James Leee
Google
I’ve been coming to The Moon regularly and usually have a great experience, but my recent visit was very disappointing. We were treated quite poorly by one of the staff members (a girl with red hair and tattoos). Our drinks were made incorrectly and were very watery.
When I politely asked for the Blush Cloud to be remade, she responded rudely and overcompensated by adding an excessive amount of syrup, making the drink far too sweet to enjoy. She also came over and abruptly took the previous drink from our table in a way that felt unnecessarily aggressive and uncomfortable.
This was a really unpleasant experience, especially considering how much I’ve enjoyed this place in the past. I hope management can look into this, as better customer service and consistency in drink quality would make a big difference.