Steven S.
Yelp
Quick disclaimer, this is long, the best advice is in the last paragraph
In the US, we have places like Medieval Times and more local to us, the tournament of kings. We saw this place on a map and did a little investigating and booked before we flew to London. Their partnership with the London Pass team helped even more since we purchased a London Pass as well. Here are my thoughts...
Booking - The Medieval Banquet website was pretty easy to use and insert the code needed to use our London Pass. I am glad we did not wait to get to London to book.
Checking in - We got there about 30 minutes early, didn't really need to but just gave extra time for the tube during rush hour and such. So basically you gather around the door, there is no real order to a line to check in. Once your checked in, you walk downstairs by the bar and are taken to your seat.
Theatre - The theatre is laid out as a long tube with caves off of the tube. The caves are where you sit with everyone assigned to your kingdom. This kind of gives you that feeling your eating in a dungeon (for lack of a better term) or in some secret underground facility back in the day. I thought it was pretty cool, but depending on where you are sat, it could be hard to see everything so be aware if you want to see the show, ask for front seating.
Food - Food was pretty good, you get pea soup, cold cuts, main course was chicken (chicken was excellent) with potato's and you finish with pie. Again I thought the food was good no real complaints.
Service - The service was really good. The waitstaff did well but please keep in mind they do tend to be part of the show so if you need more wine, beer or something else, you may have to wait.
So in closing, why only did I leave the last star out? I think simply the venue makes it hard to see everything happening and you have to get up out of your table area which can be challenging if your table mates are staying put. I would see more of a banquet hall making sense, again thou the location does have a cool feel to it as well, just my 2 cents. I also think the venue makes it hard to check people in. Again just my opinion and would still recommend this place for a fun night out
Okay I know this is long, but honestly what makes this experience is not only the staff, but your table and kingdom mates. If you get a good group like we did, you will have great fun. We ended up having some really lively and awesome folks in our kingdom/village and we all ended up continuing the party after the show and dancing for a while until closing. We may have not all spoke the same language but it honestly did not matter as we all had fun and this will be a great memory for all of us.