Joan Huang
Google
Had a lovely stay while in London for work. Great location, nice room, and thoughtful service. I would book again.
I was initially put in one of the theme rooms, which was a bit kitsch for my tastes, so asked for one of the more simply designed rooms. I was moved to room 203, which still had a cool but more toned down design, was spacious and comfortable, and had large windows overlooking St Pancras. There was some street noise, but nothing I wouldn’t expect in a city hotel.
Service was also thoughtful. When I checked out and forgot a few items in the room safe, the staff put them together for me in a package and had them ready at the desk for pickup.