Paul Reinhard
Google
I came expecting a five star experience. Unfortunately this falls way below the mark. Where to begin. The rooms feel very tired and outdated. The lighting is very low and dim, even in the bathroom. The finish and details are nowhere near five star. Old TV, no coffee machine in the room (it’s 2025 and a small coffee machine costs €50), ridiculous water faucets from the 1980’s (one for hot water, one for cold) with a modern design, NO proper shower!!!!!, tiny rooms, antique key system that takes you back to the 90’s, to name a few. I have stayed in rented apartments that were way above and beyond what this so called five star hotel offers in terms of comfort and convenience at half the price or less. I can compare this to an Ibis hotel or a Holiday Inn. The rooftop pool and bar close at 6… in the summer. 5 umbrellas for a whole hotel. In 37 degree heat. The surroundings are docks, warehouses and a very noisy road. Forget about walking to the center. It is a challenge and doesn’t feel safe at night. I will definitely NOT be returning, and I would definitely NOT have written this review if the hotel was actually 5 stars. The reason I wrote this is that the expectation and price do NOT justify the experience and it’s frankly a misleading advertisement.