The Mattress Factory

Mattress Factory is like Mattress Heaven! The customer service was excellent—they took their time showing us the best mattresses within our budget. We got to try them out to get a real feel for each one, and they provided all the details we needed about every mattress. We ended up purchasing three: a king, a twin, and a full. I have to say, the prices were unbeatable, and the warranties were a huge bonus! If I ever need another mattress or box spring, I’ll definitely be going back to Mattress Factory.

I had a fantastic experience with Patrick at the Montgomeryville location - he listened to what I was looking for, was honest in his recommendations, and was very kind. I would absolutely shop here again. My new mattress and boxspring were delivered and professionally set up, and have been wonderful to sleep on.

I purchased a mattress in the summer and found the whole experience positive. The sales associate (non-owner) was extremely helpful and patient. I was not pushed into buying the most expensive or popular mattress, either. The selection is huge so there really is a mattress for everyone there. It was just nice to talk to someone who is knowledgeable about mattresses, unlike another store that was reading standard corporate lines from an iPad. Delivery was quick too. I am so happy with my purchase and sleep well each night without any more back pain! I highly recommend this store and would purchase from it again.

I am moving to PA and so I am in need of a new mattress. My son and daughter in law live in the area and highly recommended The Mattress Factory. I had the good fortune of speaking to Patrick Murphy when I called the store in Lansdale on Route 309. He was kind, informative and answered all of my questions. I so appreciated his kindness and professionalism. After I made the purchase he even welcomed me to the area. WOW!

I am officially a lifelong customer!! No commission means they offer you what suits YOU, not what fills their pockets.. All the staff here are welcoming and knowledgeable about the beds, and EVEN pillows for attaining your best night sleep. I have bought my last 3 beds here and as our bodies change so do our sleep patterns. Patrick was very helpful with finding the proper bed and pillows for our budget. Thank you once again for a great experience.

I went to buy a mattress with my husband, and the man who helped us was wonderful—patient, funny, and very knowledgeable. He gave us some great discounts, took the time to explain everything clearly, and even surprised us with two free pillows. We had a great experience and would definitely recommend The Family Owned Mattress Factory

I bought several mattresses from this place. The same sale guy, very friendly and informative. One of the mattresses is a king size memory foam w a 20 year warranty that has indentations and is absolutely horrible to sleep on. I called today to find out if they are running any Labor Day specials as I meant to come and pick out a new mattress. The guy who picked up the phone was short, and curt. I asked if they have sales today (Labor Day) and told him about my indented mattress. He told me that I need a hand written receipt from 15 years ago (would have been nice to know 15 years ago I had to put that into a deposit box for safe keeping), and that he won’t be looking up my info on the computer. Then just hung up on me!!!. Oh, I didn’t get to tell him that I planed to stop by and drop another $3-5k on a mattress. What kind of family owned customer service is this? Especially, with repeat customers?! Sold me a mattress, told me about the great warranty, but you can’t actually exercise this warranty. Both warranty and customer service are a joke! I bought a new mattress elsewhere.

I was referred to Mattress Factory by Pro Action Physical Therapy in Lansdale. . Patrick greeted us when we entered the store. He introduced himself to us and was very pleasant and relaxed. He immediately put my husband and I at ease. We told him, because of my back issues, we were looking for a mattress that raised our backs and legs. He knew exactly what to show us. He didn’t overwhelm us with choices but did let us know what else was available in the store. Patrick knows his products and was able to tell us the construction of each mattress he showed us. He was very helpful and not at all pushy. When we chose our mattress, we were very confident we picked the right one for us. Patrick’s knowledge helped in that decision. Thank you Patrick!!