is a few blocks away and fans of both teams were pouring in for an evening game, about the same time as the wedding. Guests are young and boisterous. I am old and admittedly curmudgeonly, but when I travel I like the hotel to at least have some nice amenities, primarily service.|Here I repeat my earlier review: after eight I wanted a simple bowl of cereal and fruit. Guest services on the phone from my room told me it could not be done. I went downstairs to the golf shop/restaurant where the one waitperson told me, "I know where the cereal is," and brought me two little boxes of cornflakes, a container of plain yoghurt half used (I was happy to have it) and a bowl of mixed berries. I gave him a $10 tip.|Waiting for breakfast the next morning, I happened to meet and speak with the Executive Chef. He was apologetic, knowledgeable and well-trained. That made me feel somewhat better.|I checked out before 9 a.m. The desk was kind enough not to charge me for the second night I had reserved. I moved to the Intercontinental at MSP Airport, which I found to be a much better, more satisfying property in every way.|In short: the Marquette caters to a younger clientele that is not demanding of personalized service and special requests. It is deceptive to not show the pool table in the lobby, as the lobby essentially becomes a bar in the evening. It is neither quiet nor genteel. If you prefer something that doesn't feel like a college dormitory, look elsewhere. I recommend the Intercontinental. I do not recommend the Marquette.