The Miami Beach

Awful experience. Do not stay here. I drove 5 hours to this hotel and upon arrival I was told there was no parking. I called the hotel (who didn’t answer the phone so I had to leave a voicemail). Instead I was greeted 10 mins later with an uninformed agent through TEXT-Not even the courtesy of a phone call- to let me know parking is limited and they were sold out. I asked if valet was available, also no. I was suggested to find a nearby public garage, the one suggested by the uninformed agent had a 5 hour maximum. Limited parking is NOT mentioned on their website (screenshot attached). the only thing they mention is valet so I figured at a MINIMUM I could pay for valet . I drove around for an hour and a half just to find there’s no parking nearby and couldn’t even go to the hotel. Now I’m driving 5 hours back home at 6 PM. This was an awful experience. The parking situation is not something a guest should be surprised about upon arrival. This is disgusting.

Stayed for 2 nights, overall great experience. The location is very convenient, and walkable to the beach. There's a nice cafe in the lobby, and the space is quiet and comfortable. The room was clean and check-in was smooth. The reception closes after 5pm, but they provide directions for self check-in. Great customer service!

The only reason I’m giving it 1 star is because of the lady at the front desk, Rochelle. She was as helpful as she can be. if you can’t afford anything else, stay here, but for peace of mind, avoid it. They have no staff after 4pm, it’s all virtual check in, which can be efficient, but they don’t do it well. We waited to long (after a long day of travel) to get a text back. The pics are misleading, the rooms are SMALL. it smells musky like a wet sock. On the 2nd night, our AC broke. it was a nightmare and they didn’t even give us a fan until we requested one. The maintenance did their best, but no one spoke English so we had to call our friend to translate. Having no staff onsite when you have issues often is nuts. They moved us to another room on our final night, which was nice. They also said they’d message us about compensating us for one night, but they still haven’t sent anything. If you want a comfortable place to stay, just book a chain. Not worth it

The place is close to everything, pretty quiet neighborhood, mini bar that stay open late, and is well built. The garden area stays pretty cool compared to the outside heat of Miami. Place is pretty private and user friendly once you get all the instructions by text. Also got upgraded for free and had an amazing weekend staying there. Would recommend.

Extremely Disappointing Stay at The Meridian Miami Beach I recently stayed at The Meridian Miami Beach with family and friends, and our experience was truly awful from start to finish. We had multiple rooms, and every single one of them was in unacceptable condition. The rooms were filthy, the floors hadn’t been properly cleaned, the bathrooms were disgusting, and the white curtains were torn and stained. The beds were uncomfortable with old, noisy mattresses that creaked every time you sat or moved. You could literally see grime and soap scum in the shower, and some of the bathroom tiles were falling off. The glass shower door was covered in mold and barely opened because it felt like it was about to come off the hinges. The shower head barely released any water, making it impossible to bathe properly. My friends, who were staying on the 4th floor, said their room had a strong moldy smell, and they even saw a cockroach crawling around. Even the kids in our group noticed how dirty and run down everything was. We ended up showering with flip flops on and kept our luggage zipped tight to avoid bringing any roaches home. Throughout our entire stay, no one came to clean the rooms, not even to take out the trash. It honestly feels like the cleaning staff just changes the sheets and nothing else. From the moment we arrived, I had a bad feeling. The roof at the hotel entrance was damaged, and unfortunately, that was a preview of what awaited inside. It’s a shame because the hotel has a great location, but the management clearly doesn’t care about maintenance or cleanliness. To make matters worse, the valet service was extremely slow, we waited over 45 minutes just to get our car each time. The pool area was closed, which wasn’t even mentioned when booking. We spent as little time at this property as possible and even went to another property during the day just to escape the depressing environment. I honestly regret booking this place. With proper cleaning, repairs, and management, it could be a great spot, but in its current state, I would never recommend The Meridian Miami Beach to anyone.

Since when does a 2 star at best hotel be classed as a 4 star hotel? Pre booked parking 2 days before arrived at 945pm to find nobody at the counter, there is a number to call before 10pm, tried twice nobody answered. Try to text the number on the counter. Takes forever to get a reply. Paid the $20 for the parking. Told key for in lock box, lock box empty, then get told to go to a car park which is $40 overnight, no thanks! Floors stick/slippery, dirty rooms and bathrooms, curtains broken not full block out(repaired myself). Blood on curtain, bathroom door doesn't close. Location is good. And there's 2 bars downstairs open to 1am if that's your thing. Apart from that spend your money elsewhere.

I had a reservation with a clearly stated right to cancel up to 48 hours in advance. I tried to cancel within that timeframe, yet the cancellation policy was not respected and my payment was not refunded. Very disappointing experience and poor customer handling. I would strongly advise others to be cautious and to carefully document all communication. I won't leave it like this. I started from a chargeback filling. Edit: the case was so obvious for our card provider, that chargeback was not a problem.

Checked into the room at 7pm and found the bedding wet! Had to text their virtual front desk to inform them as this property doesn’t have any onsite staff. We were sent a code to a storage room where bedding was supposed to be - but nothing in there but towels. We stripped the bed and now noticed that the bed was wet from the sheets and the room smelt musky. Texted them again and requested a new room but were told they didn’t have any available. It’s clear that the cleaning staff put wet sheets on the bed. With nobody returning our calls and only communicating through text we decided to leave this hotel and go to a different one across the street. Mistakes happen but it is how this hotel is handling the aftermath that should scare you away. The employee named Niccolo was rude and intimidating and would only agree to refund our stay if we didn’t write a bad review. I told him the refund should not be contingent on my review. They refused to refund our stay and hung up on me. This is not the way to handle a situation. I would never recommend this hotel. Also: Difficulty getting access codes on check in Toilet paper stuffed in door peeophole No glassware No way to prevent the door from being opened from the outside NO staff whatsoever - pray nothing goes wrong!

I'm usually pretty good with taking photos right when I check into my room, but when you're rushing to a 5:30 pm reservation across town and your room that should've been ready by 4pm is given to you at 4:40pm, let me know what you would do. A great thing about Meridian is that like many hotels, they will hold your luggage for you while you explore the area. Then you can come back at check-in time and be on your way to your room. In this case, the receptionist (which it wasn't his fault) kept calling to see if our room was ready every 5 minutes knowing that we were rushing to get to our reservation. Aside from the initial headache of check in, the room smelled nice and everything was clean. There were some minor kinks like the sink clogging a little bit and the shampoo and conditioner being pretty bad quality (really the one time I tried trusting hotel amenities and it bit me in the butt). My hair is generally not hard to deal with, but the conditioner that was provided did nothing for my hair. Additionally, the bed and pillows were way too soft and not my favorite. And very rarely, we heard some of our neighbors talking in the morning while we were in our room. I guess the walls are pretty thin. Housekeeping is only provided if you ask for it and we didn't feel the need to call since we were only staying a few days. The pool, which we didn't care to use even before we got to the hotel, was small and more for wading than it is for swimming. Aside from that, the staff at the hotel are nice and friendly. The hotel itself is also sleek and modern. One of the best things about this hotel is that it's further away from the busy club scene so it's not as loud as some hotels that are closer to Ocean Drive. This hotel is also across the street from a very good vegan breakfast spot which is great. The hotel is also close enough so that we can walk or bike to the busy parts of South Beach. Overall, Meridian is a great mid tier option because of the price and convenience. I just wished their beds were just a little more firm.

Let's start with the reservation, I initially was booking on hotels.com but the. I went to check if the director booking rates were cheaper, well immediately a pop up states if I book direct I'll receive the best rate, early check in, late 1pm check out and upgrade upon arrival ...all if available. So I immediately book directly. I book and you have to prepay the whole thing in advance which I'm quotes about $425. Ok cool, not bad for 4 days/3 nights. Then I get I get sent a copy of my bill which now states I still owe another $100 now. Hmmmmm ok. So apparently my initial quote wasn't the full price. Problem #1. Then 2 days before my arrival I get an email/text that fixes me the ability to upgrade my room, or book an early check in ALL FOR ADDITIONAL MONEY! But I thought booking direct gave me the possibility of these things complimentary. I see a room with a balcony for just $35/night additional. Ok cool. I book the room with the balcony cause I like to people watch or eat on the balcony. I don't book the early check in because I know they aren't sold out, so an early check in should be fine. I get to the hotel around 10:30am to check in and Luis asks me if I wanted to pay to check in early and I remind him that on his own company website it says early check in, late check out, upgrade all available if I booked direct....i remind him if its available for me to pay it then it IS in fact available, right?!? (Deductive reasoning). He shook his head in agreement. He reminds me of the balance plus the $35/upgrade. I'm good with that. He tells me how much he's holding on my cc for the stay and gives me my room keys. I get to the room I'm underwhelmed immediately. My initial room showed carpet on the floor, this one did not. There is NO closet nor dresser for my clothes. It's an IKEA type portable closet with 4 drawers on the bottom. I opened the curtains to check out this balcony and it's a high wall I'm looking at. I can't see a thing. In order to see ANYTHING I've gotta stand up and look over 1 side of the wall. There are wooden dividers on each side that separates each room. The Queen size bed is 2 twins put together. Now I also requested housekeeping for 2 days, they NEVER came. The location is good, no loud noise (except the arguing couple next door). It's 4 blocks from the beach and lots of places to eat nearby as well as cute shopping spots (CVS, TGIFridays)

The hotel receptionist guy was super friendly!! Location was really good as well it's close to a lot of places therefore walking was perfect! But when we asked for housekeeping they did not come and we asked the guy who wrote down our room number to also bring some new towels and he never came we were there for 4 days and no housekeeping. There was also no microwave! Do not let these pool pictures fool you! It's very small & 3 ft only and was also dirty! They charge you about $400 that will be refunded but it's ridiculous they automatically charge you $160 to ride their bikes and to have 2 beach beds in the beach that DOES NOT include an umbrella it's an additional $20 you have to pay and for some beach towels. People should not be forced to pay that amount for stuff they did not intend to use.

Great stay. Easy check in process which I was able to complete online beforehand and just grab a key when I made it to the hotel. Good location just far enough away from Ocean Dr where you didn't have to listen to excessive noise all night long. But within walking distance to everything. I wish they would give you more towels and toilet paper but not bad. I enjoyed sitting on the balcony and relaxing. I liked that there was a little cafe downstairs for the mornings and bar for a drink at night if you wanted. I'd look into booking again next time I'm in Miami.

Perhaps I romanticized this hotel from my few stays pre-COVID. I enjoyed my experience some time ago but not this time, unfortunately. A few occurrences: 1) Our initial room 322 had a pungent smell of mold and mildew upon entering the room. Over the bed, the ceiling corner appeared to have signs of water damage and mold. We requested another room, which was a downgrade from the initial room we paid for. We were not reimbursed for the downgrade, nor were we upgraded for the inconvenience. 2) We requested housekeeping services multiple times, and they did not arrive until the night before our departure, and even then, the room was not fully refreshed (bed remained unmade, etc) 3) The rooms are very sparse, minimal furniture with no closet or mirror (except for the bathroom), offering no ironing board or typical amenities for a hotel room. 4) You have to ask for ice for the ice bucket; it is not readily accessible, and there are no snacks or drinks available. Few pros: 1) The hotel offers beach towels and guaranteed beach chair reservations 2) Bicycles are offered 3) The staff tries to be accommodating, even if very little. Would I return? I would not given the amount I paid for just the bare minimum, and lack of service and responsiveness.

The majority of the workers were nice and friendly. Some were not but everyone is entitled to bad days I guess. The room was not ready when we arrived but they kept our luggage and put it in our room when it was ready. The hotel had a nice pool but it was reserved the majority of the stay but it was nice the days we were in it. They also reserved some beach chairs for us at the beach so we didn't have to worry about renting them they were included in our stay. They also had their own electric bikes that you could rent and they were free for 2 hours before you had to pay for them. I wish they provided us with more towels. It was hard getting more towels for our room. They were a little stingy with the towels. I also wish that breakfest was included in the stay because it was pricey trying to order breakfast daily, but when we had breakfast and food there it was really good.So we got some breakfest items from a grocery store. I loved the Mini Bar attached the hotel. It was always a fun time and such a blast. It was noisy on the nights we didn't go but it was expected for the bar being attached to the hotel, so we didn't mind. Our room was pretty sound proof for the most part. Lastly they provided parking down the street that you had to pay for separately but we were still able to park our rental. All in all, the stay was pleasant.

Super dirty small room. Only 1 towel. Cool place and vibe but unfortunately the cleanliness of it is lacking badly.

Luis got us in smoothly. Didn't have to wait long at all. Rooms were very clean and taken care. Bathroom also was nice. We didn't get a chance to get in the pool but it was very nice.

My stay at this hotel was truly outstanding, thanks in large part to the exceptional leadership and management skills of the hotel manager Federica. Their warm welcome, attention to detail, and commitment to guest satisfaction made my stay memorable and enjoyable. I would not hesitate to return to this hotel in the future, and I wholeheartedly recommend it to anyone seeking a fantastic hotel experience in Miami Beach. Thank you to the manager Federica again! and the entire hotel staff for making my stay so wonderful :)

Absolutely horrible experience! We stayed in a room that was extremely humid and made everything very damp and basically wet. The room had a bunch of stains and the pool was gross. We stayed in room 318 and there was a connecting door to our room that slammed shut everytime someone opened it. We stayed 4 nights and every night we were unable to fall asleep. And that's just because of the door slamming. On top of that the walls are extremely thin and you can hear the downstairs bar until 3-4 am in the morning. It's unacceptable that we paid for 4 nights of being kept up and unable to sleep at all! On top of staying in a room that was gross, we couldn't even enjoy the amenities like the pool because it wasn't clean. To make things even more frustrating I was lied to that I could reach out to a certain email to discuss my frustrations and I have been ghosted! I sent them multiple emails and no response. They want to seem like they care about concerns and complaints but they do not!! Waste of money.