Jessica R
Google
If I were solely rating the food and location, I would give 5 stars; however, unfortunately, the service didn’t meet that same level of standard.
Let’s start with the pros: the location is stunning! There is a beautiful patio where you can dine right in front of the ocean. Want to take a dip? No problem—there’s a staircase into the water where many people swim and snorkel, and it’s very clear (no seaweed!). There are also a few beach beds for you to relax and soak up the sun. While it’s not an actual beach, the area they’ve recreated with sand and beach chairs works well.
The food was delicious—we ordered the grilled red snapper and it was big enough to feed two people.
Where things took a downturn was the service. They had a two-for-one offer running, and our group of four ordered Aperol spritzes. Instead of bringing one drink per person (and the second round later), they brought eight all at once. Not only did that feel excessive and wasteful, but the drinks were watered down. I’d much rather pay full price for a well-made cocktail than compromise on quality for the sake of a deal.
What made the experience worse was the server’s insistence that we leave a 30% tip, despite the lackluster service.
My message to the management of this lovely establishment is to be more conscious of the small details that can impact the overall guest experience. The setting and food are wonderful—but the service should enhance, not detract from, the experience.