The Memphian, a Tribute Portfolio Hotel

Hotel · Overton Square

The Memphian, a Tribute Portfolio Hotel

Hotel · Overton Square

4

21 Cooper St, Memphis, TN 38104

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The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Sélavie Photography
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Sélavie Photography
The Memphian, a Tribute Portfolio Hotel by Sélavie Photography
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Sélavie Photography
The Memphian, a Tribute Portfolio Hotel by Sélavie Photography
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by Nick McGinn
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null
The Memphian, a Tribute Portfolio Hotel by null

Highlights

The Memphian Hotel, with its funky-chic decor, exciting rooftop bar, and centralized location in Overton Square, offers a vibrant stay perfect for any occasion.  

Featured in Conde Nast Traveler
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21 Cooper St, Memphis, TN 38104 Get directions

marriott.com
@thememphianhotel

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21 Cooper St, Memphis, TN 38104 Get directions

+1 901 276 9311
marriott.com
@thememphianhotel

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Last updated

Jun 30, 2025

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@travelleisure

"The Memphian embodies so many aspects of Memphis in the most inspired, welcoming way." - Travel + Leisure Editors

20 Best Places to Visit in Tennessee, According to Locals
View Postcard for The Memphian, a Tribute Portfolio Hotel
@cntraveler

"Why book? For a fun, centrally-located stay in a space that will leave you feeling refueled, recharged, and creatively inspired. Set the scene The hotel sits in Overton Square, a neighborhood within Midtown Memphis that’s filled with restaurants, shops, and theaters. Tiger and Peacock, the hotel’s indoor/outdoor rooftop bar, looks out onto the heart of the Square. As for the guests, you’ll find everyone from locals enjoying a staycation to young couples headed to nearby weddings to families of all age ranges and groups of business travelers. It would be a great home base for a girls' weekend, too. Visit in April for the Overton Square Crawfish Festival. The backstory The Memphian is a Marriott Tribute Portfolio property, meaning it sits within the travel giant's line of independent boutique hotels. From the outside, you may suspect it’s just another nice hotel, but step inside and you’ll forget any cookie-cutter assumptions that stem from the property’s family tree. It was built by Loeb Properties, a Memphis–based commercial real estate company run by two brothers who bought and renovated Overton Square in the early 2000s, and opened in 2021. They’d long been asked to open a hotel in Midtown, and found the right partner in Marriott. Artist Mary Loeb is to thank for curating—and in some cases creating—the whimsical, impossible-to-ignore artwork, decor, and patterns found throughout the property, supplied by herself and 15 other local artists. Along with funky textures and patterns and splashy art, you’ll see lots of animal prints and imagery, as well as nods to the area’s past with photos of the founders of Overton Square and some of its older restaurants in the lobby. The rooms It took Loeb some time to find an interior design firm who understood her vision, and I can understand why—the mix of prints, fabrics, and art, on paper, would be too much, but in execution, weaves together a rich, colorful tapestry that’s somehow not over the top—especially in the bedrooms. The hotel has four suites and five junior suites, plus around 90 standard rooms with king- and queen-size beds. The suites feel like an apartment decorated by your design-savviest friend, with a large sitting room and cafe table in the first room, followed by a bedroom and massive bathroom, complete with a freestanding tub in the full suites. The first thing I noticed when entering the suites was a large mural that turned out to be a framed wallpaper printed with elegant geese and dragonflies. The animal motifs continue in the chair cushions and throw pillows—bunnies on the bed, zebras on the balcony. A mix of muted and rich greens, browns, and golds keep it all from feeling overwhelming, while large woven rugs and wooden accents add a cozy, inviting touch. Every room in the hotel has a fridge, Lavazza espresso maker, and iron. While the standard rooms have an open layout bathroom, in which the sink is in the wide entryway/dressing area, the arrangement still feels spacious (and separate from the sleeping area). The two-queen room is fairly spacious, but for families who want more space, there are some connecting junior suites-to-standard-room setups.   Food and drink There are two places to dine and drink at The Memphian: The Complicated Pilgrim, a spacious lobby restaurant, cafe, and bar that's open all day, and Tiger and Peacock, the indoor-outdoor rooftop bar that looks like it could be the set of a Baz Luhrmann movie. Take the elevator to the top floor to get to the latter, which is arranged living-room style with plenty of cozy velvet chairs and banquettes as well as couches and bar seating. There’s a small bites menu with dishes meant to share; the short ribs were a hit, tender and well-seasoned. The astrological-based drink menu will pique the interest of anyone who knows their star sign, and matches the hand-painted ceiling, which took Jeniffer Church three months to complete. In the warmer months, you can take your drink outside to the terrace, but as I visited in February, I stayed inside. Designed by GCD Interiors, it’s the type of place you could return to again and again and always find something new to ogle at, from the monkey-dotted lamps to the massive zoo animal creations, zhuzhed-up vintage art, and aforementioned ceiling. The hot pink, Instagram-friendly Champagne Room seats 14, and can be rented out for special occasions. Back downstairs, Complicated Pilgrim serves three meals a day, with about 58 seats. When I visited, several guests were working remotely in the mornings and early afternoons; at night, it was filled with folks sipping cocktails. While more casual and less busy, decor-wise, than Tiger and Peacock, there’s still plenty of fun patterned wallpaper and art pieces to eye while you dine on dishes like biscuits and gravy, salmon BLTs, and shrimp and grits. The neighborhood/area Located in Midtown Memphis’s Overton Square district, the area suits itself to both first-time visitors and returning guests alike. It’s about a 15-minute drive to downtown Memphis (where you can go to Beale Street, visit the National Civil Rights Museum, and eat at some of the most popular barbecue spots), but has plenty within walking distance, too. A thriving area of the city in the ’70s, it was purchased by the Loeb's in 2012, who’ve since brought back a bevy of restaurants and theaters, including Ballet Memphis and Playhouse on the Square, which used to be a movier theater that Elvis Presley would rent out for viewings with family and friends. Nearby, you'll also find the Overton Shell, where free concerts and yoga classes are held; a dozen or so restaurants and bars; plus cafes and candy stores, a movie theater, and a spa. The Memphis Zoo is about a 20-minute walk (or five-minute drive) away. The service You can expect a friendly dose of southern hospitality from everyone you encounter at The Memphian, with a “hello, how’s your day going?” from those at the front desk and housekeepers you pass in the hall. The bar is a bit of a scene, so be sure to make a reservation if you’re there on a weekend.  Eco effort  The standard offerings are present—you can reduce the frequency of housekeeping, and there are water stations on every floor to encourage use of reusable water bottles (a couple are left in every room in case you don’t bring your own). There are electric car charging ports on site, too. Accessibility The main entrance and entrances to the business and fitness centers and downstairs restaurant are flat, and there is an elevator to access rooms and Tiger and Peacock. There is also van accessible on-site parking, hearing accessible rooms, and mobility accessible rooms with a roll-in shower. Service animals are welcome, too. Anything left to mention? Keep your eyes wide open during your stay! No corner of this space's aesthetics have been left untouched, from the varying wallpaper in public bathrooms to the antelope-printed carpet to the books in the common spaces, many of which were donated by local authors. Even the inconspicuous lobby gift shop is filled with whimsy, from the celebrity-printed prayer candles to the disco ball earrings on offer." - Madison Flager

The Memphian
View Postcard for The Memphian, a Tribute Portfolio Hotel
@cntraveler

"Recently opened are the funky The Memphian and Hyatt's first Caption concept, both of which shine a light on the city’s heritage through design and cuisine."

The 23 Best Places to Go in the U.S. in 2023
View Postcard for The Memphian, a Tribute Portfolio Hotel
@cntraveler

"Recently opened The Memphian Hotel shines a light on the city's heritage through design and cuisine."

The 23 Best Places to Go in 2023
View Postcard for The Memphian, a Tribute Portfolio Hotel

Julie Atteberry

Google
Beautiful hotel, very pretty, clean, and welcoming. Great location for dining and night life, and close to the zoo! The bed was Very Firm and hard to adjust the shower settings if you're short, it's very high up! My only problem was that I wish the front desk had been more forthcoming with information like needing to your room to key to leave the parking lot! Overall I would definitely stay here again

Todd Henry

Google
Great hotel. I really liked the rooms. The beds and pillows were very comfortable. The artisan water filling stations on every floor is great. It's also nice to have overnight parking lot security. The Complicated Pilgrim is a solid bar and restaurant.

The Plant Dr.

Google
Absolutely stunning Hollywood Regency style decor. Kyla the front desk gal is probably one of the best hotel employees I have ever met in my life. Friendly, knowledgeable, and hospitable. I wouldn't stay anywhere else if I were to come back to Memphis. Everything was amazing. The beautiful bathrobes is a nice luxurious touch. Safe secure parking too.

Steph Duncan

Google
I absolutely adored this hotel. So many photo ops and it was just beautiful and comfy. I had one issue that I am sure they will properly manage. Side note- roof top requires reservations for guests, so... reserve- its fun and worth it. We thankfully got in there super late,but it was worth it - so fun. Memphis definitely gave what I came to get and owes.me nothing but a repeat!!

Guthrie Paterson

Google
A great spot to get out of the fray of downtown Venice. The public areas are great (lobby and restaurant) - but the rooms were just not that exciting (basically entered into the bathroom). In short - a solid space in a convenient area.

Dr. Stephanie Williams

Google
Excellent hotel, slightly European luxury vibe. Live piano in the lobby in the evenings. The parking felt very safe and easy to get in and out. Very friendly people as well. We will stay here again!

Michael Marcus

Google
Excellent hotel. Love everything about this place. The lobby, the restaurant, the people, the food amazing!!! The staff is incredible. The space is wonderful. The speakeasy top floor is sleek and sexy. I highly recommend this to anyone. You will thoroughly enjoy all this hotel has to offer.

B T

Google
What a delightful surprise for us. The Memphian was decorated in a fun, funky, and interesting way. The rooms were comfortable, clean, spacious and well decorated. The staff was superb - knowledgeable, helpful, friendly. I'll look for this brand when I travel again. And I appreciated the Bonvoy status. Highly recommended and it's in a hip part of town in midtown Memphis.

Chante N.

Yelp
i've visited memphis a few times and have stayed at some of the cute hotels around the city. the memphian is definitely a trendy hotel with a trendy aesthetic. the night i checked in was absolutely choatic!!!!! there were drunk people everywhere and they we're belligerent and causing absolute chaos. they were breaking into the bar, trying to get back to bar, screaming, yelling, throwing full on tantrums in the lobby, and someone even vomited in one of the elevators . it was explained that there was some sort of holiday party happening. but that's absolutely no excuse for that behavior. mind you, these were not college kids.. these were seasoned adults. my question to hotel management is: what is the bar cutoff?? a lot of these people should have been absolutely cutoff or escorted off property for their poor behavior. the guest services personnel was doing their absolute best to manage the situation, but it was so beyond their scope of management that there was absolutely nothing they could do think "lord of flies" suburban housewife edition. like these people had absolutely no decorum. the hotel is really cool, and it's sad that this was my first impression of the property. my actual room was clean and nice. so that's a plus

Alexander T.

Yelp
Hotel is nice enough. Fairly nice location though I wondered about my safety to be honest. The staff was not pleasant nor accommodating to my special needs requests. I would not come back to this hotel, special occasion or not. If the staff was nice this would be a great property.

Shani H.

Yelp
Nicely decorated hotel in midtown. Very centrally located and easy to hop around to various restaurants or bars. This time I was just stopping by the hotel to go to the rooftop but I could see myself staying here in the future.

Deborah S.

Yelp
Great place to find food and rest when in Memphis: The Memphian has personality, generosity, convenience, gregariousness, and cultural competence like few hotels I've ever stayed in.

Susan S.

Yelp
This is a wonderful hotel. It is off the beaten path, in an artsy section of Memphis. Latest decor in the rooms. Amazing art work in the restaurant. Comfortable and inviting lobby. And the food is really good. I highly recommend it.

Amanda I.

Yelp
Hands down super awesome place to stay in midtown. Super trendy and nestled right in the mix of some great places to eat and drink. The rooftop bar is a must to check out. Men make sure u have a collar shirt - well with it. The decor is boutique trendy. Absolutely loved our stay.

Betsy B.

Yelp
The Memphian Hotel is a super fun hotel in midtown Memphis. It is close to many restaurants and has a very trendy bar (Tiger and Peacock) on the top floor. The decor is warm and fun - I love how they pulled in pictures of Memphis. I also appreciate the little things, like they water bottles in the room and a still water tap in the hall, so you can get water whenever you need it. We had breakfast at the Complicated Pilgrim and it was really good! We will definitely be back!!

Nura A.

Yelp
We decided to stay at The Memphian for a staycation this past weekend. We were taken aback by how stunning it really is in person. The decor was my vibe. **I was not greeted by anybody when I first walked in, so that threw me off... but here comes the fun part! As soon as we got up to the room, we were in shock. Doing a little inspecting (like any guest would when they first walk in), there was pink and black mold in the shower, used body washes (there was soap scum under the bottles), the bed was extremely uncomfortable and the sheets were pretty stained. And the pillows? Flat as a pancake! I had to call the front desk operator after 11 p.m. for more towels (they were super stingy). THERE WAS EVEN A USED TOWEL UNDER THE BED!!! I also wanted it to be known there are no utensils nor a microwave (with the number of restaurants in the area.. and RESTAURANTS in the hotel... come on now!). Oh, and if you need a robe, you better bring your own! I had to use Clorox wipes to wipe everything down. We were HIGHLY disappointed and disgusted with our overall experience. We made sure to tell the front desk before we left this morning and to our surprise.. she didn't offer an apology. For 300 a night... it's a total rip-off! This place is so overrated. Never again! **Me being the photo taker, I was livid when I forgot to snap some shots after we got to our car.

Daniel D.

Yelp
What a phenomenal place to spend our Anniversary weekend! The building is a class act, with really nice rooms, and truly outstanding service and hospitality. I have never felt so welcomed.

Simone S.

Yelp
I was so happy to see a hotel in Overton square again. The memphian hotel is a beautiful hotel. Friendly staff, a bar upstairs and in the lobby, and the rooms are beautiful.

Bob B.

Yelp
This is a new hotel in a great location. We were upgraded to a Junior Suite using our Marriott Points. Although the room was well furnished, we were disappointed in a few things. You literally enter through the bathroom. The sink is on the right and the shower and toilet are on the left. There's not a door for the entire bathroom area, so there's no privacy. (Fortunately, there's a door to the toilet.). Another thing that bothered us was that there were no glasses. Just plastic cups. There wasn't a clock radio; just a cheap battery operated clock that didn't glow in the dark. In a $500+ suite? Really? Finally, we had a less than satisfactory conversation with the "elevator guard" to the roof top bar. She wouldn't ket us up to go see it. She said they weren't giving tours. Gee. Not a typical Marriott experience. Would we stay here again? Maybe, but I'm sure glad we didn't have to pay for the suite.

Lawrence J.

Yelp
Cute, hip hotel smack dab in the middle of Overton Square. Pros: The rooms are well-appointed, with fun views of the square, and the fact they're dog friendly is a plus. Tiger and Peacock upstairs is also a cool space. Breakfast downstairs at The Complicated Pilgrim is solid. Location location location. Cons: It's VERY Instagram-friendly, so mileage may vary for you on the aesthetic. And it's pretty thin on amenities. No room service and the Smart TVs are slightly outdated in functionality. Instead of a pool/spa/etc., there's...a gym. That's it. Needing a reservation to get into Tiger and Peacock is also a bit silly, especially given how far out it's booked. This is Memphis, guys, not SoHo. Being a hotel guest should guarantee you admittance, similar to how the Hyatt Centric downtown handles their rooftop bar. I'd recommend this if you're attending an event in the square (a play, Indie Memphis film fest, etc.) and want to make a night of it. If you're looking for a capital-H hotel experience, I'd probably look elsewhere since amenities are somewhat lacking.

Marianna B.

Yelp
Loved our stay! So many restaurants and shopping all within walking distance. Hotel was so cute!

Alice G.

Yelp
Great hotel, brand new. In the middle of everything cool. You can walk to bars, live music, boutiques, fabulous restaurants!! Beautiful appointed with cool decor and comfortable rooms. This beats the Peabody and I will be back!

Robin O.

Yelp
My husband and I chose the Memphian over the new Hyatt for a weekend staycation. The hotel has only been open 2 weeks at the point of this review, and I realize that things take time to settle and get comfortable with a new business. Upon check in, we were greeted by two friendly hotel staffers. You're given your key to go up to the room. You need a key to make the elevator move at all. We get to our room and get inside. It is a smallish king room, about average for an upscale urban hotel. The bed was nice, and the blackout curtains did their job. Traffic on Cooper, music, yelling and laughing, did not stop until about 12:30 p.m. (If you need quiet ask for a room facing the parking garage.) The AC worked very well. The toilet flushes beautifully, shower works fine. The bathroom is divided into three parts, with the toilet area closed behind a door, and the sink a pass through when you walk in the hotel room. I felt like there should have been a waste basket closer to the sink, there was one by the toilet and then there was one in the bedroom. The coffee maker was unusable. It could be us, we followed the instructions on the card, but could not get coffee from the Lavazza machine, we did not ask for help, just waited until brunch to get coffee. My husband was hopeful to find a Coke or a vending machine of some kind. Most Marriott hotel brands will have a small shop where you can pick up hygiene and snack items. This being a boutique hotel, none of that was available (I recommend a stop at the Fresh Market or Shoup's gas station on Union and Cooper if you want to snack in your room). Parking was just fine on the way in. We were issued a ticket by the machine, and parked very close to the hotel just in the back. Looking at the front of the hotel the driveway to park is on the left side. Exiting that parking lot was a challenge for us. We were told to use our key to get out of the parking lot, and that did not work. We tried to scan our parking ticket, that did not work. Finally another woman behind us scanned her key so we could get out. She said we were the third car today that she had to help get out of the parking lot. (Please pay attention Memphian, this is an issue!) If you don't want to deal with the hotel parking lot you can inexpensively park overnight at the garage just behind, using the Park Mobile app . Overall, I think this will be a very popular hotel for weddings of people in their twenties and early 30s. The location is fantastic, you can walk to anything in Overton Square very easily. Parking is plentiful and affordable at $10 a day. Hotel staff is courteous and friendly, and everything is new and clean. If you like a $20 cocktail, you will love this hotel. These are your people. If you like outdoor bars such as Loflin Yard or Carolina Watershed, this is for you I will leave below a list of cons and pros, for you to prioritize as you will. Cons: complicated parking, awkward bathroom design, very strange names- apparently attributed to the wife of developer Mr Loeb, who has made this her vanity project. (Complicated Peacock screams restaurant?) Noisy in the evening. Pros: Nice food and drink at the restaurant and bar. 7th floor, a rooftop bar coming soon. The decorative design throughout the hotel is a feast for the eyes. Textures and colors abound, with endless Instagram backdrops. The place bags for social media exposure! Free filter drinking water on every floor hallway, and bottles located in your rooms, with ice on even floors in a refrigerator near the water taps. Location, location, location! (Easy access to interstate, major roads, 10-12 minutes from Memphis International Airport.)

J P.

Yelp
I recently traveled to Memphis for a death in the family and needed to step away and relax a bit, booked this hotel for two nights and it did not help my situation at all. Upon arrival no one was at the desk to assist for 5-10 mins. The parking lot was packed with cars all on the curb. I discovered blood stains on the bed linen and contacted the front desk immediately. They informed me that housekeeping would be up shortly to clean and change but they did not arrive at the designated time. I had to flag down someone in the hallway to assist. Completely unsanitary vibes at this point. 2nd evening I wanted to check out the rooftop and was greeted by a young lady at the elevator who informed me of a dress code policy that does not allow non-collered shirts. I'm dressed nice because I literally left a wake. My guests had a sweater & slacks on. (Etro at that) he didn't pack a collar. This was very disappointing as a paying guest with access to amenities. Esp when management alleges the rooftop is not open to the general public, only hotel guests. They weren't helpful at all & refused to oblige. Very sub-par experience considering this to be a new property in an area like that. Hospitality who?! Marriott please enter the chat, I want my points back

Patrick K.

Yelp
The rooms are nice, the staff is unpleasant, and I guess it's unreasonable that you can never get into the lounge on the top floor.

Artemus J.

Yelp
The food and service was really good. The view on the rooftop was one of the best. So peaceful and the sunset was just right to end the day. Everyone should try this for the experience, you won't regret it.

Dave D.

Yelp
Stayed one Friday night Oct 2022, very disappointed and felt unsafe. 1. Staff did not greet us despite being platinum elite members 2. Someone was in our room twice, leaving a light on and then leaving door open with deadbolt. 3. A dog was barking constantly next door, not on a dog floor 4. Staff not apologetic, reluctantly gave us another room, did not seem to care about safety or service. Acted like it was our fault! Very unsettling.

Claire H.

Yelp
This hotel is incredible. I travel every week for work and this is a CLEAN modern hotel. The rooms are modern and the hotel is colorful! It's a neat experience and the staff was attentive in every way possible. You can pull up in the circle drive then get $10/day parking in the lot towards the back of the hotel. I had breakfast and dinner with the restaurant and it was really good as well!

Whitney L.

Yelp
This hotel was so nice and accommodating! I absolutely loved the decor! The drinks were good and the fried egg sandwich was delicious for breakfast! I would highly recommend this hotel and would stay here again!

Amanda C.

Yelp
Hotel and it's rooms are beautiful! It's in an incredible part of town with a lot of restaurants and shops within walking distance. I'm surprised at the price per night considering the hotel doesn't seem to have any amenities. I also, like others, had issues with being charged an incorrect amount and had a hard time getting ahold of someone to get more info and fix it. They charge you an incidental fee per night that you are there. It does get refunded, but they don't communicate anything about it.

April F.

Yelp
Best hotel in Memphis. Funky chic interior decor, excellent customer service, the bar is fun too, and I don't really drink.

Rachel P.

Yelp
I stayed at the Memphian this past weekend and could not be more pleased with my experience. First, the aesthetics of the entire building were beautiful. From entrance, to lobby, to every nook throughout the space, the attention to detail was amazing. It was as though you stepped into a Wes Anderson movie. Second, and most importantly, customer service was pristine. I left an item in my room and within days, it was on its way back to into my hands. I have left items at hotels in the past. Often these items could not be located, or if they were they "got lost" en route back to me. I look forward to staying here again when I visit Memphis next.

anne e.

Yelp
Front Desk needs training. They said they accepted cats - but they DON'T! I recently made a reservation as part of a cross country driving trip. Called the MEMPHIAN 2 weeks in advance to confirm that cats were ok and the front desk confirmed both cats and dogs were ok to stay. When checking in, I was informed that cats are not allowed. I informed her that we had called 2 weeks prior and gotten confirmation cats were ok to stay, and the front desk person just remarked that she had to turn away another woman earlier in the day for the same reason. I asked if she could assist me in finding another Marriott property in the city for us to stay in and she said NO and she didn't believe other marriotts accepted cats either. I informed her that she was incorrect and we had already stayed in 2 other Marriott properties on our trip that did accept cats. They need to train their staff on CUSTOMER SERVICE as well as their own internal pet policy. Live piano music in the lobby was also being played so loudly the people in front of us at the check-in had trouble hearing what was being asked. No self-awareness at this location. We stayed at a Hilton down the street.

C L R.

Yelp
We had an incredible girls' trip to the Memphian Hotel. Instantly you will feel welcome by the eclectic and luxurious interiors and the warm staff. Every detail of the hotel is exciting and impeccable. The lobby chandelier and local art are sure to bring joy to your soul. The Complicated Pilgrim is their restaurant located in the lobby. We had dinner and breakfast, and both were outstanding. We especially loved our bartender and servers. All were extremely helpful and enthusiastic. On the roof, you must visit Tiger and Peacock for breathtaking views of Memphis and a magical night of celebrating. Our room was stunning, with every comfort and detail considered. I can't wait to plan my next visit to the Memphian!

Gregory I.

Yelp
Nice hotel in a good location. Unfortunately not quite ready for prime time. No room service and only a tiny part of the hotel restaurant is open, resulting in really poor service from the overtaxed staff. Understanding the challenges coming out of COVID but why are they charging full room rates when the amenities aren't there? Disappointed in Marriott for not doing better.

John M.

Yelp
Very spartan. No coffee in the room, sort of modern day Motel 6 No amenities, period. Decor is Cheap Chic

Emily E.

Yelp
Very impressed with how clean our room was. I don't love staying in hotels because of how gross they usually are. I HATE hair in the bathroom. At The Memphian, I didn't have to worry about that! I didn't see a single hair. Breakfast was pretty good, better than most hotel breakfasts! I would definitely recommend this hotel and stay here again!

W L.

Yelp
This is a wonderful new hotel in the Overton Square area. It's got a great boutique geel but has the amenities of a much larger hotel The decor is amazing. Secure private parking and just steps away from everything Overton Sqaure has to offer. The best part though is the customer service. Met the GM when I was there and he's done a great job being open only a month. Will book another night soon so we can check out the rooftop restaurant and bar when it opens.

Matthew G.

Yelp
Yes, it's cute and hip, you can walk to bars and restaurants, but what a lousy experience with untrained and uncaring staff. 1. Room layout very odd, so there's no privacy. Fine if you're traveling alone or a couple, but shower, toilet and sink area is open, almost studio-like in the room. Very hip and very impractical 2. It's so close to Overton Square you can hear the music. And it played until 4.30am. I was up all night. And when I called the front desk to see if they could help, she said there was nothing she could do. I told her I had a big meeting at 8am and asked if I could get some sleep in another room (this was at 2.30 am, the hotel was mostly empty, maybe 10 cars in the parking lot and I had seen no other customers) she said she'd have to charge me for a second room. I just needed a bed away from the noise. No dice. She didn't even realize she could call the police regarding the violation of noise rules when I suggested she could do that, but she did not. Awful experience. Maybe not their fault that the club played headbanging music (until 4.30am!), but you could tell this was an untrained clerk who had no sense of empowerment, so initiative or desire to solve a problem for a paying customer. 3. I arranged for 30 minute late checkout (12.30 instead of 12 noon). When I got to the hotel to change, get my stuff and go, i was locked out. Key didn't work to the elevator. Three attempts at the front desk did not help. So I ran up 6 flights of stairs, but my room was locked because it was past 12. They had never updated me for late checkout. Key didn't work there either. Finally got a maid to open door, and she complained, 'next time, you need to ask for late check out'. Zing! So frustrating, but at least it's hip and cute.

Carly M.

Yelp
Just took a girls weekend to the Memphian and had an amazing time! The staff was great, the atmosphere was unique, and the location was perfect for touring around Memphis. We will definitely be back!

Chelsea C.

Yelp
This hotel is stunning! We loved our stay. The staff were incredibly attentive and gracious. Our room was absolutely perfect. The rooftop bar is a must-visit! And the restaurant downstairs offered a fabulous menu for breakfast, lunch and dinner. Perfect located in Midtown.

Todd F.

Yelp
I would have rated my stay much higher except that I was double charged. I was assured...a week ago, nearly two weeks after my stay, that I would be refunded. No refund. I was told that a manager would call me back. No call.

Grant V.

Yelp
Good looking hotel. Very concerned about how they look on the outside. However, there is not a focus on service and hospitality. When checking in there is no one to help with luggage. Coincidentally the doors entering both entrances to hotel are not motion sensor, but good looking standard doors so you will find yourself struggling to carry more than one suitcase at a time and get through the large heavy doors. To make that even better there is a hotel employee in a suit that looks like a doorman/bell/concierge/valet that stands near the door and watches you struggle and not makes ANY attempt to hold a door open or help with luggage at all. Terrible first impression. I immediately knew i was fucked. We booked a double bed and got a king. They fixed it quickly. We asked for ice and got little ziplock baggies of ice (no ice machine). Whatever. We settled in to our room after dinner at a nearby restaurant (no room service yet two restaurants in the building‍) and the tv doesn't work. Front desk says not much they can do and seemed clueless. So now I'm sitting here waiting and hour for a response from the hotel to resolve and getting bored AF and writing this review. If you want to look awesome and have drinks and party then this place is your jam. If your a traveler and want some hospitality and basic shit then look elsewhere.