The Metro Hall

Had my wedding at The Metro and everyone said that it was the best party they had been to. The dance floor was alive ALL NIGHT, Chris did a fantastic job of making my groom and I feel taken care of, and the rest of the staff was friendly and efficient. Great job, I would recommend The Metro to anyone holding an event.

We held our ceremony/reception at this location. And it was such an amazing experience. Its a fantastic location with a beautiful venue, you honestly can host anything there as is without extra decorations and it would still look great! Not to mention how attentive the staff were, from the chef of their buffet, the day of coordinator, the bartender, and the planner team contact they 100% had our backs. 10/10 would definitely recommend.

We hosted a party for a social club that I help run recently at The Metro Hall. Linda and her staff were all AMAZING, helpful, and understanding. This was the first event of this type I have organized, and they were flexible through the entire process. Everything from walking me through their different options, to inquiries about additional costs, or making absolute last minute additions was a breeze! For example, we needed to rent additional folding tables in the final hours before our event and the staff simply allowed us to use what was needed and set up an invoice later after we determined how much we needed. Since our club is small and has limited operating funds, Linda offered a few different options for operating times and areas made available to our group. 5 stars! I will be telling others in my community that they are a great option for events similar to ours. We will be back!

We have been to the flapper lounge downstairs and enjoyed it but we will NEVER step foot in this place again after what we experienced on June 15th while mistakenly showing up to the Metro Hall. Now to be clear, we were in the wrong place as we thought the tickets were for a magic show there. There was a magic show there previously and a friend bought us tickets so we thought we were going to the right place. The way we were treated by the woman working the door was inexcusably rude. As soon as we shown up, there was already commotion with other guests trying to confirm their reservation. We stood there for 5 minutes while they tried to sort this out and then those people were rudely told to step aside and wait, they didn't look too impressed either. The tickets we had contained a QR code. The lady working the door scoffed at this and then told us we don't accept that, in an extremely rude tone. Then she asked for our membership. Well, we don't have one of course but we enquired the cost and then she told us it takes two days to process and just said "You can't come in without a membership. She treated us like some kind of third glass citizen. I've worked doors before and when something like this happens you at least look at the ticket and try to be helpful. Here's the deal, she was too lazy and just generally unhappy to be working the ticket desk that she didn't have that capacity. I don't know if she was a volunteer but I certainly hope nobody is paying her for that kind of job performance and if she is getting paid she should be FIRED.

We hosted our March wedding at the Metro, and it was an awesome experience from the first meeting. What a unique venue! We were looking for something 'all-inclusive' and what we received was beyond our expectations. Cassy was amazing, was continually easing my nerves, and we had SO MANY compliments from our guests about the wonderful staff, the good food, and the cool venue. Highly recommend to anyone looking for an alternative to the traditional.

I had my wedding there on September 28th and it was perfect! Heather was our planner and she did an amazing job, everything went so smoothly. She was very helpful at our rehearsal, had a lot of recommendations for our floor plans which worked out perfectly and just went above and beyond on the day of to make sure everything was going according to plan. The prices there are reasonable and all the staff I met were great. Would 10/10 recommend this venue!

Very unique venue, lounge-like atmosphere. We wanted something unique and different, and definitely got it. Young & friendly team was helpful. The caterers they use (Sugar Mountain) are the best wedding buffet food I have EVER had (seasoned wedding-goer, 25+ under my belt). Packages were flexible to suit your needs. Sometimes it took longer to get responses, but not often. The wedding planner that comes with your package does not do as much on the actual day of other than general clean-up like the rest of the staff, so be prepared for that, but they do help get everything organized leading up to it. One complaint guests had is that they forgot to put out the tea & coffee which came with our plan, so that was unfortunate. However, they did give is an extra free hour as part of our setup time, so that was considerate. The photobooth company they use (Dang Good Booths) were also pretty great! Overall, really good value and I would recommend.

The overall was great and my guests were very happy. There was only a couple things that i wanted to mention. We started planning with Metro what we wanted around March of 2017, for our wedding that took place in November. About 3 weeks prior to our wedding day, we were told we would not be able to get the teal napkins we wanted. This was a bit disappointing. If i were someone that was very particular about how they wanted their day to be, this would have been a big issue. Also, my florist and family friend came by the venue early to drop off flowers, and saw the glasswear on the table was very dirty, and she asked that they be re-cleaned. Also, i understand that we have a set schedule, but during the night, as things go, it might help to be a bit flexible on when certain events or foods should be brought out. About 99% of the time, schedules at weddings or large events, don't go exactly, sometimes one needs to read a crowd. I would like to thank Linda, as she was wonderful. And also the staff that night.

Helped set-up and attend a private event at The Metro with full bar but no food service. My experience was great - there were some bumpy moments during set-up but the on-site management was top notch in communication and working with me to get to successful resolution which was greatly appreciated. Our attendees noted that the bar and security staff were friendly and professional which made the event move smoothly. The space itself is really great with plenty of room and an amazing amount of washroom space which is so useful when running large events. It is a really old building with a lot of stairs so very challenging for anyone with mobility issues. Definitely can recommend and look forward to working with them again.

the place was fine. the lay out ok. the service was terrible. the staff would come around with trays and only serve the same people. come with the try of food and would always serve one side of the booths, by the tray was being served the other side of the booth food would be all taken. aswell the staff was not very friendly or warm at all. also no elevator, which was very difficult for our elderly guests. okay place, bad cold staff.

Love the venue, it's gorgeous. However, a whole other story when it comes to the staff. I went here for my cousins wedding and the manager was a complete and utter B! She kept going behind the bar and calling her staff out in front of everyone in the bar lineup about using a pourer with the vodka, she was SO rude about it. Coming from someone who has worked in hospitality for years- you never call out your staff in front of your guests. She did this multiple times through out the night. I also asked her for two cups and she gave me a death look as she asked me FOR WHAT? A matter of fact there was another extremely rude bartender as well she had glasses and tattoos and so did the manager. She had colour streaks in her hair. You guys ran out of vodka and gin by 1030? That's definitely not in preparation for a big wedding. One of the bartenders was extremely nice though and it was a pleasure being served by her and only her- I feel bad her manager was so incredibly rude to her. Also, a lot of family and friends made comments about what a b**** she was. This was a huge downfall and I honestly think that lady should be fired or get a major attitude check and give a little respect to her employees.

Very unique venue, lounge-like atmosphere. We wanted something unique and different, and definitely got it. Young & friendly team was helpful. The caterers they use (Sugar Mountain) are the best wedding buffet food I have EVER had (seasoned wedding-goer, 25+ under my belt). Packages were flexible to suit your needs. Sometimes it took longer to get responses, but not often. The wedding planner that comes with your package does not do as much on the actual day of other than general clean-up like the rest of the staff, so be prepared for that, but they do help get everything organized leading up to it. One complaint guests had is that they forgot to put out the tea & coffee which came with our plan, so that was unfortunate. However, they did give is an extra free hour as part of our setup time, so that was considerate. The photobooth company they use (Dang Good Booths) were also pretty great! Overall, really good value and I would recommend.